Raffaello Hotel

Très propre. C'était super d'avoir un micro-ondes et un frigo. Situé à proximité des centres commerciaux et du Navy Pier

Le stationnement libre-service était plutôt un service de voiturier en bas de la rue

L'hôtel est très bien situé pour tout ce que l'on peut vouloir faire dans le centre-ville de Chicago. Personnel très prévenant et courtois

The location

Our room looks old. The bed of the sofa was horrible.

The beds could be updated and carpets need it also etc . But ok for the price of just looking for a place to sleep I say

It was convenient, since our goal was to be in the downtown area.

The room had a smell, we couldn’t get the heat to turn on when the room became too cold, we requested extra blankets after housekeeping was done for the day, and yet it took an hour or more to get them, and that was after a second call was made to the front desk. We could hardly get hot water, as the water always seemed cold even after turning the hot water completely on in the shower.

Friendly, helpful concierge, location of hotel and that a quick market close by

No coffee pot in room, sheets felt damp, arrangement of bathroom a stone''s throw from bed, no refrig. til we asked, light in locked closet 24/7