Avis des clients
Note globale
7,4
Bien
Basé sur 3 870 avis
Note générale
3,8
Propreté
5,0
Confort
4,3
Prise en charge/Retour
4,3
Rapport qualité/prix
3,8
Passer directement au contenu principal
Prix de location de voiture pour Hertz à Cancún
| Grande | 22 €/jour | |
| Supérieure | 15 €/jour | |
| Van | 31 €/jour |
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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7,6
Points positifs : Clean Car Good condition of Auto
Points négatifs : Price Was Very High for extra insurance supplements Took much to long to get to the agent to fill out the paperwork Took too long to drop off the vehicle at the Airport
avis de
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4,0
Points positifs : drop off was pretty easy. we had to pay for an expedited return, so it was pretty good
Points négatifs : rental car location was packed!!!! we had to stand in line for over an hour and they only had 4 representatives. when we got to the representative he told us that December and January were their busiest months. why aren't they prepared when they know they are going to be really busy? bad service
avis de
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2,0
Points négatifs : When I went to pick up the car, the associate at the desk said that my reservation didn't exist, even though I showed him the confirmation email. He then said the only vehicle he had on-site was a stick-shift, and that to retrieve the car I rented online I would have to pay ~$500 and take a shuttle to a different rental car facility instead of the airport. I ended up having to take a bus to reach my destination, and then had to use bikes, taxis, and buses during the course of the trip instead of a vehicle.
avis de
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2,0
Points positifs : Hertz is a horrible company
Points négatifs : Their people are the worst
avis de
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4,4
Surprising 19% location fee!
Points négatifs : Location charged 19% "location fee" which was never communicated during booking. Very intransparent
avis de
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8,4
Reservation price not at all accurate
Points positifs : ease of reservation, option of different vehicles to choose from
Points négatifs : The reservation price was only about 20% of what I actually had to pay. It should have included estimated insurance cost, the fee for paying with a credit instead of debit card (4.5% extra in my case), taxes, any additional franchise fees, etc. This would have been especially helpful for estimating total trip costs when travelling on a budget, because you would have to be daft to rent a car in a foreign country and not get insurance.
avis de
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2,8
Beware: Reread every line before you sign
Points positifs : The car was perfect. The original person helping us seemed compassionate and kind. (likely because she knew how bad we were going to get screwed.)
Points négatifs : They sent a manager over to sell us add-ons while we were in the middle of learning about insurance. He told us that if we didn’t do premium drop off it would take 2 hours to complete the rental return (when we dropped off it looked as quick and smooth as any other rental I’ve had.) They shove a cooler bag into your hands implying it’s a perk of this location: then charge you per day a rental fee. Nothing is explained properly with real numbers or rates so you have no idea until you bring the car back how much it costs. I was quoted $18 on kayak.com. It was $379 after their exchange rate (worse than any other business we dealt with) I figured $18 didn’t include several fees but 3200% increase?
avis de
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2,0
did not accept my reservation from carrental.com
Points négatifs : I had no reservation when I arrived and Hertz would not even entertain renting us a car. We were stranded!
avis de
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4,4
I had to pay extra to "reactivate" the same rate on my confirmation
Points positifs : facility clean wi-fi fast
Points négatifs : My reservation# was mixed with someone else's with similar name but totally different address and much higher rate. Showed them my reservation confirmation. But they insisted I should contact United Airlines where I booked the car. I would have to pay to call internationally. In the end, they charged me $45 to "reactivate" my reservation. In plain English, you have to pay to honor the agreed rate.
avis de
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2,0
Cancún CUN Hertz is a Total Scam
Points positifs : Nothing good to say.
Points négatifs : They didn’t honor my reservation # and wanted to charge me 10x more than my confirmation.
avis de
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2,0
Don’t use this car service in Cancun You fool
Points positifs : My mistake was to believe everybody I spoke with
Points négatifs : I use hertz what a fool
avis de
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2,0
Never got the car
Points négatifs : Location was a small stall in downtown. I was an hour late in reaching and the guy told me that we didn't save your car for you. Only thing available now are expensive cars which are $300 per day. My 4 day rental was $150 total.
avis de
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7,6
Points positifs : Clean Car Good condition of Auto
Points négatifs : Price Was Very High for extra insurance supplements Took much to long to get to the agent to fill out the paperwork Took too long to drop off the vehicle at the Airport
avis de
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8,4
Reservation price not at all accurate
Points positifs : ease of reservation, option of different vehicles to choose from
Points négatifs : The reservation price was only about 20% of what I actually had to pay. It should have included estimated insurance cost, the fee for paying with a credit instead of debit card (4.5% extra in my case), taxes, any additional franchise fees, etc. This would have been especially helpful for estimating total trip costs when travelling on a budget, because you would have to be daft to rent a car in a foreign country and not get insurance.
