Hôtels près de Imperial College London - Londres

Points positifs: Emplacement ! 2 Minutes de station de métro South Kensington. Accès facile en métro ou en bus.

Points négatifs: Les chambres sont petites

Points positifs: Location is good

Points négatifs: Very noisy, I can hear people walking in the room above me. The AC didn’t work the first few nights then it was ok.

Points positifs: Un hôtel superbe, très bel emplacement avec une personnel très professionnel et accueillant.

Points positifs: My absolute favorite hotel in London! Looking forward to come back soon!

Points positifs: Très confortable. Proximité du métro et du coup du centre Petit dej top

Points négatifs: Franchement rien

Points positifs: Son emplacement au cœur de South Kensington, l’espace dans les chambres, le confort

Points positifs: Cosy, élégant, personnel très gentil, salon de thé superbe, chambre super confortable, emplacement top, tout près du métro A refaire!!!!!

Points négatifs: Rien

Points positifs: Breakfast was excellent. Room was comfortable, bathroom small but very well laid out and fitted out. Staff were helpful and friendly. Check in easy and efficient.

Points négatifs: Not much

Points positifs: Hôtel idéalement situé à South Kensington, dans le quartier des musées. Très belle chambre, confortable, très bien équipée, avec un lit super confortable. Personnel au petits soin et très agréable.

Points positifs: Very nice and cosy hotel and very friendly staff in every way. Good location if you want to stay in this part of London.

Points négatifs: Nothing that I can think of

Points positifs: Stylish, welcoming and in a great location- perfect place to start the festive season. Thank you.

Points positifs: It’s a lovely small hotel in a beautiful neighborhood. Surrounded by wide choices of restaurants and cafes. Being next to South Kensington Station, with access to many buses and underground tubes, is very practical. The staff are extremely friendly and professional. The housekeeping is one of the best I’ve ever encountered during my travels, I raise my hat for them.

Points négatifs: The air conditioning is inconsistent and mostly warm.

Points positifs: Very cosy and comfortable

Points négatifs: Nothing

Points positifs: Être juste au-dessus d'une station de métro et à quelques minutes de marche de Hyde Park, des boutiques; personnel incroyablement serviable; chambre très propre, grande et confortable

Points positifs: I find the facilities & staff are most welcoming, friendly & always available. I have been using this London Hotel for many years, in fact when it was called The Royal Lancaster Hotel. I do hope it will revert to that title in the future. Thank you to all for making me feel " @ home" while enjoying my stay.

Points positifs: The staff was extremely friendly

Points positifs: Staff very good. Felt like a top hotel.

Points négatifs: Nothing.

Points positifs: Very professional hotel - a very business feel. Staff great, all good.

Points négatifs: I don't know why English hotels do stays without breakfast ! Look at how the Irish hotels do it. Adding breakfast at 30 pounds is a real turn off ! No buffet breakfast in the world could cost that to supply? Maybe look at this to be a little different.

Points positifs: Location was convenient and staff were really nice.

Points négatifs: Free Wi-Fi was really non-existent; at least in our room. Also, TV had only three channels, which we were not informed of on check-in. However the staff was apologetic and offered complimentary full breakfast for the inconvenience.

Points positifs: Location was perfect for us. The onsight eating facilties were very good. All the staff members were courteous and helpful. The rooms were gery comfortable and well tended to.

Points négatifs: Just like most of the rest of the world, there's too much fast moving traffic everywhere.

Points positifs: Friendly, polite and attentive staff Lovely corner room with great facilities and fabulous views In dining room service was really nice Great location I had emailed in advance that we were celebrating a special occasion When we walked into our room, there were balloons and a Birthday cake prepared by the Hotel, a lovely touch to our stay Thank you Royal Lancaster x

Points négatifs: Nothing

Points positifs: L’accueil, l’ensemble du personnel est prévenant, gentil,le petit déjeuner est excellent les chambres sont très confortables

Points positifs: L’iPhone à disposition dans les chambres de l’hôtel et de plus la possibilité de le prendre à l’extérieur Petit déjeuner complet La Vue

