Renaissance Hong Kong Harbour View Hotel

The staff were all incredibly welcoming and friendly. They couldn’t do enough for us. The room was very clean and very comfortable. Very good location, just outside of central Wanchai so quiet enough but close enough for convenience.

We booked a room with a Harbour view, which would have been a lovely view, but the windows were very dusty on the outside making it difficult to see out of them. Due to us staying during the virus, I rang prior to booking to see what breakfast arrangements would be seeing as though it was included in our booking. I was told it was completely normal and no different to normal. I have stayed in this hotel before and it was very different. No where near the amount of selection there normally was. Could only get eggs, bread, fruit and Dim Sum. No cooked meats or many other things that had been there previously. The pool was closed for maintenance - I understand these things happen but it wasn’t until after I had reserved the room and was unable to cancel until I was informed about this.

There is 24 hour construction right in front of the hotel which goes all night and is a noise issue. This should have been advised prior to booking