avis de
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4,0
Points positifs : drop off was pretty easy. we had to pay for an expedited return, so it was pretty good
Points négatifs : rental car location was packed!!!! we had to stand in line for over an hour and they only had 4 representatives. when we got to the representative he told us that December and January were their busiest months. why aren't they prepared when they know they are going to be really busy? bad service
avis de
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2,0
Points négatifs : When I went to pick up the car, the associate at the desk said that my reservation didn't exist, even though I showed him the confirmation email. He then said the only vehicle he had on-site was a stick-shift, and that to retrieve the car I rented online I would have to pay ~$500 and take a shuttle to a different rental car facility instead of the airport. I ended up having to take a bus to reach my destination, and then had to use bikes, taxis, and buses during the course of the trip instead of a vehicle.
avis de
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2,0
Points positifs : Hertz is a horrible company
Points négatifs : Their people are the worst
avis de
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4,4
Surprising 19% location fee!
Points négatifs : Location charged 19% "location fee" which was never communicated during booking. Very intransparent
avis de
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2,8
Beware: Reread every line before you sign
Points positifs : The car was perfect. The original person helping us seemed compassionate and kind. (likely because she knew how bad we were going to get screwed.)
Points négatifs : They sent a manager over to sell us add-ons while we were in the middle of learning about insurance. He told us that if we didn’t do premium drop off it would take 2 hours to complete the rental return (when we dropped off it looked as quick and smooth as any other rental I’ve had.) They shove a cooler bag into your hands implying it’s a perk of this location: then charge you per day a rental fee. Nothing is explained properly with real numbers or rates so you have no idea until you bring the car back how much it costs. I was quoted $18 on kayak.com. It was $379 after their exchange rate (worse than any other business we dealt with) I figured $18 didn’t include several fees but 3200% increase?
avis de
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2,0
did not accept my reservation from carrental.com
Points négatifs : I had no reservation when I arrived and Hertz would not even entertain renting us a car. We were stranded!
avis de
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4,4
I had to pay extra to "reactivate" the same rate on my confirmation
Points positifs : facility clean wi-fi fast
Points négatifs : My reservation# was mixed with someone else's with similar name but totally different address and much higher rate. Showed them my reservation confirmation. But they insisted I should contact United Airlines where I booked the car. I would have to pay to call internationally. In the end, they charged me $45 to "reactivate" my reservation. In plain English, you have to pay to honor the agreed rate.
avis de
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2,0
Cancún CUN Hertz is a Total Scam
Points positifs : Nothing good to say.
Points négatifs : They didn’t honor my reservation # and wanted to charge me 10x more than my confirmation.
avis de
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2,0
Don’t use this car service in Cancun You fool
Points positifs : My mistake was to believe everybody I spoke with
Points négatifs : I use hertz what a fool
avis de
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2,0
Never got the car
Points négatifs : Location was a small stall in downtown. I was an hour late in reaching and the guy told me that we didn't save your car for you. Only thing available now are expensive cars which are $300 per day. My 4 day rental was $150 total.
avis de
Notes des autres agences à Cancún
- 3.8/10 Voitures de location Ace à Cancún
- 4.3/10 Voitures de location Payless à Cancún
- 5.1/10 Voitures de location Budget à Cancún
- 5.4/10 Voitures de location Thrifty à Cancún
- 5.8/10 Voitures de location Alamo à Cancún
- 5.5/10 Voitures de location Enterprise à Cancún
- 3.8/10 Voitures de location E-Z Rent-A-Car à Cancún
- 5.1/10 Voitures de location Dollar à Cancún
- 4.4/10 Voitures de location Economy Rent a Car à Cancún
- 3.7/10 Voitures de location Europcar à Cancún
Où trouver des voitures de location Hertz à Cancún ?
Blvd Kukulkan Km 12, Location de voitures Hertz
Adresse
Blvd Kukulkan Km 12Téléphone
+52 998 176 8077Les meilleures astuces pour louer une voiture à Cancún avec Hertz
- 25% de nos utilisateurs ont loué une voiture à Cancún avec Hertz pour 16 € ou moins.
- Réservez votre voiture de location à Hertz avec Cancún au moins 1 jour à l’avance pour obtenir un prix moins cher que la moyenne.
- Le prix des voitures de location de type « Citadine » chez Hertz à Cancún est environ 60% moins cher en moyenne que les autres types de véhicules.
Louer une voiture à Cancún avec Hertz - FAQ
Combien coûte la location d’une voiture à Cancún avec Hertz ?
Chez Hertz, une voiture de location à Cancún coûte en moyenne 25 € par jour.
Quelle est la catégorie de voiture la plus populaire chez Hertz à Cancún ?
Économique (Kia Rio Hatchback ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Cancún.
Combien y a-t-il de succursales Hertz à Cancún ?
Hertz possède 11 succursales à Cancún. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.
Y a-t-il une succursale Hertz à Cancún (CUN) ?
Oui
Est-ce que Hertz propose un service de navette à partir de Cancún (CUN) ?
Oui
