Meilleurs hôtels à Hanoi près de Prison Hỏa Lò
En choisissant Hanoi La Siesta Hotel & Spa, vous profiterez d'un séjour en plein centre de Hanoï, (Hoan Kiem), à moins de 5 minutes à pied de Porte de la vieille ville d'Hanoï et Théâtre national des marionnettes sur l'eau du Vietnam. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un service d'arrivée express et un service de départ express. En échange d'un supplément, l'établissement vous propose une navette vers et depuis l'aéroport (disponible 24 h/24) et une navette au départ de la gare.
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Note générale : 9,5 Excellent
Basé sur 1 383 avis
Tous les avis
- Tous les avis
- Couples
- Familles
- Affaires
- En solo
Excellent
10,0
Points positifs: We had such a fantastic stay the staff are the best I’ve ever come across on my travels they are so accommodating and truely looked after us. Nothing was a trouble for them. They helped us book tours and ensured we were 100% happy. Front desk were amazing and their Batman dipper and bar made incredible cocktails and made our stay a memorable one.the room were well presented, the beds were comfortable and the room was really quiet.
Excellent
9,6
Points positifs: Above all, the staff led by Alice is uniformly terrific! They bent over backward to accommodate us and could not have been more helpful, including moving our luggage to another hotel we had booked earlier in Hanoi and helping us with difficult travel arrangements for Ninh Binh. They are attentive to everyone and make you feel extremely welcomed. Breakfast is excellent and there is a Happy Hour daily at the bar.
Excellent
8,3
Points positifs: Location, cleanliness, quiet, friendly staff
Excellent
8,8
Points positifs: L'emplacement la propreté
Excellent
10,0
Points positifs: We loved our room and the bed was really comfortable. The evening meal was superb including the wine. The breakfast has made to order food as well as a fantastic buffet. I love the home made yogurt and selection of fresh fruit. The pancakes with cooked fruit were good too. I appreciate the complimentary bottles of water are bigger than some hotels provide and the water in the minibar is a reasonable price.
Excellent
10,0
Points positifs: Brilliant welcome and excellent base for our stay in Hanoi. Would recommend every time
Excellent
10,0
Points positifs: Kind staff, delicious breakfast buffet
Excellent
10,0
Points positifs: Room, location, staff, price
Excellent
9,6
Points positifs: Très bel hôtel jouissant d'une excellente situation en plein centre des vieux quartiers de Hanoi. Le personnel est au petit soin pour le client. Ce fût notre deuxième séjour dans l'établissement et nous n'hésiterons pas a y retourner une troisième fois si l'occasion se présente. Encore mille fois merci à tout le personnel pour toutes les grandes et petites attentions, votre dévotion est exemplaire.
Excellent
10,0
Points positifs: Everything was very clean- even for European standards. The staff did an amazing job. The outstanding concierge named „Tien“ helped with everything we needed and more. She even helped us arrange a trip to Halong Bay and still texted us during our stay in Vietnam, even though we weren‘t even in Hanoi anymore. She gave us additional information on all of our stops (which restaurants to go to etc.) such as in Hoi An or Saigon. I have never experienced a service as superb as this. Definitely recommend this hotel to everyone who wants to have a clean and quiet sleepover in Hanoi.
Excellent
10,0
Points positifs: Tien personal relations staff member went above and beyond for myself and my friend Laura. Helped us with everything we needed. Couldn’t recommend this hotel more.
Excellent
9,6
Points positifs: We travel extensively and, without doubt, this was the best customer service we have encountered. From arrivals to departure the staff were enthusiastic, warm and genuine. We arrived to welcoming, smiling staff, cold towels, cool drinks and refreshments. On our day of departure the children all received beautiful gifts and our lead point of contact in the hotel (wonderful girl - give her a pay rise!) gave us free vouchers for a massage at their sister hotel in Hoi An. The breakfast was in a beautiful setting, great service and some fantastic food options (I thoroughly recommend the Eggs Benedict). Nothing is too much trouble. If anything is even slightly below par the team will be straight on it. The sky-top bar yields fabulous views and we enjoyed drinks there with some fabulous classical entertainment. Rooms are very elegant, with some nice decorative features. Good, strong showers. Refreshed fruit every day. Our balconies were narrow but nice to sit out if we wanted. Location is perfect - old quarter and straight into the culture and vibrancy of Hanoi. We would definitely return. Thank-you so much for having us x
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Détails
Avis
Note générale : 9,5 Excellent
Basé sur 1 383 avis
Propreté
9,8
Repas
9,7
Service
9,7
Ambiance
9,6
Petit déjeuner
9,6
Site
9,5
Chambre
8,8
Bien-être
8,8
Installations
8,3
Internet
7,8
Confort
7,4
Piscine
1,1
Service
9,8
Repas
9,7
Site
9,6
Petit déjeuner
9,6
Chambre
8,7
Repas
9,8
Service
9,6
Petit déjeuner
9,6
Site
9,4
Ambiance
9,4
Chambre
8,5
Repas
9,8
Service
9,8
Petit déjeuner
9,7
Ambiance
9,6
Site
9,4
Chambre
8,5
Service
9,5
10,0 Excellent
Points positifs: We had such a fantastic stay the staff are the best I’ve ever come across on my travels they are so accommodating and truely looked after us. Nothing was a trouble for them. They helped us book tours and ensured we were 100% happy. Front desk were amazing and their Batman dipper and bar made incredible cocktails and made our stay a memorable one.the room were well presented, the beds were comfortable and the room was really quiet.
Points négatifs: Nothing
9,6 Excellent
Points positifs: Above all, the staff led by Alice is uniformly terrific! They bent over backward to accommodate us and could not have been more helpful, including moving our luggage to another hotel we had booked earlier in Hanoi and helping us with difficult travel arrangements for Ninh Binh. They are attentive to everyone and make you feel extremely welcomed. Breakfast is excellent and there is a Happy Hour daily at the bar.
Points négatifs: The rooms are small and the bathroom is very small with dim lighting which is difficult when applying makeup. We mentioned that to them during checkout and they apologized profusely and made a note to get that fixed in the future.
8,3 Excellent
Points positifs: Location, cleanliness, quiet, friendly staff
Points négatifs:
8,8 Excellent
Points positifs: L'emplacement la propreté
Points négatifs: chambre très sombre et moins grande qu'imaginé. massage trop "strong" alors que j'avais demandé médium
10,0 Excellent
Points positifs: We loved our room and the bed was really comfortable. The evening meal was superb including the wine. The breakfast has made to order food as well as a fantastic buffet. I love the home made yogurt and selection of fresh fruit. The pancakes with cooked fruit were good too. I appreciate the complimentary bottles of water are bigger than some hotels provide and the water in the minibar is a reasonable price.
Points négatifs: Only small details: The strawberry jam served at breakfast was too sweet and poor quality. The cheese selection was small and not to my taste.
10,0 Excellent
Points positifs: Brilliant welcome and excellent base for our stay in Hanoi. Would recommend every time
Points négatifs:
10,0 Excellent
Points positifs: Kind staff, delicious breakfast buffet
Points négatifs:
10,0 Excellent
Points positifs: Room, location, staff, price
Points négatifs: Nothing
9,6 Excellent
Points positifs: Très bel hôtel jouissant d'une excellente situation en plein centre des vieux quartiers de Hanoi. Le personnel est au petit soin pour le client. Ce fût notre deuxième séjour dans l'établissement et nous n'hésiterons pas a y retourner une troisième fois si l'occasion se présente. Encore mille fois merci à tout le personnel pour toutes les grandes et petites attentions, votre dévotion est exemplaire.
Points négatifs: Les travaux débutant à 8h00 dans les chambres avoisinantes et le réveil un peu brutal s'ensuivant.
10,0 Excellent
Points positifs: Everything was very clean- even for European standards. The staff did an amazing job. The outstanding concierge named „Tien“ helped with everything we needed and more. She even helped us arrange a trip to Halong Bay and still texted us during our stay in Vietnam, even though we weren‘t even in Hanoi anymore. She gave us additional information on all of our stops (which restaurants to go to etc.) such as in Hoi An or Saigon. I have never experienced a service as superb as this. Definitely recommend this hotel to everyone who wants to have a clean and quiet sleepover in Hanoi.
Points négatifs: /
10,0 Excellent
Points positifs: Tien personal relations staff member went above and beyond for myself and my friend Laura. Helped us with everything we needed. Couldn’t recommend this hotel more.
Points négatifs:
9,6 Excellent
Points positifs: We travel extensively and, without doubt, this was the best customer service we have encountered. From arrivals to departure the staff were enthusiastic, warm and genuine. We arrived to welcoming, smiling staff, cold towels, cool drinks and refreshments. On our day of departure the children all received beautiful gifts and our lead point of contact in the hotel (wonderful girl - give her a pay rise!) gave us free vouchers for a massage at their sister hotel in Hoi An. The breakfast was in a beautiful setting, great service and some fantastic food options (I thoroughly recommend the Eggs Benedict). Nothing is too much trouble. If anything is even slightly below par the team will be straight on it. The sky-top bar yields fabulous views and we enjoyed drinks there with some fabulous classical entertainment. Rooms are very elegant, with some nice decorative features. Good, strong showers. Refreshed fruit every day. Our balconies were narrow but nice to sit out if we wanted. Location is perfect - old quarter and straight into the culture and vibrancy of Hanoi. We would definitely return. Thank-you so much for having us x
Points négatifs:
En choisissant Hanoi La Siesta Hotel & Spa, vous profiterez d'un séjour en plein centre de Hanoï, (Hoan Kiem), à moins de 5 minutes à pied de Porte de la vieille ville d'Hanoï et Théâtre national des marionnettes sur l'eau du Vietnam. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un service d'arrivée express et un service de départ express. En échange d'un supplément, l'établissement vous propose une navette vers et depuis l'aéroport (disponible 24 h/24) et une navette au départ de la gare.
Profitant d'un emplacement de choix à Hanoï (Hoan Kiem), Hanoi La Siesta Hotel Trendy est à moins de 15 minutes à pied de Théâtre national des marionnettes sur l'eau du Vietnam et Porte de la vieille ville d'Hanoï. Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 heures sur 24 et un personnel polyglotte. Une navette vers et depuis l'aéroport est disponible en échange d'un supplément (disponible 24 h/24).
Note générale : 9,5 Excellent
Basé sur 615 avis
Tous les avis
- Tous les avis
Excellent
10,0
Points positifs: Tout était parfait : chambre, spa, personnel aux petits soins, vue, emplacement, conseils de la réception qui n’essaie pas de vous envoyer dans des endroits pour touristes, accompagnement du personnel et attitude chaleureuse. Certains 5 étoiles de Hanoï ne font pas le poids face à cet hôtel
Excellent
9,6
Points positifs: Great buffet breakfast.. Great location on the edge of the old town, quiet enough for a sound sleep too. Wonderful staff!
Excellent
10,0
Points positifs: Location, service, cleanliness, interior design, ambience, and especially service! Had an excellent stay!
Excellent
10,0
Points positifs: I don’t think words can express how well run and accommodating la siesta trendy was for us. Great location. We got in early from our night train and they arranged a place for us to freshen up. Staff were super friendly and helpful. We stayed in a suite which was spacious and very comfy.
Bien
7,9
Points positifs: The same high standards of customer service, interior design and customer satisfaction resonates with the Elegance Hospitality Group across their group of hotels and La Siesta Hotel Trendy does not differ. The quaint little boutique hotel, tucked at a corner stands out with its trendy design. The hotel's Red Bean restaurant has great ambiance and serves very good food.
Excellent
10,0
Points positifs: Outstanding service. We were so well looked after by all staff and especially Long and Lin. Could not have asked for more on any level.They provided help and information on everything Highly recommend
Excellent
10,0
Points positifs: Nice genuine staff!! No hassle. Very accommodating !
Excellent
9,2
Points positifs: The staff were very welcoming and super efficient . Lovely boutique property . Comfortable beds ,clean and great value for money .
Excellent
9,2
Points positifs: The location was really good if you want to be in the old quarter not far from many traditional shopping streets and street food The service in the hotel was a 5 star one specially at the breakfast buffet the manager was amazing and the staff were super quick and helpful The room is def good value not to mention again the refund and the gratuities we got :)
Excellent
10,0
Points positifs: We were so pleased that we chose to stay at the La Siesta Hotel Trendy! It was right in the heart of the old town so we could walk everywhere easily but set back on a quieter road for a more peaceful nights sleep! We were so happy with the help that Mr Trung gave us in organising a last minute boat trip to Halong bay and tickets to the Water Puppet show. He really went above and beyond for our family! We also loved the Red Bean restaurant in this hotel and the kids loved it so much we ate in the Red Bean restaurant in the sister hotel the following night! If we come to Hanoi again, we will be staying here!
Excellent
10,0
Points positifs: Good location, great beds, good breakfast. Excellent attention.
Excellent
10,0
Points positifs: Location perfect and safe. A few steps to train street and old quarter. Staff friendly and helpful with everything we need and ask for. Good breakfast. Room upgrade.
Détails
Avis
Note générale : 9,5 Excellent
Basé sur 615 avis
Propreté
9,6
Confort
9,5
Lieu
9,4
Services
9,3
Personnel
9,9
Rapport qualité/prix
9,3
10,0 Excellent
Points positifs: Tout était parfait : chambre, spa, personnel aux petits soins, vue, emplacement, conseils de la réception qui n’essaie pas de vous envoyer dans des endroits pour touristes, accompagnement du personnel et attitude chaleureuse. Certains 5 étoiles de Hanoï ne font pas le poids face à cet hôtel
Points négatifs:
9,6 Excellent
Points positifs: Great buffet breakfast.. Great location on the edge of the old town, quiet enough for a sound sleep too. Wonderful staff!
Points négatifs:
10,0 Excellent
Points positifs: Location, service, cleanliness, interior design, ambience, and especially service! Had an excellent stay!
Points négatifs: Nothing
10,0 Excellent
Points positifs: I don’t think words can express how well run and accommodating la siesta trendy was for us. Great location. We got in early from our night train and they arranged a place for us to freshen up. Staff were super friendly and helpful. We stayed in a suite which was spacious and very comfy.
Points négatifs: Nothing. Everything was above and beyond expectation.
7,9 Bien
Points positifs: The same high standards of customer service, interior design and customer satisfaction resonates with the Elegance Hospitality Group across their group of hotels and La Siesta Hotel Trendy does not differ. The quaint little boutique hotel, tucked at a corner stands out with its trendy design. The hotel's Red Bean restaurant has great ambiance and serves very good food.
Points négatifs: The reception area was a little cramp and walkways were a tad too dark. The hotel is located at the "less happening"part of the Old Quarter.
10,0 Excellent
Points positifs: Outstanding service. We were so well looked after by all staff and especially Long and Lin. Could not have asked for more on any level.They provided help and information on everything Highly recommend
Points négatifs: Nothing
10,0 Excellent
Points positifs: Nice genuine staff!! No hassle. Very accommodating !
Points négatifs: Communal areas. Would be nice to interact with other guests.
9,2 Excellent
Points positifs: The staff were very welcoming and super efficient . Lovely boutique property . Comfortable beds ,clean and great value for money .
