Mövenpick Hotel Frankfurt City

Fantastic property close to the train station and in the new business sector. A bit farther away from typical Frankfurt tourist attractions but close enough for a cab or longer walk. Great 4 star property. Bring your own pillow as their's are the size of couch cushions and very large for smaller heads/necks. Overall a great new place to stay.

Points positifs : The location was great and the room was very nice and comfortable. Lovely building and great atmosphere.

Points négatifs : Not having included wifi in the rooms makes it a poor location for business travel as wifi costs were way to high.

Points positifs : It was fairly close to the tram station, which made it easy to get to and to explore the city from there.

Points négatifs : Wi-fi was not included in the room price.

Clean nice room. Noisy because of the construction around the hotel.

Points positifs : Very clean.

Points négatifs : Construction around the site.

Good cost/benefits hotel.

Points positifs : Nice rooms. Good service and excellent restaurant.

Points négatifs : Internet is so expensive. No free wifi neither in the lobby.

Highly recommend

Points positifs : Beds were comfortable and bedding soft.

Points négatifs : No very nice hotel

This hotel is intended for trade fair visitors and tour groups. We knew where it was, but still had difficulty getting to it due to all the construction everywhere around the hotel. One of the BIG letters in the hotel sign had burned out and was not fixed during the time we were there. One wonders about the attention to detail. The room itself was very nice and quiet. We did not hear any noise from all the work being done near by. But the staff is 2nd rate. Friendly but not well trained. We got the room on Priceline and added a day. That confused the staff. Then the room card stopped working for me while my wife was out. They could not give me a card to access the room without locking out my wife! I suggested that the signage from the subway could be better (in a nice way) and instead of saying he would pass on the comment to management, the desk clerk merely laughed, as if I had made a joke. (This was all in German, so it was not a matter of misunderstanding.) While I was in the room mid-afternoon the staff let itself in without knocking. Amazing. All in all, if the price were right, I would return. But I would be prepared for a level of service below the appearance of the hotel. Finally, there is nothing to see close by except the trade fair grounds. Nothing within walking distance.

Points positifs : Architecture and room design are very good.

Points négatifs : The location is not great for getting to by public transportation. Signage is only OK. Staff needs better training.