Points négatifs: Salle de bain petite pour une chambre triple Frigo payant

Points négatifs: I have never written a bad review before mostly because, even if we have had minor complaints, if the staff are nice I try to stay positive. But unfortunately our experience with the staff at this hotel was incredibly upsetting which I think people should be aware of. When had reserved 2 rooms, one for my parents and one for myself and my husband. Due to a family emergency my husband was unable to make it the first night and I was going to have to go home the second night. When checking in the women at the front desk were unwilling to refund the cost for the one room for the second night saying they had a very strict cancellation policy, which, ok, I can understand. But then my parents asked that we be given rooms closer to each other as I would be by myself that night. My parents had paid more for a room on a higher floor, so the staff told us that in order to put us closer together, they would have to move both rooms to a lower floor. However, they required my parents to still pay the cost of the higher room.... so they downgraded them but made them pay the same cost. It got worse from there... as it was late, we asked if there was a place to eat in the hotel and we were told to go the the Thai restaurant upstairs who did not have any room, then we were told to go the the restaurant on the first floor who initially told us that there was no room without a reservation, but then when we looked into the restaurant and saw more than one open table they did seat us. At this point, after having been very polite, my father understandably lost his temper at the manager. When I tried to calm the situation down and tell her that we were just very frustrated that they were not willing to work with us at all on our situation, she said that I should understand that the hotel would loose money if they couldn't sell the room on the higher floor...

Points positifs: Staff very friendly

Points négatifs: Nothing

Points positifs: L'emplacement était parfait. Le personnel de l'hôtel nous a recommandé d'excellents restaurants et ils se sont montrés très serviables.

Points positifs: discerning hospitality!

Points positifs: Nous avons été surclassé ! nous avons passé 2 nuits dans une chambre au 10ème et dernier étage de l'hôtel ou plutôt un magnifique penthouse avec vue sur Londres. Tout était au top, literie très confortable, chambre très propre et très bien équipée. Nous avons dîné au restaurant Chinois qui se trouve également au dernier étage de l'hôtel avec une vue sur Hyde Park et Londres, juste sublime et très bon restaurant. Petits déjeuners très biens également. Personnel très aimable et professionnel. Tout était parfait ! Nous reviendrons sans hésiter.

Points négatifs: rien

Points positifs: Breakfast was very good and freshly cooked. The front desk seevice was excellent. eveyone was very polite and helpful. The room was clean and one of the nicest I have had in London.

Points négatifs: Service in the Bars was a little slow in the evening. We attended an award ceremony and the food was very good considering the number there. The table service agt the event was obtrusive sometime pushing inbetween people talking at the table. The Champagne we order from the Bar to celebrate a win was so diabolical we couldnt drink it - that took the edge off a brilliant evening

Points positifs: location and ambience

Points négatifs: Parking

Points positifs: Location, food quality, stuff, comfortable bed.

Points négatifs: Collection of fruit juices very limited, bed sheets fabrics made my allergy remote control of the room are very dirty and when I order new one they didn’t provide me that in second accommodation.

Points positifs: Stuff is friendly helpful, location is amazing, bed extremely comfortable.

Points négatifs: House keeping doesn’t wipe the tables from bedsheets fabric after cleaning the room from unless you tell them to do that.

Points positifs: Le personnel est extrêmement cordiale et offre un service de très haut niveau. L'emplacement, la propreté irréprochable. Rafraîchissement de la chambre en fin de journée. Le déjeuner vraiment pour tous les goûts.

Points négatifs: Le bain douche. Très haut pour y entrer et en sortir. Je crois que pour un hôtel de cette classe il pourrait il y avoir une douche Italienne dans les chambres.

Points positifs: Le petit déjeuner était copieux. Un peu long parfois pour avoir une tasse de café. La plage horaire de fonctionnement du restaurant me parait étroite.

Points négatifs: Il avait un client qui avait loué beaucoup de chambre dans le cadre d'un anniversaire. Etant arrivé tard dans la soirée, il nous ont donné une chambre qui ne correspondait pas à celle que j'avais vu sur votre site de réservation. Évidemment, il n'ont pas eu la possibilité de nous changé de chambre. Il nous ont proposé de changer de chambre pour la dernière nuitée. Mais lors du transfert des bagages de chambre à chambre, les personnels se sont montrés désagréables. De plus, personne ne parlait anglais. Ce n'est pas un 5 étoiles, le service n'est pas à la hauteur.

Points positifs: l'emplacement,

Points négatifs: la qualité du petit déjeuner

Points négatifs: Matelas dur; couloir bruyant ; personnel peu chaleureux, petit déjeuner anglais en extra ;

Points positifs: Great Location, nice Lobby, good rooms , friendly staff

Points négatifs: The heating was a little loud

Points positifs: Very clean, obviously very well maintained

Points négatifs: Rooms extremely small. Extortionate pricing, even for London. Bed wasn’t comfy, tv only worked on a few channels, not an amazing bathroom but enough there.

