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The hotel has many positives such as: clean surroundings, friendly staff, great food, free wifi, & an inexpensive valet. N/A
Clean. Staff is very friendly. Has a nice vibe. Close to airport. My room particularly overlooked busy street. Decent stay for decent price
I really thought the room was lovely--large. Things seemed updated and clean. Bed was fairly comfortable--everything worked well. Staff was warm and friendly. Cookies in the afternoon provided at front desk. First bellman didn't tell us that we could stay parked in the Handicapped Parking spot in front. Second bellman did, but a $10.00 charge appeared on the final bill. Staff took it off when I explained. Requested 4 pillows and a view as our most important request. No view and only 2 pillows on bed when we arrived. Bellman brought two more pillows after a phone call. Artwork in hallway is a series of gigantic pictures of 1950 ish dolls---creepy. Including a 5X7 framed photo of one of the doll pictures on the desk in the room. i could see one, but entire hall lined with them.
The staff couldn't have been nicer and it made the stay that much more enjoyable! Highly recommended and will stay here again!
I arrived late because my flight from Miami was delayed a few hours. As I walked in around midnight, the staff helped me load up my suitcases into a trolley and directed me to where I could take my dog out for a walk. I ordered a breakfast that night for sometime between 9:00am and 9:30am the following morning, and it arrived promptly by 9:05am. The staff also allowed for a later check-out at 12:30pm to give me time to maneuver my belonging and dog. Overall, it was a pleasant experience. I would recommend. They stopped serving food for room service pretty early.
Love the idea if complementary cookies. I didn't eat any but the idea is great. Thanks. They nickle and dime you on the breakfast. $9.99 for a bowl of oatmeal. Nooooo! So sad. $30.00 for the two of us to have eggs, sausage and potatoes. Really. And the OJ was a separate charge, ouch.
Overall we loved the hotel and will go back. Very clean, comfortable, quiet. Nice restaurant/bar upstairs. Courtyard peaceful. Staff very friendly. The paintings of the "Barbie"-like girls in the hallway were odd.
Very comfortable beds. Love the hip decor. Would come back again. Really Nice people. In general we really enjoyed Manhattan Beach more than other coastal cities. It's less cramped feeling and has a wonderful Beach. Valet parking. I'm guessing you could park in neighboring streets if you wanted. It's on a busy street but it's nestled back a bit so you don't feel it.
We loved the location, cleanliness, size of the room and price. Room service- the breakfast was awful! We didn't eat all of it because it was a soggy wet fried egg sandwich with rolls of lunch meat and wet uncooked spinach. Honestly don't get breakfast there. Also the front desk girl didn't make eye contact or smile once- not sure why but that got to me.
The room decor and space were both excellent. The bed felt firm in an inexpensive fashion, but was still reasonable in comfort. The real reason for the low rating in an otherwise four star establishment was the complete lack of hot water pressure at 1030 am on a weekday.
We loved the location. And we loved the quiet professional attitude of all staff- everything done with a smile and curtious attitude. Extremely service minded- which made us feel valued as customers and we will definately stopover again.
- the staff were very friendly at all times - the location of the hotel was great, Manhattan beach and the surrounding area are lovely and its an easy 30 minute drive to central LA - it was very busy, the foyet doubles as the bar which was constantly busy with parties, this meant that there was nowhere for the hotel guests to relax or sit with a drink - the lighting in the room was very dark and due to being overlooked by the main road (ground floor) we could not open curtains to enjoy the sunshine, it began to feel a little depressing in the room!
Staff were very helpful and location was perfect. Close to all the action yet quiet. In the evening you had to enter hotel through lounge bar which at weekends was packed so not ideal with kids.
Very dark and claustrophobic rooms. The colors are dark for a spa hotel. And very noisy. We don't call a spa hotel just because there is a tub in the room. more "willing to help" personnel instead of pretentious trendy ones. we request service.
THe desk staff was very attentive and accommodating.
Location, room amenities Expensive, no complimentary waters in rooms or glasses (must be requested from front desk), couldn't get logged onto the wireless internet network in the hotel, loud party til 2:30 a.m.
the ambiance, proximity to the strand/beach, complimentary breakfast, overall service was good. it has the "cool" factor of the club atmosphere at the front desk. however, it is sort of unsettling checking in late in the evening in the middle of the club, without being all done up and all the clubgoers are sort of checking you out while you stand at the front desk. i recommend trying to check in before the night life begins there if you are at all self-conscious. i like the complimentary use of bikes and beach chairs. when we arrived our room was extremely hot - even the bellman commented on it. However, after 2 hours the a/c was still not working to get the temp down. We called to front desk at midnight and said we would like to change rooms in the morning. the next day no one contacted us to see if the problem was remedied. the a/c system is strange - it cut on and off all night. in the middle of the night it was very hot in the room but by morning it was freezing cold. the temperature never stayed consistent. it was a very disruptive 3 nights of sleep with the constant temp changes and the clicking and humming of the system turning off and on all night (approx every 20 minutes).
