Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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8,0
Points positifs : Once I talked to a manager about my problems, everything got straightened out, the changes were correctly made and they even gave me a deep discount for my troubles.
Points négatifs : The people behind the 866 number were completely useless in problem resolution and could not forward me to the local airport facility or give me a direct number to call. As such, I eventually had to drive down to the airport again and talk with a manager to get things straightened out. The problem was that they dropped a car off at the FBO I landed at, but it was someone else's car and they never asked me to sign for it. As a result, when I needed to extend the rental and change the drop off location, all of the reservation numbers, car numbers and names on reservations were wrong and everything was hopeless screwed up.
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2,0
Points positifs : Staff not friendly. Had to wait nearly an hour for next available car when car was reserved in advance.
Points négatifs : Have cars on hand as reserved
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10,0
Points positifs : Quick counter service. Good rates.
Points négatifs : Not could have been better.
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10,0
Points positifs : Quick pick up and exactly what I expected.
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10,0
Points positifs : Great truck
Points négatifs : Gas mileage
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9,6
Points positifs : Great location at Long Beach. Clean.
Points négatifs : The vehicle did have some damage when I picked it up, but I reported it before leaving and had no issues.
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8,8
Points positifs : the staff made it supper easy for me to pick up or return the car. thump up
Points négatifs : keep up the good work
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6,0
Points positifs : Pick up office staff was great, loved the car and price
Points négatifs : An employee in the parking lot at drop off who was extremely rude and a very poor communicator. She was not identified as an employee in any of her clothing and honked repeatedly and yelled. We had never been here before.
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10,0
Points positifs : Pick up was fast, drop off even faster!
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10,0
Points positifs : Yes
Points négatifs : Cheaper
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10,0
Long Beach Pleased
Points positifs : Quickest non-member check-in I’ve ever experienced. Less than 5 minutes and no line. Clean car, easy drive-out, fast return made this a pleaser for a car rental.
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4,8
Points négatifs : I had to call three times to dispute additional charges they placed. One which occurred over a week after my rental had been completed.
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10,0
Points positifs : Quick counter service. Good rates.
Points négatifs : Not could have been better.
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10,0
Points positifs : Quick pick up and exactly what I expected.
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10,0
Points positifs : Great truck
Points négatifs : Gas mileage
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9,6
Points positifs : Great location at Long Beach. Clean.
Points négatifs : The vehicle did have some damage when I picked it up, but I reported it before leaving and had no issues.
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8,8
Points positifs : the staff made it supper easy for me to pick up or return the car. thump up
Points négatifs : keep up the good work
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10,0
Points positifs : Pick up was fast, drop off even faster!
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10,0
Points positifs : Yes
Points négatifs : Cheaper
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10,0
Long Beach Pleased
Points positifs : Quickest non-member check-in I’ve ever experienced. Less than 5 minutes and no line. Clean car, easy drive-out, fast return made this a pleaser for a car rental.
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2,0
Points positifs : Staff not friendly. Had to wait nearly an hour for next available car when car was reserved in advance.
Points négatifs : Have cars on hand as reserved
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6,0
Points positifs : Pick up office staff was great, loved the car and price
Points négatifs : An employee in the parking lot at drop off who was extremely rude and a very poor communicator. She was not identified as an employee in any of her clothing and honked repeatedly and yelled. We had never been here before.
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4,8
Points négatifs : I had to call three times to dispute additional charges they placed. One which occurred over a week after my rental had been completed.
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