Hôtels à Khao Lak

Points positifs: Proximité de la ville, balade facile. Plusieurs piscines à disposition

Points négatifs: Grand complexe. Un restaurant et une piscine réservés aux adultes. Problème de climatisation dès notre arrivée, il a été nécessaire d’intervenir auprès du personnel à 3 reprises pour que le problème soit pris en compte. La chambre était un véritable frigidaire, nous avons passé 2 jours et 1 nuit dans des conditions impossibles. L’hôtel s’est excusé en livrant une assiette de fruits .......

Points positifs: The fact that there are areas reserved for adults. The restaurant closed to the beach is wonderful, having great breakfast there every day. Room is very nice, including a balcony with partial view on the sea , depending on where/which floor you are.

Points négatifs: The beach is not the best in the area, but the chairs allow a nice view into the sea and for sunset.

Points positifs: Particulièrement adapté aux familles. Les enfants se sont beaucoup amusé dans la piscine qui leur est réservée avec jeux d’eau. La plage est très belle, 3 piscines et 3 restaurants, il y en a pour tous les goûts. Personnel très agréable.

Points positifs: Great breakfast. Special restaurant for adult-only breakfast just on the beach front! Great atmosphere. Employees always smiling and greeting. Great location right next to the beach and 5 minute walk from the main street, 5 minute drive by taxi from the hotel to the market. Total separation of noisy and hectic children pool area from other parts of the hotel. Children's pool area and club are amazing! Hope to be able to come back there with my grandchildren!

Points négatifs: Could not understand why there is a price difference of the same product between different restaurants. For example, a fruit shake at the Mantaray restaurant vs. the Mango , at the same "happy hour" times.

Points positifs: Clean and spacious room, friendly staff and great pools! We would love to come again.

Points positifs: Propreté exemplaire Piscine très agréable Calme Très bon cocktails au bar de l’hôtel Repas : bien (buffet à thème) La chambre est magnifique (douche et baignoire) Conseils : Ne prenez pas le taxi de l’hôtel pour aller en ville (même si ce n’est vraiment pas cher 100 bath) car la ville et les restaurants sont à la sortie de l hôtel (2 min de marche seulement) —> je vous déconseille le premier restaurant à votre gauche à la sortie de l’hôtel (pas cher mais vraiment pas bon)

Points négatifs: Il n’y a pas de soirée le soir ni d’animation pour les adultes Plage jolie mais 2 fois plus jolie dans le sud de phuket comme par exemple à kata beach

Points positifs: Well kept gardens,and Beach. Being a Family oriented Hotel ,it is well thought off and organised. Children’s pool with toboggans tucked away with a nice bar/resto .Then Breakfast can be had in a Only Adults area.Swimming pool for Adults only and another mixed adult/children swimming pool.Happy Hour drinks Great .Food in the restaurants Good.Main road bars and cafés within 10 minute walk as well as Supermarkets etc.

Points négatifs: Nothing to mention.

Points positifs: Staff were great and variety of areas to enjoy the resort.

Points négatifs: There was a day where my sheets were changed and they were not clean.

Points positifs: Bed/room was great

Points négatifs: Talay breakfast had very few variety. Almost same every day. Swimming Pool close way too early. Cannot spend time at bar at night while swimming because pool is closed. Why?

Points positifs: L’hôtel est très propre et très beau et agréable

Points négatifs: Rien

Points positifs: I booked this hotel as our ‘luxury stop’ after 3 weeks of travelling to ‘chill’ before returning home to FREEZE. Our welcome was exemplary, made to feel very welcome. First impressions were very impressive. We were shown up to our room and that was very nice, spacious, clean and just what we wanted. Turns out to be a TUI resort and caters mainly for the German client. We went for breakfast the next morning and had to queue to get a table! For me, that’s not what I expect or wanted, so that put a bit of a cloud over the hotel. We had just travelled Malaysia and Thailand for the previous 3 and bit weeks so completely not we were used to. The hotel itself was very good, great pools for kids, families and adults (did wonder why there was an ‘adult only’ pool in a family resort). Kids pool and family pool have swim up bars. The swim up rooms looked good from the outside. The gym is very well equipped. NOTE: if you only want soft drinks whilst wandering around the resort, head to the minimart or gym 30TB each. At the bars they’re 90-110TB The selection of bars and restaurants was good. The kids club was fantastic and treated our daughter wonderfully. Kids from 4 can stay without parents The beach is ok, sandy but quite stoney going in to the water and generally quite choppy. Khao Lak itself is ok but again caters very much for the German market - you’ll notice when you look in many menus. A phrase I learnt whilst at this hotel is “drop and flop” if that’s what you want from a holiday with a touch of luxury then this is a great hotel for you. If you want to experience Thai culture, then this location is not the right place Khao Lak lacks that certain Thai experience. No reflection on any of the people as they’re were very friendly. The guy on the front desk who organises trips, is great and very knowledgable. NOTE: if you chose to visit the similan islands, choose WOW to travel with

Points négatifs: The amount of people, mostly quite rude in the breakfast room and pushing passed to get something before you!

Points positifs: Nous avons adorés notre séjour dans cet hôtel L’emplacement est top! L’hôtel est super propre et agréable .

Points négatifs: Rien

Points positifs: Staff very helpful and courteous. Property spotless. Breakfast plentiful and delicious. Resort wonderful for couples and families. We hope to return.

Points négatifs: The weather but that’s out of your control.

Points positifs: We loved the selection of safe pools to swim in for the whole family.

Points négatifs: The beds were very uncomfortable for me and my husband.

Points positifs: Breakfast buffet was brilliant! Staff very polite, friendly and helpful.

Points négatifs: We had to ask on several occasions for our room to be made up and they also did not arrange the airport transfer that I asked for. We thought because it was so quiet in off season that less staff just meant they couldn’t accommodate all needs as quickly as you would like.

Points positifs: Obviously the swim up bar... Having separated areas within the room, such as entry area, lounge area, balcony, bedroom and a huge bathroom.

Points négatifs: The check-in process could have been better. There were multiple problems, but they were sorted out in a timely fashion.

Points positifs: Excellent staff. Comfortable room.

Points négatifs: Not really suitable for disabled with mobility problems'

Points positifs: We loved the beach and the restaurants outside the hotel were fantastic.

Points négatifs: The hotel should only be booked through Tui. As a non Tui guest we felt like we were treated differently. Our children couldn't enjoy the kids club because we hadn't booked via Tui and this was a big disappointment. The finishing in the rooms was very cheap with mould around the bathroom due to a very bad design and water going everywhere when the shower is used.

Points positifs: Le personnel est vraiment aux petits soins, ils mettent tout en œuvre pour qu on se sente à la maison

Points négatifs: C’est un peu loin du centre de Phuket

Points positifs: Good beach but far away from hotel (road between beach and hotel)

Points négatifs: Bad air conditioning with wires around control box visible. Bath is Ok but soap water is flowing around it by design, does not look good.

Points positifs: The swimmingpool and personnel. There are, in the low season, 2 eating possibilities a shop and a coffee bar, it is all very well maintained and a pleasure staying there!

Points négatifs: Nothing even the rain was fun

Points positifs: From the moment we arrived the staff could not do enough for us even under the tense situation of the rise of covid -19 (we arrived before closedown). Had part of our flight home cancelled so was unsure how long we would have to stay (originally booked for 6 nights). Managed to book a flight home so had to cut our stay down to 3 nights and was only charged for the actual length of our stay. Also celebrating our anniversary and they decorated the room beautifully for our arrival! Room was very comfy and had all we needed - the only thing I would suggest is some mosquito nets or zappers! Great restaurant on site serving delicious food and only a short stroll to the beach. The main road with bars, shops and restaurants is around 5-10 minutes walk away. Lovely swimming pool area and well kept gardens made for a very relaxed feeling. We can’t wait until things get back to some sort of normality and we will definitely be returning here for our next trip!!

Points négatifs: Nothing - all was perfect! Thank you so much to all the staff who made our stay a really enjoyable one!

Points positifs: Excellent staff, location, atmostphere and facilities.

Points négatifs: Nothing

Points positifs: Great mattress on bed. Clean facilities. Beautiful gardens. Good good, good price. Good drink price. Buffet breakfast good. Staff friendly Good size rooms. Clean pool.

Points négatifs: No swim up bar. No shade in pool. No 24-7 room meal order service.

Points positifs: Localisation top proche de la plage et du centre. Belle piscine dans un parc verdoyant, paisible. Le buffet petit déjeuner est généraux et de très bonne qualité. Je recommande !

Points négatifs: Les personnes qui réservent les transats en mettant leurs serviettes et partent en excursion ou sur la plage toute la journée. Le comble pour moi. L'établissement devrait être plus stricte sue de telles incivilités.