Points négatifs:
9,2 Excellent
Points positifs: The location was really good if you want to be in the old quarter not far from many traditional shopping streets and street food The service in the hotel was a 5 star one specially at the breakfast buffet the manager was amazing and the staff were super quick and helpful The room is def good value not to mention again the refund and the gratuities we got :)
Points négatifs: The only thing that was not working fine was the water pressure in the shower. It was a bit low maybe because we were on the top floor. However the hotel made such a huge gesture that they completely made it us for us, they actually paid for our ride to the airport, didn't charge us for the mini bar consumption and wait for it : they gave us back 60 us$ for the inconvenience ... we left the hotel with a huge smile on our faces
10,0 Excellent
Points positifs: We were so pleased that we chose to stay at the La Siesta Hotel Trendy! It was right in the heart of the old town so we could walk everywhere easily but set back on a quieter road for a more peaceful nights sleep! We were so happy with the help that Mr Trung gave us in organising a last minute boat trip to Halong bay and tickets to the Water Puppet show. He really went above and beyond for our family! We also loved the Red Bean restaurant in this hotel and the kids loved it so much we ate in the Red Bean restaurant in the sister hotel the following night! If we come to Hanoi again, we will be staying here!
Points négatifs:
10,0 Excellent
Points positifs: Good location, great beds, good breakfast. Excellent attention.
Points négatifs:
10,0 Excellent
Points positifs: Location perfect and safe. A few steps to train street and old quarter. Staff friendly and helpful with everything we need and ask for. Good breakfast. Room upgrade.
Points négatifs:
Profitant d'un emplacement de choix à Hanoï (Hoan Kiem), Hanoi La Siesta Hotel Trendy est à moins de 15 minutes à pied de Théâtre national des marionnettes sur l'eau du Vietnam et Porte de la vieille ville d'Hanoï. Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 heures sur 24 et un personnel polyglotte. Une navette vers et depuis l'aéroport est disponible en échange d'un supplément (disponible 24 h/24).
Complexe 5 étoiles de 364 chambres au style colonial, le Sofitel Legend Metropole Hanoi vous réserve un séjour inoubliable au coeur du quartier historique d'Hanoï. Pour vous détendre, notre hôtel d'Hanoï dispose de 3 restaurants (français, vietnamien et i talien), 3 bars, une piscine extérieure chauffée, une salle de sport, un spa, un salon de coiffure, 2 boutiques et une épicerie fine. Idéal pour les séminaires, réceptions et mariages, il compte aussi une dizaine de salles modulables entièrement équipées
Note générale : 9,3 Excellent
Basé sur 7 508 avis
Tous les avis
- Tous les avis
- Couples
- Familles
- Affaires
- En solo
Excellent
10,0
Points positifs: Hôtel fabuleux, je dirais que c'est le meilleur que je connaisse. Et même si c'est un peu cher pour Hanoi, il vous faut payer beaucoup plus pour un hôtel de cette qualité dans un autre pays
Bien
7,1
Excellent
9,2
Points positifs: The character and ambiance of the hotel are excellent . The old colonial style with some great photos really adds to the atmosphere of the hotel . This is backed up by great service by staff who seem to do everything with already smile . The Spice restaurant and Angelinas bar were both excellent
Excellent
9,2
Points positifs: la cuisine du restaurant Vietnamien, le bar superbe!
Excellent
10,0
Points positifs: Tout...hôtel fabuleux
Excellent
10,0
Points positifs: Luxury, serenity, history. Very comfortable and functional rooms. Lots of eating options. Great bars
Excellent
9,6
Points positifs: Truly wonderful hotel setting, great rooms, great facilities.
Bien
7,9
Points positifs: Only choice for staying in Hanoi - but there is absolutely no hotels to stay in in Hanoi
Bien
6,3
Points positifs: Very good hotel but the staff need to be more polite.
Excellent
9,6
Points positifs: Good room service
Excellent
10,0
Points positifs: beautiful heritage hotel , immaculately run by superb staff. Great bar with fantastic cocktails
Excellent
9,2
Points positifs: Breakfast was excellent, very comfortable child bed (although they tried to charge us for it, despite it being on the booking, which was annoying). Very nice room and exceptionally clean.
Excellent
10,0
Points positifs: The hotel and it’s staff were amazing. They made my stay in Vietnam very easy and enjoyable! I really enjoyed the hotel tour as well. The tour guide was very knowledgeable and very nice.
Excellent
9,6
Points positifs: Charming throughout. Great pool area.
Détails
Avis
Note générale : 9,3 Excellent
Basé sur 7 508 avis
Site
9,6
Service
9,5
Ambiance
9,4
Petit déjeuner
9,0
Propreté
8,7
Installations
8,7
Bar et Boissons
8,5
Chambre
8,3
Internet
7,8
Qualité/prix
5,4
Ambiance
9,6
Service
9,6
Site
9,5
Petit déjeuner
9,0
Installations
8,9
Chambre
8,8
Bar et Boissons
8,3
Qualité/prix
5,9
Site
9,5
Service
9,3
Petit déjeuner
9,2
Ambiance
9,1
Installations
8,8
Repas
8,6
Bar et Boissons
8,2
Chambre
8,1
Confort
6,4
Qualité/prix
5,5
Site
9,6
Service
9,5
Ambiance
9,4
Petit déjeuner
9,1
Repas
8,8
Bar et Boissons
8,7
Chambre
8,0
Confort
5,9
Qualité/prix
5,8
Service
9,6
Site
9,6
Ambiance
9,2
Petit déjeuner
9,1
Installations
8,9
Chambre
8,1
Bar et Boissons
7,9
10,0 Excellent
Points positifs: Hôtel fabuleux, je dirais que c'est le meilleur que je connaisse. Et même si c'est un peu cher pour Hanoi, il vous faut payer beaucoup plus pour un hôtel de cette qualité dans un autre pays
Points négatifs:
7,1 Bien
Points positifs:
Points négatifs: L'hôtel est annoncé comme étant le plus ancien et l'hôtel le plus chic de Hanoi. Nous avons fait des folies et nous avons réservé une chambre pour une nuit avec un petit enfant. Quand nous sommes arrivés, on nous a dit que nous n'aurions pas une chambre dans l'hôtel original mais dans la nouvelle partie rénovée. Nous avons aurions eu besoin de payer 60 dollars pour un séjour dans la partie d'origine. Ils devraient rendre cette politique claire pour les clients potentiels. Nous avons également demandé un lit d'appoint et ils l'ont coincé dans la salle de séjour de manière très serrée, elle était d'environ 5 pieds de large. Le personnel au restaurant de la piscine n'a pas bien pris nos commandes-- ils ont oublié la boisson de mon fils, et apporté à mon mari la mauvaise bière
9,2 Excellent
Points positifs: The character and ambiance of the hotel are excellent . The old colonial style with some great photos really adds to the atmosphere of the hotel . This is backed up by great service by staff who seem to do everything with already smile . The Spice restaurant and Angelinas bar were both excellent
Points négatifs: The only improvement would be the pool area which was very cramped .
9,2 Excellent
Points positifs: la cuisine du restaurant Vietnamien, le bar superbe!
Points négatifs: le prix
10,0 Excellent
Points positifs: Tout...hôtel fabuleux
Points négatifs:
10,0 Excellent
Points positifs: Luxury, serenity, history. Very comfortable and functional rooms. Lots of eating options. Great bars
Points négatifs:
9,6 Excellent
Points positifs: Truly wonderful hotel setting, great rooms, great facilities.
Points négatifs:
7,9 Bien
Points positifs: Only choice for staying in Hanoi - but there is absolutely no hotels to stay in in Hanoi
Points négatifs: It’s way over priced for Hanoi and not really 5star. The breakfast pastries are generally a little old for a french style hotel.
6,3 Bien
Points positifs: Very good hotel but the staff need to be more polite.
Points négatifs:
9,6 Excellent
Points positifs: Good room service
Points négatifs:
10,0 Excellent
Points positifs: beautiful heritage hotel , immaculately run by superb staff. Great bar with fantastic cocktails
Points négatifs:
9,2 Excellent
Points positifs: Breakfast was excellent, very comfortable child bed (although they tried to charge us for it, despite it being on the booking, which was annoying). Very nice room and exceptionally clean.
Points négatifs: My daughter was given a scalding hot Hot Chocolate that she proceeded to drop on her leg and burn it. The Vietnamese staff were excellent and very very helpful, I thought the general manager was rather more worried about getting the area cleaned up.
10,0 Excellent
Points positifs: The hotel and it’s staff were amazing. They made my stay in Vietnam very easy and enjoyable! I really enjoyed the hotel tour as well. The tour guide was very knowledgeable and very nice.
Points négatifs:
9,6 Excellent
Points positifs: Charming throughout. Great pool area.
Points négatifs:
Complexe 5 étoiles de 364 chambres au style colonial, le Sofitel Legend Metropole Hanoi vous réserve un séjour inoubliable au coeur du quartier historique d'Hanoï. Pour vous détendre, notre hôtel d'Hanoï dispose de 3 restaurants (français, vietnamien et i talien), 3 bars, une piscine extérieure chauffée, une salle de sport, un spa, un salon de coiffure, 2 boutiques et une épicerie fine. Idéal pour les séminaires, réceptions et mariages, il compte aussi une dizaine de salles modulables entièrement équipées
En choisissant Golden Art Hotel, vous serez au cœur de Hanoï, à moins de 10 minutes de marche de Marché de Đông Xuan et de Marché de Hang Da. Les équipements et services proposés incluent un poste informatique, un service d'arrivée express et un service de départ express.
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Note générale : 9,1 Excellent
Basé sur 866 avis
Tous les avis
- Tous les avis
- Couples
- Familles
Excellent
10,0
Points positifs: Gentillesse et efficacité du personnel pour aider les clients (bonnes adresses, déplacements,...)
Excellent
10,0
Points positifs: First of all, all of the staff, every single one of them was amazing. So friendly, helpful and engaging. I travel alone and I’m usually a bit hesitant to book tours. Mr. Hung arranged a tour for me to Halong Bay and it was perfect. If you’re anything like me and hesitant to book tours through hotels, you have my word these guys are good and priced fairly. The room was immaculate, shower was awesome, bed was very comfy, air con was good and the Mini bar was very fairly priced. I will be staying here again when I return to Hanoi. cảm ơn mọi người rất nhiều tại Golden Art! rất nhiều tình yêu, Jack
Excellent
10,0
Points positifs: Such friendly staff who were helpful and could organise taxis etc for you. Great breakfast. Also use of shower room post check out was amazing!
Bien
7,9
Points positifs: Le personnel est très accueillant, à l'écoute et disponible.
Excellent
9,2
Points positifs: Staff super friendly, helpful and professional. Very clean. Good position: in the old town but quite silent. Very good breakfast!
Excellent
10,0
Points positifs: Hôtel idéalement situé, les chambres sont propres et agréables, la literie est très confortable et le petit déjeuner est top ! Je recommande vivement. La sympathique équipe de l’hôtel est aux petits soins pour vous !
Excellent
10,0
Points positifs: Très bonne localisation. Personnel serviable et prêt à vous apporter des renseignements sur la ville ou les sites à voir.
Excellent
10,0
Points positifs: Friendly staff. Great location. Very clean rooms. Comfortable and affordable. Staff played with my 5year old daughter. Very friendly towards families. Thank for everything.
Excellent
8,8
Points positifs: Staff were absolutely excellent. They organized for a late checkout (extra cost) but was well worth it. We left our bags at the hotel for the entire day after checkout and we showered before leaving for the train. Beds were b comfortable and good air con.
Excellent
9,2
Points positifs: Excellent location for visiting Hanoi, right in the center of Old Quarter, but on a very quiet street. Very comfortable beds! Wonderful and welcoming staff, always ready to help with a smile!
Excellent
10,0
Points positifs: L'aide apportée par le staff dans l'organisation des trajets en auto avec chauffeurs . Staff professionnel mais prévenant et très sympathique toujours prêt à conseiller. Hotel bien situé à la lisière du vieux Hanoi. A recommander sans hésitation.
Excellent
10,0
Points positifs: L'hospitalité et la gentiellesse du personnel (+à l'écoute et te propose de l'aide sans s'imposer), la localisation (proche de tout,j'ai tout fait à pied),le confort des chambres...bref tout!
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Détails
Avis
Note générale : 9,1 Excellent
Basé sur 866 avis
Service
9,7
Site
9,5
Petit déjeuner
8,9
Internet
8,6
Ambiance
8,2
Chambre
8,0
Service
9,7
Site
9,5
Petit déjeuner
8,8
Chambre
7,7
Service
9,8
Site
9,1
Propreté
8,7
Chambre
7,7
10,0 Excellent
Points positifs: Gentillesse et efficacité du personnel pour aider les clients (bonnes adresses, déplacements,...)
Points négatifs:
10,0 Excellent
Points positifs: First of all, all of the staff, every single one of them was amazing. So friendly, helpful and engaging. I travel alone and I’m usually a bit hesitant to book tours. Mr. Hung arranged a tour for me to Halong Bay and it was perfect. If you’re anything like me and hesitant to book tours through hotels, you have my word these guys are good and priced fairly. The room was immaculate, shower was awesome, bed was very comfy, air con was good and the Mini bar was very fairly priced. I will be staying here again when I return to Hanoi. cảm ơn mọi người rất nhiều tại Golden Art! rất nhiều tình yêu, Jack
Points négatifs:
10,0 Excellent
Points positifs: Such friendly staff who were helpful and could organise taxis etc for you. Great breakfast. Also use of shower room post check out was amazing!
Points négatifs: Nothing
7,9 Bien
Points positifs: Le personnel est très accueillant, à l'écoute et disponible.
Points négatifs: Rien.
9,2 Excellent
Points positifs: Staff super friendly, helpful and professional. Very clean. Good position: in the old town but quite silent. Very good breakfast!
Points négatifs: ...the rooms are not too big...
10,0 Excellent
Points positifs: Hôtel idéalement situé, les chambres sont propres et agréables, la literie est très confortable et le petit déjeuner est top ! Je recommande vivement. La sympathique équipe de l’hôtel est aux petits soins pour vous !
Points négatifs:
10,0 Excellent
Points positifs: Très bonne localisation. Personnel serviable et prêt à vous apporter des renseignements sur la ville ou les sites à voir.
Points négatifs: Encombrement à la salle de petit-déjeuner et transfert de l aéroport raté. Mais rien de très gênant.
10,0 Excellent
Points positifs: Friendly staff. Great location. Very clean rooms. Comfortable and affordable. Staff played with my 5year old daughter. Very friendly towards families. Thank for everything.
Points négatifs:
8,8 Excellent
Points positifs: Staff were absolutely excellent. They organized for a late checkout (extra cost) but was well worth it. We left our bags at the hotel for the entire day after checkout and we showered before leaving for the train. Beds were b comfortable and good air con.
Points négatifs: Tea was not hot enough at breakfast and there could have been a better selection. We told the staff and they took this on board.
9,2 Excellent
Points positifs: Excellent location for visiting Hanoi, right in the center of Old Quarter, but on a very quiet street. Very comfortable beds! Wonderful and welcoming staff, always ready to help with a smile!
Points négatifs:
10,0 Excellent
Points positifs: L'aide apportée par le staff dans l'organisation des trajets en auto avec chauffeurs . Staff professionnel mais prévenant et très sympathique toujours prêt à conseiller. Hotel bien situé à la lisière du vieux Hanoi. A recommander sans hésitation.
