Omni Cancun Hotel & Villas

Points positifs : The staff was very helpful and friendly

Points négatifs : The water did not get very warm in the shower

Points positifs : The beach and the pool were great.

Points négatifs : The food was subpar for Hotel Zone in comparison to other places I have been there and subpar for an Omni hotel. The mini bars in room were infrequently stocked and had minimal alcohol in comparison to other places I have stayed at.

Points positifs : We paid extra to get up graded to a sea view room and it turned out to be refurbished with a balcony.

Points négatifs : The rooms near the pool were very noisey in the afternoons with the pool activities. I hated the fact that you could not get a $20 or $10 dollars changed to give tips

Points positifs : cleaness is one of top good things i can say on this property, server in the restaurants and bars great service.

Points négatifs : front desk people the worse and the only complain about this hotel, they are not welcoming, they just there like they are being force to be there, as what i experience, they do not care if i was happy...

Points positifs : The room was beautiful and the bed was comfortable.

Points négatifs : The shower drains slow.

Points positifs : La plage, la piscine.

Points négatifs : Le lit, terriblement dure. Pas de couverture apart un drap tous fin et apres une insolation rien pour tenir chaud.