Avis des clients
Note globale
6,9
Bien
Basé sur 203 avis
Propreté
7,2
Confort
7,2
Prise en charge/retour
6,8
Rapport qualité/prix
6,7
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Commentaires récents
Avis des clients
41
29
24
7
32
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2,0
Points positifs : Nothing
Points négatifs : The rental car desk had closed by the time my flight landed so I did not get a rental
avis de
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10,0
Points positifs : Friendly and accommodation team.
Points négatifs : The ability for a night time drop off would have been convenient.
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2,0
Points positifs : I do not like anything about this experience with Hertz.
Points négatifs : An email or phone call letting me know that the branch that I was to pick up my car from was closed. I found out that day with a note on the door and Hertz did not have the same type of rental anywhere close by, forcing me to find one at a premium price.
avis de
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2,4
Points négatifs : -Lack of car cleanliness, especially during Covid -Poor customer service - waited for over 45 minutes because one customer in front of us didn’t have reservation and representative didn’t prioritize us, when we had reservation - awful car - Ford Fiesta
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2,0
Points négatifs : They were closed, didn’t tell me even when I called to check. Had to rent a car elsewhwrr at the last minute
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4,4
Points positifs : Bait and switch pricing. Ended up costing twice what my quote was, without adding any extras
Points négatifs : Honest pricing
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9,6
Points positifs : Yes, people were friendly, drop off super easy!
Points négatifs : The ONLY thing, I feel like we should of been able to park our car for free!
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8,8
Points positifs : Price!
Points négatifs : Intermediate sized car is a little smaller than expected. The five of us only travelled in it together once since that was too tight. Three of these people are under 5 ft tall, no one is obese.
avis de
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5,6
Points positifs : Quickly got helped on site. Good deal. Van performed well.
Points négatifs : Pick up and drop off was terrible because they are trying to change locations at the last minute. Van was not washed on the outside when we picked up.
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2,0
Points positifs : The location was wrong and trying for them to fix it was a mess ended up getting a refund and going with budget
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2,0
Points positifs : I booked the car in Cincinnati to be returned to Columbus through Kayak; when I got to the location they said I to drop it off in the same location; this is not what I booked. I tried to change it; they didn't allow me. I booked another one on site but they refused to refund the previous charges. :(
Points négatifs : Do book hertz.
avis de
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10,0
Points positifs : The staff made every thing so easy.
Points négatifs : The only thing better would have been if I didn't have to drive all the way to the airport to obtain and return the vehicle.
avis de
Notes des autres agences à Cincinnati
Où trouver des voitures de location Hertz à Cincinnati ?
Les meilleures astuces pour louer une voiture à Cincinnati avec Hertz
- Le prix des voitures de location de catégorie « Économique » chez Hertz à Cincinnati est environ 32% moins cher en moyenne que les autres types de véhicules.