Hôtels près de Prison Hỏa Lò - Hanoi

Points positifs: Wonderful rooms, very friendly and helpful staff and great pool!

Points négatifs: Nothing! We loved our stay!

Points positifs: It is near but yet far from the busy street of Hoam Kiam Lake.

Points négatifs: The main door lock is spoilt and at 7am the construction next door starts. Making it hard to sleep beyond 8am.

Points positifs: Fantastic Hotel. The service provided by the staff was excellent. The bar and restaurant food exceptional with very helpful staff to explain the type of food. Staff went out of their way to help.

Points positifs: Tout était parfait : chambre, spa, personnel aux petits soins, vue, emplacement, conseils de la réception qui n’essaie pas de vous envoyer dans des endroits pour touristes, accompagnement du personnel et attitude chaleureuse. Certains 5 étoiles de Hanoï ne font pas le poids face à cet hôtel

Points positifs: The location was top, the staff was outstanding, the Spa experience was one of best I ever had (I was in the Spa business years ago), breakfast & restaurant (on 8th floor with great view - Hanoi by night) also TOP, great food & service.

Points négatifs: Better windows for a quieter sleep, as you are in Hanois Old Quarter with loads of Bars & Restaurants(what is cool!), but of course noise is on the streets - double glas windows could solve this. Also the sound of the TV could work better.

Points positifs: Great and peaceful hotel in a nice location, the rooms are cosy and the beds very confortables. The staff is outperforming and a big special thanks to Mr Long Nguyen who made an outstanding job during the full stay. Breakfast with fresh juices is also very much appreciated. This hotel was recommended by a best friend and I can only echo the good experience.

Points négatifs: Nothing

Points positifs: The hotel was absolutely beautiful, stylish and clean. We found it the best hotel for the money we paid in Vietnam. The location is very central and when we told staff we were on honeymoon they gave us the most beautiful room, prepared the bed with roses and made us a honeymoon cake. Breakfast was also stunning and very diverse. Through The whole hotel the staff was very attentive and helpful. We highly recommend this place.

Points négatifs: Nothing

Points positifs: Accueil chaleureux, chambres spacieuses et propres, petit déjeuner très varié, personnel à l’écoute

Points négatifs: Vraiment rien

Points positifs: Good location, great beds, good breakfast. Excellent attention.

Points positifs: Unique boutique hotel in a great area of Hanoi. This Hotel is in walking distance to most all points of interest. The staff was amazingly friendly and accommodating. They made tour recommendations, watched our bags, then moved them to our new room. We will definitely stay at this property on future trips to Hanoi!

Points positifs: Cet hôtel est idéalement placé et, bien qu'étant très central, il n'y aucune nuisance sonore. situé en hauteur, le restaurant et un des bars bénéficient d'une vue très agréable et la nourriture est bonne. le petit déjeuner est copieux et l'on trouve certains fruits frais, comme les fruits de la passion que l'on n'a pas toujours dans les établissements de ce type. le personnel est présent, toujours disponible et bien renseigné notamment concernant les excursions.

Points négatifs: Les chambres standards sont un peu petites.

Points positifs: I had a really pleasant welcome from the staff. I benefited from an upgrade, and was very satisfied with my stay in this hotel that I will certainly renew

Points négatifs: Breakfast a bit poor in terms of diversity

Points positifs: Hôtel fabuleux, je dirais que c'est le meilleur que je connaisse. Et même si c'est un peu cher pour Hanoi, il vous faut payer beaucoup plus pour un hôtel de cette qualité dans un autre pays

Points négatifs: L'hôtel est annoncé comme étant le plus ancien et l'hôtel le plus chic de Hanoi. Nous avons fait des folies et nous avons réservé une chambre pour une nuit avec un petit enfant. Quand nous sommes arrivés, on nous a dit que nous n'aurions pas une chambre dans l'hôtel original mais dans la nouvelle partie rénovée. Nous avons aurions eu besoin de payer 60 dollars pour un séjour dans la partie d'origine. Ils devraient rendre cette politique claire pour les clients potentiels. Nous avons également demandé un lit d'appoint et ils l'ont coincé dans la salle de séjour de manière très serrée, elle était d'environ 5 pieds de large. Le personnel au restaurant de la piscine n'a pas bien pris nos commandes-- ils ont oublié la boisson de mon fils, et apporté à mon mari la mauvaise bière

Points positifs: Emplacement excellent, petit déjeuner fabuleux, architecture et personnel remarquable. Notre chambre située dans la partie ancienne était exceptionnelle .