Points positifs: L emplacement près de la plage, du centre et des restos, piscine, le service, le personnel souriant et aux petits soins. Les chambres étaient propres et très confortables.

Points négatifs: Les odeurs d'égout dans la salle de bain. Le coût des massages un peu cher

Points positifs: La gentillesse du personnel ; l'esprit zen de l'endroit

Points négatifs: Chambre à proximité des cuisines et donc bruit dès 05h du matin et jusque 23h...

Points positifs: Everything !,

Points négatifs: Nothing

Points positifs: Proximité de la plage et des commerces, très bien situé. Gentillesse du personnel

Points négatifs: Chambres dans le Bâtiment proche du restaurant. Insonorisation moyenne.

Points positifs: Breakfast buffet and helping friendly staff

Points négatifs: You not get what you pay for! Overpriced in my eyes. A double kingsize bed means two single beds arranged to be one big bed. Hotel guests are mostly older people so if you are a young couple like us maybe not best place to stay. Or you feel like everybody starring at you. Whole hotel is old.

Points positifs: - le personnel gentil et serviable - le calme de l'hôtel (en situation de coronavirus !!!) - la propreté de l'hôtel - le confort de la chambre

Points négatifs: - l'image horrible de la télévision

Points positifs: Pretty good location, only a 5 to 10min walk to the main street with restaurants and shops on the way. Ideal if you prefer going to the pool instead of the beach as there is no direct beach access and as all beaches in Khao lak the one accessible has no where to lay down/sun bathe due to the tides

Points positifs: La chambre bord de piscine à un prix dérisoire si vous aimez le farniente au bord de piscine ou mer en faisant de la lecture c'est idéal par contre à côté pas grand chose à faire

Points positifs: La prestation était de très bonne qualité.

Points négatifs: Les matelas des lit superposé des enfants étaient très durs.

Points positifs: Lovely and spacious and clean

Points négatifs: Nothing

Points positifs: Really good location close to beach

Points positifs: Endroit parfait pour ce reposer. Grande plage de sable jaune très peu achalandée. Chambre très propre et spacieuse avec chambre de bain de luxe. Nous avons eu un surclassement gratuit à notre arrivé.

Points négatifs: Nourriture très ordinaire au restaurant Maya. Service moyen, oubli à répétition et lent. Nous avons eu une intoxication alimentaire pendant notre séjour mais pas certain si nous l’avons eu de l’hôtel ou non. Rien d’interessant a voir ou à faire à distance de marche du resort et les tours sont dispendieux.

Points positifs: Staff are very friendly.

Points négatifs: Room 323 at the end is poor value and should be cheaper than the other pool access rooms. Also the rooms on that side should be advertised as receiving little sun. Air con is loud

Points positifs: Superbe hôtel superbes chambres accès piscine super plage séjour génial que du positif

Points positifs: I love the staff, they are helpful and responsive. Kapunkaa! The room we lived in has an entrance to the pool which is great. Beach is clean and quiet, nobody tries to sell stuff to you like in Vietnam. Housekeeping helped us a lot.

Points négatifs: It's expensive to get to the hotel and back, taxi at the Phuket airport ask for 2700 baht, but we agreed on 1800 (60$). Hotel's transfer back was 1600 baht.

Points positifs: Emplacement idéal Établissement propre Chambre soignée Petit déjeuner excellent

Points positifs: Emplacement au top avec accès direct à la plage, le jardin superbe avec les cocotiers et les piscines, les chambres spacieuses, la propreté, l'amabilité du personnel, le très bon petit déjeuner. La rue commerçante avec de nombreux restaurants et des agences qui proposent des tas d'activités à des prix sympas (Mr Moo par exemple). La possibilité si vous quittez l'hôtel tard le jour du départ, de laisser vos bagages à l'accueil et de prendre une douche avant de partir.

Points négatifs: Les 2 derniers jours sans eau chaude, le papier toilette qu'il faut sans cesse réclamer ... rien de bien grave en l'occurrence. Attention cependant, l’hôtel propose une navette pour le transfert à l'aéroport à un tarif beaucoup trop élevé 2200THB au lieu de 1200THB si vous prenez un taxi par vos propres moyens. Nécessité de prendre un taxi pour aller au centre de Khao Lak.

Points positifs: Hôtel très bien situé. Personnel a l écoute et souriant. Buffet du petit déjeuner super. Chambre spacieuse donnant sur la piscine

Points négatifs: Boisson et restauration cheres a l hôtel. De même que les visites. Mieux vaut prendre a l extérieur de l'hôtel. Dommage sinon séjour au top!

Points positifs: The hotel was across the street from a beach and clean.

Points négatifs: It definitely is not a five star resort. It may have been years ago but I would say it’s a 3 at the most. I wish I would have read everyone’s reviews before making a selection

Points positifs: Situated on a beautiful unspoilt beach

Points négatifs: It was in a very quiet area only a few bars restaurants in walking distance

Points positifs: Amazing rooms, Right Next to the Beach. Great, kind and Very professional staff. Our Best recommondations!!

Points positifs: The staff were excellent. My daughter was visiting and they arranged a room close to ours on the same floor. She had a very enjoyable stay. This is our second time staying at the GSS Khoa lak and everyone makes you feel very welcome. The management team should be very proud of their staff.

Points négatifs: Nothing

Points positifs: The pool (apart from the cloudy green colour at the end). The staff were friendly (especially the cleaners). The location was really good too (if you have mopeds). The rooms were comfy and clean.

Points négatifs: Breakfast very very poor, not much option and quality really not good. Especially poor for vegetarians. As most dishes contained chicken or this weird sausage type stuff. Just no where near enough variety for a "5 star resort". Breakfast was probably 2/3 star at best. The room was comfortable but in need of a paint job and fixing a few things. One of the roof panels was falling off due to damp. Also the Aircon unit leaked all over the floor. Also there is no point in the balcony as you can't go outside, due to the amount of mosquitoes. Doesn't help there being still water ponds directly outside the rooms. The staff were friendly but not helpful. We asked if there were any walks in the area to do, and we were just told, "I don't know". No attempt to help or find out. Also when asking about a taxi they quoted an insane price, 2400baht for a 15 minute drive. Some of the staff were new and I don't think were given any training though so it's not their fault. The gym is very poor, no free weights just 2 running machines (one broken), 2 cycling machines and a very old multi weight machine, absolutely in need of a service. The pool is lovely although by the end of the stay had turned cloudy green, we think there was a problem with the filter. Finally booking.com quoted around £670 for the stay for 9 nights but when paying it didn't let us pay with out credit cards. We tried several cards. We then decided to pay at the hotel. Unfortunately when we got there we were charged in BAHT the equivalent of £860. This is partly booking.com's fault, but the stay is absolutely not worth that. Overall we had a nice stay, but this cannot be called a 5 star hotel, and not worth the money, so don't expect luxury. We guess that the turnover is not high enough to warrant spending the money needed to get back up to scratch, but they will keep losing customers and loose further turnover over time.

Points positifs: Very beautiful hotel and close to the beach. I will go back for next visit.

Points positifs: L’emplacement, le personnel, les chambres très agréables et bien équipées...

Points négatifs: La piscine pas très propres ( eau pas assez chlorée ) avec la chaleur et les crèmes solaire l’eau tourne vite... Le prix du petit dej est cher... et la formule à 300bht est insupportable avec le nombres de chinois à côté de vous qui sont intenables ...!!

Points positifs: the breakfast was great, service and location was very good, with views over the Andaman sea. The location was great, straight by a very long beach, unspoiled. The rooms is very nice, both the pool villas and the pool access rooms, in which we stayed.

Points positifs: Great breakfast. Fantastic pools and very quiet area

Points négatifs: Nothing

Points positifs: Nous avons beaucoup aimé l’architecture de l’hôtel, les grandes piscines, la plage de sable blanc quasi déserte et le délicieux petit-déjeuner. Un hôtel très calme et très paisible.

Points négatifs: Le restaurant de l’hôtel est hors de prix, impossible d’y manger tous les jours sans se ruiner ! L’hôtel est situé à 20 minutes en voiture du centre de Kao Lak ce qui rend les déplacements coûteux (15 euros aller-retour à chaque fois) même s’il est possible de prendre une navette gratuite 2 fois par jour. La moyenne d’âge des clients tourne autour de la soixantaine, je vous déconseille donc d’y aller avec des ados qui risquent de s’ennuyer ferme !

Points positifs: Tranquillité, emplacement, beauté de l’environnement

Points positifs: Tout la gentillesse du personnel

Points positifs: Pool acess room just perfect Very nice big bed, breakfast good, thai and everything else, even good capuccino with no extra cost. Nice size of bathroom, shower perfect! Husband got sick, took care of him very well, thank you again Bikes for free, easy to get!!!