Points négatifs: Rien
10,0 Excellent
Points positifs: L'hospitalité et la gentiellesse du personnel (+à l'écoute et te propose de l'aide sans s'imposer), la localisation (proche de tout,j'ai tout fait à pied),le confort des chambres...bref tout!
Points négatifs: RAS
En choisissant Golden Art Hotel, vous serez au cœur de Hanoï, à moins de 10 minutes de marche de Marché de Đông Xuan et de Marché de Hang Da. Les équipements et services proposés incluent un poste informatique, un service d'arrivée express et un service de départ express.
Hanoi Old Town Hotel se situe au cœur de Hanoï, à moins de 5 minutes de marche de Porte de la vieille ville d'Hanoï et de Marché de Đông Xuan. Les équipements et services proposés incluent un service de location de limousines/berlines, un service d'arrivée express et un service de départ express. En échange d'un supplément, l'établissement vous propose une navette vers et depuis l'aéroport (disponible 24 h/24) et une navette vers le terminal des paquebots de croisière.
Note générale : 9,1 Excellent
Basé sur 219 avis
Tous les avis
- Tous les avis
Excellent
9,4
Points positifs: All of the staff here were very kind, helpful and hospitable. They were enthusiastic about my visit, plans and making sure I had everything I needed. They even stored my bag for me after checking out and during a hot sweaty day of trekking around the city offered me to shower in their spare shower before I got on my overnight bus. If you need anything at all Lily is your girl!
Bien
7,7
Points positifs: Great breakfast and it's included in your room price. Lots of choices and a nice way to start your day. Good location and close to many tourist destinations. Staff was extremely friendly and even printed off our visa papers for us.
Détails
Avis
Note générale : 9,1 Excellent
Basé sur 219 avis
Repas
10,0
Service
9,8
Site
9,7
Petit déjeuner
9,6
Propreté
9,0
Chambre
8,8
Installations
8,1
9,4 Excellent
Points positifs: All of the staff here were very kind, helpful and hospitable. They were enthusiastic about my visit, plans and making sure I had everything I needed. They even stored my bag for me after checking out and during a hot sweaty day of trekking around the city offered me to shower in their spare shower before I got on my overnight bus. If you need anything at all Lily is your girl!
Points négatifs:
7,7 Bien
Points positifs: Great breakfast and it's included in your room price. Lots of choices and a nice way to start your day. Good location and close to many tourist destinations. Staff was extremely friendly and even printed off our visa papers for us.
Points négatifs: Room was mostly clean, but the bathroom/shower area was a bit grimy from age. The bigger issue was that the Wi-Fi completely stopped working (we were on the sixth floor) during our last two days there. It wasn't a huge deal, but not ideal.
Hanoi Old Town Hotel se situe au cœur de Hanoï, à moins de 5 minutes de marche de Porte de la vieille ville d'Hanoï et de Marché de Đông Xuan. Les équipements et services proposés incluent un service de location de limousines/berlines, un service d'arrivée express et un service de départ express. En échange d'un supplément, l'établissement vous propose une navette vers et depuis l'aéroport (disponible 24 h/24) et une navette vers le terminal des paquebots de croisière.
En choisissant Melia Hanoi, vous profiterez d'un séjour en plein centre de Hanoï, à seulement 4 min à pied de Musée de la prison Hoa Lo et à 14 minutes de marche de Opéra de Hanoï. Les équipements et services proposés incluent un centre d'affaires, un service de location de limousines/berlines et un service d'arrivée express. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking gratuit se trouve dans l'enceinte de l'établissement.
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Note générale : 9,0 Excellent
Basé sur 4 035 avis
Tous les avis
- Tous les avis
- Familles
- Couples
- Affaires
- En solo
Correct
5,0
Points positifs: Not value for the money.
Excellent
9,6
Points positifs: Love the suite room! Comfortable and awesome. Place is clean and the staff are polite too
Excellent
9,2
Points positifs: Breakfast is nice with a variety of choices. The best part is freshly squeeze fruit juices upon request.
Bien
7,9
Points positifs: High standard in all points of view, large rooms and well fonctionnal, good location
Excellent
10,0
Points positifs: The breakfast was really good. I like the Viet Nam ice coffee very much.
Excellent
8,8
Points positifs: I was on " The Level " with VIP services , Nice lounge idea good food serving.
Excellent
9,2
Points positifs: We got a free upgrade to a junior suite and didn't need the extra bed we had ordered. Room was always clean and quiet, beds were very comfortable. Breakfast was excellent, plenty to choose. Nice life music in the lobby most evening.
Correct
4,2
Points positifs: Poor location
Bien
7,5
Excellent
8,3
Points positifs: Très bel hôtel avec toutes les prestations que nous pouvons espérer, peignoir, chaussons , fer à repasser etc ... Les chambres sont très classes comme l’ensemble de l’établissement Accueil par contre plutôt froid business business... dommage ! Pour l’emplacement c’est plutôt bien 10 minutes à pied du vieux quartier
Excellent
9,6
Points positifs: The service was fantastic! Rooms were very comfortable
Excellent
9,6
Points positifs: Quality and comfort of the rooms and friendly staff.
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Détails
Avis
Note générale : 9,0 Excellent
Basé sur 4 035 avis
Petit déjeuner
9,1
Bar et Boissons
8,9
Site
8,9
Chambre
8,8
Service
8,7
Propreté
8,6
Confort
8,6
Internet
8,6
Repas
8,5
Ambiance
8,0
Bien-être
7,6
Installations
7,1
Qualité/prix
6,8
Petit déjeuner
9,3
Site
9,1
Service
8,7
Chambre
7,9
Ambiance
7,6
Installations
7,3
Petit déjeuner
8,9
Service
8,6
Confort
8,5
Chambre
8,5
Site
8,3
Ambiance
7,8
Installations
6,6
Site
9,1
Service
9,0
Petit déjeuner
9,0
Repas
8,8
Chambre
8,1
Ambiance
6,9
Installations
6,4
Petit déjeuner
9,1
Confort
8,7
Site
8,0
Chambre
7,9
5,0 Correct
Points positifs: Not value for the money.
Points négatifs: Location.
9,6 Excellent
Points positifs: Love the suite room! Comfortable and awesome. Place is clean and the staff are polite too
Points négatifs: Nothing I dislike this time
9,2 Excellent
Points positifs: Breakfast is nice with a variety of choices. The best part is freshly squeeze fruit juices upon request.
Points négatifs: Shower facilities. There is no separate shower area with bath tub.
7,9 Bien
Points positifs: High standard in all points of view, large rooms and well fonctionnal, good location
Points négatifs: Swimming pool not so nice and clean, airport transport overpriced
10,0 Excellent
Points positifs: The breakfast was really good. I like the Viet Nam ice coffee very much.
Points négatifs: None.
8,8 Excellent
Points positifs: I was on " The Level " with VIP services , Nice lounge idea good food serving.
Points négatifs: The breakfast in the lounge was a bit limited. Some constructions on my floor was drilling during the day.
9,2 Excellent
Points positifs: We got a free upgrade to a junior suite and didn't need the extra bed we had ordered. Room was always clean and quiet, beds were very comfortable. Breakfast was excellent, plenty to choose. Nice life music in the lobby most evening.
Points négatifs: Some confusion with babysitter and bill but staff was helpful and accommodating. Lots of water leaking under shower door.
4,2 Correct
Points positifs: Poor location
Points négatifs: Nothing
7,5 Bien
Points positifs:
Points négatifs: La piscine petite sans beaucoup de transats
8,3 Excellent
Points positifs: Très bel hôtel avec toutes les prestations que nous pouvons espérer, peignoir, chaussons , fer à repasser etc ... Les chambres sont très classes comme l’ensemble de l’établissement Accueil par contre plutôt froid business business... dommage ! Pour l’emplacement c’est plutôt bien 10 minutes à pied du vieux quartier
Points négatifs: Le personnel a l’accueil plutôt froid
9,6 Excellent
Points positifs: The service was fantastic! Rooms were very comfortable
Points négatifs: The smell in the lobby was too strong from the air freshener scent. It gave me a headache
9,6 Excellent
Points positifs: Quality and comfort of the rooms and friendly staff.
Points négatifs: None
En choisissant Melia Hanoi, vous profiterez d'un séjour en plein centre de Hanoï, à seulement 4 min à pied de Musée de la prison Hoa Lo et à 14 minutes de marche de Opéra de Hanoï. Les équipements et services proposés incluent un centre d'affaires, un service de location de limousines/berlines et un service d'arrivée express. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking gratuit se trouve dans l'enceinte de l'établissement.
Hanoi Pearl Hotel se trouve au centre de Hanoï, à 4 min de marche de Rue Hang Gai et 5 min à pied de Cathédrale Saint-Joseph de Hanoï. Les équipements et services proposés incluent un poste informatique, un service d'arrivée express et des journaux gratuits dans le hall.
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Note générale : 9,0 Excellent
Basé sur 2 116 avis
Tous les avis
- Tous les avis
- Couples
- Familles
- En solo
Excellent
10,0
Points positifs: Centre de zone touristique. Le personnel est fantastique. On y retournera à l'occasion. Très bien l'anglais.
Excellent
10,0
Points positifs: This hotel was amazing... fabulous location in the old quarter of Hanoi... Staff are very helpful and so welcoming!
Bien
7,1
Points positifs: Courteous staff
Excellent
9,2
Points positifs: Staff were very helpful and professional
Excellent
10,0
Points positifs: Staff were super friendly and helpful. Location perfect for the old quarter.
Excellent
10,0
Points positifs: I liked the location and the friendliness of the staff
Excellent
9,2
Points positifs: L’emplacement Idéal et la gentillesse du personnel
Excellent
10,0
Points positifs: The staff and location were the best!
Excellent
8,8
Points positifs: The restaurant was excellent. Wonderful Vietnamese food with excellent presentation, service and value for the money
Excellent
10,0
Points positifs: We loved The Hanoi Pearl it’s location was perfect 2 min walk to the Lake and as we arrived on Friday night the road around the lake was closed making it perfect for walking . The staff are so helpful especially Ms Betty Pham whose smiling face welcomed us each day .. the beds were so comfortable and breakfast delicious we highly recommend this Hoyel .
Excellent
10,0
Points positifs: The room was clean the staff where very friendly and helpful the food was great
Excellent
10,0
Points positifs: The hotel was walking distance to the main areas, including the night market on the weekends (which includes Beer Street). It is also across the street from a GREAT bar with happy hour from 4-8pm called "Polite & Co". The staff's hospitality was excellent - they were on time to pick us up from the airport and explained every single thing to us on arrival and offered help throughout our stay in Hanoi.
Excellent
10,0
Points positifs: Le petit déjeuner était excellent, copieux, varié.
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Détails
Avis
Note générale : 9,0 Excellent
Basé sur 2 116 avis
Site
9,6
Service
9,5
Internet
9,5
Petit déjeuner
8,7
Repas
8,3
Chambre
7,8
Bien-être
4,4
Service
9,7
Site
9,7
Petit déjeuner
8,3
Chambre
7,5
Ambiance
7,3
Service
9,6
Site
9,5
Petit déjeuner
8,9
Chambre
7,5
Site
9,7
Service
9,4
Petit déjeuner
8,8
Chambre
7,2
10,0 Excellent
Points positifs: Centre de zone touristique. Le personnel est fantastique. On y retournera à l'occasion. Très bien l'anglais.
Points négatifs: Il n'y a rien.
10,0 Excellent
Points positifs: This hotel was amazing... fabulous location in the old quarter of Hanoi... Staff are very helpful and so welcoming!
Points négatifs:
7,1 Bien
Points positifs: Courteous staff
Points négatifs: Little variety
9,2 Excellent
Points positifs: Staff were very helpful and professional
Points négatifs:
10,0 Excellent
Points positifs: Staff were super friendly and helpful. Location perfect for the old quarter.
Points négatifs: Breakfast was a strange combination but adequate.
10,0 Excellent
Points positifs: I liked the location and the friendliness of the staff
Points négatifs: Restaurant just ok
9,2 Excellent
Points positifs: L’emplacement Idéal et la gentillesse du personnel
Points négatifs: La carte de la ville fournie pas assez détaillée
10,0 Excellent
Points positifs: The staff and location were the best!
Points négatifs:
8,8 Excellent
Points positifs: The restaurant was excellent. Wonderful Vietnamese food with excellent presentation, service and value for the money
Points négatifs:
10,0 Excellent
Points positifs: We loved The Hanoi Pearl it’s location was perfect 2 min walk to the Lake and as we arrived on Friday night the road around the lake was closed making it perfect for walking . The staff are so helpful especially Ms Betty Pham whose smiling face welcomed us each day .. the beds were so comfortable and breakfast delicious we highly recommend this Hoyel .
Points négatifs:
10,0 Excellent
Points positifs: The room was clean the staff where very friendly and helpful the food was great
Points négatifs: Nothing at all
10,0 Excellent
Points positifs: The hotel was walking distance to the main areas, including the night market on the weekends (which includes Beer Street). It is also across the street from a GREAT bar with happy hour from 4-8pm called "Polite & Co". The staff's hospitality was excellent - they were on time to pick us up from the airport and explained every single thing to us on arrival and offered help throughout our stay in Hanoi.
Points négatifs: The breakfast could have had more options for vegetarians.
10,0 Excellent
Points positifs: Le petit déjeuner était excellent, copieux, varié.
Points négatifs: Les chambres sans fenêtres dans lesquelles nous nous sommes retrouvés lors de notre deuxième passage sont beaucoup moins agréables.Donc notre séjour de très bonne qualité les 6 et 7 juin a été plus médiocre le 12 juin.
Hanoi Pearl Hotel se trouve au centre de Hanoï, à 4 min de marche de Rue Hang Gai et 5 min à pied de Cathédrale Saint-Joseph de Hanoï. Les équipements et services proposés incluent un poste informatique, un service d'arrivée express et des journaux gratuits dans le hall.
En choisissant Apricot Hotel, vous profiterez d'un séjour en plein centre de Hanoï, (Hoan Kiem), à 4 min à pied de Cathédrale Saint-Joseph de Hanoï et à 8 minutes de marche Théâtre national des marionnettes sur l'eau du Vietnam. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, une réception ouverte 24 heures sur 24 et un ascenseur. Cet hôtel dispose de 3 salles de réunions pouvant accueillir toutes sortes d'événements. Un parking aux horaires limités est disponible dans l'enceinte de l'établissement.
Note générale : 8,9 Excellent
Basé sur 1 955 avis
Tous les avis
- Tous les avis
- Couples
- Familles
- Affaires
Correct
5,1
Points positifs: Super situation
Excellent
8,3
Points positifs: The location!
Excellent
10,0
Points positifs: Excellent staff. Very clean . Great value for five star hotel .
Excellent
8,8
Points positifs: The breakfast was great,a lot of kind of food.We swam at roof pool.We could stay at lobby for waiting time.
Excellent
9,6
Points positifs: the situation, the views from the rooftop, the food, the staff
Excellent
10,0
Points positifs: Couldn’t fault hotel and accommodation! After the delightful chaos of Hanoi, entering the calm of the Apricot was bliss. Staff got to know us over the few days stay and it felt very personal. Room was large, elegant, and beautifully comfortable . Bed was fabulously comfy and enjoyed the marbled large bathroom! Location opposite to the lake and old town area could not have been bettered. Breakfast choice - amazing!
