Points positifs : Absoluteky nothing
Points négatifs : Customer service, have cars available when you make reservations
Points positifs : Nothing
Points négatifs : Knowing that they changed their closing hours to 4pm instead of 6pm. I wasted a cab ride there & another one back to the airport to rent one from someone else.
Points positifs : Not one thing other then the low price offered.
Points négatifs : The facility being open when I arrived would have been a plus.
Points positifs : Staff was friendly, but so slow. Price was good.
Points négatifs : Took 30 minutes. Could not find the reservation. Tried to charge twice the quoted price. Lots of interruptions. Then could not change from a Nissan. Worst car to get.
Points négatifs : More descriptive details about what is included and what is not
Points négatifs : When paying with a debit card there is a $200 deposit required that they fail to tell you about
Points négatifs : Our trip was canceled because of travel restrictions and the Covid 19 virus. we gave Hertz over a 48 hour notice but they still charged us $100. Customer service soo bad, it Hertz.
Points positifs : Very easy for everything.
Points négatifs : I was scammed by Kayak. This was not Hertz at the airport. There is no shuttle. It is closed on Sundays, which was the day of my return. Be careful about "lowest price deals". You might get what you paid for, while for just a few more bucks, you could get what you want at the airport.
Points négatifs : Reservation was made with flight BUT rather than creating reservation at in airport pick up was made for off site pick up and 5 min prior to location closing rather than inside airport. They would not change reservation to had to rebook at higher Amy inside airport and cancel previous reservation
Points négatifs : Desk clerk spent more time talking less working. Reservation info did not flow over to car rental company.
Points positifs : Staff was very friendly but seemed to be overwhelmed.
Points négatifs : Vehicle was not ready at scheduled time. Said they had to wait for window repair prior to cleaning. They could have cleaned prior to window repair. The vehicle was moderately detailed when presented, finished myself at home. Also truck was at 3/8 full of gas.
Économique (Ford Fiesta ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Pensacola.
Hertz possède 3 succursales à Pensacola. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.