Points négatifs: Music at the restaurant. The furniture in the room was kind of strange, one long sideboard after another. No real place for all the clothes. No furniture in the bath, so you had nothing for all the utensils.

Points positifs: Swimming pools

Points négatifs: Nothing

Points positifs: The large pool area is unbelievable. The crew takes away occupied towels when it is clear that it is just for reserving the"best" place. Thank you very much, more hotels should do that. Smoking areas, another very good idea. Lovely, long clean beach, a lot of bikes you can just take and go for a ride.

Points négatifs: Music at the restaurant.

Points positifs: Personnel sympa. Grande chambre donnant sur un access direct tres agréable à la piscine ( dommage que la terrasse soit un peu petite ) Beau complexe et surtout d immenses magnifiques piscines disséminées partout autour des chambres .réservé aux adultes permet une tranquillité supplémentaire surtout aux abords des piscines

Points négatifs: Ras sauf que cela est plutôt un 4 qu un 5 étoiles aux normes européennes d autant plus que qq détériorations par ci par la ne sont pas arrangées .happy hour vraiment soft ( 16h/17h )

Points positifs: La piscine magnifique, la plage privée très belle et propre. Large choix de cocktails à prix mini. Personnels top. Chambre propre et spacieuses

Points négatifs: Bien pour le pays mais pour nous européens, le niveau est moyen . Viennoiserie , pain, crêpe et gaufre bof bof. Par contre omelette et salé très bien. Pas de transats à la plage mais on nous fourni une natte et sac de plage

Points positifs: The staff are exceptionally helpful and friendly. Chef June is AMAZING, so if you ever do any kind of cooking lesson, he's your man. Tip him well because he really goes the extra mile. The pool location and proximity to a lovely beach is great. Breakfast is very good.

Points négatifs: Look - it was great, so I'm not going to be critical. But - the small stuff... Towels should really be available at the pool. Just makes it so much easier for guests. Having to bring them from the room (and for those with pool access, they may be wet anyway) is not ideal. The bars close SO early, so you'll need to go somewhere else for the evening. In fact, they even close before they say they close, if it's quiet. For a 5*, I think this is really poor. The location means you're a bit cut off if you don't have your own transport. You can walk to a few bars and restaurants, though, but they close shop around 10pm. It's a very big place, so you may want to ask for a room that's not a long walk from the reception, pool, etc.

Points positifs: OMG, the most amazing stay ever. The facilities are incredible. Bedrooms nice and spacious and clean . Best part was to open the sliding door and jump into the pool straight away. Book pool excess rooms, it’s so worth it. The best wrap around pool you will ever experience. Resort is just in front of beach. Great restaurant, amazing stuff and one of the most delicious breakfasts we had so far. Great vegetarian selection. Chef went the extra mile for us.

Points négatifs: Nothing

Points positifs: Le calme de cet hôtel avec beaucoup de place pour tous sur la plage Beauté de la nature avec oiseaux et varans malais inoffensifs Notre chambre immense dans un pavillon en bord de mer avec 2 transat sur la terrasse Non fumeur et adulte only d’ou Une tranquillité merveilleuse

Points négatifs: Le restaurant de l’hôtel pourrait proposer un cuisine plus fine et plus de mets

Points positifs: It was that bad we checked out as soon as the 3rd room offer wasn’t suitable All the rooms were damp and the hotel seemed fixated on us paying £400 extra for and upgraded room.

Points négatifs: This hotel is really very lovely, and I have stayed here before and certainly would again. However this time there was a lot of confusion over my deposit on arrival, where they wanted me to pay cash, and then on checkout decided they wanted the receipt to give it back,(Which of course I had packed!) Also in the restaurant they forgot to bring me my starter.

Points positifs: Taille, propreté et décoration de la chambre. Le petit déjeuner buffet varié. La plage aménagée Présence d'un petit magasin à l'intérieur de l'hôtel qui peut être arrangeant.

Points négatifs: Il s'agit de la 1ere piscine en 3 semaines en Thaïlande ou l'eau était bouillante ! Personne a l'intérieur ! Quel dommage !! Un bar de plage qui propose des petites bouteilles d'eau à 50 bth (7 bth en magasin et un peu plus au restau a l'extérieur de l'hôtel), vraiment abusé ! Service impersonnel car hôtel trop grand. Trop de manières... La Thaïlande c'est bien plus que ce que cet hôtel propose, je n'y reviendrai pas.

Points positifs: Nothing !!!!!!!!!!!!!!!!

Points négatifs: Old Hotel Dirty Rooms with Smelly Smell No Tanning Beds on the Beach Only on the Hotel Far From the Beach and Unpermissible Download Independent, Breakfast in an Open Space Full of Witches and Golden and Toss of Trees Falling on the Food No Pool Rescue Services No Waiters Service, in short Horrible Hotel! !!!!!!!!!!

Points positifs: We had a super relaxing honeymoon holiday in Sensimar. Peace describes the resort well. No screaming, loud music or water jets etc. We like kids but sometimes it is nice that there is only adults, like in Sensimar. The staff is extremely polite and everything works well. The breakfast is really good with fresh fruits, good coffee, omelets, juices and whatever. We really liked the beach. It is peaceful and some rocky areas bring some contrast. If you prefer the pools those work perfectly as well. Extra points for complimentary refill of 1 liter water in class bottles every day. This is environmentally a good move as it lessens the amount of plastic bottles. Thanks!

Points négatifs: I think the towels were changed every day even though we left them in a rack where they should not have been changed. This is not a serious problem =), but it is time to take environmental issues seriously and that’s why I mention this.

Points positifs: Chambre spacieuse et bien équipée. Les extérieurs (jardin et piscine) sont magnifiques. Plusieurs activités proposées chaque jour

Points positifs: Location is excellent! Right on the beach and just on the southern edge of town. Large rooms. Friendly, helpful staff.

Points négatifs: Vraiment tres bien. A recommander

Points positifs: Superbe plage de sable, peut de monde, plage presque privée, au calme, par moment un varan pas farouche se promène et passe sous votre chaise longue, L'hôtel se trouve à 8 minutes à pied du village de ses commerces et des restaurants. Bon petit déjeuner pris sur une terrasse face à la mer.

Points négatifs: Manque des chaises longues. Tous les matins de bonne heure les chaises longues de plage sont réservées par des clients qui posent leur serviette, et vont promener en bloquant ainsi les transats, l'hôtel devrait trouver une solution. J'avais réservé une chambre avec vue sur mer, mais la vue était cachée par des arbres et les toits des chambres voisines.

Points positifs: Très bel emplacement dans la verdure et proche de la plage. Personnel attentif aux demandes. Deux très bons restaurants sur place dont les menus se complètent.

Points négatifs: Probléme pour trouver un transat libre près de la plage.

Points positifs: Good food. Prices looked reasonable. Rooms were neat and clean.

Points négatifs: The seats near the pools and on the beach were limited and were occupied all thru the day by the guests who did not seem to bother of others if they caused inconvenience by not vacating it after occupying it for hours. May be hotel could consider adding few more during the peak season.

Points positifs: We stayed in the suites. The rooms are spacious with a lot of day light. Super clean. The balcony is huge and I loved to chill in the outdoor large bed. The breakfast is served in the garden restaurant by the sea. Very important - the coffee is really good! :) Staff always helpful & friendly. We visited in the low season so the place was not too crowded, there were always free sun beds both by the pool and by the sea.

Points négatifs: Maybe I was not lucky that day but the thai massage was not the best I ever had.

Points positifs: The large room

Points négatifs: Extra charge if you like to have cappuccino for breakfast. No free shuttle to the city center. I don't like if they don't offer you a kids meal menue when they see that you have a child with you. Long ways to the breakfast/ beach when you are in the building close to the lobby. Other hotels would have shuttles to bring the guests.

Points positifs: Large resort complex on the beachfront. Reception staff very friendly and welcoming. We had two suites in the block nearest to the main lobby & gym. Very well appointed suites, huge double bed, large balcony, clean and modern. Two nice pools, restaurant serves breakfast as well as food throughout the day. Dinner well priced and good quality. Staff throughout were friendly. Onsite shop handy and open until late. Useful shuttle to town three times a day. 300 Baht for trip back from Khao Lak by taxi.

Points négatifs: Nothing

Points positifs: The location is good. Beach front.

Points négatifs: This hotel lacks international touch in staff training and amenities. Construction is also tired. A property clearly not tailored for international tourists. Not for me, but surely for perhaps locals.

Points positifs: Staff very accomodating and friendly.

Points négatifs: Nothing all very good

Points négatifs: Staff are not professional

Points positifs: Les piscines la plage et les déjeuners

Points négatifs: Rien

Points positifs: Room service, bar tabs, good choices of breakfast

Points négatifs: Deck chairs not right on the beach

Points positifs: The territory is super if you want quite and peaceful time. A lot of shadow places under the beautiful trees. Beach was very nice, clean waters with nice sand. Big advantage is that can swim during low and high tides without problems.