Excellent
10,0
Points positifs: The staff were extremely attentive and helpful. Little touches like a glass of cold juice upon arrival, help with the cases, opening the doors for us, complimentary fruit in our room.. made it feel very welcoming. The hotel is immaculate and feels very fresh. It is very central to everything but still very peaceful inside. Would definitely recommend this place to anyone coming to Hanoi.
Excellent
9,2
Points positifs: Superbe hôtel , très bel emplacement , personnel adorable Il nous a été offert de garder la chambre jusqu à 18h car il y avait eu du bruit le matin Notre plus bel hôtel en 3 semaines
Excellent
10,0
Points positifs: J'ai beaucoup apprécié les plats vietnamiens qui étaient délicieux. Je n'en ai pas trouvé dans les autres hôtels 5 étoiles au Vietnam qui ne nous servaient pas du riz gluant au petit-déjeuner par exemple, qui est un plat pourtant très typique du Vietnam.
Excellent
10,0
Points positifs: Really great location in a wonderful city. Area around the lake is pedestrianised at weekends and it was great to see all the family-friendly activity there.
Excellent
9,2
Points positifs: The breakfast is generally good. The hotel staff made a good effort to take care of my special needs.
Excellent
10,0
Points positifs: Tres bel hotel situe en face du fameux lac Hoan Kiem et dans la vieille ville de Hanoi. On peut donc la visiter a pied. Petit-dejeuner delicieux. Personnel aux petits soins. Service et proprete impeccables. Chambre confortable. Pianiste tous les soirs dans le lobby. On est au calme et la construction du Four Seasons juste a cote n'a aucune incidence sur l'hotel. J'y reviendrai certainement.
Bien
7,9
Points positifs: L’emplacement est parfait
Détails
Avis
Note générale : 8,9 Excellent
Basé sur 1 955 avis
Site
9,7
Ambiance
9,1
Internet
9,1
Bar et Boissons
8,3
Service
8,3
Installations
8,1
Chambre
7,5
Piscine
7,2
Petit déjeuner
7,0
Repas
7,0
Confort
5,9
Bien-être
4,4
Qualité/prix
4,3
Site
9,7
Ambiance
8,8
Service
8,0
Installations
7,8
Petit déjeuner
7,5
Chambre
7,0
Piscine
6,4
Confort
5,9
Qualité/prix
4,4
Bien-être
3,7
Site
9,8
Service
8,8
Ambiance
8,8
Installations
8,0
Chambre
7,2
Petit déjeuner
7,0
Ambiance
8,7
5,1 Correct
Points positifs: Super situation
Points négatifs: Le manque d'hygiène. Nous avons trouvé des fourmis dans le lit. Aussi le bar sur le toit est abusif
8,3 Excellent
Points positifs: The location!
Points négatifs: The breakfast was not bad but it wasnt good enough for price also. And the room is not so spacious..
10,0 Excellent
Points positifs: Excellent staff. Very clean . Great value for five star hotel .
Points négatifs:
8,8 Excellent
Points positifs: The breakfast was great,a lot of kind of food.We swam at roof pool.We could stay at lobby for waiting time.
Points négatifs:
9,6 Excellent
Points positifs: the situation, the views from the rooftop, the food, the staff
Points négatifs: some rooms are in the interior and don't have any views
10,0 Excellent
Points positifs: Couldn’t fault hotel and accommodation! After the delightful chaos of Hanoi, entering the calm of the Apricot was bliss. Staff got to know us over the few days stay and it felt very personal. Room was large, elegant, and beautifully comfortable . Bed was fabulously comfy and enjoyed the marbled large bathroom! Location opposite to the lake and old town area could not have been bettered. Breakfast choice - amazing!
Points négatifs: We are presuming the swimming pool area /roof top bar is next on the agenda for refurbishment as it poor in comparison to the stunnign We only visited once for a swim as although it was clean, tidy and had good views, for us to spend time or sit around the pool area wasnt conducive with a five star experience. The roof top terrace bar was poor and wouldn’t have encouraged us to hang around, sadly!
10,0 Excellent
Points positifs: The staff were extremely attentive and helpful. Little touches like a glass of cold juice upon arrival, help with the cases, opening the doors for us, complimentary fruit in our room.. made it feel very welcoming. The hotel is immaculate and feels very fresh. It is very central to everything but still very peaceful inside. Would definitely recommend this place to anyone coming to Hanoi.
Points négatifs: Nothing
9,2 Excellent
Points positifs: Superbe hôtel , très bel emplacement , personnel adorable Il nous a été offert de garder la chambre jusqu à 18h car il y avait eu du bruit le matin Notre plus bel hôtel en 3 semaines
Points négatifs:
10,0 Excellent
Points positifs: J'ai beaucoup apprécié les plats vietnamiens qui étaient délicieux. Je n'en ai pas trouvé dans les autres hôtels 5 étoiles au Vietnam qui ne nous servaient pas du riz gluant au petit-déjeuner par exemple, qui est un plat pourtant très typique du Vietnam.
Points négatifs: J'ai tout aimé dans cet hôtel.
10,0 Excellent
Points positifs: Really great location in a wonderful city. Area around the lake is pedestrianised at weekends and it was great to see all the family-friendly activity there.
Points négatifs: There was some building work going on next door so there was construction noise in the mornings.
9,2 Excellent
Points positifs: The breakfast is generally good. The hotel staff made a good effort to take care of my special needs.
Points négatifs: Vegetables and special international dishes were quite acceptable.
10,0 Excellent
Points positifs: Tres bel hotel situe en face du fameux lac Hoan Kiem et dans la vieille ville de Hanoi. On peut donc la visiter a pied. Petit-dejeuner delicieux. Personnel aux petits soins. Service et proprete impeccables. Chambre confortable. Pianiste tous les soirs dans le lobby. On est au calme et la construction du Four Seasons juste a cote n'a aucune incidence sur l'hotel. J'y reviendrai certainement.
Points négatifs:
7,9 Bien
Points positifs: L’emplacement est parfait
Points négatifs: La piscine est médiocre, mobilier, vue sur hotel en construction, transats sous des infrastructures vitrées...
En choisissant Apricot Hotel, vous profiterez d'un séjour en plein centre de Hanoï, (Hoan Kiem), à 4 min à pied de Cathédrale Saint-Joseph de Hanoï et à 8 minutes de marche Théâtre national des marionnettes sur l'eau du Vietnam. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, une réception ouverte 24 heures sur 24 et un ascenseur. Cet hôtel dispose de 3 salles de réunions pouvant accueillir toutes sortes d'événements. Un parking aux horaires limités est disponible dans l'enceinte de l'établissement.
Profitant d'un emplacement de choix à Hanoï (Hoan Kiem), Hanoi Peridot Hotel est à moins de 10 minutes à pied de Porte de la vieille ville d'Hanoï et Théâtre national des marionnettes sur l'eau du Vietnam. Les équipements et services proposés incluent un centre d'affaires ouvert 24 heures sur 24, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 heures sur 24. Une navette vers et depuis l'aéroport est disponible en échange d'un supplément (disponible 24 h/24).
Note générale : 8,9 Excellent
Basé sur 1 500 avis
Tous les avis
- Tous les avis
- Couples
- Familles
- En solo
Excellent
10,0
Points positifs: This was our second stay at this hotel and for a good reason. Julia and the rest of the team are really great and helpful. The hotel’s location is also superb. Thank again!
Bien
7,9
Points positifs: Authentic food available all around
Bien
7,5
Points positifs: L’acceuil du personnel de l’hotel : souriant, aimable, chaleureux .
Excellent
9,6
Points positifs: The staff here were very friendly and helpful in suggesting and organising activities, and keeping me updated on things like transport. They even packed a breakfast to-go for my early morning flight. I also found the location just right for me, walking distance to bars and restaurants without being right outside the super busy streets.
Excellent
9,6
Points positifs: Location is great! Staff is friendly and very helpful! One of the members even walked with me to the nearest pharmacy and translated to the pharmacist.
Excellent
8,3
Points positifs: Location. Staff
Excellent
9,2
Points positifs: Hanoi Peridot service has been wonderful from the moment the booking was confirmed. Email response was fast and informative. Room, albeit small, was very clean and cosy, with room service is done early every morning. Breakfast is delicious. The staff has been wonderful, thoughtful and considerate, making us feel at home. Location was great, most attractions are in walking distance from the hotel.
Excellent
9,6
Points positifs: The location was perfect, very comfy bed, good breakfast selection. Staff were very delightful and friendly especially julia, she sent me messages soon after i booked a room for one night and offered me the airport transfer.
Excellent
8,8
Points positifs: Staff service was excellent. Location was amazing.
Correct
5,8
Excellent
10,0
Points positifs: Nice place staff are very good excellent service
Excellent
9,6
Points positifs: The staff is very honest, helpful and cordial.
Détails
Avis
Note générale : 8,9 Excellent
Basé sur 1 500 avis
Service
9,6
Site
9,5
Petit déjeuner
9,2
Ambiance
8,7
Qualité/prix
8,5
Internet
7,6
Chambre
6,8
Confort
4,9
Service
9,8
Site
9,6
Petit déjeuner
9,3
Repas
8,1
Propreté
7,2
Chambre
5,8
Confort
4,6
Service
9,5
Site
9,4
Petit déjeuner
9,4
Chambre
5,4
Confort
4,6
Service
9,7
Petit déjeuner
9,3
Ambiance
8,1
Chambre
6,1
Confort
5,0
10,0 Excellent
Points positifs: This was our second stay at this hotel and for a good reason. Julia and the rest of the team are really great and helpful. The hotel’s location is also superb. Thank again!
Points négatifs:
7,9 Bien
Points positifs: Authentic food available all around
Points négatifs: Super crowded ( I guess we should expected this from old town )
7,5 Bien
Points positifs: L’acceuil du personnel de l’hotel : souriant, aimable, chaleureux .
Points négatifs: Renouveler les serviettes ayant trop servies.
9,6 Excellent
Points positifs: The staff here were very friendly and helpful in suggesting and organising activities, and keeping me updated on things like transport. They even packed a breakfast to-go for my early morning flight. I also found the location just right for me, walking distance to bars and restaurants without being right outside the super busy streets.
Points négatifs:
9,6 Excellent
Points positifs: Location is great! Staff is friendly and very helpful! One of the members even walked with me to the nearest pharmacy and translated to the pharmacist.
Points négatifs:
8,3 Excellent
Points positifs: Location. Staff
Points négatifs: Room small
9,2 Excellent
Points positifs: Hanoi Peridot service has been wonderful from the moment the booking was confirmed. Email response was fast and informative. Room, albeit small, was very clean and cosy, with room service is done early every morning. Breakfast is delicious. The staff has been wonderful, thoughtful and considerate, making us feel at home. Location was great, most attractions are in walking distance from the hotel.
Points négatifs: Toiletries could be in bottled form
9,6 Excellent
Points positifs: The location was perfect, very comfy bed, good breakfast selection. Staff were very delightful and friendly especially julia, she sent me messages soon after i booked a room for one night and offered me the airport transfer.
Points négatifs: I wish they have a separete shower room for the bath
8,8 Excellent
Points positifs: Staff service was excellent. Location was amazing.
Points négatifs: There were no facilities in the hotel eg gym, pool. Interior design is a little dated and bed was too soft and had some stains on the sheet and walls.
5,8 Correct
Points positifs:
Points négatifs: Petit dejeuner
10,0 Excellent
Points positifs: Nice place staff are very good excellent service
Points négatifs: Room was small
9,6 Excellent
Points positifs: The staff is very honest, helpful and cordial.
Points négatifs: None.
Profitant d'un emplacement de choix à Hanoï (Hoan Kiem), Hanoi Peridot Hotel est à moins de 10 minutes à pied de Porte de la vieille ville d'Hanoï et Théâtre national des marionnettes sur l'eau du Vietnam. Les équipements et services proposés incluent un centre d'affaires ouvert 24 heures sur 24, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 heures sur 24. Une navette vers et depuis l'aéroport est disponible en échange d'un supplément (disponible 24 h/24).
Tirant Hotel se situe au cœur de Hanoï, à moins de 5 minutes de marche de Théâtre national des marionnettes sur l'eau du Vietnam et de Lac Hoan Kiem. Les équipements et services proposés incluent un service de départ express, des journaux gratuits dans le hall et un service de nettoyage à sec / blanchisserie. Les espaces événements de cet hôtel comprennent un centre de conférence et une salle de réunion. En échange d'un supplément, l'établissement vous propose une navette vers et depuis l'aéroport (disponible 24 h/24) et une navette au départ de la gare.
Note générale : 8,7 Excellent
Basé sur 1 446 avis
Tous les avis
- Tous les avis
- Couples
- Familles
- En solo
- Affaires
Excellent
10,0
Points positifs: The staff were all so friendly and went out of there way to good morning. Super helpful, would recommend Don and his team!
Excellent
8,3
Points positifs: Premium experience for a decent price. Helpful staff.
Excellent
8,8
Points positifs: I like most the staff they are very helpful and very friendly especially the dining staff we really enjoyed our our stay
Bien
6,7
Points positifs: Front desk n stuffs were really prompt n well organized. I really liked their attitude.
Excellent
10,0
Points positifs: La disponibilité du personnel et la qualité des prestations
Excellent
10,0
Points positifs: The Location is great. Just few steps to Hoan Kiem Lake
Excellent
9,6
Points positifs: Le petit déjeuner trés varié et copieux La piscine au 11ème étage est trés agréable , assez grande pour un hôtel de ville Le Rooftop au 13ème avec une vue à 360° sur la ville La grandeur de la chambre et de sa terrasse Un membre du personnel parle français ce qui est appréciable Une situation géographique excellente, dans le vieux quartier et tout proche du lac
Excellent
8,8
Points positifs: Location is excellent. Staff are super friendly. Really comfy, chilled out environment. Roof top bar was the best
Correct
5,4
Points positifs: Le personnel, très sympathique, serviable et attentif. Le bar en rooftop avec la vue.
Bien
7,5
Points positifs: location is great. right in the french old quarter. lots of good food around there. rooms are ok but really only ok. the service is good and the best part is the super friendly staff. they really try to make your stay nice.
Excellent
9,2
Points positifs: Séjour agréable au sein de l'hôtel. La chambre Deluxe Double a toutes les commandités et est bien équipée. Le lit double est confortable. Le personnel se rend disponible et à l'écoute. Le petit-déjeuner est un buffet varié et propose des plats locaux et occidentaux. L'hôtel est idéalement situé au coeur du quartier historique.
Correct
5,8
Points positifs: Super friendly staff, got a free upgrade what we didn’t expect
Détails
Avis
Note générale : 8,7 Excellent
Basé sur 1 446 avis
Site
9,7
Service
9,3
Petit déjeuner
8,9
Bar et Boissons
8,7
Internet
8,0
Chambre
7,2
Qualité/prix
6,3
Propreté
5,7
Piscine
4,5
Site
9,6
Service
9,3
Petit déjeuner
8,9
Confort
6,9
Qualité/prix
6,6
Chambre
6,4
Installations
5,9
Propreté
5,3
Ambiance
4,3
Piscine
3,9
Site
9,8
Service
9,3
Petit déjeuner
8,9
Repas
8,4
Chambre
6,3
Installations
6,0
Site
9,8
Service
9,3
Site
9,6
Service
9,1
10,0 Excellent
Points positifs: The staff were all so friendly and went out of there way to good morning. Super helpful, would recommend Don and his team!
