Avis des clients
Points positifs : Nothing, it was a terrible experience.
Points négatifs : If they actually had our car rental and reservation, instead of saying, you're not on the list and we can't help you.
Points positifs : Close to terminals
Points négatifs : Pickup was really pushy on purchasing insurance. They basically lied, saying it was mandatory. Eventually I was able to wave the insurance but only after quite an ordeal.
Points négatifs : Flexibility , knowledge, I felt that they were giving me a favor for me being there.
Points positifs : Car was clean and reliable. I had no issues with the car whatsoever.
Points négatifs : What I did have issues with was the customer service. Once they had you there if just felt like a scam to get more Money from you and the price doubled when all was said and done
Weren’t able to rent a car!
Points positifs : Nothing
Points négatifs : I reserved a minivan for our family of 6 traveling together. When we arrived at the Thrifty counter, they told me they didn’t have a minivan for me. I said I made a reservation, he told me that since I didn’t prepay for the rental(which I didn’t know was an option) they didn’t have one for me to rent. We then had to scramble and try to find new transportation to/from the airport to our hotel. I will never rent through this website or Thrifty again
Points positifs : Pick up and drop off take ages. It staff were accommodating and vehicle was great
Points positifs : That I had a car to drive around.
Points négatifs : That once I got there my $2 a day rental totaled out to be about $93 a day. The pitched insurance & if I didn't take the insurance, they would need a $3000usd deposit on a credit card. If I did that I wouldn't have been able to use my CC for our trip as I put a $3k spending limit on my card.
Nobody at kiosk - reservation not recognized
Points négatifs : Rental agencies seem to have two classes of reservations. The prepaid ones that they take seriously and all the other 3rd party paper ones. I had the latter version and there was no one at the kiosk at the airport when i tried to pick up my car. The other booths told me they left because they had no more cars. Seems my reservation wasnt even considered.
Slowest service ever. Waited almost 2 hrs for the car.
Points négatifs : Waited almost an hr before I could fill out paperwork then it took an hour for them to get the car. Then the return process took nearly an hour as well, and all I was doing was returning a normal car with no damage. Neither on pickup or return were they remotely busy, so there was no excuse for the wait.
Points positifs : Easy reservation process
Points négatifs : Outrageously expensive insurance
Overpriced insurance makes it not such a deal.
Points positifs : They had my reservation.
Points négatifs : Quoted price didn't include the mandatory overpriced insurance they force you to get, Which increased the price 30 times what was quoted!
Points positifs : The car was in very good condition
Points négatifs : The (mandatory) costs of insurance compose 99% of the final price to pay. This was not informed in the reservation page so I was very surprised wh n I got there. The check-in process was extremely slow, it took approximately 1 hour); the currency rate shown in the contract was different to the one shown in the reception; there were a series of abusive clauses in the contract that I had to fight over; and finally, was offered to get off their premises (in the airport industrial lots away from any option as you may imagine) if I did not leave a signed open deposit in case of "felonies" we could have perpetrated. Very dissatisfied with the whole process.
Notes des autres agences à Cancún
- 3.7/10 Voitures de location Ace à Cancún
- 4.2/10 Voitures de location Payless à Cancún
- 5.1/10 Voitures de location Budget à Cancún
- 3.9/10 Voitures de location Hertz à Cancún
- 5.6/10 Voitures de location Alamo à Cancún
- 5.5/10 Voitures de location Enterprise à Cancún
- 4.2/10 Voitures de location E-Z Rent-A-Car à Cancún
- 5.0/10 Voitures de location Dollar à Cancún
- 4.4/10 Voitures de location Economy Rent a Car à Cancún
- 4.3/10 Voitures de location Europcar à Cancún
Où trouver des voitures de location Thrifty à Cancún ?
AdresseCarr, Cancun Chetumal Km 22
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Téléphone180 0365 1111
Les meilleures astuces pour louer une voiture à Cancún avec Thrifty
- 25% de nos utilisateurs ont loué une voiture à Cancún avec Thrifty pour 13 € ou moins.
- Le prix des voitures de location de catégorie « Économique » chez Thrifty à Cancún est environ 62% moins cher en moyenne que les autres types de véhicules.