Points négatifs: Restaurant should offer authentic Thai food as well. After all hotel is in Thailand :))

Points positifs: Emplacement très nature. Propreté hygiène, confort, calme, nombreuses piscines, coins ombragés, très belle plage propre et bien pour nager et se balader, sable fin. Super petit-dejeuner, repas du soir de très grand choix et très bon mais juste un peux cher pour la région. Petit moin: certaines personnes du service pas toujours sourillant, on ne sait d'ailleurs pas pourquoi, même si nous même on leur souri tout les jours, pourrait être exigé dans un 4 etoiles

Points positifs: Fantastic hotel, would recommend.

Points positifs: It is a gorgeous hotel with really really friendly staff. Client service from the front desk to the people that cleaned our room was always superv and always with the biggest smiles. The hotel is beautiful with amazing swimming pools and right in front of a beautiful stretch of beach. Breakfast buffet was really good and varied. The gardens in the hotel are really well maintained and although the hotel is massive you don't feel like you are in a big building and it manages to create a sense of boutique.

Points négatifs: As a photographer I had requested a room with good views as I wanted to showcase the property in one of my articles about Khao Lak, but I guess they couldn't accommodate that ,as our room was one of the worst located in the property and we had to walk through winding corridors and stairs to get anywhere. Having said that the Hotel has such beautiful gardens and swimming pools that the walk was very pleasant. The area where the hotel is located has a few so so restaurants (for Thailand where the food is amazing everywhere) and little more.

Points positifs: Nous avons aimé la plage devant l'hôtel. De plus, il y a de nombreuses piscines au sein de l'établissement, pour les enfants et les adultes. L'établissement est situé à proximité d'une rue commerçante (restaurants, supérette, centre de massage ...)

Points négatifs: Il s'agit d'un resort, donc c'est un très grand établissement, très impersonnel. Le personnel n'est pas très agréable. La chambre est classique, pas très grande et certains balcons sont communicants (dommage !!!). Si vous voulez être bien accueilli, prenez les chambres super luxe, sinon passez votre chemin. Dommage !!!

Points positifs: Location was great, right next to the beach the resort was built around trees and filled with plants and flowers it gives the resort a more relaxing feeling. Staff were very friendly and they upgraded us to the deluxe sweet when we arrived which gave us a little more space to sleep. Shops and restaurants were in walking distance which was very convenient for us to have dinner outside of the hotel and to get snacks from the local supermarket.

Points positifs: The beach is beautiful. Very green territory.

Points négatifs: It’s more for elderly Germans. Quite boring place. But after all I liked it. A bit dated facilities but still beautiful greenery

Points positifs: Sa situation géographique, la nature si proche ( faune et flore) La qualité du petit déjeuner. La gentillesse et disponibilité du personnel

Points négatifs: Ras

Points positifs: Les piscines, les chambres, la végétation, le petit déjeuner. Les restaurants et boutiques à proximité à 2 minutes à pied. Les restaurants sur la plage pour le midi

Points négatifs: Rien

Points négatifs: Top many mass Tourist travelling with organisations. Hotel is too big.

Points positifs: Very quiet, relaxing and beautiful resort. Staff were friendly and attentive throughout our entire stay.

Points positifs: The resort has a tropical relaxing private park like feel.All staff are very friendly and efficient - really great service. The quality,quantity and value for money food and drinks was excellent. The choice for breakfast buffet ,lunch and dinner was very good. Massage at spa centre was excellent and discount of 50% offer for 1 hour treatment was very good value.

Points négatifs: Our room had a leak in the airconditioning in the bathroom which was acted on very quickly and fixed by the engineer. The cost of the 2 bedroom villa for low season was just ok - would not say value for money at high season price. Recommend updating televisions to flatscreen. Rooms were a little dark inside.The water to shower was hot in morning but just only just warm in evening.

Points positifs: view of beach from breakfast dining room and swimming pool

Points positifs: We had a wonderful week at the Khaolak Merlin Resort. The two-room villa was perfect, great for families. The service was fantastic and the tours were exciting. I would highly recommend this resort. The large area allows everyone "space" to enjoy the wonderful facilities and beach views. The management was accomodating and very helpful.

Points positifs: Tres bel hotel avec multiples piscines, paysagé,plage privée.Un peu à l'écart de la ville,dans un cadre magnifique.Chambres grand confort .Le personnel à la réception peut s'amliorer.Le reste est parfait.

Points positifs: ambiance thai très réussie.très joli cadre.cuisine très agréable.beaucoup de charme

Points négatifs: certaines chambres sont très mal situèes

Points positifs: Clean rooms, good value for money

Points négatifs: Staff service could be improved; during my stay the staff was - for my taste - not reserved/discrete enough; hotel facility feels like a maze - a lot of dead ends - makes it sometimes hard to find your way (or a direct way)

Points positifs: we only stayed one day so cannot really comment on this. generally speaking the hotel made a good impression.

Points négatifs: we only stayed 1 night because they were chopping down palm trees next doors - with a chainsaw - and the noise was inacceptable. the hotel management could not provide an alternative and was not willing to reduce the rent. hence we moved out to another hotel.

Points positifs: A wonderfully relaxing hotel set in beautiful tropical gardens. Fabulous staff that really couldn't do enough for you.

Points négatifs:

Points positifs: we liked the friendly and competent staff, the lovely surroundings, the many pools and the massive bathrooms.

Points négatifs: floors in rooms were slippery when wet.

Points positifs: Décors, superbes piscines (4 piscines donc clients bien répartis et impression de peu de monde), bord de mer, belles chambres, excellent petit-déjeuner, calme. Très bon hôtel.

Points négatifs: Seulement quelques restaurants dans les environs, mais possibité d'aller au centre de Khao Lak en scooter, taxi ou navette de l'hôtel (payant).

Points positifs: Breakfast was very good. Food and drinks at poolside bar also very good.Hotel is an adults only facility so nice and quiet around the pool. Location is across a small street from the beach which is lovely.

Points négatifs: Beds were not that comfortable.

Points positifs: Nous n'avons pas eu les chambres que nous avions réservé suite à un problème mais ils nous ont offert un repas en compensation ce qui est gentil.

Points négatifs: Problème de wifi

Points positifs: Le petit déjeuner au top (sous forme de buffet à volonté : fruits frais, oeufs sous toutes leurs formes à la demande, pain, croissants bien que ne valant de loin pas les viennoiseries françaises, jambon, fromage, bacon, salades, plats thaï chauds, jus de fruits, thé, café...... ) La chambre qui donne sur la piscine (en supplément) ! Le service !

Points négatifs: Deux gros cafards la première nuit. On a du appeler l'accueil pour qu'ils gèrent ( peureux d'europeen que nous sommes). Ils ont cependant été au top et très réactifs. Sinon, le prix, un peu élevé quand même...

Points positifs: A lovely setting slightly off the main drag with very nice large rooms and a huge bed. Great use of large windows to give good light and overlooking the central water features, pools

Points positifs: The decoration and the rooms were.lovley.

Points négatifs: The space felt quite claustrophobic around the pool not a lot of space

Points positifs: Un resort d excellente qualité,un personnel très accueillant,chaleureux,à l écoute parlant très bien l anglais.Endroit très calme à 50m de la plage Que dire du petit déjeuner,très varié ,des produits frais,PARFAIT J y reviendrai les yeux fermés

Points négatifs: Rien

Points positifs: The upgrade was unexpected and very generous thank you!

Points négatifs: Nothing!

Points positifs: Nice pool

Points négatifs: Overpriced, describes itself as beachfront but it is not on the beach, the beach access is across the road and down the street.

Points positifs: Swimming pool and friendly and helpful staff

Points négatifs: Nothing

Points positifs: Great pool. Breakfasts had interesting choices and service was good.

Points négatifs: Noisy air con. No fans which would have been great. Pillows were not comfortable.

Points positifs: Le petit déjeuner superbe.

Points négatifs: La salle de bain un peu petite. L oriental est en fait la partie adult only du complexe bandhari qui se situe derrière et dont l environnement est beaucoup plus joli .

Points positifs: Très bel établissement où l'on se sent bien. Les chambres sont très agréables. L'accès à la piscine directement par les chambres est un plus. Petit déjeuner varié. Système de "navette " gratuite qui emmène au centre.

Points négatifs: La communication avec le personnel dont l'anglais est parfois approximatif et du coup ne peut pas toujours répondre aux questions touristiques

Points positifs: Great room on the beach front

Points négatifs: Little bit disappointed about the beach but wouldn’t stop me returning to the property.

