Amberley House by The Key Collection

Les lits sont confortables et l'hôtel est bien situé, proche de la ville.

L'emplacement de la chambre (rez-de-chaussée, près de la réception et côté rue) n'est pas idéal. Beaucoup trop de bruit pendant la nuit !

Le personnel est très accueillant et sympathique

salle de bain rudimentaire : évier minuscule sans plan pour poser ses affaires, robinets froid et chaud séparés et avec bouton poussoir comme dans les lieux publics

The Irish girl in reception was extremely friendly and made great conversation super friendly.

They didn’t bring us fresh towels at all during our stay our make the beds although this could be down the covid19 possibility

The apartment was terrible, facilities were below standard & staff were very unhelpful - no customer service. Response poor from the accommodation & would not recommend for anyone to stay there.

Room was not at an acceptable standard Poor cleanliness Bedding configurations was not what was booked for - no staff assistance in changing to original booking Damage in the room Was obviusly a smoking room, advertised as non smoking

Very centrally located to everything! Very spacious apartment unit - perfect for family or group of 4. Check-in was very efficient and quick, as was check-out. Power adapter in kitchen drawer was a nice surprise.

Apartment is great for sleeping and eating but it's furnished very strangely and there are not towel bars in the bath nor a mirror - nothing major but don't expect luxury.

Close to the centre, good quality breakfast

Made to pay before recieving the key to the room even though i had secured it with a credit card. Only then did we realise we were not in the room we had booked. We were charged the same regardless. My girlfriend arrived before me and was not allowed into the room until she paid. I had booked it and was going to pay. So at 11pm she had the option of sitting on the street or having to pay herself. No tea making facilities, plug for the sink, stains on the floor and no heating until i asked at reception 3 times.

breakfast

the room had no heating and was very cold, at reception nobody told us to ask for switch on heating in the room