Kansas City Airport Marriott

Points négatifs : This hotel should not be operating. It is a construction site. Bugs dirt and construction everywhere. Had to skim bugs out of pool. Ended up leaving a night early even though it was prepaid. So loud and filthy. Alarms went off in rooms in am, for dusthaza

Points positifs : It is a nice hotel. The rooms are clean and the staff is friendly.

Points négatifs : The construction at the hotel created many problems. The emergy alarm went off at 4am, the loud drilling and banging noises from construction started at 8am, and the water in the rooms was turned off at 10am. The staff didn't explain/warn us about this.

Points positifs : The newly renovated room we had was nice.

Points négatifs : The construction inside hotel caused noise and confusion of direction. The room never got clean even though we asked for it to. Staff either did not communicate or it was ignored. Same with room service, terrible communication amongst staff.

Points positifs : I loved the location, the rooms were nicely decorated and very clean, and overall the staff was very friendly and helpful.

Points négatifs : The hotel was in the middle of a large remodel, which really doesn't bother me. What did concern me was the fact that there were large unsecured construction areas which seemed dark and creepy. It felt unsafe and I feel they should have been locked off.

Points positifs : The room was very nice and clean.

Points négatifs : Clarity around internet access would be helpful. I was told over phone to enroll as a Marriot Rewards Member for free access. I enroll and I called again about the access code and I was told to choose the 9.99 for the daily rate and was charged anyway