Points positifs: La propreté de l'établissement et la chambre très spacieuse. Il y avait très peu de touristes car période compliquée en ce début d'année 2020. Nous avons profité pleinement des piscines, mais également des transats sur la plage à proximité peut-être de ce fait. La plage n'est pas très grande car délimité par des murs mais l'eau est très propre et chaude. Nous avons pu trouver facilement des restaurants de plage en l'absence de restauration dans l'hôtel même.

Points négatifs: Le petit-déjeuner est servi sous forme de buffet, beaucoup de choix mais les viennoiseries sont très médiocres.

Points positifs: I liked the pools. Staff was friendly and helpful. Great prices for minibar!

Points positifs: Bungalow was near to beach and breakfast place. Breakfast is good. Staff was friendly, professional and helpfull. Saltwater on the every pools. (Three pools)

Points négatifs: Internet not working well. It’s slowly and connect was very often broken. Should be much better.

Points positifs: The hotel was beautifully maintained and very clean. All of the staff were friendly and helpful, with nothing too much trouble. We stayed in a bungalow near the sea and although the bathroom was a bit dated, it worked well and was very clean. Rooms were cleaned daily by a lovely smiling lady. Breakfast was buffet style with plenty of choice - something for everyone. The hotel surpassed our expectations, a rare gem.

Points négatifs: Nothing

Points positifs: The staff is really friendly and helpful. I stayed at a tropical villa like last time and it was clean and spacious. It had everything you might need from air conditioning to a small fridge. Also I really enjoyed the separate towels for the beach and the fan on the terrace. The restaurant and breakfast has a good and tasty selection of food and a super friendly staff. The beach is right there and the gym, although small, had more equipment that I needed.

Points négatifs: I liked everything like last time.

Points positifs: La gentillesse du personnel À 20 30min à pied du marché

Points négatifs: L hôtel manque d'entretien sur certains point un coup de peinture et le changement du mobilier de plage serait bienvenue. Les draps été changer tous les jour mais le ménage du reste de la Chambre laissais à désirer certains jours. La kitchenette est en réalité un réfrigérateur et un évier plus quelque vaiselle mais pas de couteau ni de faire réchauffer autre chose que de l eau.

Points positifs: Nous avons fortement aimé le goûter et l'accueil des hôtesses d'accueil

Points négatifs: Fermeture de la piscine trop tot

Points positifs: L accueil, le personnel disponible, la propreté , les piscines, le petit déjeuner, la proximité de la mer.

Points positifs: There are 2 fantastic staff at Ayara villas who we wish to praise. They are Khai and Queen. They are wonderfully warm hearted people who displayed sincerely and constant attentiveness to their customers. Keep it up with the good job! They are the ones who we will remember until our next visit. Love the beach front villas which we were in during our 5 nights. A great place to get around the town area. The local taxis were very warmhearted, helpful and very wonderful people. The sunset view is fantastic. Remember to catch a cocktail drink @The flying pig restaurant in Ayara villas while watching the sunset. @The flying pig - The food is fine same goes for the pricing.

Points négatifs: The beach wasn't exactly what we expected.

Points positifs: Tout!

Points négatifs: Rien! Ah si j'y rester que 2 nuits

Points positifs: We stayed for 21 nights. February to March a Perfect Location, seconds from the private area of the beach and a hundred yards or so to the public beach area. Handy for the town and the nightly shuttle for 40BHT is very convenient. The staff could not be better. Nothing is to much trouble. We stayed in a Tropical Villa room B7 a perfect location for us as the beach view rooms were not private enough with all the sunbathers out side and the restaurant overlooking. A good breakfast selection and great staff but the restaurants is a bit tatty.

Points négatifs: The sunbathing area is a bit tired and crammed together. The sunbed pads could do the a wipe down. I saw them tidy the area but just bush sand off. Their are not enough umbrellas and the ones they had were absolutely filthy this also included our pool area. Our room although spotlessly clean was dated and could do with a refurbish. On the web site the other rooms look very modern, this was not the case with ours. The list of things included was not what we got. Cleaning products we got a small washing up liquid, no tumble dryer, not sure if the Tea and coffee maker means a kettle, no sofa, or seating are, although you could sit of the patio. It did not bother us the location made up for it but its best to remove these things from the list. Finally just to warn anyone, we dropped a tea cup in our room a small glass one. I was absolutely amazed on checking out we were charged for it. 100 BHT approx £2.40 never in a million years has Ayara villas paid £2.40 each for those cups. Having stayed 21 nights I think they had had their moneys worth out of us.

Points positifs: It was the third time we came to this hotel , so we knew what we should expect , but we didn’t expect that the hotel will become much worse within one year . is sad to see the hotel degradation . The only thing that we liked was sea , and green territory.

Points négatifs: We asked in advance for quiet room with king bed, as result upon arrival we got the noisy room near the road close to garbage collection point with 2 small beds . We asked to change for another room , and another one was still near the road . all those changes of room are really tiring , especially considering the fact that we arrived late at night and were super tired . No even welcome drink suggested to refresh ! And next day we had to change the room again as was not possible to sleep with such noise . The new room was super dark even in day time , and we also got the bacon smelling towels . The cleanliness really should be improved .The staff seems not care much about the guests , especially the breakfast staff not friendly and even rude . The hot water in the room is light warm only , be prepared to take shower with warm water instead of hot . The beach towels can be changed only in the room, so need to change in advance , or be prepared to wait 1 hour for those . All together made us unhappy about the stay .We will not come again .

Points positifs: L emplacement, les jardins la mer... la gentillesse du personnel

Points négatifs: Les fortes odeurs dans les toilettes malgré un changement de chambre en cours de séjour.

Points positifs: Un hôtel grandiose magnifiquement intégré dans une cadre naturelle entre verdure et mer. les enfants ont particulièrement aimé les varans et écureuil en liberté. des équipements de qualité. une décoration soignée et de bon gout. partout où nos yeux se sont portés la vue était magnifique. nous avons passé un séjour exceptionnel dans cet hôtel à ne pas rater si vous passés par Kaolak.

Points négatifs: de n être pas restés plus longtemps....

Points positifs: Petit dejeuner excellent. Tres bel hotel. Vegetation magnifique. Tres belle infrastructure. Personnel très attentionné.

Points négatifs: De notre logement nous entendions la route. C'est dommage. Il serait souhaitable d'avoir 2 badges pour la chambre car la clim se coupe en notre absence. Au retour nos outils informatique ne sont pas chargés et il fait chaud.

Points positifs: staff and service went the exta step nothing was a problem and would highly relate to this as one of the best resorts i have stayed at

Points négatifs: the only negative was the restaraunt service was terrible food was average if only they catered for the guests prices were over the top we ate across the road 12 out of the 13 nights we stayed there it was totally overated and management need to really look at this as the rest of the resort had a 5 stars we will return here and hopefully this can fixed as our experience at dinner was not very pleasant or memorable suggest you eat at the golden elephant across the road. also my wife is an avid reader there were no english books in the library onle catered for german tourists

Points positifs: The staff ensured everthing from check in to departure was stress free, the resort being pretty much a piece of paradise. Overall the Laguna exceeded every expectation, and made our honeymoon a very special and memorable stay.

Points négatifs: It is a real struggle to find anything that failed to impress. In fact after a lot of thought the only thing that was missing were baked beans for the breakfast (which was always delicous without the beans anyway)!

Points positifs: Great place - so clean and right on the beach

Points négatifs: Found the pool side restaurant staff packed attention - they didn’t really pay much attention to the guests and took ages to come and take an order for food or drink

Points positifs: Amazing The pool, the accommodation, the staff, the beach, the layout all mind blowing.

Points positifs: Adequate buffet breakfast that included a few asian dishes, eggs, bacon, sausages, cereals, breads/toast, fruit, yoghurt and fabulous pancakes.

Points négatifs: Birds stealing food from plates at breakfast and being quite aggressive. Room was ok but not as luxurious as portrayed in photos on site and whilst there was fabulous water pressure in the shower, the bathroom needed upgrading - chipped tiles etc.

Points positifs: Lovely place to stay,great location & beautiful beach. Staff mostly very nice polite & friendly.

Points négatifs: A couple of the waiters at the sundowner bar were a bit miserable I thought. I didn’t like having to sign for every drink when I was at the bar instead of signing when I’d finished.

Points positifs: Apprécie le confort de la chambre . Propreté irréprochable Situation exellente Accueil execellent

Points négatifs: Le restaurant On ne nous sert pas les boissons commandés Prix trop cher au restaurant

Points positifs: Chambre très spacieuse et suréquipée. Literie très confortable, et terrasse très agréable. J'ai beaucoup apprécié le prêt du panier de plage et de ses serviettes, les peignoirs de bain et claquettes, les parapluies... Bains de soleil sur la plage.. Bref, rien ne manque

Points négatifs: Pas très facile de communiquer en anglais

Points positifs: Wow, a great beach. Nice and quiet. Away from the city.