Points négatifs:
8,3 Excellent
Points positifs: Premium experience for a decent price. Helpful staff.
Points négatifs: Room was great but bathroom cleanliness could be definitely better. Breakfast- really average.
8,8 Excellent
Points positifs: I like most the staff they are very helpful and very friendly especially the dining staff we really enjoyed our our stay
Points négatifs: The room are very nice but we have stayed in a nicer 4 star rooms
6,7 Bien
Points positifs: Front desk n stuffs were really prompt n well organized. I really liked their attitude.
Points négatifs: Too much crowded ambience outside the property. Hotels in almost half price also provide almost same kind of facilities.
10,0 Excellent
Points positifs: La disponibilité du personnel et la qualité des prestations
Points négatifs: Rien
10,0 Excellent
Points positifs: The Location is great. Just few steps to Hoan Kiem Lake
Points négatifs:
9,6 Excellent
Points positifs: Le petit déjeuner trés varié et copieux La piscine au 11ème étage est trés agréable , assez grande pour un hôtel de ville Le Rooftop au 13ème avec une vue à 360° sur la ville La grandeur de la chambre et de sa terrasse Un membre du personnel parle français ce qui est appréciable Une situation géographique excellente, dans le vieux quartier et tout proche du lac
Points négatifs: La propreté de la piscine un peu juste
8,8 Excellent
Points positifs: Location is excellent. Staff are super friendly. Really comfy, chilled out environment. Roof top bar was the best
Points négatifs: Pool area needed a good clean all around, it just looked tired and dirty. Air conditioning in the room was broke and wouldn't go below 20 degrees
5,4 Correct
Points positifs: Le personnel, très sympathique, serviable et attentif. Le bar en rooftop avec la vue.
Points négatifs: Une annonce moyennement honnête : les très petites chambres Deluxe et leur "pseudo-fenêtre" : il s'agit en fait d'une mini-fenêtre qui s'ouvre sur... un mur. L'état général des chambres : l'hôtel a surement été au top il y a quelques années mais n'a probablement pas été correctement entretenu : prises électriques qui pendouillent, joints noircis, trous dans les murs, beaucoup de fixations qui ne tiennent plus. La piscine, très mal entretenue avec des moisissures et la déco murale qui se pète un peu la gueule. Bref, pour le prix on s'attendait à beaucoup mieux, surtout quand on voit le niveau des autres hôtels du quartier. Beaucoup trop cher pour ce que c'est, une grosse rénovation serait nécessaire. Du même groupe on vous recommande bien plus le Allure Hotel, qui même s'il n'a pas de piscine, est bien plus qualitatif.
7,5 Bien
Points positifs: location is great. right in the french old quarter. lots of good food around there. rooms are ok but really only ok. the service is good and the best part is the super friendly staff. they really try to make your stay nice.
Points négatifs: some rooms , all basic rooms have no window.. thats pretty much a no go cause without the connection to daylight you feel imprisoned. the pool is by far too small and in general this hotel needs some repair. but its hanoi and not tokyo.
9,2 Excellent
Points positifs: Séjour agréable au sein de l'hôtel. La chambre Deluxe Double a toutes les commandités et est bien équipée. Le lit double est confortable. Le personnel se rend disponible et à l'écoute. Le petit-déjeuner est un buffet varié et propose des plats locaux et occidentaux. L'hôtel est idéalement situé au coeur du quartier historique.
Points négatifs:
5,8 Correct
Points positifs: Super friendly staff, got a free upgrade what we didn’t expect
Points négatifs: Pool area wasn’t the best , dirty pool and windows looking out over the city where dirty. Not enough sun beds. Ridiculous prices on the sky bar (70000 vnd for a water) . Wanted a full nights stay to keep the room after 5 o clock on check out
Tirant Hotel se situe au cœur de Hanoï, à moins de 5 minutes de marche de Théâtre national des marionnettes sur l'eau du Vietnam et de Lac Hoan Kiem. Les équipements et services proposés incluent un service de départ express, des journaux gratuits dans le hall et un service de nettoyage à sec / blanchisserie. Les espaces événements de cet hôtel comprennent un centre de conférence et une salle de réunion. En échange d'un supplément, l'établissement vous propose une navette vers et depuis l'aéroport (disponible 24 h/24) et une navette au départ de la gare.
Se trouvant au cœur de Hanoï, Movenpick Hotel Hanoi est à moins de 15 minutes de marche de Cathédrale Saint-Joseph de Hanoï et de Lac Hoan Kiem. Les équipements et services proposés incluent un centre d'affaires, un service de location de limousines/berlines et un service d'arrivée express. Cet hôtel dispose de 4 salles de réunions pouvant accueillir toutes sortes d'événements. En échange d'un supplément, vous pouvez profiter des services d'une navette au départ de la gare. De plus un parking gratuit se trouve dans l'enceinte de l'établissement.
Note générale : 8,6 Excellent
Basé sur 4 187 avis
Tous les avis
- Tous les avis
- Affaires
- Couples
- Familles
- En solo
Excellent
10,0
Points positifs: Super Le service était sympathique, très bien situé
Excellent
10,0
Points positifs: Très bon personnel, chambres propres, très bien
Excellent
10,0
Points positifs: Très luxueux
Excellent
8,3
Points positifs: facilities
Excellent
8,8
Points positifs: la qualité du lit.
Excellent
9,2
Points positifs: The staff makes the difference. They are polite and attentive to the guest request
Correct
5,4
Points positifs: Cet établissement a été mieux tenu qu’il ne l’est maintenant
Bien
7,9
Points positifs: Nice hotel in good location
Excellent
9,6
Points positifs: Greaf Location . Nice breakfast. Nice chocolate treat at 5pm for an hour everyday . FREE
Excellent
10,0
Points positifs: Everything, the speed of check in / check out, the top class well trained and experienced staff, etc, that's what makes Movempic one of my top choice in Hanoi
Excellent
10,0
Points positifs: Everything else, that's why I keep on coming back to Movempic
Excellent
9,2
Points positifs: The staff makes a difference. Well trained and polite. Check in was easy and quick
Excellent
8,3
Points positifs: The staff was super friendly and nice
Excellent
10,0
Points positifs: Good location and excellent services
Excellent
8,8
Détails
Avis
Note générale : 8,6 Excellent
Basé sur 4 187 avis
Site
9,2
Service
8,9
Petit déjeuner
8,6
Repas
8,1
Chambre
8,0
Confort
6,1
Internet
5,1
Site
9,1
Service
9,0
Petit déjeuner
8,5
Ambiance
7,7
Qualité/prix
7,5
Chambre
7,5
Confort
5,7
Site
9,4
Petit déjeuner
8,9
Service
8,9
Chambre
7,9
Site
9,2
Service
8,9
Propreté
8,8
Petit déjeuner
8,8
Repas
8,3
Chambre
7,9
Qualité/prix
6,9
Site
9,3
Petit déjeuner
8,9
Service
8,6
Chambre
7,5
10,0 Excellent
Points positifs: Super Le service était sympathique, très bien situé
Points négatifs: Il n'y a pas de bar à
10,0 Excellent
Points positifs: Très bon personnel, chambres propres, très bien
Points négatifs:
10,0 Excellent
Points positifs: Très luxueux
Points négatifs: La chambre semblait un peu humide et renfermée.
8,3 Excellent
Points positifs: facilities
Points négatifs: Staff
8,8 Excellent
Points positifs: la qualité du lit.
Points négatifs: les croissants ne sont pas vraiment des croissants. le goût n'est pas bon.
9,2 Excellent
Points positifs: The staff makes the difference. They are polite and attentive to the guest request
Points négatifs: Nil
5,4 Correct
Points positifs: Cet établissement a été mieux tenu qu’il ne l’est maintenant
Points négatifs: Wifi très faible signal Restaurant très inégal; entrées très bonnes, plat principal pas très bon
7,9 Bien
Points positifs: Nice hotel in good location
Points négatifs:
9,6 Excellent
Points positifs: Greaf Location . Nice breakfast. Nice chocolate treat at 5pm for an hour everyday . FREE
Points négatifs: We were given a room facing the front main road. It is very noisy because the motorist in Hanoi just loved to horn for almost every thing. Couldn't sleep on the first night. I realised that the windows of this room were a single 5mm glass panel. The next day upon my complaint to the front desk, we were upgraded to a deluxe room facing the back . This room was very much quieter and we had sound, good quality sleep for the rest of the stay. I would request the management to upgrade their rooms facing the front ti a double glazed sound proof windows and thicker curtains. Other than that, it is a lovely place to stay
10,0 Excellent
Points positifs: Everything, the speed of check in / check out, the top class well trained and experienced staff, etc, that's what makes Movempic one of my top choice in Hanoi
Points négatifs:
10,0 Excellent
Points positifs: Everything else, that's why I keep on coming back to Movempic
Points négatifs: The neighbour (unrelated to my stay) had a loud voice on the phone, the sound proofing of the suite door between his room and mine wasn't good enough. The hotel should make sure that if 'half suite' rooms are given to guests, the sound proofing of the separating door are the same as that of a solid wall.
9,2 Excellent
Points positifs: The staff makes a difference. Well trained and polite. Check in was easy and quick
Points négatifs: Can feel that it’s an old building. Perhaps some light renovation and cleaning is required in the toilet
8,3 Excellent
Points positifs: The staff was super friendly and nice
Points négatifs: Notjing
10,0 Excellent
Points positifs: Good location and excellent services
Points négatifs: nothing
8,8 Excellent
Points positifs:
Points négatifs: Breakfast service is poor.
Se trouvant au cœur de Hanoï, Movenpick Hotel Hanoi est à moins de 15 minutes de marche de Cathédrale Saint-Joseph de Hanoï et de Lac Hoan Kiem. Les équipements et services proposés incluent un centre d'affaires, un service de location de limousines/berlines et un service d'arrivée express. Cet hôtel dispose de 4 salles de réunions pouvant accueillir toutes sortes d'événements. En échange d'un supplément, vous pouvez profiter des services d'une navette au départ de la gare. De plus un parking gratuit se trouve dans l'enceinte de l'établissement.
Hilton Hanoi Opera se trouve au centre de Hanoï, à 1 min de marche de Opéra de Hanoï et 13 min à pied de Temple Ngoc Son. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires ouvert 24 heures sur 24 et un service de location de limousines/berlines. Cet hôtel dispose de 7 salles de réunions pouvant accueillir toutes sortes d'événements. En échange d'un supplément, vous pouvez utiliser les services d'une navette au départ de la gare.
Note générale : 8,6 Excellent
Basé sur 3 007 avis
Tous les avis
- Tous les avis
- Familles
- Affaires
- Couples
- En solo
Excellent
10,0
Points positifs: Notre chambre était très bien et le petit déjeuner fantastique.
Excellent
9,6
Points positifs: Superbe hôtel ! Accueil, équipements, confort et service irréprochables. Salle de sport, jacuzzi et piscine magnifiques et bien équipés.
Excellent
9,6
Points positifs: Front desk very helpful, organised 2 rooms with ealry check in. Excelent staff!
Correct
4,6
Points positifs: The beds are really comfortable
Excellent
9,2
Points positifs: Well warm welcome
Bien
7,1
Points positifs: The staff where helpful
Médiocre
3,3
Points positifs: Nothing at all. Worst stay by far.
Bien
6,7
Points positifs: Great staff, very helpful. Great position ¹
Excellent
10,0
Points positifs: Friendly staff, comfortable rooms
Excellent
10,0
Points positifs: Second séjour aussi exceptionnel que le premier. Personnel très attentionné et service irréprochable.
Excellent
9,2
Points positifs: Superb location
Correct
4,6
Points positifs: Location
Excellent
10,0
Points positifs: The breakfast was great, I liked the juices that could be produced
Détails
Avis
Note générale : 8,6 Excellent
Basé sur 3 007 avis
Site
9,5
Petit déjeuner
8,8
Confort
8,4
Service
8,4
Chambre
7,3
Internet
6,7
Qualité/prix
6,2
Bar et Boissons
5,8
Installations
5,4
Ambiance
4,6
Site
9,4
Petit déjeuner
8,8
Confort
8,6
Service
8,5
Chambre
7,1
Propreté
6,8
Qualité/prix
6,6
Installations
4,8
Ambiance
3,6
Site
9,3
Petit déjeuner
8,8
Service
8,4
Chambre
6,5
Qualité/prix
5,9
Installations
5,1
Ambiance
4,2
Site
9,5
Petit déjeuner
8,9
Confort
8,5
Service
7,9
Chambre
6,7
Ambiance
4,1
Site
9,5
Service
8,7
Petit déjeuner
8,7
Confort
8,6
Chambre
6,9
Installations
5,3
Ambiance
4,2
10,0 Excellent
Points positifs: Notre chambre était très bien et le petit déjeuner fantastique.
Points négatifs:
9,6 Excellent
Points positifs: Superbe hôtel ! Accueil, équipements, confort et service irréprochables. Salle de sport, jacuzzi et piscine magnifiques et bien équipés.
Points négatifs:
9,6 Excellent
Points positifs: Front desk very helpful, organised 2 rooms with ealry check in. Excelent staff!
Points négatifs:
4,6 Correct
Points positifs: The beds are really comfortable
Points négatifs: Didn’t meet my expectations the lobby is 5 star but the room was not felt very outdated the swimming pool is a lot smaller than the pictures make it look . Also why is there need for deposit and service charge why can’t you just pay the price that I booked and the mini bar and food is to expensive . Won’t be returning as you can get so much more for your money
9,2 Excellent
Points positifs: Well warm welcome
Points négatifs: Cocktails prices
7,1 Bien
Points positifs: The staff where helpful
Points négatifs: Outdoor pool are a very pot , also areas outside the bar area need upgrade Rooms are tired
3,3 Médiocre
Points positifs: Nothing at all. Worst stay by far.
Points négatifs: To be honest i did not liked anything about the hotel, except the location. It was my worst stays till yet. Me n my partner are business travellers and have stayed in almost all good brands for 5stars and 7stars in many countries. Truly this Hilton Hanoi is by far the worst. Firstly, when we reached no bell boy came to receive, so we had to carry our luggage ourselves. Staff at reception was very blunt. Vietnam hotels and people are known for their wonderful hospitality. Hilton did not offer any. Our stay was much better last time when we stayed in boutique 4 star hotels in Hanoi. They offered such a warm welcome and full attention and i was truly amazed by the hospitality. During checkout when we mentioned all this as a feedback, still no bellboy came to get the luggage and escort us to the car. Secondly, rooms were old and even the dustbins were in poor condition. Carpets damp. Thirdly, last room dining can be ordered till 10pm which is not expected in such brands. 5 star hotels maintain some standards which Hilton Hanoi did not. Worst services n much worse the hospitality.