Points négatifs: Le restaurant Vietnamien est assez décevant au regard de la grande qualité de la cuisine du pays. Le cadre est beau mais ce qu'on mange est assez quelconque.

Points positifs: food was excellent, range huge, service wonderful, coffee even better

Points négatifs: Nothing

Points positifs: Wonderful decor and history with impeccable service and fabulous food.

Points positifs: Breakfast options for food as well as venues were spectacular. Staff was superbly attentive to our needs. Le Spa treatment simply excellent!

Points positifs: la cuisine du restaurant Vietnamien, le bar superbe!

Points négatifs: le prix

Points positifs: Tout...hôtel fabuleux

Points positifs: Everything

Points positifs: Everything. The hotel is an excellent historical treasure. The service was amazing. The facilities were abundant. The quality was way above average, food, shopping, services, room service, customer service etc. Hau, our customer service manager went above and beyond to help us achieve all that we desired. Thank you. You are a great asset for Hanoi and Vietnam. Charlie and Cornelia

Points négatifs: That we had to leave!

Points positifs: Centre de zone touristique. Le personnel est fantastique. On y retournera à l'occasion. Très bien l'anglais.

Points négatifs: Il n'y a rien.

Points positifs: Helpful staff, nice location. Close to most things.

Points négatifs: Breakfast could be more diverse, especially more fruits could be welcomed

Points positifs: Room was stunning with classic molding, hard wood floors and a huge shower. Front desk agent offered to check me in hours early when I only asked to check a bag. The entire staff was attentive and helpful.

Points négatifs: Although the entire old quarter area is bustling and loud, there are two bars directly across the narrow street from the window our room faced. The noise on the weekend did not quiet down until after midnight. There was also a minor issue with the hot water not getting very hot, and although the staff was apologetic, they could not remedy this issue before we checked out.

Points positifs: Great location and good service.

Points négatifs: I had no complaints about anything

Points positifs: Location

Points négatifs: Breakfast

Points positifs: The location of the hotel was super convenient and easy to remember. It is only a street away from Hoan Kiem lake and despite it being in the heart of the Old Quarter it is in a less hustle and bustle street so it was nice to come back to after exploring the craziness of the city. The hotel itself was very beautiful and the room very comfortable and clean. The staff was also very friendly and kind, we made sure to ask for restaurant recommendations nearby and were never disappointed. We found bahn mi and bun cha that was delicious with their help. Had a great stay!

Points négatifs: The only part that was a little odd was that during one night the cleaning service (I think?) tried to enter our room at 3 AM despite us having the 'Do Not Disturb' light on AND having the door dead-bolted. It was mostly weird because they tried to open the door three times. It was a little unsettling, when we spoke with the front desk, they kind of acted like that was a common occurrence. Regardless, we always made sure to carry our passports with us and lock anything else in the safe and we always made sure to deadbolt the door, but just a heads up.

Points positifs: Accueil et conseils de qualité (excursion dans la baie de Lang Ha)

Points négatifs: Un peu de bruit dans la rue à cause des bars d'en face. Préférez les chambres en hauteur ou de l'autre côté (s'il y en a)

Points positifs: Excellent location in the Old Quarter near the Hoan Kiem Lake (on a relatively quiet road for Hanoi). The roof top bar had a good view of the lake and city and was a relaxing space. Service at breakfast was excellent and personalised with a very good selection of fruit, pastries, cooked dishes etc to suit all tastes. The staff were very pleasant and helpful. Would definitely stay there again.

Points positifs: Très bon accueil de l'ensemble de l'équipe. Très bon emplacement près du lac !

Points positifs: Location is very good.

Points négatifs: Did not like the food. Breakfast was pretty bad. Compared to other area hotels services and room was sub par.

Points positifs: Notre séjour a été parfait! Depuis le lit d'une taille jamais vue dans un hôtel (2,20m de large si je ne me trompe pas)! jusqu'au petit déjeuner très complet, de très bonne qualité avec beaucoup de choix. J'ai aussi pu tester la salle de sport, ce qu'on ne trouve pas toujours dans un hôtel. Merci!

Points positifs: Le personnel est très attentionné

Points négatifs: Rien

Points positifs: Fantastic hotel. Service was incredible and the rooms stunning. Loved the art throughout. Special mention needs to be made for Daniel the bellboy. His kindness and service went above and beyond. Location is fantastic, everywhere you need to visit in the old quarter is walking distance.

