It was so close to shoreline and pine avenue You could hear through the rooms
clean & great location THe undisclosed fee to park at hotel. $10 a night which was never disclosed on either website, NOT RIGHT!!!!
The rooms were spacious and very clean. No complaints.
Great Location for the Convention Center, lots of restaurant's in the area, and the comp. breakfast was good The comp. breakfast should be extended to 10:30AM , Refrigerator in rooms would be good improvement. The coffee pot and ice bucket should not be kept in the bathroom, its unsanitary
Cleanliness and friendly AM staff No room service
Location was great. 15 minute walk to the Pike and waterfront location. Close to restaurants, and shopping. The room was clean and comfortable. Staff was very friendly and plenty of parking. The pool was a little small.
Staff friendly Parking could have been better, no big deal, we arrived late!
Location if hotel And cleanliness. the pool looked deceptivly large on the website. It was basically a giant hot tub. The staff was not accommodating. I wanted an earlier check in @ 2:15, I had three small children and apparently no rooms were clean. The breakfast was shady at best and not much room. I had to take the food into my room. This is the last Best Weatern I stay in.
The hotel is clean and the rooms look modern and up to date. The location in downtown Long Beach is pretty central if you want to be in Long Beach. Two double beds instead of two queens, lots of sound traveling between rooms, not a very good shower, room was on the smaller side, check-in issues were an annoyance and were due to staff's actions. Price quite high for what we got.
It was clean and comfortable . I liked that it had things you might forget like a razor , sewing kit, toothbrush , ect. Not enough seating area at breakfast.
Convenient drive from there to the funeral I was attending the next morning. Easy check out Parking fee and got the very last parking spot at night
In the middle of Long Beach downtown. You could walk to local restaurant. Free breakfast was good. Nothing I didn't like
La nouveauté de séjourner dans un hôtel bateau Le rapport qualité/prix, le personnel, la taille de la chambre, le parking, le manque de commodités à bord, les formalités à l'arrivée
C'est un hôtel cool et vieux paquebot de croisière. C'est une destination touristique à lui seul. Également, l'hôtel est vraiment tout près de l'héliport si vous prenez l'hélicoptère à Catalina. Dans l'ensemble, le bateau avait l'air vieux et peu fréquentées et crasseux. La salle de bains avait l'air un peu sale - peut-être seulement-âge et il y en avait disparu ampoules de certaines des installations dans la chambre. J'ai voulu celle-ci aussi comme si on remontait dans le temps, mais cela ne faisait pas trop l'expérience en semaine. Peut-être que les week-ends sont moins ?
le charme restitué intact du chic de l'entre-deux guerres. la localisation dans le port de Long Beach
Bonne qualité/prix, le fair de dormir sur le Queen Mary et très palisant. Les chambres sont simples mais confortables et propres. Breakfast agréable sur le pont du navire. Bonne situation, pas trop loin de la ville, des activités touristiques et des plages. Très belle vue depuis le bateau.
l'ambiance générale sur le "bateau"et la cabine. vraiment très sympathique et plein de nostalgie. suite à une contamination de l'eau, pas d'utilisation de l'eau durant notre séjour, à l'exception des toilettes....pas de douche.
L'originalité du lieu.
Cadre superbe bien restauré, on attendrait plus qu'il puisse quitter les quais.
Cadre exceptionnel, personnel très sympathique.
Queen Mary est un hôtel fantastique : historique, beau et très bien situé ! On a vraiment hâte d'y retourner !!!
Propreté et insonorisation des chambres Le personnel de la nuit est distant...
Cet hotel est idéalement situé pour visiter Long Beach et la côte pacifique entre Los Angeles et Newport Beach.
L'accueil Le petit déjeuner
Le personnel est vraiment très courtois et professionnel. J'ai bien aimé le petit déjeuner continental. La salle de bain était bien nettoyée et bien fournie. L'adresse n'était pas dans le meilleur endroit de la ville. La chambre avait quelques dommages aux murs. Il n'y avait qu'un seul ascenseur, alors il a fallu beaucoup de temps pour l'utiliser. Les structures de parking est vraiment très étroites et nous n'avons pas pu trouver une place de parking à plusieurs reprises.
Propreté de la chambre, acces internet gratuit, canapé dans la chambre, taille de la chambre. Salle du petit dej trop petite.
la grandeur de la chambre, le lit spatieux, le frigo et le micro onde.le petit dejeuner avec bcp de choix et le parking gratuit l'heur du petit dejeuner se termine tôt
Hôtel confortable et bien situé dans la ville, personnel accueillant et serviable.
