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Very well-run hotel that has given a lot of thought to amenities. Bathrooms were a bit small.
I stayed at this hotel for the first time 2 years ago and had a good experience. I had a 1-bedroom suite and it is perfect for an extended stay. The rooms are very roomy and comfortable here. Some of the front desk staff were not very friendly or attentive. I found the porters and the housekeepers to be the most friendly and would greet me with a smile and say hello. The front desk staff looked bored and every time that I walked up to the front desk, they were looking at their monitors and it took them some time to finally look up to greet me (without a smile). Not sure why they have to be looking at their monitors when no guest is at the front desk. They should be trained to be aware of who is walking up to the front desk and raise their head and make eye contact with the guest that is approaching the desk. This happened each time I approached the desk and there was no guest at the front desk and the staff were not on the phone. Not sure what was so interesting on their monitor. Leads me to believe that they are surfing the internet or something......
gym bar was for young only
The room is fantastic and the bed was super comfortable! And amenities! Oh the amenities.... The pool could have been more appealing especially since you HAVE to pay the resort fee.
Location Room was too dark and popcorn ceilings
The pool side restaurant was fair priced for food and drinks. Both of which were prepared very well. Breakfast at the main restaurant at the front of the hotel was also very nice. The one bedroom suite was spacious and nicely appointed. It was very clean as were the hallways and common areas. Front desk employees very pleasant. I am sure we will return. We are not big pool people; but, the pool area and the chair seating area is not large. The hotel is on the opposite side of the ocean which might disappoint some, we knew where it was located and we were fine with that.
I was pleasantly surprised with how affordable and accessible this hotel is. You're a short 5-minute walk from one of the best beaches on the island (there are many). There entire hotel was very clean and the hotel staff was friendly and knowledgeable. I will absolutely be booking with Maui Coast Hotel the next time I head to back. I am a resident of Honolulu, on the island of Oahu, and am familiar with many hotels - this hotel has a charm and simple beauty that couples with price and easy access to the beach for an excellent choice. There's a standard daily fee of $20 a day(typical) for access to things like the wireless internet network and the pool, but the reason I state this as a negative is that they are not very clear about this charge initially and there's no way to decline the facilities for removal of the charge. Again, not a big deal but I felt I should mention it.
The hotel was wonderful, very beautiful facility. The staff was wonderfully friendly. Very nice facility and grounds.
Nothing Black mold in bathroom!!!!
some irritant in the room caused cough- air conditioner, carpets. Needs updating
Loved that it was just a short walk to the beach. And the staff were super friendly which was great. There's an additional $20/day resort fee.
Great location. Nicely appointed room. Great lobby. Food was very good. Stayed Feb. 2016 4 nights. We were on ground level and discovered a cockroach in our bed after our first night. Management was quick to respond as we requested the room be sprayed. Next day we came back to the room to discover a small lizard hanging on the inside drapes (we had never opened the balcony doors). We requested a change of room thinking we wanted off of ground level and they moved us up to the sixth floor. Cockroaches were even a worse problem. Again discovered a cockroach in our bed and when you turned the light on in the bathroom they ran off the counter. Front desk clerk suggested that this was possible in a tropical climate. This was our third stay on the islands and the first time we ever encountered cockroaches. Management needs to be more proactive with a pest control program. Made for an uncomfortable stay and would not return. Not good value for the money!
Can't beat the price and value. Room was well appointed, very clean, with modern upgrades. Wifi was fast too. There is no commercial kitchen on the premises, so they cannot prepare breakfast for you. So only a continental breakfast is available. But it's still a nice spread. Best part, IMHO is the panini maker.
Amazing location.. Staff were not really friendly. Had to really struggle to find the laundry area in Sheraton. I asked one of the staff he just shrugged and walked away.. I would say half the people were happy & welcoming with "Aloha" other half didnt bother and they just wanted to work to get paid.
Proximity to beach 1st floor family suite - room was not aired well. Had the smell of a closed up space that hadn't gotten opened for a while. Beds not comfortable. Other amenities were good - e.g. bathroom supplied
Beautiful setting, excellent and friendly staff. clean rooms. Good snorkling and swimming. Excellent laua excellent food and show. Resturant food could be better.
Location beautiful. $35 daily resort fee. Room was very dated needed refurbishment. Old carpet slow drains.
Hotel was excellent and beach/views exceptional
Brilliant location, nice views, good cultural activities. Disinterested staff, confusing parking, excessive resort fee, underwhelming club lounge, poor elite recognition.
Great amenities. Black rock cliff jumping and snorkeling right off the hotel beach. Easy access to Lahaina. Big family hotel
Room was functional and large enough great ocean front view. No HDMI Input on the flat screen TV so could play my iPad movies. Bathroom was a bit small not particularly functional and a bit dated. Long walk to the large self park garage at closer smaller lot always seemed to be full
Black rock beach is pretty nice, with good snorkeling. Rooms are good-sized. Rooms not as clean as we would like. Bed only so-so. Pool was overcrowded. Restaurants overpriced. "Resort fee" and daily charges even for self-parking.
Staff was exceptionally helpful, even trying to assist with a rental car issue. We had a "garden view" which still had some partial views from the balcony, but only had one chair and not a lot of room for more. Location was great as there were several off premises dining options. The hotel no longer has a beach, so getting a chair on the beach was not an option. Snorkeling at black rock was fair, as the fish life was not abundant and it was crowded. Drinks were inconsistent, with great descriptions but no balance.
the room, the view from the room not enough capacity at the pool for a large amount of guests, not enough sports in the shade during the day at the pool
La localisation de l'hotel: excellent pour quelqu'un qui souhaite avoir l'ambiance du vrai Hawaii. Le service du personnel était aussi très bien. Et la chambre elle-même était de grande qualité.
La situation géographique par rapport à l'aeroport. Hôtel correct mais pourrait être d'un bien meilleur niveau s'il était rénové. Dommage ! Parking payant de 5$ par jour abusif compte-tenu de la situation dans la ville. Chambre vieillotte et climatisation inefficace.
Il est bien situé. Lit moyennement confortable, accès pénible après 18 h, ascenseur mal situé (trop loin), identification de l'hôtel difficile à voir de la route.
L'hôtel est très ancien et qu'il a une odeur de moisi. Le parking est horrible. Le personnel est très gentil. Nous avons passé notre dernière nuit dans cet hôtel pour être près de l'aéroport. Je ne retournerai pas à cet hôtel.
La chambre était vraiment très démodée. Pas très propre
La gentillesse du personnel en général et plus particulièrement lors du petit déjeuner . Le parking payant qui n'est pas stipulé avant : 5 US par jour et internet payant ..
Situé sur la plage. Les piscines et la vue et le personnel, tout était génial ! Le lit escamotable pour nos enfants était un inconvénient. La chambre était un peu vieillotte.
Paysage Aucun confort. Pas de navette. Tout a un prix supplémentaire, ce qui est extrêmement décevant vu le prix de l'hôtel.
L'espace disponible dans la chambre (petit appartement), son aménagement. La calme et le parc arborisé. Le restaurant sur place est très bien, charmant, mais les prix sont un peu surfaits. Le petit-déjeuner est compris, mais c'est très très léger et il n'y a pas de place pour s'installer hormis sa propre chambre ou faire du "camping" à la piscine. Dommage, cela fait motel bon marché. Mais c'est "gratuit", alors chacun fait comme il veut !
Nous avons apprecie l'architecture de la reception de l'hotel, sa piscine, son spa et sa vue sur la mer avec coucher de soleil. Peu de restaurants avec des prix abordables dans la peripherie de l'hotel.