Hôtels - Knoxville

Upon arrival I was able to check in to my deluxe suite at 11am instead of the 3pm check in time. I was immediately greeted and I actually felt like they wanted my business. The room itself was awesome with a king size bed in the room with a stand alone living room area with a pull out couch bed. Very modern amenities and decor. Kind of a home away from home feel. The free hot breakfast was great as well. This will be my hotel of choice from now on when I travel to Knoxville twice monthly..Great job comfort suites

All around great stay...it was easy to locate, clean, friendly place to stay.

Nice selection of foods offered. Everything was fresh and delicious. The fresh fruits were nice.

The plastic cutlery is an absolute joke. It was so flimsy and awkward to hold. Almost impossible to cut a slice of bacon. Absolutely useless for trying to cut a waffle. I had two knives break cutting a waffle. Also, the foam plates are thin. I sliced right through the plate, leaking waffle syrup onto the table top. For a few dollars you could upgrade to a nice chinette style plate, and decent cutlery.

Staff was friendly and room was cosy.

Charged for parking

Very clean, wonderful staff, excellent location to the downtown activities.

The pool was smaller than I would have expected from such a nice hotel. There was no hot tub or sauna.

Lits confortables pour ceux qui dorment difficile !

ils oubliaient constamment de regarnir les articles tels que le savon et la lotion pour le corps.

Staff was super friendly and helpful. Bed was comfortable, breakfast And coffee hit the spot.

Rooms were spacious, comfortable and breakfast was average for continental style. I would stay there again.

We were on the 2nd floor with the elevator on the other side of the motel, but the stairs were not as bad as they could be.

The hotel staff was very friendly and the hotel itself was in great condition. Room was clean. All appliances worked.

There were large dogs staying in the hotel that began barking early in the morning.

Comfy beds, thoughtful room service.

Only three elevators for 15+ floors? It was a nightmare waiting for one to come down and actually fit in one when it did. I took the stairs every time after that.

It was in a great location, and the staff was very helpful. We stayed during the week and it was very nice to be able to get a glass of wine in the bar after everything was closed.

It would have been nice to have a refrigerator standard in the room. We didn't have anywhere to keep our leftovers from dinner.

Je n'ai pas pu obtenir une navette pour aller à l'aéroport.

Nothing

The room smelled horrible, the bathroom floor was filthy as well as the tub. Had to stay as you wouldn't refund our money.

Room was very clean. Beds were very comfortable. Bathroom was clean.

Short and sweet. I was over charged for the room by $30. I will not be booking through Kayak anymore.

Needed better breakfast wasn't a big enough selection

They have a security guard that walks the lot at night. It's good if you're traveling with equipment or gear you can't bring to your room.

The pillows and bed linens were not very comfortable and felt cheap. I've stayed in similar places at similar prices and their bedding was much better.

Friendly staff, good location, clean, will stay there again when in the area

We were in room 717. Brawling in the next room (715) brought management up twice. (Someone else called the management.) Dog barking down the hall. A party down the hall broke up at 2:30 in the morning with much shouting. In the room, lumpy old bed, peeling wallpaper, old mismatched furniture and lamps in the room. I have photos. We stay there every December when we visit family. This is our first bad experience. Do not accept a room on the 7th floor!

Food in restaurant was sub par

Grab n go breakfast.

Stale smell, room needed new paint all around, and comforter on the bed had cigarette burns. Stayed one night on a drive thru, and I guess I got what I paid for, even though the website photos were better looking.

Convenience

Always clean, staff is always nice. Super convenient.

No

Clean, clean, clean. The carpeting was spotless, the bathroom was modest but sparkling clean, the air conditioning unit didn't have any funky smell. It was also super quiet considering it is located next to the interstate.

It is far from downtown. The lobby could use some updating.

Location was convenient, pet friendly, and reasonably clean. The staff was helpful, and the complimentary breakfast adequate. One of our sons and he wife live in N.C., we in Indiana, and the G'ma was in visiting us from Maine, so it was a great place to get together for a visit over the holiday week. Rooms big enoughto spend time in after bringing in the chairs from the other room.

The mattress was terrible, sorry Red Roof, and did have to find the nearest McD's for a more acceptable cup of coffee to go with that breakfast. Might want to put more powerful vent in the bathroom.

Staff was very friendly and accommodating! Very pleasant experience. Came to watch our son play football!

None

It was very colorful and had very good complimentary toiletries.

Rooms have been recently renovated. Staff is friendly and accomodating. Good location just off I-40. We were traveling with two dogs and they were very helpful in putting us on the first floor near a side entrance to make it easier to bring them in and out.

No major complaints, really. My experience was in line with my expectations for a moderately priced hotel room with quick access to the interstate which also allows dogs.

It's ins good location, close to the highway, and the staff are friendly

My kids got lice. Need I say more?

Location, easy to find. Friendly staff at check in, beds were comfortable and clean hotel. Breakfast was good, typical but good. The lady at the desk was very helpful in assisting us finding a place to have dinner that night. Nice to have a smiling face at check in!

It was clean, fresh, beautiful and the breakfast was excellent!

Location

A lot of Bed bugs.

It was clean and the breakfast was good.

The rooms were a little stuffy.

Le personnel était super sympa. Nous étions en ville pour un match de football. L'hôtel avait des biscuits aux couleurs de l'équipe pour nous à l'arrivée. Un service de navette vers et depuis le match.

Staff was great. Friendly and helpful. Room 321 was quiet and clean. Easy on and off I-75. Good value for the low price. Many close by places to eat. Free wi-fi was adequate for us. Flatscreen tv worked well. Neighborhood felt safe.

Room furniture in need of repair and updating. King bed was ok for us but many would find it too soft.

Breakfast

roaches

We had a wonderful stay over the Thanksgiving holiday. I respect the management for giving its housekeeping people the holiday off to be with their families. We enjoyed a plentiful breakfast selection each day.

The location.

The rooms online are different from the room I got.

Pretty quiet two-night stay (Sat to Mon), comfortable bed, nice fridge, microwave, stove, dishes, etc.

Bathtub has some mold and/or dirt around the caulking against the tub wall; air conditioner was noisy, slight smell of old cigarette smell in the room.

Our bartender at our hotel!! She was absolutely amazing and very helpful!!!

The most important aspect of our stay was the awesome desk person! She went out of her way to be helpful and pleasant making our stay at this hotel so enjoyable!All the staff were so nice and the hotel has a wonderful breakfast environment

Nothing. Keep up the great job that you are already doing!

Friendly staff, superb continental breakfast choice with daily changing hot options. Large suite style rooms and very comfy beds.

Le prix est presque inégalable.

Aucun petit déjeuner était fourni contrairement à ce qu'avait promis notre reçu d'achat. Seul du café était disponible.

Location, free breakfast, nice, great value

It was a good average room nice colors the bed was good everything was clean we liked it for the money

The fact that they had 3 security personnel They needed them. Also there security officers resembled serial killers

The people looking for crack outside of our front door, the people approaching me and asking me for money constantly

Staff was nice

Facility a bit run down Bed uncomfortable