Points négatifs: I booked the chalet, but they did not give us one!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Points positifs: very nice and helpful staff, big rooms, extenisve breakfast buffet with everything you can think of including fresh made-to-order eggs, big rooms, good a/c

Points négatifs: no complaints at all, only some remarks: wireless internet working only sporadically...for minutes in fact, with bad connection. And the 2 internet points were occupied constantly. Pools are rather small, evening buffet was available only on occasion

Points positifs: Accueuil, emplacement taille des villas et situation equipements et personnels de grande qualite

Points négatifs: Les paysages

Points positifs: Cet hotel est magnifique pour un séjour de repos. Staf hyper sympa

Points négatifs: Non

Points positifs: très bien

Points positifs: Very comfortable beds and a very spacious room with a sitting area.The garden is amazing, everywhere plants have been attractively placed around the complex!Delicios breakfats to suit all dietary requirements!!

Points positifs: The location The room size and facilities The staff The Coconuts restaurant/ bar The food The beach All above get 10/10

Points positifs: Emplacement sur la plage, Petit dej, restaurant et bar de l hôtel les pieds dans le sable. Chambre, piscine, salle de sport très propre Literie très confortable Chambre parfaite et spacieuse Petits commerces à la sortie de l hôtel et restaurant local très bon

Points négatifs: Climatisation trop bruyante dans les chambres

Points positifs: Beach, Pool and restaurant

Points négatifs: Broken tiles on bedroom floor. uncovered ceiling that looks the room wasn't ready to get guests.

Points positifs: Summer of covid, so most places closed. Great location on the beach.

Points négatifs: A little noisy when lots of kids in the pool.

Points positifs: La chambre familiale était très grande et confortable. Vu sur la mer. On descend de l’hôte et nous avions les pieds dans l’eau. Le restaurant sur la plage géniale pour les enfants

Points négatifs: Pas grand chose à dire peut-être que le petit dej manquait un peu de chose européenne

Points positifs: La piscine les chambres Très bel hôtel Coconut très sympa petit déjeuner vue sur mer

Points négatifs: Sur les 2 chambres ménage pas fait dans 1 des 2 On a du demander de changer les serviettes car ils ne les changent pas si vous les étendez pour qu'elle sèche

Points positifs: Le restaurant et la plage

Points négatifs: Le logement duplex très inconfortable et sale Cafard dans la chambre Le lit en haut a même le sol On a demandé à changer mais pas de possibilité Le personnel n’était pas sympathique du tout

Points négatifs: Nice resort and close to the beach. Room was nice and clean.

Points positifs: L'emplacement en bord de plage, la vue sur la mer, le petit déjeuner, le personnel très sympathique et disponible, le restaurant coconut car on y mange bien. La chambre est bien et les lits est confortables.

Points négatifs: La propreté de la chambre n'était pas top à notre arrivée. Des tâches bien sèches et rougeâtres sur les rebord du lit nous ont bien refroidis.

Points positifs: La proximité avec la plage. Les équipements

Points négatifs: Des navettes pour se rendre au centre ville auraient été les bienvenues. Les tarifs variants d'un jour à l'autre au bar de la plage .

Points positifs: Friendly staff, great location right on the beach

Points négatifs: Struggling to think of anything without just nip picking for the sake of it

Points négatifs: Close to the beach and private

Points positifs: Good resort, nice pool and right on the beach. Good location and the best food in the town centre at ten star restaurant! Right on the main street. a really nice owner and the best Thai food (for an unbelievable good price) we had during our three weeks stay in Thailand. go there!!! You won't be dissapointed as people kept coming back there. We did too.

Points négatifs: Breafast a bit poor and they ware doing some small construction work which didn't bother us at all.

Points positifs: Proximité de la plage et de l'artère principale de la ville

Points positifs: Beautiful grounds, lovely clean room!

Points négatifs: AC broke down on 2 nights, 4 nights in and we had to ask to change the villa. The restaurant/bar prices are crazy overpriced e.g. 1 beer 3 times the price the moment you step outside the resort.

Points positifs: beyond our expectations .... the resort is beautiful although 4 stars I would say 5 star treatment. We stayed in the luxury villa : very nice and spacious setting surrounded by a tropical garden.The staff is really kind and attentive to your needs(especially Miss Lek) Excellent cleaning, I saw the stairs of our villa cleaned with the pressure washer .... aperitifs at sunset fantastica and convenient.You can do the massage in front of the sea inside the structure paying the same price as outside, the very beautiful pools .the resort located in the hot spot of bars and restaurants.

Points négatifs: The beach: there are no bars and restaurant as White sand beach or others beach

Points positifs: La piscine calme chaude très grande bar dans la piscine une vue sur la mer hôtel génial

Points positifs: Hôtel parfait pour un séjour. Piscine fabuleuse, petit dèj en bord de mer. Personnel très attentionné et sympathique.

Points négatifs: Rien

Points positifs: good breakfast nice and spacious room many pools

Points positifs: Excellent hotel. The location is perfect, you can just walk to the village but just far enough away to make it quiet and relaxing. Also sunbeds (enough for everyone) are between the fine pool and beautiful sea - you can choose, where to swim. Sunsets are amazing! Breakfast is so good - lot of choices including hot items. Stuff is superb! Every single one of them was efficient, friendly and helpful. My husband's birthday surprise was cake with candles! Just awesome! Our villa was excellent, lot of room, big shower outside, comfy beds and good quality bedding.

Points négatifs: Would like to stay longer...

Points positifs: Lovely Villa. Huge bathroom and outside shower. Large bedroom and seating area at windows. Beautiful gardens. Great breakfast. Lovely pool area at beach. Didn't use the other pool at all. Staff at breakfast very good. Directly onto the beach. Close to town to walk 10 mins.

Points positifs: La gentillesse du personnel, la beauté et la propreté des lieux et l'ambiance musicale de soirée au restaurant.

Points négatifs: Rien

Points négatifs: WARNING!!!! If you choose ta pay directly to hotel, they take from you card accont much more money than was total amount of deal!! And later they say like costumer is stupid! THEY ARE CHEATERS!!!!

Points positifs: Fantastic location on the beach. Friendly staff. Lovely well kept grounds. Very good breakfast with plenty of choice and ample food.

Points négatifs: The rooms were a little tired, but large, clean and very comfortable. The wifi is very poor and should be better for a hotel of this price.

Points positifs: Good set up and infastructure. Great location. Enough beach chairs and place at breakfast. Great swimming pools. Staff went to a big effort for New Years celebrations. Staff at the beachfront were very helpful.

Points négatifs: That we booked a deluxe villa for 4 people on booking.com and then were told we needed to pay additional for beds. The room was advertised for four people so the final price should've reflected that. The additional bed that we paid for was actually a double mattress on the floor - not proper beds. The coffee and tea at breakfast was awful. The reception staff could not be bothered to ask how our day was or to wish us a good day as we went out.

Points positifs: The villa is just beautiful. There is a network of ponds and streams full of koy winding around the grounds, Very kind and helpful staff. I ended up staying here after a small accident that meant i couldn't follow my other travelling plans, but it was the perfect place to chill and recuperate. Mostly though it's families and couples of course.

Points négatifs: Just one thing is maybe train staff to hide their surprise/confusion when they see a woman travelling on their own. I know it's a question of culture and probably an unusual thing in this honeymoon type resort but it does make me feel like i need to justify my presence.

Points positifs: After some reports that the Mukdara is on the downhill we where a bit tensed but we find absolutly no reason to complain. The breakfast is good for Thai and you have it straight on the beach, the Bungalows are pretty big and very nice. We did not eat dinner there cause there a heaps of places to go close by. We stayed before in the Laguna Resort and this is much nicer for the same money. We will come back.

Points positifs: everything fabulous hotel

Points positifs: Layout of resort was lovely, traditional thai chalets and well maintained grounds. Spa was excellent. Staff were very friendly and helpful.

Points positifs: The resort as such is simply beautiful! Very peaceful and relaxing. Lovely staff. The breakfast was abundant and more of a brunch. The prices of the drinks at the pool were also okay. The flowers in the resort were simply amazing. Two relaxing places for reading in the resort next to the lotus flowers - loved it! Less than 10 min by foot to the main road.

Points négatifs: The pedicure at the spa. But again, the staff was nice.

Points positifs: We have stayed at the KhaoLak Bhandari a few years ago and really loved the hotel. Its in a great location which is opposite the beach, great for strolling and watching the sun go down. Food at the hotel was great, the staff were awesome, very friendly and nice to talk to. The hotel grounds are beautiful and very well kept.

