Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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3,6
Points positifs : Drop off was easy.
Points négatifs : There needs to be transparency with the booking. Or better information on what to expect upon arrival. Found out later on line that the “3rd party liability “ Is coverage that cost a minimum of $25 US dollars. Information about that should be on the site.
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6,4
Points positifs : I liked being able to shop prior to my arrival
Points négatifs : Lots could have been better. First, you will have to negotiate your insurance rate and airport fees for a negotiated total fee. We paid about $21 a day for the full package for a mid sized Nissan (four doors, good size trunk). The car was delivered to us empty. Tire noise really bad. Hard tires
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2,0
Points négatifs : When we arrived we were told they did not have a vehicle for us and had to procure a car from another “partner” (National) which was much more expensive than the price quoted. Classic bait and switch. The rental with National went fine. Don’t believe the $1-2/day prices listed here.
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3,6
Points positifs : The staff was super friendly and the chauffeur were on time
Points négatifs : Didn’t have inventory for the specific car I selected and was forced to take a full coverage insurance. They didn’t give me any other option.
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2,0
Points négatifs : More clarity on insurance they want to charge 39 dollars per day for insurance which they say is mandatory, if so they should be more transparent when advertising pricing
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2,0
Points positifs : Nothing, worst experience i ever had with a car rental agency. The car was dirty and not even maintained.
Points négatifs : Everything!! Broken and dirty car MXN liability insurance of $750,000 pesos that was "included" in my booking was, according to the representative, under the minimum required by law (minimum was 3 millions pesos) so he only gave me the option to buy the full coverage which cost me over USD 800.00!!
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2,0
Points négatifs : I cancelled this refundable reservation and they still charged me.
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5,6
Points positifs : The car was good. The staff was okay.
Points négatifs : Make it more clear about the required insurance. It is a trap to get you I the door and than get you when you have no choice. They take advantage and get you for everything. Worst experience of my life.
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10,0
Points positifs : The staff was great, and fully bilingual. Pickup and dropoff didn't take long.
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4,0
Points positifs : none
Points négatifs : Coustumer Service need to improve
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2,0
Points positifs : Over charged and staff were very rude. Made us buy that was not minatory
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2,0
Points positifs : There was nothing to like about this place. Get to pick up the car and the price goes up by 400 dollars.
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3,6
Points positifs : Drop off was easy.
Points négatifs : There needs to be transparency with the booking. Or better information on what to expect upon arrival. Found out later on line that the “3rd party liability “ Is coverage that cost a minimum of $25 US dollars. Information about that should be on the site.
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6,4
Points positifs : I liked being able to shop prior to my arrival
Points négatifs : Lots could have been better. First, you will have to negotiate your insurance rate and airport fees for a negotiated total fee. We paid about $21 a day for the full package for a mid sized Nissan (four doors, good size trunk). The car was delivered to us empty. Tire noise really bad. Hard tires
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2,0
Points négatifs : When we arrived we were told they did not have a vehicle for us and had to procure a car from another “partner” (National) which was much more expensive than the price quoted. Classic bait and switch. The rental with National went fine. Don’t believe the $1-2/day prices listed here.
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3,6
Points positifs : The staff was super friendly and the chauffeur were on time
Points négatifs : Didn’t have inventory for the specific car I selected and was forced to take a full coverage insurance. They didn’t give me any other option.
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2,0
Points négatifs : More clarity on insurance they want to charge 39 dollars per day for insurance which they say is mandatory, if so they should be more transparent when advertising pricing
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2,0
Points positifs : Nothing, worst experience i ever had with a car rental agency. The car was dirty and not even maintained.
Points négatifs : Everything!! Broken and dirty car MXN liability insurance of $750,000 pesos that was "included" in my booking was, according to the representative, under the minimum required by law (minimum was 3 millions pesos) so he only gave me the option to buy the full coverage which cost me over USD 800.00!!
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2,0
Points négatifs : I cancelled this refundable reservation and they still charged me.
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5,6
Points positifs : The car was good. The staff was okay.
Points négatifs : Make it more clear about the required insurance. It is a trap to get you I the door and than get you when you have no choice. They take advantage and get you for everything. Worst experience of my life.
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4,0
Points positifs : none
Points négatifs : Coustumer Service need to improve
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2,0
Points positifs : Over charged and staff were very rude. Made us buy that was not minatory
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2,0
Points positifs : There was nothing to like about this place. Get to pick up the car and the price goes up by 400 dollars.
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