Raffaello Hotel

Très propre. C'était super d'avoir un micro-ondes et un frigo. Situé à proximité des centres commerciaux et du Navy Pier

Le stationnement libre-service était plutôt un service de voiturier en bas de la rue

L'hôtel est très bien situé pour tout ce que l'on peut vouloir faire dans le centre-ville de Chicago. Personnel très prévenant et courtois

Simple, basic, hit-and-miss w/staff

large bathroom, lots of hot water, good water pressure, lots of towels (just me in a double), adequate counter space room was clean, quiet, comfortable bed, slept well :-) housekeeping did a terrific job staff was friendly and helpful basically it was hit and miss as there were some who just wanted you to go away and leave them alone!

dim lighting, could have been brighter or had more lights no complementary bottled water stain on carpet, wall patch work done in bathroom; neither of these bothered me but may for someone else staff was useless basically it was hit and miss as there were some who had a positive attitude and would go out of their way to help you!

The location was excellent! The property was clean and the lobby renovated and nice. The Windows opened which was great because the room got very hot at night. The bed was comfortable and the rooms were modern and recently renovated

The room was incredibly small; the building only has one heating system and my room remained hot, so I was unable to adjust the temperature, which made sleeping extremely uncomfortable; there are no tubs, only showers; I had to walk up 3 flights of stairs to find a working ice machine; and the elevators are tiny and very slow. Also, the outer room door needs to be repainted