Avis des clients
Note globale
8,1 Excellent
Basé sur 61 avis
Restaurant
10,0
Qualité/prix
10,0
Site
9,4
Service
9,0
Installations
8,3
Petit déjeuner
8,0
Chambre
6,7
Ambiance
6,0
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Bedford Hotel
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93 €+
Bedford Hotel
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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6,5
Points positifs : Staff was helpful
Points négatifs : Room was small and a bit old fashioned
avis de
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10,0
Points positifs : friendly staff accommodation has been updated ideal location for tube and central london area really nice
avis de
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4,5
"First and last time I'd stay there"
Points positifs : Location and cleanliness are the only positives I can really say about this hotel.
Points négatifs : No air conditioning in rooms, staff were very friendly but unhelpful at the same time and the beds are quite uncomfortable to sleep in. It's would be a last resort if I'd stay here again.
avis de
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5,6
Points positifs : Location and stuff at the reception desk. Free luggage storage for early check-iners. Smoked fish in "English breakfast". 1 pound per day storage of your luggage AFTER check out. That was also convenient. However, expect to pay cash. Would I go back to this hotel? Very unlikely.
Points négatifs : Size of the rooms is very small. Yes, I am a spoiled American. Metal keys for rooms with huge metal sticks attached to them (so, you will not take it with you) - that was weird in 21st century. What I really did not like is the stuff in the breakfast area. The guys are from Middle East, not too adapted to the level of service in the Western world. Very rude. In the first day, I was seated at some table. I already got some food and then I was asked to move to another table, because my table was reserved. That did not feel very good. Also, who knew that there is a difference between "English breakfast" and "Continental breakfast"? Moreover, I supposed to read the list of items, which are attributed to each type of a breakfast and then go and pick those items. Really? I don't know who came up with that idea, but it's completely stupid from customer's satisfaction standpoint. By the way, "continental breakfast" includes only cereal and toasts with juice. That's it. If you take eggs and sausages, you supposed to pay extra, because they are part of "English breakfast".
avis de
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8,5
Great Location
Points positifs : Staff very polite and helpful, location convenient and easily accessible. The decor downstairs and the garden area in the back were tastefully done
Points négatifs : Although reception area was very clean, fresh and modern in appearance, the rooms are quite old and perhaps need refurbished. The toilet (with no sink for hand washing) was separate to to the bathroom in the rooms which is a bit odd but probably due to lack of space in the layout of the room. But can't really fault the hotel as really good value!
avis de
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10,0
Points positifs : friendly staff accommodation has been updated ideal location for tube and central london area really nice
avis de
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8,5
Great Location
Points positifs : Staff very polite and helpful, location convenient and easily accessible. The decor downstairs and the garden area in the back were tastefully done
Points négatifs : Although reception area was very clean, fresh and modern in appearance, the rooms are quite old and perhaps need refurbished. The toilet (with no sink for hand washing) was separate to to the bathroom in the rooms which is a bit odd but probably due to lack of space in the layout of the room. But can't really fault the hotel as really good value!
avis de
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6,5
Points positifs : Staff was helpful
Points négatifs : Room was small and a bit old fashioned
avis de
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4,5
"First and last time I'd stay there"
Points positifs : Location and cleanliness are the only positives I can really say about this hotel.
Points négatifs : No air conditioning in rooms, staff were very friendly but unhelpful at the same time and the beds are quite uncomfortable to sleep in. It's would be a last resort if I'd stay here again.
avis de
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5,6
Points positifs : Location and stuff at the reception desk. Free luggage storage for early check-iners. Smoked fish in "English breakfast". 1 pound per day storage of your luggage AFTER check out. That was also convenient. However, expect to pay cash. Would I go back to this hotel? Very unlikely.
Points négatifs : Size of the rooms is very small. Yes, I am a spoiled American. Metal keys for rooms with huge metal sticks attached to them (so, you will not take it with you) - that was weird in 21st century. What I really did not like is the stuff in the breakfast area. The guys are from Middle East, not too adapted to the level of service in the Western world. Very rude. In the first day, I was seated at some table. I already got some food and then I was asked to move to another table, because my table was reserved. That did not feel very good. Also, who knew that there is a difference between "English breakfast" and "Continental breakfast"? Moreover, I supposed to read the list of items, which are attributed to each type of a breakfast and then go and pick those items. Really? I don't know who came up with that idea, but it's completely stupid from customer's satisfaction standpoint. By the way, "continental breakfast" includes only cereal and toasts with juice. That's it. If you take eggs and sausages, you supposed to pay extra, because they are part of "English breakfast".
avis de