Points positifs: Personnel aimable Bien situé

Points négatifs: Les chambres sont trop petites

Points positifs: Staff so helpful

Points négatifs: No warm water

Points positifs: Très bonne Literie petit déjeuner convivial

Points négatifs: Produits salle de bain avec pour un séjour long peignoir et skippers à disposition

Points positifs: -Chambre propre. - Excellente situation géographique. - Personnel de l’hôtel adorable et aux petits soins avec leurs clients.

Points négatifs: - Pas de brosse WC dans les toilettes, ce qui n’est pas normal. - Pas de chaînes françaises, ni de sous titres français disponibles sur aucune des chaînes proposées. - Pas de Netflix : se mettre à la page serait un plus, surtout pour un hôtel 5*.

Points positifs: The location is great, the rooms nice and the small restaurants serves nice food at a reasonable price. The staff are very helpful.

Points négatifs: The WiFi is not adequate in some rooms.

Points positifs: Tout, tout était parfait

Points négatifs: Rien, tout était très bien

Points positifs: Beautiful hotel, very quirky, really comfortable and spotlessly clean.

Points négatifs: Understaffed at breakfast so long wait - but staff very helpful

Points positifs: The staff were lovely, we had a few issues with a blown fuse in our room, but they dealt with it beautifully. They were really helpful.

Points négatifs: The handyman walked in on my friend without knocking, but again, the staff were fabulous when told about this.

Points positifs: We all loved the location. The bed was super comfy and staff very friendly. Loved having the apartment and would definitely recommend and stay again.

Points négatifs: The boiler wasn't working when we first got there, someone had switched it off So unfortunately we couldnt have a shower until late. Not a huge problem but abit tricky with children but staff was very helpful.

Points positifs: Always worth coming back, love this place!!

Points positifs: Quirkiness

Points négatifs: A bit small

Points positifs: The location is excellent - a short walk from Earls Court and Gloucester Road tube stations, and with a very good choice of restaurants. The first floor room was very spacious, bedroom and bathroom below, with a nice touch to have an internal staircase leading up to a comfortable living area that had comfortable seating and a desk. Highly recommended.

Points positifs: On avons apprécié que notre demande d'une chambre twin a été accepté. On avons beaucoup apprécié le calme de l'hôtel. On avons apprécié que le personnel nous apporte des couvertures car nous avions froid dans la chambre.

Points négatifs: Avec mon amie nous nous sommes installées dans le lobby, aucun membre du personnel n'est venu nous voir pour une éventuelle commande (nous y sommes restées une bonne heure). Le service n'était malheureusement pas aux petits soins au bar. La literie n'était pas à la hauteur de notre attente.

Points positifs: Bonne literie Petit déjeuner convenable

Points négatifs: Décoration défraîchie moquettes à changer

Points positifs: Petit dejeuner et accueil du service Thomas au top

Points négatifs: Chambre en sous sol au lieu de vue jardin

Points positifs: Proximité du métro; Literie correcte

Points négatifs: Marches non éclairées pour entrer dans l’établissement, feuilles non balayées sur ces marches les rendant dangereuses sous la pluie . Salle de bains froide , vétuste , placage de baignoire abimée , joints de carrelage absent par endroit . Nous avons choisi cet hôtel car nous connaissions la chaîne NH , en particulier celui de Gotheborg en Suède qui est très très bien ,. Grosse déception

Points positifs: Petit-Déjeuner excellent

Points négatifs: Chambre non chauffée. Pas d'eau chaude dans le lavabo de la salle de bain.

Points positifs: Location great for museums but not totally central

Points négatifs: Larger bed

Points positifs: Great hotel, good location for people looking for somewhere just outside London but an easy train ride into the centre, 5 min walk from Earl’s Court station, room was clean and comfortable

Points positifs: Very friendly and helpful service, a nice big room on the top floor. Nice location and great breakfast

Points négatifs: The elevator was out of service temporarily however the staff were very apologetic

Points positifs: Comfortable bed and bedding, lovely lobby

Points négatifs: A bit noisy on the side of the Cromwell road

Points positifs: Good location

Points négatifs: The bed was very uncomfortable. The housekeeping team had poor English language skills and did not understand the inquiries.

Points positifs: Emplacement, personnel, chambres, petits déjeuners, petit jardin extérieur