The hotel was nice, clean and the location was close to downtown long beach, staff was really friendly and helpful. Our stay was great, beds were really comfortable and our room came with a fridge and microwave. Would comeback to stay for next years Long Beach marathon. Only thing wrong was the walls are a bit thin you could hear door close from other rooms down the building. But other than that's no other problems.
Good money value - better than expected Cleanliness and nice furniture Lots of lighting in the room Breakfast only starts at 6:30AM Difficulties to excess wifi through multiple devices
The maintenance guy, when we were finally able to get the front desk to have him check out our room, was a fast worker and great to talk to. The bathroom was really nice, aside from the faucet not being screwed on (maintenance guy fixed it), shower gel container they provided was broken, and toilet looked about 20 years old. They gave us a bottle of wine since we were there for our honeymoon. It's really a motel, not a hotel. Room was not artsy, eclectic, or colorful like they advertise- it was brown, beige, and black with only 2 splashes of color in the whole room. Housekeeping sucked- didn't vacuum when there were obvious areas of food crumbs, left the garbage can on the toilet, didn't replace ice bag, didn't notify maintenance of problems with room (he specifically said they're supposed to do that). Internet was practically nonexistent and we were only allowed two devices. No HDMI hookups on the tvs. Front desk wasn't very helpful and didn't notify maintenance the first time we came to them with problems. Curtain was ripped so 6 inches of light poured in the room. People smoked outside our room so the smoke smell got in our room die to the 1 inch gaps around the door. They overpriced every service ($2 to wash laundry, $1.75 to dry laundry, $3 minimum to use their computer and $0.50 for each additional minute, $1-1.50 to print per page, etc.). No hot tub, just the pool, though the pool was nice.
Rooms looked modern It was over priced. Def not a 3 star. Bugs in room. Bad area! No tv signal even worse was the Internet signal!!! I would and will not recommend Hotel Current! Place.
The rooms were very big. Bathroom was great.
It was value for money and the staff were great! There were not enough facilities in the room
Nice waterfront location Hard to fine by drivers
The staff was very courteous from the moment we arrived and very helpful the entire time. We would recommend this hotel to anyone visiting the Long Beach area in the future.
The views, particularly at night. It was undergoing renovation of one of the towers. Some noise etc. associated with that although it stopped by 5 pm. The staff at the restaurant was really terrible when I had a late lunch. I have stayed there before and enjoyed good service, but it was quite bad on this trip. I waited for at least ten minutes while waiters walked by me and waited on tables seated after I was. There were only 6 or so tables total as it was late afternoon. At one point my waiter talked to the table next to me about personal matters for about ten minutes and then walked off without coming by my table or refilling my water. My experience with all other staff was excellent. The restaurant staff is entirely responsible for the Okay rating.
I would recommend a water view. It was a great! Nothing
We especially liked the location and the service by the front desk. Fuego is a great place to dine. Unfortunately, we were placed next to a family that were loud and disrespectful until late night. The hotel staff tried to quiet them; however, it took many attempts. It was not the real fault of the hotel; but it did make our stay unpleasant.
We (either spouse and/or kid) have stayed here at least once a year and have watched it undergo many improvements, it is a wonderful place to stay if you want to be close to the Queen Mary but would like to avoid the noise or prefer a larger room and a pool. Since it is set up like a motel, you have to walk over between buildings and to the pool. The Sunday brunch is fantastic, there is a cute sand area for the kids, decor is cute and the facility always appears clean. I have not used any of the service options (in room or pool side) due to some really bad experiences prior to the change of ownership. During the last stay there was a music festival at the Queen Mary which is to say that it was difficult to get to the hotel and once there, parking was difficult and people were pre-partying around the hotel. We had dinner reservations on the QM and the woman at the front desk offered a golf cart shuttle to the ship. On our way to the room we watched concert goers jockey for a space on the golf cart and then proceed to sit on one another's lap to fit. When we later approached the golf cart pick up area we were relieved to find it empty. A person identifying himself as a manager informed me "this cart isn't working, the battery is out" and then he clarified that it was the only one they had. Lame. In the end we were able to get to dinner in 10 minutes via sturdy Louboutins and the walk path but I would have liked a more professional handling of the situation.
Beautiful view and location, and very nice room. The staff was very nice to deal with. The price was a little high, and the rug in the room should be replaced.
Easy access to bus line ( bus line is Clean an convenient) takes you to downtown long beach. Free shuttle to cruise ship terminal. Great pool and pool bar staff. Cool/funky mayan theme throughout.
The atmosphere, view and vibe was relaxing and incredible !! the guy at the front desk was really respectfull and helpfull and even gave us free fresh baked choclate cookies at check in and compt our parking for our visit , think his name was Noor ... Highly recomend and will definitley be coming back soon ! Thumbs upppp
And prRoom was nice. But the staff was very helpful
Super clean and nice. The bed was so comfortable I didn't want to leave it. Beautiful pool deck on the roof where you can eat and relax. The shower was amazing. Super large.
