2.0
ATTENTION!!! Ils chargent un supplément de 250$ US lors du retour car il y avait du sable! ils vous obligent à prendre une assurance qui coute 3x le prix du charAvis laissé le 5 janv. 2026
avis de![kayak]()
2.0
They didn’t respect the reservation and the car was not available at the time of pick up. Terrible experience. We ended up using a different rental carAvis laissé le 11 juil. 2023
avis de![momondo-kyk-wl]()
2.0
It doesn’t matter where or for how much you book anything. They’ll create a new reservation and charge you an unreasonable rate. It’s a game and you’re sport.Avis laissé le 20 juin 2023
avis de![kayak]()
4.0
The car ended up twice as expensive. It rattled like crazy. The check-in was long and not straightforward. Hidden fees, lots of pushing for extras, and a long wait. I went with a known brand because I had heard negative things about renting a car in Mexico. And for the most part the negatives were true.Avis laissé le 15 avr. 2023
avis de![kayak]()
6.0
They gave us a car with the back indicator light not working, luckily we thought to check all lights before leaving lot.. mexico is notorious for pulling cars over, this would have been the perfect excuse. This created an hour delay as they had to get us a different car and new paperwork. Even though we brought our own collision insurance with a letter from our credit car provider, they tacked on a $10 daily charge for a tracking monitor.Avis laissé le 6 avr. 2023
avis de![kayak]()
2.0
They didn’t provide a carAvis laissé le 28 févr. 2023
avis de![kayak]()
2.0
Just too much chaos. Hot…no indoor seating, long line and too long to pick up and drop off reservations. 20-30 min at counter for them to process card then drop off to release hold on credit cards etc…CRAZYAvis laissé le 13 oct. 2022
avis de![kayak]()
2.0
Worst car rental experience ever: - 3 hours to pick-up the car - shadiness in costs, ending in paying more than 300 € for 24 hours rent - drop off guy even claimed I damaged the car and made me pay extra (even if I paid an insurance)Avis laissé le 7 sept. 2022
avis de![kayak]()
8.0
Beware of the insurance issues. Even if you choose the Collision Damage waiver because your credit card covers it, they will absolutely charge an outrageous deposit if you don't buy there's. That's the deal in Mexico. It's a rip-off which will cost you an extra $20 a day that you won't be able to avoid.Avis laissé le 25 août 2022
avis de![kayak]()
8.0
Everything was easy, the reservarion worked really wellAvis laissé le 12 août 2022
avis de![kayak]()
4.0
The pick up was a horrible experience. We were told they didn't have our reservation in the system and then we proceeded to wait 2.5hrs till a care showed up for us. They were completely disorganized and we took a taxi to this hotel for the sole purpose of picking a car from the Budget desk inside the hotel.Avis laissé le 4 juil. 2022
avis de![kayak]()
2.0
Budget reps were not available at airport and luckily Alamo had a vehicle available.Avis laissé le 16 juin 2022
avis de![kayak]()