6,7 Bien
Points positifs: Great staff, very helpful. Great position ¹
Points négatifs: The room need to be renewed, even the running belt in the gym need to be replaced
10,0 Excellent
Points positifs: Friendly staff, comfortable rooms
Points négatifs:
10,0 Excellent
Points positifs: Second séjour aussi exceptionnel que le premier. Personnel très attentionné et service irréprochable.
Points négatifs:
9,2 Excellent
Points positifs: Superb location
Points négatifs: The air-conditioning sounds a bit creepy to me
4,6 Correct
Points positifs: Location
Points négatifs: Too old
10,0 Excellent
Points positifs: The breakfast was great, I liked the juices that could be produced
Points négatifs:
Hilton Hanoi Opera se trouve au centre de Hanoï, à 1 min de marche de Opéra de Hanoï et 13 min à pied de Temple Ngoc Son. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires ouvert 24 heures sur 24 et un service de location de limousines/berlines. Cet hôtel dispose de 7 salles de réunions pouvant accueillir toutes sortes d'événements. En échange d'un supplément, vous pouvez utiliser les services d'une navette au départ de la gare.
En choisissant The Palmy Hotel & Spa, vous aurez la chance de séjourner en plein centre de Hanoï, à quelques pas de Lac Hoan Kiem et à 5 minutes à pied de Théâtre national des marionnettes sur l'eau du Vietnam. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un poste informatique et un service d'arrivée express. En échange d'un supplément, l'établissement vous propose une navette vers et depuis l'aéroport (disponible 24 h/24) et une navette au départ de la gare.
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Note générale : 8,6 Excellent
Basé sur 1 357 avis
Tous les avis
- Tous les avis
- Couples
- Familles
- En solo
- Affaires
Excellent
10,0
Points positifs: Très bel hôtel C'est un super hôtel le personnel et tout le confort de la chambre
Bien
7,5
Points positifs: The location is perfect. Right at the city center. Really near to restaurants and coffee shops. The breakfast was good. The staffs were okay.
Excellent
8,8
Points positifs: Le petit déjeuner très copieux , l emplacement de l hotel dans une petite rue tranquille tout en prêt de toutes animations et proche du grand lac , très bon hotel .
Excellent
10,0
Points positifs: Proximité du fameux Lac de la Tortue, de la Cathédrale et de bons restaurants. Rue calme comparée aux autres environnantes.
Bien
7,5
Points positifs: Breakfast was excellent
Excellent
8,3
Points positifs: Breakfast and dining area on top floor was lovely. Lots of fresh fruit, eggs to order, toast, bread, salad and Asian cuisine etc. Available for four hours 6-10am. Never crowded. Always got a table. Great location by the lake. Restaurants, cafes, salons/massage parlours nearby. Reception staff were helpful, spoke English. Well furnished rooms. Studio w balcony was a good size.
Excellent
10,0
Points positifs: The hotel was amazing from start to finish, the staff went above and beyond for us every chance they could. Can not express how truly amazing they were with everything we needed. Location was great and close to all the major tourist hot spots. Room was very nice as well as very clean. Could not have asked for any more! Will definitely be staying here every time we visit Hanoi!
Excellent
10,0
Points positifs: Good location, quiet place, close to downtown.
Excellent
10,0
Points positifs: The breakfast is fabulous, with excellent choices of both western and Vietnamese dishes. The service is excellent, the staff polite and attentive to the tiniest details, making the stay most pleasant. The only complaint I have is the weather: Ha Noi is particularly hot and steamy in July-August. The air-conditioning and comfort of the room, and public areas of the restaurant do make us forget this difficult weather condition.
Excellent
9,2
Points positifs: Good location
Excellent
8,8
Points positifs: Excellent location, amazing staff - very attentive and accommodating
Excellent
9,6
Points positifs: Near the lake area.
Excellent
8,3
Points positifs: The property is in a good location. The staff are very friendly and always happy to help. The room was big and had a nice shower and good facilities (safe, kettle etc as well as good shower and washing facilities. It is very boutique!
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Détails
Avis
Note générale : 8,6 Excellent
Basé sur 1 357 avis
Site
9,7
Service
9,2
Petit déjeuner
8,4
Internet
7,1
Chambre
6,3
Site
9,8
Service
9,3
Petit déjeuner
8,2
Chambre
6,1
Confort
5,9
Site
9,8
Service
9,3
Chambre
5,6
Site
9,8
Service
9,1
Chambre
5,5
Chambre
5,3
10,0 Excellent
Points positifs: Très bel hôtel C'est un super hôtel le personnel et tout le confort de la chambre
Points négatifs: Difficile de trouver quoi que ce soit, mais la douche est-il le meilleur
7,5 Bien
Points positifs: The location is perfect. Right at the city center. Really near to restaurants and coffee shops. The breakfast was good. The staffs were okay.
Points négatifs: There was used shower cap in the toilet. And of course I don’t want to use something which was used by a stranger.
8,8 Excellent
Points positifs: Le petit déjeuner très copieux , l emplacement de l hotel dans une petite rue tranquille tout en prêt de toutes animations et proche du grand lac , très bon hotel .
Points négatifs:
10,0 Excellent
Points positifs: Proximité du fameux Lac de la Tortue, de la Cathédrale et de bons restaurants. Rue calme comparée aux autres environnantes.
Points négatifs:
7,5 Bien
Points positifs: Breakfast was excellent
Points négatifs: Bed to hard and terrible pillows
8,3 Excellent
Points positifs: Breakfast and dining area on top floor was lovely. Lots of fresh fruit, eggs to order, toast, bread, salad and Asian cuisine etc. Available for four hours 6-10am. Never crowded. Always got a table. Great location by the lake. Restaurants, cafes, salons/massage parlours nearby. Reception staff were helpful, spoke English. Well furnished rooms. Studio w balcony was a good size.
Points négatifs: Lukewarm coffee/tea - had to ask them to heat in microwave. Dimly lit rooms, had to request an extra lamp which was provided. Thin walls, could hear voices next door but thankfully no one too noisy during my stay. Friday and Saturday nights loud music outside, even though my balcony doors (studio) facing front of hotel were double glazed, but not too bad. On weekends cars can’t pull up directly outside hotel (road cordoned off) so you have to walk to end of the road and around corner to get into your Grab or taxi. No big hassle but something to be aware of.
10,0 Excellent
Points positifs: The hotel was amazing from start to finish, the staff went above and beyond for us every chance they could. Can not express how truly amazing they were with everything we needed. Location was great and close to all the major tourist hot spots. Room was very nice as well as very clean. Could not have asked for any more! Will definitely be staying here every time we visit Hanoi!
Points négatifs:
10,0 Excellent
Points positifs: Good location, quiet place, close to downtown.
Points négatifs:
10,0 Excellent
Points positifs: The breakfast is fabulous, with excellent choices of both western and Vietnamese dishes. The service is excellent, the staff polite and attentive to the tiniest details, making the stay most pleasant. The only complaint I have is the weather: Ha Noi is particularly hot and steamy in July-August. The air-conditioning and comfort of the room, and public areas of the restaurant do make us forget this difficult weather condition.
Points négatifs: Using the elevator can sometime be laborious and slow.
9,2 Excellent
Points positifs: Good location
Points négatifs: Nothing
8,8 Excellent
Points positifs: Excellent location, amazing staff - very attentive and accommodating
Points négatifs:
9,6 Excellent
Points positifs: Near the lake area.
Points négatifs: Nothing
8,3 Excellent
Points positifs: The property is in a good location. The staff are very friendly and always happy to help. The room was big and had a nice shower and good facilities (safe, kettle etc as well as good shower and washing facilities. It is very boutique!
Points négatifs: I read that they had fitness lockers, and I was under the assumption that there was a gym and/or a pool due to the fact that it had spa in the hotel title. This is not the case. Whilst it is my own fault for not enquiring, I just want to make people aware! The closest gym and pool we found was at the army hotel (about a 20 minute walk) and it cost 200 k dong a day each! Additionally if you end up in a room like we did which has a connecting door to another room, it can be very noisy as it’s not a thick or well sound proofed door! I was hoping that going for a more expensive boutique hotel would mean it would be a bit quieter but this was not the case!
En choisissant The Palmy Hotel & Spa, vous aurez la chance de séjourner en plein centre de Hanoï, à quelques pas de Lac Hoan Kiem et à 5 minutes à pied de Théâtre national des marionnettes sur l'eau du Vietnam. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un poste informatique et un service d'arrivée express. En échange d'un supplément, l'établissement vous propose une navette vers et depuis l'aéroport (disponible 24 h/24) et une navette au départ de la gare.
L'Hotel de l'Opera Hanoi est un établissement 5 étoiles situé dans le centre de Hanoï, près de l'opéra. Il se trouve à seulement 3 minutes à pied du lac Hoan Kiem et de la vieille ville. Ses 107 chambres et suites confortables sont de véritables havres de paix et disposent de services de luxe exclusifs et de technologies du XXIe siècle. Restaurants, bar, piscine ouverte toute l'année et accès WIFI gratuit: tout est fait pour offrir un inoubliable séjour lyrique aux voyageurs d'affaires et de loisirs.
Note générale : 8,5 Excellent
Basé sur 2 607 avis
Tous les avis
- Tous les avis
- Couples
- Affaires
- Familles
- En solo
Bien
7,1
Points positifs: Je n’ai passé qu’une seule nuit dans cet établissement
Excellent
10,0
Points positifs: The room was spacious and luxurious. The bed was large and soft. The staff were very attentive and helpful .
Excellent
10,0
Points positifs: Great in all aspects - location , staff and facilities. Breakfast was 5 stars!
Excellent
8,5
Points positifs: Extrêmement bien situé à Hanoï, avec un service de qualité.
Excellent
9,6
Points positifs: L’endroit La tenue Le patio
Excellent
9,6
Points positifs: Établissement sérieux Bon petit déjeuner ( merci à la cuisinière en chef en charge des œufs !) Excellent bar le gourmet Un petit bémol Un manque d’attention ors de Laurevoir
Excellent
8,8
Points positifs: I thought the location was amazing !!! The look of the hotel is beautiful and the service was superb, really friendly, professional and helpful. I also met the Manager a Frenchman called Adrien when I checked in who was really helpful and polite which set the tone for a nice stay. The initial design of the decor was also very good and I liked the design of the lobby bar.
Excellent
9,6
Points positifs: Ms Pham the Front Office Manager is excellent
Excellent
8,8
Points positifs: Perfect position, in the city centre of Hanoi. Close to the Old Quarter, the heath of Hanoi. Room very comfortable and top level staff. Highly recommended
Excellent
9,6
Points positifs: Location perfect for old town
Excellent
9,6
Points positifs: Loved the room and the facilities. Breakfast was nice and the location the hotel is great! The room is very impressive and we loved the facilities in the room. I purchased a sim card (10GB data per day apparently, which I didn't believe) from the concierge for approx 14 EUR. The data on the card lasted my full 3 week stay in Vietnam! Thank you to the super concierge!
Excellent
10,0
Points positifs: Lovely hotel, clean rooms, comfy beds, great buffet breakfast.
Détails
Avis
Note générale : 8,5 Excellent
Basé sur 2 607 avis
Site
9,7
Service
9,2
Petit déjeuner
8,5
Ambiance
7,9
Chambre
7,4
Qualité/prix
6,4
Propreté
5,9
Internet
5,8
Site
9,6
Service
9,5
Petit déjeuner
8,8
Chambre
7,7
Ambiance
7,5
Propreté
6,3
Site
9,7
Service
8,7
Petit déjeuner
7,9
Qualité/prix
6,1
Installations
6,0
Chambre
5,9
Propreté
5,8
Confort
4,9
Site
9,5
Bar et Boissons
9,3
Service
9,2
Petit déjeuner
8,8
Chambre
7,6
Confort
7,3
Qualité/prix
6,5
Propreté
5,8
Site
9,7
Service
9,1
Confort
7,5
Chambre
7,1
Propreté
5,8
7,1 Bien
Points positifs: Je n’ai passé qu’une seule nuit dans cet établissement
Points négatifs: L’hôtel est vieillissant, pour ne pas dire vieux! Pas du tout mon style, mais c’est une affaire de goût !
10,0 Excellent
Points positifs: The room was spacious and luxurious. The bed was large and soft. The staff were very attentive and helpful .
Points négatifs:
10,0 Excellent
Points positifs: Great in all aspects - location , staff and facilities. Breakfast was 5 stars!
Points négatifs: Nothing!
8,5 Excellent
Points positifs: Extrêmement bien situé à Hanoï, avec un service de qualité.
Points négatifs:
9,6 Excellent
Points positifs: L’endroit La tenue Le patio
Points négatifs: L’accueil ou plutôt la fin du séjour (Nous avons connu un petit désagrément très évitable: nous n’avions pas compris le système de nettoyage et ravitaillement de la chambre aussi le jour 3 nous avons manqué d’eau et avons expliqué notre mauvaise compréhension et souhaitions de l’eau en bouteille dans le cadre du renouvellement compris dans le tarif) Les bouteilles sont bien arrivées mais lors de l’addition on m’a rattrapé à la porte en me disant que j’avais consommé au mini bar, moyen)
9,6 Excellent
Points positifs: Établissement sérieux Bon petit déjeuner ( merci à la cuisinière en chef en charge des œufs !) Excellent bar le gourmet Un petit bémol Un manque d’attention ors de Laurevoir
Points négatifs:
8,8 Excellent
Points positifs: I thought the location was amazing !!! The look of the hotel is beautiful and the service was superb, really friendly, professional and helpful. I also met the Manager a Frenchman called Adrien when I checked in who was really helpful and polite which set the tone for a nice stay. The initial design of the decor was also very good and I liked the design of the lobby bar.
Points négatifs: It was rather hot, there seemed to be some problem with the AC units so they were using lots of electric fans which is not what you expect from an Accor M Gallery (I am a platinum member). I also felt that the property could do with some investment in the facilities as it is looking a little tired around the edges.
9,6 Excellent
Points positifs: Ms Pham the Front Office Manager is excellent
Points négatifs:
8,8 Excellent
Points positifs: Perfect position, in the city centre of Hanoi. Close to the Old Quarter, the heath of Hanoi. Room very comfortable and top level staff. Highly recommended
Points négatifs:
9,6 Excellent
Points positifs: Location perfect for old town
Points négatifs:
9,6 Excellent
Points positifs: Loved the room and the facilities. Breakfast was nice and the location the hotel is great! The room is very impressive and we loved the facilities in the room. I purchased a sim card (10GB data per day apparently, which I didn't believe) from the concierge for approx 14 EUR. The data on the card lasted my full 3 week stay in Vietnam! Thank you to the super concierge!
Points négatifs: The bed was really soft and I developed back-ache. We asked for a late check-out, but unfortunately the hotel could not accommodate us with this even though we had booked 2 rooms. Irrespective, they made the spa facilities available to us to shower and freshen up before departure.
10,0 Excellent
Points positifs: Lovely hotel, clean rooms, comfy beds, great buffet breakfast.
Points négatifs:
L'Hotel de l'Opera Hanoi est un établissement 5 étoiles situé dans le centre de Hanoï, près de l'opéra. Il se trouve à seulement 3 minutes à pied du lac Hoan Kiem et de la vieille ville. Ses 107 chambres et suites confortables sont de véritables havres de paix et disposent de services de luxe exclusifs et de technologies du XXIe siècle. Restaurants, bar, piscine ouverte toute l'année et accès WIFI gratuit: tout est fait pour offrir un inoubliable séjour lyrique aux voyageurs d'affaires et de loisirs.