Comfortable room. Nice bathroom. Price was too much.
Very comfortable. Nice stay. Staff were friendly. Iron didn't work. Vanity mirror didn't work. One request from staff wasn't filled. No microwave.
Modern feel, staff friendly Parking 16$ extra per night! (Hidden cost) pool not heated and small. Did not like outlet mall being attached to hotel.
Everything was great No shuttle service
J'aime boucoup le location. J'aime pas de petit roms et parking.
Clean. Upscale. Comfortable Cost per night
Good location. Near shopping and the beach. Construction made accessing/finding front of hotel difficult. Hotel had no signs indicating where entrance was located and no street level signage visible. Confirmation emails did not indicate hotel was under construction. Room service would not take our breakfast order, weird.
The view from the room was great & staff was great!
The "Check In" staff was wonderful, helpful, and made me feel welcome. The rooms were comfortable and I will mostly likely stay here again when I visit Long Beach, CA. The hotel is in a great location prior to cruising and/or enjoying the beach. Even though my parking fee was waived, I hope free parking becomes a standard practice.
Everything was nice, nice staff and very convenient to everything. The bathrooms were dirty and the shower absolutely was the worst one I've ever encountered.
Got a great last minute deal on this hotel, worked out great. Perfect location near restaurants and shopping on the shore.
Very convenient stay while attending the ISSE at the convention center. Very professional & attentive staff throughout my stay. No doubt under great management!
$26 parking for hotel guests. Receptionist just said "yeah, this is Long Beach"
Great Location to the Queen Mary and restaurants. Issues with wifi.
one of the most amazing experience to stay at the host hotel for the long beach marathon. the hotel made sure that the guests who stayed at the hotel who participated in the events will receive a mini brown bag w/ goodies for the race. room did not come w/ a mini refrig nor any mini bar
Rooms were lovely and reception staff were very friendly
Pillows and beds are perfect.
Are room was right next to the service elevators which kept us up all night long. Only thing the staff would do was discount the valet parking charges. Won't stay there again!
The staff was rude and even lied about the rooms I booked. I had booked a room with double beds only and they gave us a king. I told them I had comfermation that it was double beds and they said it I could not find them and print it out, it was just too bad for me. Luckily, I did find it....it said double beds only....so they finally gave us the room. The staff person to.d me I booked a king...I I to.d him he was wrong and he hung up. It was a bad experience. I had to speak to the manager and the home office and print out the paper that promised me a double bed room before anything was done. Never had such a bad e perience.
It was clean. And staff was very kind . I paid in advance online for 2 Queen beds, and checking in at 5:30 we were told they only had a king! Then we go to park our cars and the spaces are like for Barbie's car !wayyyy to narrow spaces & posts that many cars have played tag with! The location is just ok...tO far from Pine Ave & 2nd Street where all the restaurants & shops are ! And they charge $15 per car per day to park in that horrible parking structure! They had NO shuttle for around town locally. The walls are thin, we had neighbors on both sides of us keeping us awake all night, laughing & partying!
Excellent facilities. Very efficient service. Only one restaurant/ bar open in the evenings. No restaurants/ bar nearby. Consequently, service was slow.
The staff had no idea how to handle booking.com customers and treaded us like second class customers. The breakfast buffet is weird, it's one buffet for continental and american breakfast. As booking.com customer, you are not allowed to touch the american breakfast items.
rely was normal hotel,nothing is spacial
La situation. Difficile d'obtenir des renseignements généraux auprès du personnel de l'hôtel. Une navette était disponible pour des courses dans un rayon de 3 miles. Bien que rarement utilisée, pas moyen de s'arranger contre un supplément de se faire amener à 5 miles pour une location de motorhome.
Le personnel était sympa et attentionné. Le lit n'était pas confortable. Il n'y a pas le petit déjeuner continental. Il n'y avait pas de minibar.
La chambre était très confortable, le personnel était très serviable Bruit devant notre fenêtre nous a réveillé
hotel pratique au confort suffisant pour un prix raisonnable il est sur une route à grand traffic .... bruit ...
I had a roof over my head "Harbor view" was probably 20% of viewable area from room window. Other 80% was a corporate building about 40 feet away from the Courtyard hotel. Construction noise on the floor above mine sounded like a drumset above my room. Parking is $19. Only one room key worked. No room pictures on the website (as of 10/18/2015), so it's a roll of the dice on what you're getting since they are "renovating" rooms. Expensive, even for the basic room. Entire hotel smelled like they had experienced flooding/water damage. Very strong musty aroma.
