Points positifs : Tried to force me to pay $300 more for liability insurance that was "required by law." I stood my ground and they relented, but not after wasting hours of time going back and forth.
Points négatifs : Car smelled like cigarettes
Points positifs : NOTHING!! IT WAS A COMPLETE RIP-OFF!!! DO NOT RENT FROM ECONOMY!! DO NOT RENT FROM AMERIRENT, WHICH IS AFFILIATED WITH ECONOMY!
Wouldn't rent to me unless I bought liability and collision insurance, for which they wanted $840 on top of the $198 rental fee for the car for 13 days. I refused, and we went through a 2-hour haggling process where I kept refusing...mainly because I had ALREADY purchased the Allianz collision and liability protection online, when i booked the car.
Their justification: A small line in the online reservation that said (approximately) "There may be various local charges which must be paid at the point of rental.' From that, they justified charging criminal prices.
Ultimately, we couldn't argue with them forever. We finally skipped the collision coverage entirely, and received a 'discounted rate' for liability insurance of 'only' $240. RIP-OFF PRICING TACTICS!!
i kept refusing the insurance, and polled several other rental counters...but they were all supporting each other by claiming cars were unavailable or asking outrageous prices.
DO NOT RENT FROM ECONOMY!! DO NOT RENT FROM AMERIRENT, WHICH IS AFFILIATED WITH ECONOMY!
Points négatifs : An honest quote with fair pricing would resolve this problem entirely. DO NOT RENT FROM ECONOMY!! DO NOT RENT FROM AMERIRENT, WHICH IS AFFILIATED WITH ECONOMY! Classic bait and switch pricing tactics.
Points négatifs : No one knows who they are. No signs. It is actually American rental or something. Horrible.
Points positifs : Really negative experience
Points négatifs : All of their cars use cheap wire tires so one of our wheels got flat on the road. Road assistance changed it to the spare tire and that spare tire also go flat. They changed our car and send us one that had been hit to the side of the passenger door - the doors didn’t open or close easily and the a/ c threw out lots of water underneath the passenger seat legs. A total disaster. I asked for reimbursement of some sort or at least a discount voucher for all the issues. Customer service said there was nothing they could do. Terrible rental experience- from the cars they offer to the customer service itself . Also once you get to the counter they charge you an absurd amount of money ($250 for a week) for mandatory insurance in case of damage to another car. They are ripping off customers . Stay away from this place
Points positifs : Staff were helpful and explained that the online misunderstanding happens all the time. The prices on kayak do not reflect the final price. THE BEST PRICE COMES FROM GOING TO THE AIRPORT IN PERSON TO MAKE YOUR RESERVATION!
Points négatifs : The fact that what you are paying online is NOT the total amount and the insurance offered online via Kayak with Allianz is not the same as buying it through the rental company. I felt the online price and insurance through Kayak were a scam. The final price through the company was still very good.
Points positifs : Nothing at all
There not profesionalism at all, in the wedside said a price and when I got there to pick the car was a drama and bullshit
There wasn't explanation about how everything work.
At the time to return the car a nother problem they dnt even return my money back
Points négatifs : Everything
Points positifs : VERY professional and friendly to me.
Points négatifs : I just don't like how the liability insurance always changes each time we rent.
Points positifs : Refused to accept credit card’s CDW, stated it was the law. Once convienced otherwise, refused to mark stone chips on windshield. Car not rented.
Points négatifs : After I reserved when I got to santo Domingo they daid they dont have any car available very bad I was traveling with 2 kids.
Points négatifs : Que no abusen tanto con los precios demasiado caro la aseguransa
Points positifs : The actual price paid was 5 times the force i bookedit at. They only told me on the day that liability insurance was mandatory.
Points négatifs : Full disclosure of all costs upon booking.
Points négatifs : Wanted much more money than what was quoted when reservation was made. Ended up renting a car from another company nextdoor to them for a reasonable amount.
Citadine (Hyundai i10 ou similaire) est la catégorie de voiture la plus réservée chez Economy Rent a Car à St. Domingue.
Economy Rent a Car possède 2 succursales à St. Domingue. Consultez notre carte des succursales Economy Rent a Car pour trouver celle qui vous convient le mieux.