Points positifs : Nothing
Points négatifs : The rental car desk had closed by the time my flight landed so I did not get a rental
Points positifs : Friendly and accommodation team.
Points négatifs : The ability for a night time drop off would have been convenient.
Points positifs : I do not like anything about this experience with Hertz.
Points négatifs : An email or phone call letting me know that the branch that I was to pick up my car from was closed. I found out that day with a note on the door and Hertz did not have the same type of rental anywhere close by, forcing me to find one at a premium price.
Points négatifs : -Lack of car cleanliness, especially during Covid
-Poor customer service - waited for over 45 minutes because one customer in front of us didn’t have reservation and representative didn’t prioritize us, when we had reservation
- awful car - Ford Fiesta
Points négatifs : They were closed, didn’t tell me even when I called to check. Had to rent a car elsewhwrr at the last minute
Points positifs : Bait and switch pricing. Ended up costing twice what my quote was, without adding any extras
Points négatifs : Honest pricing
Points positifs : Yes, people were friendly, drop off super easy!
Points négatifs : The ONLY thing, I feel like we should of been able to park our car for free!
Points positifs : Price!
Points négatifs : Intermediate sized car is a little smaller than expected. The five of us only travelled in it together once since that was too tight. Three of these people are under 5 ft tall, no one is obese.
Points positifs : Quickly got helped on site. Good deal. Van performed well.
Points négatifs : Pick up and drop off was terrible because they are trying to change locations at the last minute. Van was not washed on the outside when we picked up.
Points positifs : The location was wrong and trying for them to fix it was a mess ended up getting a refund and going with budget
Points positifs : I booked the car in Cincinnati to be returned to Columbus through Kayak; when I got to the location they said I to drop it off in the same location; this is not what I booked. I tried to change it; they didn't allow me. I booked another one on site but they refused to refund the previous charges. :(
Points négatifs : Do book hertz.
Points positifs : The staff made every thing so easy.
Points négatifs : The only thing better would have been if I didn't have to drive all the way to the airport to obtain and return the vehicle.
Standard (Chrysler 200 ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Cincinnati.
Hertz possède 7 succursales à Cincinnati. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.