Points négatifs: We stayed in a Thai Style bungalow which was very spacious and well laid out but the decor and fittings were looking very tired and a little grubby. House keeping were amazing and kept the room spotlessly clean but the room needs repainting and new blinds and some of the woodwork freshening up. On reflection, I enjoyed my stay at the hotel but it really isnt worth what i paid per night.

Points positifs: L’emplacement,le cadre,le personnel aux petits soins et d’une gentillesse, le côté spacieux des chambres et de l’hôtel en général.

Points négatifs: un petit bémol pour le petit déjeuner : le café à « l’américaine », chauffé et rechauffé... c’est bof.... Mais pour le reste, c’était top!

Points positifs: Everything from the large rooms, clean, good breakfast, pool, lovely grounds and location

Points négatifs: We have no complaints

Points positifs: The staff was just amazing! Our bungalow was huge and clean as can be. The grounds were beautiful with flowers and trees everywhere. The breakfast was good and plenty of food to eat. I thought the variety was excellent The location is one of the best in Khao Lak. It is off the Main Street so you don’t get the noise of traffic. But it is a 5 minute walk to the grocery store, restaurants, and bars. And bonus!!!! 75 meters to a beautiful beach!!

Points négatifs: Nothing. The place was excellent

Points positifs: Style thaï magnifique . Personnel adorable Très propre et bonne situation

Points négatifs: Piscine un peu trop petite par apport aux nombres de personnes

Points positifs: Le personnel super sympas, la chambre spacieuse, l’environnement de l’hôtel, le super petit déjeuner

Points négatifs: Tout était parfait, merci!

Points positifs: Hôtel entouré d'une végétation luxuriante et parfaitement entretenue. J'ai été surclassé dans un bungalow bien équipé, propre et spacieux. Petit déjeuner buffet de bonne qualité.

Points négatifs: Pas d'amélioration souhaitée à noter cependant que l'hôtel est un peu à l'écart du centre ville environ 8àà mètres de marches pour trouver le plus grand nombre de restaurants disponibles.

Points positifs: Genuinely wonderful place to stay. The rooms are amazing and very clean. Pool area great and food good. Great location too. Loved our stay.

Points positifs: The beach and 2 swimming pools were what we mainly used. The swimming pool was perfect for my children and they enojyed having such easy access to the ebach.

Points positifs: This hotel is really beautiful and a perfect place to relax. the staff was extremly friendly and helpful.

Points positifs: A very relaxing atmosphere, along with good facilities, very attentive staff and a beautiful location

Points positifs: Quiet surroundings, large rooms, great landscaping.

Points négatifs: April was very hot and air conditioning unit may have been slightly undersized for the large rooms and high ceilings.

Points positifs: Nice hotel, adjacent to beach. Relaxed, good value, good location.

Points négatifs: Room numbers in Thai pose a bit of a challenge

Points positifs: Stuff are very helpful, even if they don't know English very well they trying to find alternative way, breakfast - very good

Points négatifs: Smell of the room - a little dump - but that is usual for tropics - altogether not so distinctive. Aircon a little too noisy.

Points positifs: Bungalow was very good, cozy, beautiful, bigger than we had expected.Breakfast was also good.There are also many good restaurants by few minutes walk, very good location.

Points négatifs: Some stuff of the reception were not good at English.They should practice harder. The driver did not come to the airport though we have comfirmed the pick up service.We had to take the taxi to get the resort, but it was a little bit cheaper and fixed price, so you don't have to ask the shuttle service at the hotel.

Points positifs: Rooms were great, service was excellent, and having the day spa on site was an added bonus.

Points négatifs:

Points positifs: Staff were lovely Room was fine but dark

Points négatifs: The breakfast was verybasic

Points positifs: Took a very long time to get dinner. Meals were supposedly made too spicy for us and manager had them remade BUT we had never even been asked or consulted prior to remake

Points négatifs: Beach and pool!

Points positifs: The Villas and the pool

Points négatifs: Very slow restaurant. Poorly made drinks

Points positifs: The breakfast was excellent and the staff more than happy to help or assist you.

Points négatifs: There was nothing I did not like.

Points positifs: Location and beach and good villa room.

Points négatifs: Wi-Fi was very disappointing and unreliable. Pool area is smallish with limited room for sunbeds. Breakfast area is quite busy and small

Points positifs: The beach location

Points négatifs: It was difficult conversing with the staff as they spoke very little english which was frustrating at times, ecspecially in the restaurant. The bed was extremely hard. Our friends paid less for there room at The Ramada in Khoa Lak and their hotel was far superior. We had booked for 3 days but actually tried to check out after 1 night but ended up staying as they were going to charge us for the 3 nights anyway.

Points positifs: Hôtel de petite taille donc son calme avec les chambres nichées dans un magnifique jardin tropicale et une piscine avec accès sur une plage magnifique

Points positifs: Wonderful infinity pool, great breakfast in a fabulous location, lovely staff, good spa, big and clean room, well decorated.

Points négatifs: 20 min drive from center, shuttle by hotel for 50 baht per person one way. however not always a spot is left, and a private taxi costs 300 b. Per way

Points positifs: We only booked one night as a stopover after a snorkel tour. We would both travel back to this hotel. The restaurant on the beach is stunning, food was excellent, great selection at breakfast. Rooms and pool were gorgeous. This place has a very nice feel to it. Will be back for sure!

Points positifs: Green hotel, great staff and brilliant privacy

Points négatifs: None

Points positifs: Top hôtel ! On y a passé 2 nuits. Très belles chambres, personnels aux petits soins et très souriants. Superbe piscine, plage exceptionnelle. Petits restaurants de qualités en bord de plages (be freinds +++), hôtel 5étoiles à proximité avec buffet sur la plage le soir (20e par personne de très bonne qualité). Le soir à marée basse, on trouve pleins de coquillages sur la plage de toutes les tailles. Sunset incroyable !

Points négatifs: Hôtel isolé du centre ville, 300bats aller avec taxi.. Hotel avec pratiquement que des retraités et du coup sans activité.. du coup la journée est longue, il se passe rien tout le monde patauge dans la piscine et bronze. La piscine est beaucoup trop chaude et ne rafraichie pas.. Le soir idem, la seule activité est de se promener sur la plage.. Mais du coup avec les retraités au lit, cette immense plage avec la nuit noire offre aussi pas mal d'avantages :D Et on trouve assez facilement comment s'occuper. Manque un billard ou au moins un chanteur qui vient animer un peu tout ça le soir. Mais pour 2 nuits, l'expérience générale a été très plaisante !

Points positifs: Hotel as always super relaxing and rooms beautiful in the new section. I have stayed three times now. This year they had extended the eating area out and also introduced some bean bags to watch the sunset which is really nice. I think the quality of the breakfasts has actually gone down a little in the last couple of years. Perhaps less options might help this. This wont stop me coming back. It is on a lovely stretch of totally deserted beach and the pool is perfect to lounge around and relax

Points négatifs: Didn't have dinner but the lunch was good although breakfast not quite up to the quality of recent years but still perfectly acceptable

Points positifs: La végétation, l’accueil, le calme, la piscine, l’accès à la plage.

Points négatifs: L’odeur de renfermé dans la chambre.

Points positifs: Great rooms, nice staff, nice pool and beautiful beach. Room was very well equipped with robes, tooth brush - could have done with some wine glasses. Very nice lobby. Internet works well. Close to Krua Thai restaurant (30 minute walk). Nice food at restaurant and good room service. Great stay for people that want peace and quiet- beach was super clean and isolated.

Points négatifs: Need an extra chair outside the room. Room was a bit smelly, and lots of noise from upstairs. Hotel is a bit isolated. Not much going on in the area. Book the free city shuttle in advance as they get full quickly. Not enough warm water for the bath. Lock in front door was a bit tricky,

Points positifs: We truly enjoyed our stay in your resort and would like to thank the staff here. The rooms were comfortable, spacious, decorated with attention to details and clean. We were thankful for our upgrade to the pool villa and liked the quiet atmosphere around the pool. The gardens are beautifully kept. The staff made sure to attend to my special-diet needs. We also highly recommend Khun Thian from the spa who treated us with relaxing massages. Thank you especially to front desk manage Alpine for the wonderful customer service!

Points négatifs: It would be great to have a separate area for smokers. As non-smokers we were oftentimes surrounded by smokers at breakfast and while at the pool. We believe it would be an easy fix for the hotel to create non-smoking areas.

Points positifs: Établissement de moyenne capacité ce qui en fait un lieu très privilégié presque familial

Points négatifs: Besoin de rafraîchir de peinture

Points positifs: Great to relax and rest. We loved the beautiful natural setting, many reading areas and also the friendliness of the staff. Beautiful room, lovely decoration and very comfortable bed. Direct access to a pristine beach

Points négatifs: There are no smoke free areas at breakfast

Points positifs: The bed and pillows were extra comfortable. The room just beautiful.