Se trouvant à Hanoï (Ba Dinh), Flower Garden Hotel est à moins de 5 minutes en voiture de Théâtre national des marionnettes sur l'eau du Vietnam et de Lac Hoan Kiem. Les équipements et services proposés incluent un centre d'affaires, des journaux gratuits dans le hall et un service de nettoyage à sec / blanchisserie. Si vous devez organiser une réunion à Hanoï, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 190 mètres carrés et comprenant des espaces de conférence. En échange d'un supplément, l'établissement vous propose une navette vers et depuis l'aéroport (disponible 24 h/24) et une navette au départ de la gare.
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Note générale : 8,5 Excellent
Basé sur 310 avis
Tous les avis
- Tous les avis
Excellent
9,6
Points positifs: Staff
Bien
7,5
Points positifs: I was given a bottle of water as soon as on transfer bus. Very spacious apartment style room with microwave, kettle, mini bar tea and coffee. Separate lounge. Nice large bathroom with large bath and lots of toiletries.
Bien
7,5
Points positifs: Very nice comfortable and clean. Able to walk everywhere in old quarter. Recommend.
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Détails
Avis
Note générale : 8,5 Excellent
Basé sur 310 avis
Repas
9,8
Petit déjeuner
9,7
Qualité/prix
9,3
Service
9,3
Propreté
9,2
Site
9,1
Chambre
8,5
9,6 Excellent
Points positifs: Staff
Points négatifs: Light coming in the room at night and the bacon was the only other thing not much really
7,5 Bien
Points positifs: I was given a bottle of water as soon as on transfer bus. Very spacious apartment style room with microwave, kettle, mini bar tea and coffee. Separate lounge. Nice large bathroom with large bath and lots of toiletries.
Points négatifs: Double glazing for sound proofing. Heard dog barking several times.
7,5 Bien
Points positifs: Very nice comfortable and clean. Able to walk everywhere in old quarter. Recommend.
Points négatifs:
Se trouvant à Hanoï (Ba Dinh), Flower Garden Hotel est à moins de 5 minutes en voiture de Théâtre national des marionnettes sur l'eau du Vietnam et de Lac Hoan Kiem. Les équipements et services proposés incluent un centre d'affaires, des journaux gratuits dans le hall et un service de nettoyage à sec / blanchisserie. Si vous devez organiser une réunion à Hanoï, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 190 mètres carrés et comprenant des espaces de conférence. En échange d'un supplément, l'établissement vous propose une navette vers et depuis l'aéroport (disponible 24 h/24) et une navette au départ de la gare.
Autour de son lobby spacieux, notre hôtel d'Hanoï déploie 240 chambres avec vue sur la ville et équipées de tout le confort nécessaire: TV, téléphone, wifi gratuit, salle de bain, minibar. Prisé par les voyageurs d'affaires, ce complexe compte une dizaine de salles pour accueillir vos séminaires, conférences et autres événements. Outre son restaurant et son bar, notre hôtel vous promet des moments de détente dans sa piscine en plein air et son centre de remise en forme avec sauna, jacuzzi et bain turc.
Note générale : 8,4 Excellent
Basé sur 3 912 avis
Tous les avis
- Tous les avis
- Affaires
- Couples
- Familles
- En solo
Excellent
9,2
Excellent
10,0
Points positifs: Most of the staffs are friendly and efficient. The breakfast is abundant and delicious. The location is quite convenient to the shopping center or historical sceneries. I will choose this hotel when I go to Hanoi again.
Bien
6,8
Points positifs: The bed was comfortable
Correct
5,8
Points positifs: The spa staff were extremely nice
Bien
6,3
Points positifs: très bien
Excellent
10,0
Points positifs: After getting out of hospital, the assistant manager upgraded us to the suite on the 6th floor, this was amazing and as I had to rest before flying, a few days in this room did me wonders. We truly appreciated the personal service and amazing help from all staff concerned ensuring our stay was comfortable as possibly.
Excellent
9,6
Points positifs: Very well maintained rooms and always clean
Bien
7,1
Points positifs: Room is clean and staff are very polite. Checking out was a breeze.
Bien
7,5
Points positifs: The Gym facilities are excellent
Bien
7,5
Points positifs: Good amentities, clean
Excellent
9,2
Points positifs: I arrived late at night and only stayed there for that night but the room was comfortable and clean and breakfast was delicious.
Excellent
10,0
Points positifs: Location was amazing and it was the best breakfast i had in Vietnam
Détails
Avis
Note générale : 8,4 Excellent
Basé sur 3 912 avis
Petit déjeuner
9,2
Service
8,5
Site
7,7
Internet
7,6
Propreté
6,7
Qualité/prix
6,6
Chambre
6,6
Installations
5,7
Ambiance
5,2
Petit déjeuner
9,1
Service
8,4
Site
7,7
Internet
7,1
Repas
6,7
Qualité/prix
6,6
Chambre
6,4
Confort
6,2
Installations
5,2
Ambiance
4,8
Petit déjeuner
9,4
Service
8,9
Qualité/prix
7,3
Site
7,1
Propreté
6,6
Chambre
6,6
Installations
6,4
Ambiance
5,4
Petit déjeuner
9,3
Service
8,5
Site
8,1
Qualité/prix
6,6
Propreté
6,6
Chambre
6,2
Installations
5,2
Ambiance
4,3
Petit déjeuner
9,4
Service
8,8
Site
7,8
Propreté
6,5
Chambre
6,1
Ambiance
4,3
9,2 Excellent
Points positifs:
Points négatifs: No tour operators would pickup or drop off
10,0 Excellent
Points positifs: Most of the staffs are friendly and efficient. The breakfast is abundant and delicious. The location is quite convenient to the shopping center or historical sceneries. I will choose this hotel when I go to Hanoi again.
Points négatifs: I have checked in two rooms (room 1403 and 714) on August 6th. And on August 7th, the receptionist Miss Ha checked in my third room (for my elder sister) at around 11:00 A.M. She told me that the room is not available yet, I said, Okay, my sister could wait in my mother's room (Room 1403 which has been checked in on August 6th) and I told her to try to get a clean room earlier. At the same time, I told her to send the luggages to room 1403. However, we waited till 14:05, there is no message of room or the luggages. I called her, she said the room will be ready in 5 minutes and she would ask her colleague to send the room key to 1403. Can you image there isn't even one clean room in past three hours? Ten minutes later, there is no key. I went downstairs to the front desk and pushed her to give me the room personally. Let's talk about the luggages. At 11:00 A.M., I have told her to send the luggages to room 1403, 14:05 the luggages are still at the concierge. I pushed her to send them to the room in the phone, then 14:15, the luggages are still at the concierge. 14:15 I went to the front desk to push her, she promised me to send the luggages immediately. Then twenty minutes later, no one touches the luggages. And when I went to the front desk to check what happened. The receptionist told me that Miss Ha got off work just now and has left! And she even didn't tell her colleague to send the luggages to my room before she left. I turned to the luggages to pick up them to the room by myself. At this time, the bellman saw and helped me to send all the luggages to the room with high efficiency. I have been staying in Pullman Hanoi for many years. It's first time for me to meet such staff as Miss Ha!
6,8 Bien
Points positifs: The bed was comfortable
Points négatifs: Need to do something to improve the checking in process
5,8 Correct
Points positifs: The spa staff were extremely nice
Points négatifs: Check in staff totally unhelpful Will never stay in a Pullman hotel again And would not recommend it to anyone else
6,3 Bien
Points positifs: très bien
Points négatifs: Le service du spa pas assez accueillant
10,0 Excellent
Points positifs: After getting out of hospital, the assistant manager upgraded us to the suite on the 6th floor, this was amazing and as I had to rest before flying, a few days in this room did me wonders. We truly appreciated the personal service and amazing help from all staff concerned ensuring our stay was comfortable as possibly.
Points négatifs:
9,6 Excellent
Points positifs: Very well maintained rooms and always clean
Points négatifs:
7,1 Bien
Points positifs: Room is clean and staff are very polite. Checking out was a breeze.
Points négatifs: The hotel is getting rather old and may not be worth continuously charging at this rate, without a renovation anytime soon. I was not provided an invoice/receipt during checkout. I remembered too late, while on the way to the airport.
7,5 Bien
Points positifs: The Gym facilities are excellent
Points négatifs: Bathroom
7,5 Bien
Points positifs: Good amentities, clean
Points négatifs: price is a lil bit too high
9,2 Excellent
Points positifs: I arrived late at night and only stayed there for that night but the room was comfortable and clean and breakfast was delicious.
Points négatifs: Nothing
10,0 Excellent
Points positifs: Location was amazing and it was the best breakfast i had in Vietnam
Points négatifs: The staff where amazing very polite and professional
Autour de son lobby spacieux, notre hôtel d'Hanoï déploie 240 chambres avec vue sur la ville et équipées de tout le confort nécessaire: TV, téléphone, wifi gratuit, salle de bain, minibar. Prisé par les voyageurs d'affaires, ce complexe compte une dizaine de salles pour accueillir vos séminaires, conférences et autres événements. Outre son restaurant et son bar, notre hôtel vous promet des moments de détente dans sa piscine en plein air et son centre de remise en forme avec sauna, jacuzzi et bain turc.
En choisissant Hilton Garden Inn Hanoi, vous profiterez d'un séjour dans le centre de Hanoï, à 4 min à pied de Opéra de Hanoï et à 1 min en voiture de Lac Hoan Kiem. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires ouvert 24 heures sur 24 et un service d'arrivée express. Un parking aux horaires limités est disponible dans l'enceinte de l'établissement.
Note générale : 8,3 Excellent
Basé sur 816 avis
Tous les avis
- Tous les avis
- Affaires
- Couples
Excellent
9,2
Points positifs: Great location
Bien
7,5
Points positifs: Hotel is small but very comfortable
Correct
5,7
Points positifs: Front desk was great, facility and food was not, to me it's below Hilton Standard, most people stay there are business traveler. The first night we arrived the bed sheet and pillow wasn't change, we could still smell the person that slept there before. if you plan to stay 1 or 2 nights I guess it's OK
Bien
6,7
Points positifs: Probably the food for breakfast. Few are great especially waffle.
Correct
5,4
Points positifs: Very frankly nothing about the hotel appealed to us. We recommend that if you need to stay in an Hilton then please choose Hilton Hanoi Opera which is just a stones throw away from this Hilton.
Excellent
9,6
Points positifs: Very good location, there's famous local restaurant just 2 minsutes walk from hotel. Hoan Kiem Lake just 10 mins walk, and St Joseph Church just 15 mins walk from Hotel. and the restaurant that Obama visited Bun Cha Huong Lien just 3 mins walk.
Correct
5,8
Points positifs: Location
Excellent
8,3
Points positifs: Très bonne literie Silence complet
Bien
6,3
Points positifs: Only the wfi was excellent, and breakfast is okay.
Bien
7,9
Points positifs: Very nice location
Correct
5,0
Excellent
9,6
Points positifs: I loved a buffet breakfast.
Détails
Avis
Note générale : 8,3 Excellent
Basé sur 816 avis
Site
9,0
Petit déjeuner
9,0
Propreté
8,8
Service
8,3
Chambre
7,4
Qualité/prix
7,1
Internet
6,7
Ambiance
4,9
Installations
4,2
Site
8,9
Petit déjeuner
8,9
Service
8,1
Qualité/prix
6,8
Chambre
6,4
Ambiance
4,7
Site
9,0
Petit déjeuner
8,8
Chambre
6,9
9,2 Excellent
Points positifs: Great location
Points négatifs: No smoking room
7,5 Bien
Points positifs: Hotel is small but very comfortable
Points négatifs: The room size and cleanliness are very goodr
5,7 Correct
Points positifs: Front desk was great, facility and food was not, to me it's below Hilton Standard, most people stay there are business traveler. The first night we arrived the bed sheet and pillow wasn't change, we could still smell the person that slept there before. if you plan to stay 1 or 2 nights I guess it's OK
Points négatifs: Everything, except front desk ladies staff, they were very helpful.
6,7 Bien
Points positifs: Probably the food for breakfast. Few are great especially waffle.
Points négatifs: The heat of water. The comfort of pillows. The hospitality of front male staff. Also, the stuff in bathroom. Not even a glass provided.
5,4 Correct
Points positifs: Very frankly nothing about the hotel appealed to us. We recommend that if you need to stay in an Hilton then please choose Hilton Hanoi Opera which is just a stones throw away from this Hilton.
Points négatifs: We were disappointed by the hotel services. We reached much after our check in time, however even then the rooms were not ready. The staff kept advising about some system issues. When we reached the rooms the power was not on and took the hotel quite some time to sort this out. After a long day of travelling, we needed to use the hotel facilities, but were quite disappointed by the service expected from a Hilton hotel
9,6 Excellent
Points positifs: Very good location, there's famous local restaurant just 2 minsutes walk from hotel. Hoan Kiem Lake just 10 mins walk, and St Joseph Church just 15 mins walk from Hotel. and the restaurant that Obama visited Bun Cha Huong Lien just 3 mins walk.
Points négatifs:
5,8 Correct
Points positifs: Location
Points négatifs: Service
8,3 Excellent
Points positifs: Très bonne literie Silence complet
Points négatifs:
6,3 Bien
Points positifs: Only the wfi was excellent, and breakfast is okay.
Points négatifs: I am a regular traveller, comparing other hotels staff and amenities it was not par for the standard. I feel the Hilton name also disgraced.
7,9 Bien
Points positifs: Very nice location
Points négatifs: Always the same. breadfast
5,0 Correct
Points positifs:
Points négatifs: Not too close to the Old Quarter. Staff did not tell us that we should use complimentary wifi and not internet and we were charged with a bill of R900.
9,6 Excellent
Points positifs: I loved a buffet breakfast.
Points négatifs:
En choisissant Hilton Garden Inn Hanoi, vous profiterez d'un séjour dans le centre de Hanoï, à 4 min à pied de Opéra de Hanoï et à 1 min en voiture de Lac Hoan Kiem. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires ouvert 24 heures sur 24 et un service d'arrivée express. Un parking aux horaires limités est disponible dans l'enceinte de l'établissement.
Golden Silk Boutique Hotel est la solution idéale pour un séjour en plein cœur de Hanoï, à moins de 5 minutes de marche de Cathédrale Saint-Joseph de Hanoï et de Lac Hoan Kiem. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires et un service de location de limousines/berlines. Si vous devez organiser une réunion à Hanoï, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 100 mètres carrés et comprenant une salle de réunion. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking payant sans service de voiturier se trouve dans l'enceinte de l'établissement.
