Hôtels à Tower Hamlets, Londres

Points positifs: The location was perfect. Directly across from Tower of London. The staff was friendly. The train is below the building so very convient to rest of city. Room is small but very nice. The color changing shower was a nice touch. We got upgraded to the best view we could ever imagine. The balcony for the bar on 7th floor was great to look out at all the sights.

Points positifs: Modern, crisp, techy, welcoming feel.

Points négatifs: Loved everything about CitizenM concept.

Points positifs: Breakfast was good. Room was very convenient and comfortable

Points négatifs: Check in process took long as something went wrong with booking through booking.com. Manual check in not very fast

Points positifs: Design and decor, beds and smart room

Points positifs: Very new, high-tech and clean. Gigantic bed with very nice views. And a nice attic bar.

Points négatifs: The rooms are quite small for this price, but the space is optimally used. Not recommended for families with children.

Points négatifs: The concierge put me in a ceappy room cos I didn't dress professional enough.

Points positifs: Location excellent professional friendly staff clean room exactly as requested and comfy bed

Points négatifs: Not enough tea/coffee/milk in room had to go but not a real big issue

Points positifs: Excellent location

Points négatifs: Television didn't work and suite is looking tired

Points positifs: The cleanliness of the room was fantastic and the bed was very comfortable.

Points positifs: A lovely hotel. Very nice rooms. Excellent location

Points positifs: Location and the variety of shopping. Location gives easy access to central London via tube or ferry

Points négatifs: Nothing negative

Points positifs: We were given a room that had a fantastic view over the quay.

Points positifs: Staff very polite and put customers first at all times. Nothing was too much trouble for them. Rooms very comfortable. We pre ordered Breakfast in the room for 9am. Breakfast arrived at 9am on the dot!!!.

Points négatifs: No Bad Point to report.

Points positifs: Went as a London marathon runner. Made people feel welcome. Nice touch to give out free bananas & water. Clean hotel. Good gym facilities.

Points négatifs: Slow check in process. Expensive dinner & breakfast. I booked hotel when vat was 15%&my stay was when it was 17.5-hotel charged difference. Thought the hotel as a gesture could have met small cost itself.

Points positifs: Staff were excellent. Hotel very clean and well kept.

Points positifs: Le confort et les prestations sur place: petit déjeuner, diner, bar et la proximité avec o2

Points positifs: Très belle chambre propre

Points positifs: service impeccable

Points positifs: view, cleanliness & friendliness of staff

Points négatifs: absolute nightmare to get to because of road works surrounding the immediate vicinity, however, this isn't so much a negative about the hotel itself. was disappointed we had the choice of either paying an extra £30 to park in the public car park opposite for 2 days or an extra £50 to have it valet parked. we weren't expecting such a high charge.

Points négatifs: The air conditioning wasn't working and the windows don't open. It was very difficult to sleep in the hot room. We were only in London for 2 nights. We informed the front desk very early on the second day before our 14 hour tour hoping for it to be fixed when we returned. It wasn't, and we were too exhausted to try and change rooms, so we slept on top of the bed trying to stay cool

Points positifs: Staff were all pleasant and helpful, large comfortable room, convenient location, relaxing atmosphere, good towels and complementary toiletries.

Points négatifs: Small window made it a bit dark in the room, housekeeping slightly inconsistent, loud whistling noise when running bath/shower, no cutlery in room, no space for cold storage of personal items

Points positifs: La vue sur la Tour Eiffel Très bon service (à part le check-in) Sa proximité avec un supermarché, metro.

Points négatifs: La chambre était démodée et besoin de peinture Le lobby a une odeur! La chambre est très petite

Points positifs: Surclassement

Points négatifs: L'air conditionné ne marchait pas et la chambre aurait besoin d'être rénovée

Points positifs: Excellent location

Points négatifs: Uncomfortable ironing board

Points positifs: The location of this hotel is unbelievable! It literally sits right on the Thames river, and the view of the Tower bridge is stunning!! Not to mention it’s incredibly beautiful on the inside, it has fantastic amenities and the restaurant inside is wonderful! It’s also a very simple walk across the bridge to the other side to get to the Tower of London and a plethora of other restaurants and shopping venues. The cost was incredibly low for what type of hotel this is, and I will absolutely recommend anyone to stay here for a gorgeous and accessible view of London!!

Points négatifs: The parking garage is relatively small, so if you’re driving in your own car on the weekend, be aware. We had a hard time parking.

Points positifs: I would never recommend or go back to this hotel. Horrible value should have stayed at the Four Seasons for an extra 50.00 a night

Points négatifs: This was one of the worst hotel experiences I've had in a very long time. The hotel was very poorly represented about who they are as a brand, quality of hotel, and by far not valued at 4 or 5 stars as they claim to be. Our first room was a deluxe with tower view. The carpet had tears in it, we had a leaky faucet, and later that evening we discovered the air conditioning didn't work. After many discussions with the front desk their solution was to move us to a twin bed room and put a fan in the room to cool it down. While moving our bags at 11;30 PM the bellman told us this happens quite often and they don't have maintenance on staff anymore. Having worked in hospitality and hotels all my career this is a clear sign to me that the hotel doesn't value their service levels. When having a hotel of over 700 rooms without maintenance on staff you're going to consistently have unhappy customers with service failures. I urge them to put this job back on payroll as it will help your service records considerably. After 3 phone calls the manager on duty Marga was helpful and compd breakfast and upgraded us to a suite the next night. These are all nice but it seemed like we were having to explain to them they needed to do something rather than them being apologetic about the horrible situation of our room and the huge inconvencice.

Points positifs: The view.

Points négatifs: Frig in room.

Points positifs: Staff friendly

Points négatifs: Noise from wedding music way after midnight. Slow check in and check out

Points positifs: nothing

Points négatifs: crazy hot place , slow elevators , old and stinky place , did not we say hell ?

Points positifs: View was amazing, great location

Points négatifs: Had a problem with A/C quickly supplied a fan.

Points positifs: I began laughing and celebrating my good fortune the minute I opened the door to my room at the Tower Hotel. The wall opposite the door had a large picture window with the most incredible view of the wharf and Tower Bridge! I couldn’t believe how wonderful the location of this hotel was and how nice my room was. A short walk to the bridge itself, the Tower of London was next door. A short walk to the Tube station and a sightseeing boat that boards in front of the hotel. Friendly, competent hotel staff and a comfy room. You’d think it would be noisy so close to the bridge, but not a problem. Good blackout curtains too! Great stay!

Points négatifs: Hotel breakfast was fine, but there are also good options on St. Katherine’s Docks just behind the hotel. There is also a Tesco store and a Starbucks for even more options. Both are within the block of the hotel.

Points positifs: The location and views provided by The Tower are perfect for touring London!

Points négatifs: Significant amount of outside noise, at second floor level. Beds very uncomfortable.

Points négatifs: The bathroom was like a cruise ship bathroom. One big piece of plastic and tight fit.

Points positifs: Hôtel très bien situé. Tenu en majorité par des étudiants très sympathique. Je recommande.