Points négatifs: Nothing

Points négatifs: Petit dejeuner

Points positifs: Clean and convenient Staffs are really nice and helpful Location is great

Points négatifs: Wifi seems weak when closing the door The main door does not automatically lock, it leaves a small gap that other people can get in if I am not aware of this gap.

Points positifs: The bed is super soft!

Points négatifs: Room a little bit small

Points positifs: L’acceuil du personnel de l’hotel : souriant, aimable, chaleureux .

Points négatifs: Renouveler les serviettes ayant trop servies.

Points positifs: Had a fantastic stay. The staff are amazingly friendly. They could not do enough for you. Helped organise trips and ensuring every detail was taken care of.

Points négatifs: Shower in room

Points positifs: Great place. Wonderful, friendly and helpful staff. We stayed two separate nights but popped back in between to sort through our bags they stored for us. Even though we used the location for taxi to collect us on that separate occasion, we were still treated as valued customers. When we returned properly the 2nd time, it felt like home. Enjoy meeting Daniel who is quite a character and super helpful.

Points positifs: First and foremost - the staff! Such warm people with a great attitude towards the guests, plus being super helpful with information about all the attractions in the area. The hotel's location is amazing, and the room is very comfortable.

Points négatifs: The bathroom looked a little aged - It was still clean and comfortable though

Points négatifs: The room smelled of cigarettes the whole stay

Points positifs: It locates in the old quarter and next to many sight seeing places

Points négatifs: The hotel service charges too much. They helped to ask for transportation between Hanoi and Ha Giang, they almost triple the prices if we asked by ourselves

Points positifs: Le personnel aux petits soins , le confort de la chambre, et les petits dejeuners de grande qualité

Points positifs: The staffs are really professional and accomodating. Great value for money.

Points positifs: Super Le service était sympathique, très bien situé

Points négatifs: Il n'y a pas de bar à

Points négatifs: Arrivé en retard et très fatigué. On m'a donné une chambre qu'ils savaient qu'il n'y avait pas de climatiseur en état de marche.en été, le Vietnam n'est pas un endroit sans climatisation. Ils ont prétendu qu'ils ne savaient pas, mais la chambre avait été rejetée par d'autres clients. Enfin, il y avait une chambre différente le lendemain. Comportement inexcusable dans une partie de l'hôtel.

Points positifs: Très bon personnel, chambres propres, très bien

Points positifs: Très luxueux

Points négatifs: La chambre semblait un peu humide et renfermée.

Points positifs: la qualité du lit.

Points négatifs: les croissants ne sont pas vraiment des croissants. le goût n'est pas bon.

Points positifs: La grandeur de la chambre, le confort du lit. Prolongation gratuite jusqu'à 14h. de l'utilisation de la chambre +++

Points négatifs: Trouver une descente de bain avec des cheveux dessus à notre arrivée.

Points positifs: Situation et accueil

Points négatifs: Rien..très

Points positifs: Plutôt bien situé dans le centre d’Hanoi, près du vieux quartier, du quartier Français, non loin des lacs et des sites à visiter, le Movenpick est un hôtel où la propreté à la Suisse

Points négatifs: La salle de bain de la chambre occupée est bien petite : même si elle est bien conçue, elle est très juste pour deux personnes. Il faut donc’partir Seul !!!!!

Points positifs: Cet établissement a été mieux tenu qu’il ne l’est maintenant

Points négatifs: Wifi très faible signal Restaurant très inégal; entrées très bonnes, plat principal pas très bon

Points positifs: The 2 hotel drivers were a great help taking me round the city to my business meetings Food was great quality

Points négatifs: N/a

Points positifs: Nice staff, early check-in free of charge, good location, cleanliness

Points négatifs: Extremely overpriced breakfast

Points positifs: Lily, la personne en charge du travel desk nous a bien aiguillé et aidé pour nos futures destinations

Points négatifs: RAS

Points positifs: Breakfast was very good.Great location.The staff are exceptional.We will stay there again.

Points positifs: Great central location to reach both the business areas and Hanoi old town areas. Smart hotel, clean and well appointed rooms - very clean and comfortable. Staff were very friendly and spoke great English.

Points négatifs: Not many good eateries/bars around - if you’re looking for a more authentic Hanoi experience then stay closer to the old quarter where there’s a lot more going on.

Points positifs: Perfect and comfortable room, bed and bathroom - to relax after working day.

Points négatifs: Perfect stay, but a little pricey as for Hanoi.

Points positifs: Nothing

Points négatifs: Not good very old