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Note générale : 8,2 Excellent
Basé sur 415 avis
Tous les avis
- Tous les avis
Excellent
10,0
Points positifs: Un personnel très prévenant et très à l’écoute
Excellent
9,6
Points positifs: Everything was good. Location was good too
Excellent
8,8
Points positifs: We appreciated the friendliness of the staff, its professionalism and responsiveness, especially the reception service (Tracy Pham and Lhi). Above all, we love and use the services of the SPA. The sauna is very good. The massages were of very good quality and very professional. We tested Thai massage and herbal massage. The latter, in particular, practiced by Mrs Thu Huong is divine and I recommend it. The quality of the SPA services and its affordable prices have greatly contributed to making our stay very enjoyable. Nous avons apprécié la gentillesse du personnel, son professionnalisme et sa réactivité, notamment le service d’accueil (Tracy Pham et Lhi). Par dessus tout, nous avons aimé et beaucoup utilisé les services du SPA. Le sauna est très bien. Les massages sont de très bonne qualité et très professionnels. Nous avons testé le massage thaï et le massage aux herbes. Ce dernier, notamment, pratiqué par Mme Thu Huong est divin et je le recommande. La qualité des services du SPA et ses prix abordables ont grandement contribué à rendre notre séjour très agréable.
Excellent
10,0
Points positifs: Breakfast was great. Good food, friendly service . Good value for money.
Excellent
10,0
Excellent
9,2
Points positifs: Great location-
Excellent
9,6
Points positifs: The breakfast was in a pleasant setting however the selection was very limited as compared to other hotels we've stayed.
Excellent
10,0
Points positifs: This is our 7th visit in 5 years now and always a delight meeting the same staff members, especially the wonderful and most pleasant kitchen chef. She is always wearing sporting a friendly smile, and her chefs hat/apron and eager to cook up some noodle soup and eggs as part of our free breakfast. Tracy and Vu Thuy at the front desk are as nice and friendly too. Really all the staff are. A great relaxing place to stay in Ha Noi and we highly recommend it. Thank you Golden Silk Hotel staff and management. Tien and John.
Excellent
9,2
Points positifs: Breakfast was good but only contained limited western options.
Bien
6,7
Points positifs: The location is fantastic, it’s on Silk Road and in the Old Quarter where you can walk everywhere.
Excellent
9,6
Points positifs: Helpful staff, very quiet location despite being in the centre of Hanoi and near extremely busy roads. Really comfortable beds. Very efficient air con.
Excellent
9,2
Points positifs: The staff, Van was super friendly and helped me a lot!
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Détails
Avis
Note générale : 8,2 Excellent
Basé sur 415 avis
Repas
10,0
Site
9,6
Petit déjeuner
9,0
Propreté
8,7
Qualité/prix
8,6
Ambiance
8,6
Service
8,6
Installations
7,6
Chambre
6,3
Confort
6,0
10,0 Excellent
Points positifs: Un personnel très prévenant et très à l’écoute
Points négatifs:
9,6 Excellent
Points positifs: Everything was good. Location was good too
Points négatifs: Rooftop bar was quite empty though. Breakfast wasn't that great
8,8 Excellent
Points positifs: We appreciated the friendliness of the staff, its professionalism and responsiveness, especially the reception service (Tracy Pham and Lhi). Above all, we love and use the services of the SPA. The sauna is very good. The massages were of very good quality and very professional. We tested Thai massage and herbal massage. The latter, in particular, practiced by Mrs Thu Huong is divine and I recommend it. The quality of the SPA services and its affordable prices have greatly contributed to making our stay very enjoyable. Nous avons apprécié la gentillesse du personnel, son professionnalisme et sa réactivité, notamment le service d’accueil (Tracy Pham et Lhi). Par dessus tout, nous avons aimé et beaucoup utilisé les services du SPA. Le sauna est très bien. Les massages sont de très bonne qualité et très professionnels. Nous avons testé le massage thaï et le massage aux herbes. Ce dernier, notamment, pratiqué par Mme Thu Huong est divin et je le recommande. La qualité des services du SPA et ses prix abordables ont grandement contribué à rendre notre séjour très agréable.
Points négatifs: Nous avons regretté que l'eau dans les douches et les bains était juste tiede. L'accès au buffet du petit-déjeuner est plus ou moins difficile pendant les périodes de pointe. We regretted that the water in the showers and baths was not at all warm. Access to the breakfast buffet is more or less difficult during peak periods.
10,0 Excellent
Points positifs: Breakfast was great. Good food, friendly service . Good value for money.
Points négatifs: Would have preferred a room with a window.
10,0 Excellent
Points positifs:
Points négatifs: a swimming pool
9,2 Excellent
Points positifs: Great location-
Points négatifs:
9,6 Excellent
Points positifs: The breakfast was in a pleasant setting however the selection was very limited as compared to other hotels we've stayed.
Points négatifs:
10,0 Excellent
Points positifs: This is our 7th visit in 5 years now and always a delight meeting the same staff members, especially the wonderful and most pleasant kitchen chef. She is always wearing sporting a friendly smile, and her chefs hat/apron and eager to cook up some noodle soup and eggs as part of our free breakfast. Tracy and Vu Thuy at the front desk are as nice and friendly too. Really all the staff are. A great relaxing place to stay in Ha Noi and we highly recommend it. Thank you Golden Silk Hotel staff and management. Tien and John.
Points négatifs:
9,2 Excellent
Points positifs: Breakfast was good but only contained limited western options.
Points négatifs: Roof top bar could have been a bit better set up.
6,7 Bien
Points positifs: The location is fantastic, it’s on Silk Road and in the Old Quarter where you can walk everywhere.
Points négatifs: The bathroom needs improvement. It was winter in Hanoi when we went and one night we had no hot water for hours. The pressure of the water is also very weak. The room could have been cleaner too, especially in the bathroom.
9,6 Excellent
Points positifs: Helpful staff, very quiet location despite being in the centre of Hanoi and near extremely busy roads. Really comfortable beds. Very efficient air con.
Points négatifs: Breakfast variety was a bit basic but ok.
9,2 Excellent
Points positifs: The staff, Van was super friendly and helped me a lot!
Points négatifs:
Golden Silk Boutique Hotel est la solution idéale pour un séjour en plein cœur de Hanoï, à moins de 5 minutes de marche de Cathédrale Saint-Joseph de Hanoï et de Lac Hoan Kiem. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires et un service de location de limousines/berlines. Si vous devez organiser une réunion à Hanoï, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 100 mètres carrés et comprenant une salle de réunion. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking payant sans service de voiturier se trouve dans l'enceinte de l'établissement.
Kingly Hotel est la solution idéale pour un séjour en plein cœur de Hanoï, à deux pas de Théâtre national des marionnettes sur l'eau du Vietnam et Lac Hoan Kiem. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un poste informatique et un service d'arrivée express. En échange d'un supplément, l'établissement vous propose une navette vers et depuis l'aéroport (disponible sur demande) et une navette au départ de la gare.
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Note générale : 7,6 Bien
Basé sur 109 avis
Tous les avis
- Tous les avis
Excellent
9,2
Points positifs: Location
Excellent
10,0
Points positifs: Beautiful rooms and service. When our Halong Bay Trip was postponed due to poor weather they extended our stay at the same rate.
Excellent
10,0
Points positifs: It was such a good time, we liked everything. The people are very nice and helpful!
Excellent
8,8
Points positifs: Staff so friendly and have a good service If have a chance go to hanoi i will choose to stay here...
Excellent
9,2
Points positifs: Great location and fantastic value for money. The rooms were clean and comfortable and the staff fantastic, couldn't be more helpful.
Excellent
10,0
Points positifs: Larger room and clean. Staff friendly. Very reasonable prices compared with other hotels in the area.
Excellent
9,2
Points positifs: Good breakfast, cooked to order. Very friendly staff, all of them very helpful. Good location large room and nice bathroom. Very good value for money.
Excellent
9,6
Points positifs: good location
Bien
7,5
Points positifs: Good location near to shopping stores ,restaurants, cafes and lake Good staff from reception to rooms service
Excellent
10,0
Points positifs: Le personnel accueillant ( la dame nous a surclassé dans la meilleure chambre et nous avons pu faire le check in à 10h!) La chambre est simple et efficace, le lit confortable, très bon rapport qualité prix.
Excellent
10,0
Points positifs: Emplacement, chambre top, petit déjeuner de qualité, copieux et varié, accueil
Excellent
10,0
Points positifs: Très bel hôtel en plein centre de Hanoï belle chambre bon petit déjeuner Toit terrasse avec une superbe vue
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Détails
Avis
Note générale : 7,6 Bien
Basé sur 109 avis
Propreté
10,0
Site
9,6
Service
8,6
Chambre
8,0
Ambiance
7,6
Confort
7,5
Petit déjeuner
6,4
9,2 Excellent
Points positifs: Location
Points négatifs: Bathroom was outdated and pictures a bit misleading
10,0 Excellent
Points positifs: Beautiful rooms and service. When our Halong Bay Trip was postponed due to poor weather they extended our stay at the same rate.
Points négatifs: If you stay above the 6th floor you will need to walk up the stairs but that is fine if you are fit and able.
10,0 Excellent
Points positifs: It was such a good time, we liked everything. The people are very nice and helpful!
Points négatifs:
8,8 Excellent
Points positifs: Staff so friendly and have a good service If have a chance go to hanoi i will choose to stay here...
Points négatifs:
9,2 Excellent
Points positifs: Great location and fantastic value for money. The rooms were clean and comfortable and the staff fantastic, couldn't be more helpful.
Points négatifs: The breakfast room is a little too small for the size of the hotel but we were happy to make a tray up and take to our room. decor not to everyones taste but so clean and value for money it didn't matter at all
10,0 Excellent
Points positifs: Larger room and clean. Staff friendly. Very reasonable prices compared with other hotels in the area.
Points négatifs: Nothing
9,2 Excellent
Points positifs: Good breakfast, cooked to order. Very friendly staff, all of them very helpful. Good location large room and nice bathroom. Very good value for money.
Points négatifs: Bed was quite hard. Only complaint.
9,6 Excellent
Points positifs: good location
Points négatifs:
7,5 Bien
Points positifs: Good location near to shopping stores ,restaurants, cafes and lake Good staff from reception to rooms service
Points négatifs:
10,0 Excellent
Points positifs: Le personnel accueillant ( la dame nous a surclassé dans la meilleure chambre et nous avons pu faire le check in à 10h!) La chambre est simple et efficace, le lit confortable, très bon rapport qualité prix.
Points négatifs: rien
10,0 Excellent
Points positifs: Emplacement, chambre top, petit déjeuner de qualité, copieux et varié, accueil
Points négatifs: Rien
10,0 Excellent
Points positifs: Très bel hôtel en plein centre de Hanoï belle chambre bon petit déjeuner Toit terrasse avec une superbe vue
Points négatifs:
Kingly Hotel est la solution idéale pour un séjour en plein cœur de Hanoï, à deux pas de Théâtre national des marionnettes sur l'eau du Vietnam et Lac Hoan Kiem. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un poste informatique et un service d'arrivée express. En échange d'un supplément, l'établissement vous propose une navette vers et depuis l'aéroport (disponible sur demande) et une navette au départ de la gare.
Se trouvant au cœur de Hanoï, Hôtel du Parc Hanoi est à moins 5 minutes en voiture de Lac Hoan Kiem et de Opéra de Hanoï. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires et un service de location de limousines/berlines. Un parking aux horaires limités est disponible dans l'enceinte de l'établissement.
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Note générale : 7,0 Bien
Basé sur 2 332 avis
Tous les avis
- Tous les avis
- Affaires
- Familles
- Couples
Excellent
10,0
Points positifs: The breakfast is excellent! Lots of dishes (Japanese, Vietnamese, Chinese, and Western styles) for choosing. Very delicious. Highly recommended.
Excellent
9,6
Points positifs: Courtoisie du personnel et accessibilité au resto , piscine , spa , bar etc
Bien
7,5
Points positifs: Warmly and Traditional Japanese style
Excellent
10,0
Points positifs: Wash let Japanese toilet ...
Excellent
10,0
Points positifs: Location is perfect
Bien
6,3
Points positifs: Hotel was safe and clean, that's all.
Médiocre
2,5
Points positifs: None
Correct
5,0
Points positifs: Nothing
Excellent
8,3
Points positifs: The breakfast is excellent as there were various types of food to choose from.
Médiocre
2,5
Points positifs: Un vrai standard classique efficace
Excellent
10,0
Points positifs: Very good .
Excellent
10,0
Points positifs: Great room and service!
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Détails
Avis
Note générale : 7,0 Bien
Basé sur 2 332 avis
Petit déjeuner
8,6
Chambre
8,4
Propreté
8,3
Confort
7,9
Service
7,7
Internet
7,7
Site
7,4
Installations
7,0
Ambiance
6,6
Petit déjeuner
8,8
Chambre
8,2
Service
8,2
Repas
7,8
Site
7,4
Qualité/prix
6,6
Ambiance
6,0
Service
7,9
Chambre
7,6
Service
7,4
10,0 Excellent
Points positifs: The breakfast is excellent! Lots of dishes (Japanese, Vietnamese, Chinese, and Western styles) for choosing. Very delicious. Highly recommended.
Points négatifs: None.
9,6 Excellent
Points positifs: Courtoisie du personnel et accessibilité au resto , piscine , spa , bar etc
Points négatifs:
7,5 Bien
Points positifs: Warmly and Traditional Japanese style
Points négatifs:
10,0 Excellent
Points positifs: Wash let Japanese toilet ...
Points négatifs: N/A
10,0 Excellent
Points positifs: Location is perfect
Points négatifs:
6,3 Bien
Points positifs: Hotel was safe and clean, that's all.
Points négatifs: Imagine a 5 star hotel which restaurant is closing at 10.30pm and you keep starving until the morning. Also some of their staff are very friendly but others are too wierd. They made trouble that at night I had my friends to checkin (I took for 2 person room) then after holding us 10mins, he did. Wierd. Overall, I am not thinking to return back as long as I must.
2,5 Médiocre
Points positifs: None
Points négatifs: Room is dirty, staff is poorly trained, service is bad.
5,0 Correct
Points positifs: Nothing
Points négatifs: Staffs so so poor
8,3 Excellent
Points positifs: The breakfast is excellent as there were various types of food to choose from.
Points négatifs: I don't particularly like the surrounding area as they looked creepy specially during the night. It doesn't feel safe to walk around in the evening.
2,5 Médiocre
Points positifs: Un vrai standard classique efficace
Points négatifs:
10,0 Excellent
Points positifs: Very good .
Points négatifs: Every good
10,0 Excellent
Points positifs: Great room and service!
Points négatifs:
Se trouvant au cœur de Hanoï, Hôtel du Parc Hanoi est à moins 5 minutes en voiture de Lac Hoan Kiem et de Opéra de Hanoï. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires et un service de location de limousines/berlines. Un parking aux horaires limités est disponible dans l'enceinte de l'établissement.
Où dormir à Hanoi ?
Avec nos cartes d'hôtels, trouvez une chambre dans le quartier idéal à Hanoi : boutiques, restaurants, bars ou attractions touristiques, vous pouvez choisir votre priorité.
Populaire à Hanoi
Hébergement
Hanoi - Aéroports
Attractions à Hanoi
- Hanoi Opéra
- Flag Tower of Hanoi
- Temple de la Littérature de Hanoï
- Old City Gate
- Jade Mountain Temple
- Hanoi Citadel
- Cathédrale Saint-Joseph de Hanoï
- Musée des beaux-arts du Viêt Nam
- Dong Xuan Market
- Prison Hỏa Lò
- Lac Hoan Kiem
- Vietnam Military History Museum
- Thang Long Water Puppet Theatre
- Bach Ma Temple