Points négatifs: The food at the restaurant was rather expensive & we did not like the pepper steak dish too much. Not European standard but not tragic at all.

Points positifs: The breakfast was great, the location with clean beach out front was really nice and the BBQ fish was fantastic.…

Points négatifs: Limited options during Christmas Eve party.

Points positifs: Upgrade en deluxe room très apprécié: chambre très spacieuse, très confortable avec tout le nécessaire de toilette et terrasse donnant sur le jardin. Serviette de plage fournies et changées tous les jours. Emplacement en bord de plage idyllique, avec une belle piscine et des transats à la fois en bord de piscine et bord de mer. A 10min à pied de la rue principale avec plein de restaurants, bars, centre de massage, de tour et de plongée. Petit buffet très variés, mais par contre jus de fruit très industriel et chimique pour le standing de l’hôtel je m'attendais à des jus de fruit frais.

Points négatifs: Le gros défaut de cet hotel est qu'il n'y aucun espace dédié aux fumeurs résultats: ça fume le matin au petit déjeuné, ça fume sur les transats en bord de mer et piscine, ça fume au restaurant bref partout... pour les non fumeurs c'est vraiment très désagréable. Le personnel du restaurant en bord de mer n'a pas l'air d'être briefé sur la carte du restaurant ou encore sur les horaires d'ouvertures de la cuisine.

Points positifs: Beautiful location, friendly staff, great buffet breakfast. Loved the room decor and we got a free upgrade to a jacuzzi room!

Points négatifs: No designated smoking area anywhere. Food at restaurant just okay, not really worth the cost (but I guess you pay for the location). Beach area very nice for walking but not super swimmable, lots of rocks to watch out for.

Points positifs: The sea around is amazing But the beach is very rocky and ain’t pleasant to swim at.

Points négatifs: It is a kind of European style place   Not a Thai atmosphere   But we didn't want to go to Europe didn't we? ... Europe prices too of course especially if you want to drink and eat in a hotel because you want to rest and not go out.   Hotel prices have quadrupled than any 4-star hotel I've stayed in in Thailand.   A little fake service and forced smiles ...   You need to know that you can't throw your toilet paper in the toilet   Keep it with you in the trash.   The view is great but there are many better places nearby.

Points positifs: Établissement propre , chambres spacieuses et bien Équipées. La plage bien que réduite est jolie. Deux piscines très bien entretenues . Un excellent petit déjeuner de qualité et varié.

Points négatifs: Agréable notre vue de la chambre sur les ordures La capacité des infrastructures. A notre époque cela n’est pas gênant car l’hôtel n’est pas complet mais en période de haute saison ça doit être compliqué d’avoir un transat près des piscines ou de prendre le petit déjeuner en terrasse .

Points positifs: Bel hôtel belle déco moderne Bon petit dejeune

Points négatifs: Inconfort des matelas dans les chambres Manque de transats à la piscine

Points positifs: Everything

Points négatifs: What a beautiful place!

Points positifs: Hôtel sur la plage non loin de la route principale où se trouvent les restau .taxi tuk tuk dans la rue . Très bon petit déjeuner. Personnel très accueillant.

Points négatifs: Pas de clientèle internationale hôtel exclusivement fréquenté par des allemands retraités. Laverie hors de prix .

Points positifs: Emplacement Propreté Décoration Proximité plage Jolie plage Bon petit déjeuner Jolie chambre Personnel très gentil

Points positifs: I was moved to the sea front apartments as the was something wrong with my original room at the court yard. The room was beautiful and the sea was right in front of me.

Points négatifs: Be warned There is no bar or restaurant on site. You need to walk down the road and use another hotel which is not good. The staff were ok, but did not know much English and some could not even be bothered to say hello as you walked into the hotel/apartment s.

Points positifs: Le bungalow confortable, les jardins bien entretenus, la piscine. Très bon petit déjeuner

Points négatifs: Un petit détail : les serviettes sont belles mais n’essuient pas

Points positifs: L’endroit est propre et le personnel adorable.

Points négatifs: Les environs sont horribles, l’accès à la plage est très loin, il n’y a que des attrapes touristes, rien d authentique. Je suis partie le lendemain de mon arrivée.

Points positifs: La chambre spacieuse et son grand balcon, le calme durant la nuit (un peu moins la journée car il y a une route un peu passante à côté), la grande piscine très propre et peu fréquentée, les transats toujours dispo, l’emplacement à 5 mn de la plage et 10 mn des restos et magasins, le salon de massage, l’amabilité et la serviabilité du personnel

Points négatifs: Le fruit shake qui n’était pas fait uniquement à base de fruits frais, le café du petit déjeuner, le frigo un peu bruyant la nuit

Points positifs: Propreté impeccable, chambre spacieuse, très belle piscine et emplacement très calme et pourtant très proche du centre.

Points négatifs: La salle de bain un peu petite mais c’est vraiment pas grave.

Points positifs: Exelent place. Have a minimarket and massge spa at the hotel. Good breackfast . Near to the osean. Good wifi. Good swimingpool. Frendly staff. Not need more for perfect vacation. +AAA

Points positifs: - Good location, not far from the beach and main road with shops and restaurants, yet still quiet; - Good breakfast starting at 6.30, so you'll not miss it even if you have to leave early for some tour or so; - Nice garden and 2 pools.

Points négatifs: Would be a really good hotel if improved on a couple of simple things: - wifi connection; - bath towels (agree with other comments on this point); - shower heads (water barely runs through limescaled holes); - old, noisy, smelly and not very efficient A/C's (ours started leaking in the middle of the night and had to move rooms).

Points positifs: Breakfast was great. Room was clean and nice. Staff was very helpful.

Points négatifs: The towels were horrible -- which is weird, because it's a pretty nice place. Once I saw and used the towels, honestly, it was all we could talk about for the next 5 minutes. They were just such bad towels.

Points positifs: We booked 2 nights here and ended up staying 5. Lovely place and lovely staff. The bungalows are perfect and right next to one of the pools. Short walk from restaurants/bars. Would definitely return

Points positifs: Loved it here. The bungalow we stayed in was perfect and steps away from one of the lovely pools. Always had beds available, never busy. Staff were lovely. Short walk to the main restaurant/bar road. Excellent value!

Points positifs: This place has a great vibe and it is in a great location. With less than 2 minutes walk to the beach, restaurants and bars. Staff at the reception and the restaurant are very friendly, always happy to assist. Great breakfast as well.

Points négatifs: Nothing

Points positifs: Location good, great beach just some minutes walk as well as local market + several restaurants + bars. Smiley staff and very good breakfast.

Points négatifs: The room had a funky smell of moist - also seemed the aircon lived it own life and couldnt keep the settings solid. Nothing to complain really, just minor matters.

Points positifs: Near the beach, nice pool, very nice room

Points positifs: The Hotel ist perfect for relaxing. You will feel well. The area is very new.

Points négatifs: to many germans ;)

Points positifs: Amazing hotel, very beautiful territory, clean beach, nice room, good restaurant and polite personal! I recommend this hotel for holidays with family, very quiet and beautiful place!

Points positifs: Clean quiet friendly staff Location

Points négatifs: Expensive for a late cheak out 300 Bath I was told

Points positifs: Super petit déjeuné, massage dans l hotel de tres bonne qualité. Tres beau jardi

Points négatifs: Clim bruyante, literie tres ferme.

Points positifs: - Staff : Friendly, helpful, warm welcome - Location : Next to the beach - Facilities : All you need is in tge hotel - Free room upgraded

Points négatifs: - very very poor wifi connection

Points positifs: This hotel is absolutely fabulous. Beautifully presented with uninterrupted beachfront position. Spotlessly clean and well maintained. Staff are great. Breakfast great. You may get the impression we loved our stay. Perfect beach chill hotel.

Points négatifs: Absolutely nothing

Points positifs: Le jardin, là plage et le restaurant.

Points négatifs: Ville un peu loin de l hôtel pour aller à pied.

Points positifs: Friendly staff Pools Location Food Child friendly

Points négatifs: Lots of smokers and smoking areas were the nicest areas. E.g at breakfast if you wanted to enjoy breakfast in the balcony you were literally sitting in the smoke, disgusting and very disappointing. Definitely demoted the experience

Points positifs: Very pretty and nice place, quiet and not to big. Nice and helpful staff. No music while eating and that was really nice. It take no time to go to town by taxi and you can also walk, but of course if you walk it take longer time. We felt all relaxed because of the quietness, two pools and a nice beach and no sun beds at beach, that was also really nice. We will defently recomand this place and would stay here again

Points positifs: Emplacement, propreté, personnel très professionnel,petit déjeuner copieu et varié

Points négatifs: RAS