The on site restaurant was very good. The wooden floors were not desirable because we could hear footsteps above us. One sliding glass door really didn't let in enough daylight.
When I went to check into my hotel they told me that they are full and don't have my room. I have already paid for the hotel yet they told me they don't have a room with two beds anymore and they only have one king bed room left. This left me speechless because how is it possible to sleep on a king bed with three guests. When I asked the front desk person to let me speak to the manager she tells me, i have to wait 30 minutes and she said that instead i could just take the king bed and be fine with it. Also, another thing she suggested was to get a refund if i don't wanna take the king size bedroom. It was HORRIBLE experience because they over book the revenue of the hotel and people like us gets left with no room.
The staff was very helpful and nice. The price was high for what you get at the hotel. I have stayed in very nice hotels that offer a more luxurious feel. Also, there were protesters there outside the main entrance almost every morning around 0700. You could easily hear them and it was quite obnoxious.
Booked online for a room with a double bed. Reservation confirmation after booking the reservation snuck in "double or king." When we arrived at the hotel, there were no rooms with double beds and not even any rollaway beds. So I canceled the reservation. Kayak may not be the responsible provider, but when the website option selected is room with double beds and that's the primary reason for my selection of the particular hotel, they better have that kind of room available to backstop my booking. Otherwise, it's false advertising. I will think twice before using Kayak again to book a hotel room.
Breakfast was very expensive, but also very good. No fridge, no ice machine on my floor, very dirty bath tub, uncomfortable bed, no outlets by mirror, outlets by bed did not work,
The hotel itself was beautiful, and edgy. Everything was an additional charge and expensive. I've stayed in NY and never thought i'd see pancakes sold at $15. I also would expect a hotel to include wi-fi. Water for $5???
Elevator music vapid & hilariously loud Wi Fi not free @ these prices? Told suite would have welcome basket w champagne--got nothing No newspaper weekends @ these prices?
On Pacific Coast Hwy in Long Beach
The Chinese restaurant, good value excellent meals. Parking space
I stayed there on 9/10 in room 129A. Ever since my stay I've been itching. When I told the hotel about my stay and seeing bugs on the bed in the AM; they denied the problem. Any help with getting rid of the itches and legal actions? Thx!
Room cleanliness Wide beds Broken coffee machine. 11 am checkout
My room was very clean and comfortable. The staff was very helpful and friendly. The location was central. There wasn't an elevator. The outside walkways were dirty and the trash cans were always full of trash. The parking lot is difficult to drive through because of the numerous gulleys across the lot.
The location was easily accessible to the freeway and downtown areas. Quiet stay and comfortable amenities. Would recommend to anyone in the area.
Cigarette butts all over stairs -and next to doors. Dead cockroaches on landing of stairs. Yuck. Breakfast buffet very mediocre. Cold eggs and sausage. Area needed cleaning. Coffee not good
les chambres au RDC donnent sur le parking et la ch 109 a egalement le bruit de la climatisation , donc tout cela est trop bruyant .salle du petit dej est minuscule .
Proche du centre, des différentes attractions, plage et pubs
hotel et quartier sans caractère
Tres bon rapport qualité / Prix
situation géographique idéale pour profiter de la plage à pied. la salle de bain vétuste (robinetterie..) mais propre .
C'était parfait pour le prix, tout en étant suffisamment proche du centre de convention, la chambre était grande et agréable.
L'emplacement était génial, ma chambre était super. Le parking était bondé, mais j'ai pu aller au parking de la station service à côté.
La piscine a été fermée et leur idée du petit déjeuner continental était des céréales et des bananes. :(
Rapport qualité prix très bon compte-tenu de la proximité de la plage (5 minutes à pieds) et du centre ville (20 minutes à pieds) et des prix pratiqués dans les hôtels alentours. Wifi fonctionnel gratuit. Equivalent à un 2 étoiles en France. Etat des lieux en fin de course, à besoin d'un sérieux ravalement (certaines chambres étaient en travaux lors de mon séjour), fuites d'eau dans le couloir, propreté optimale compte tenu de la vetusté, piscine au beau milieu du parking contrairement à ce que laisse penser la photo (zoomer avec google map pour voir), murs en cartons à déconseiller pour une famille lorsque les voisins sont en pleins ébats... Les week-ends, les jeunes débarquent de L.A. pour faire la fête (bruit durant la nuit)
Proche de Downtown pour la vie nocturne, plage à proximité Loin de la 2nd street pour le shopping
La chambre était propre, employés sympathiques et serviables. C'est proche de nombreux endroits sympas. Le parking était un problème au début, mais on nous a permis de nous garer à la station d'essence, donc ça allait.
Situation et rapport qualité prix très bon, personnel attentionné. connection wifi irrégulière