Points positifs : No one was attending upon my return and the car was not clocked in until three hours later.
Points positifs : The main reason I like renting at Enterprise Minneapolis Downtown location if for the after hours return option to the ramp.
Points négatifs : Had to wait 20 minutes for a car to be ready. Had to wait 10 minutes to return the car. With only one or two people working, they are never actually available to help the customer.
Points positifs : Staff was great and prompt. Everything was taken care of quick and they were thorough.
Points négatifs : The rental had a bit of a funky smell to it, but not funky enough to make me upset. I would suggest finding an aromatic solution of sorts.
Would use Enterprise again
Points positifs : It was a brand new car and it was just what I asked for. Due to a long distance drive I requested an all wheel or 4 wheel drive SUV and i was able to secure it with no hassle. It was a well equipped car and a super quick and easy check out at the desk. Well done Enterprise.
Points positifs : Nice ride! Thanks for the upgrade.
Points positifs : nice, clean, great car
Points négatifs : nothing
Points négatifs : It was cold in Minnesota and when I turned the heat on the windows would cloud up. I had to continuously turn on the rear and front window heaters which would then shut off the heat. But it was alright, I did not freeze but it could have been a little more comfortable. I would rent from them again.
Points positifs : Nothing about enterprise
Points négatifs : Our rental was supposed to be $460 for 12 days but I was charged $610. Enterprise told me they couldn’t find my booking and had to make a new one even though I had the confirmation number. When I called about the extra $150 I was transferred around and around no one was able to help. I will definitely be using a different rental company next time.
Kayak booked me with off airport car
Points négatifs : I booked a car using Kayak supposedly for MSP but when I got to the airport, I was that the car was for an off-airport location some 15 minutes away by taxi...and that I would return the car to the same location...they ended up renting me a car at 2.5x the price I reserved...never again...Kayak or Enterprise
Points négatifs : The reservation was made at an Enterprise that was 30 minutes from the airport, which was extremely unhelpful. I'm so glad they called to confirm the reservation, otherwise I would have been left without a car upon arrival. Why would this website even populate with car rentals that are not near the airport for a weekend trip?
Had a cig burn in seat so knew someone smoked in it!
Points positifs : Was fine
Points négatifs : Cig smell
Points négatifs : Cloth interior seating stained and appeared dirty.
Intermédiaire (Ford Escape ou similaire) est la catégorie de voiture la plus réservée chez Enterprise à Minneapolis.
Enterprise possède 3 succursales à Minneapolis. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.
Non (selon nos données)