The room was relaxing and comfortable. It was perfect for my wife and I to celebrate our anniversary. The price was a bit much for what it offered but I was willing to pay becuase of the location and it was a nice place to stay at.
We stayed in this room the Friday after Thanksgiving and got a good deal. When we checked in, the front desk employee informed us we had $50 worth of hotel amenities we could spend on drinks, food, etc. We had room service for breakfast and it was awesome.
staff at the restaurant was extra-attentive and well-trained nothing
Location for business was excellent. Staff was very nice and accommodating. Room had a lingering smell of body odor. They had tried to cover it with lots of fresheners but it was always there. Also room was bit tired looking. Needs some TLC.
Location, staff was very accommodating , beautiful grounds .... Only one bad experience.. but I so enjoyed my stay that I will not mention the big mistake a ( single) staff member made ..
Le personnel est super, et dans l'ensemble c'est un hôtel très agréable. Pas à la hauteur de nos attentes basé sur des expériences précédentes à d'autres hôtels Ritz. On le sent fatigué, ce n'est pas aussi luxueux que d'autres, et il commence à montrer des signes d'usure faute d'entretien. Un simple exemple est la piscine aux tuiles fendues et qui fait vraiment délabrée.
Je ne sais pas par où commencer pour trouver les mots pour exprimer combien nous avons apprécié notre séjour au Marina del Rey Ritz Carlton! Nous sommes arrivés un mercredi matin avec un enfant malade. Le personnel a immédiatement pris les choses en main nous aidant à nous trouver une chambre et s'est plié en quatre pour s'assurer que notre séjour soit très agréable. De la personne qui nous a accueilli pour prendre nos bagages, au service de voiturier, au personnel de la réception ou aux serveurs dans le restaurant et la boutique de cadeaux (qui a ouvert pour nous trouver des médicaments en plein milieu de la nuit) , et jusqu'au directeur qui nous a recontactés même après que nous avons quitté leur hôtel, tout le monde était gentil, attentionné et fantastique ! Ils nous ont fait sentir comme chez nous, avec une famille qui se préoccupait de nous. Quelle expérience fantastique !
J'aime la présence du personnel Pour une clientèle jeune, 25-30 ans ce n'est pas un hôtel intéressant ,c'est plus pour une clientèle plus âgée. Étant un athlète olympique de 23 ans, je n'ai pas aimé.
La situation La nourriture du service de chambre. La soupe française était dégoûtante. Il n'y avait pas de verres dans la chambre. Il a fallu très longtemps pour avoir le room service le voiturier a mis 15 minutes pour aller chercher notre voiture
Wonderfully attentive staff
l aspect général de l hotel, la propreté, la grandeur des chambres, la situation géographique de l hotel le bruit, il y avait des travaux sur la terrasse pour la réfection de la piscine de l hôtel, le passage de l aspirateur très bruyant dans le couloir très tot le matin
J'ai bien aimé la chambre. La vue était magnifique. Je n'ai pas aimé payer pour le stationnement et devoir payer 100$ obligatoire après avoir déjà payé 170$ pour une chambre.
Le prix du crown plaza n'est pas exessif pour la région il faut se méfier de hotel à moins de 100$ qui proposent des piscines et de belles photos qui ne sont en fait que des motels miteux arrivé sur place... Le Crown Plaza ne ment pas dans sont descriptif et une fois sur place on a même de bonnes surprises!!! Le mauvais temps en plein mois d'août à redondo beach et même Santa Monica où Venise 3 jours sur 5 on a eu froid et un ciel voilé alors qu'en descendant vers Long Beach où vers Las Vegas le beau temps est au rendez-vous.
tres bien située géographiquement menue du midi au restaurant
vaste chambre, insonorisation, proximité de Manhattan Beach situé au bord de l'autoroute dans une zone peu attirante
C'était un agréable refuge pour moi et ma femme. Très agréable et relaxant. Le service à l'étage est magnifique.
Les muffins aux myrtilles, l'ambiance château près de l'interstate et du supermarché dicount, la cour intérieure et ses oliviers, la surprise des bouquins exclusivement en danois dans la bibliothèque, le parking gratuit, la proximité de l'aéroport LAX. La literie très molle, la climatisation bruyante, le quartier totalement dépourvu de charme
Mon mari et moi avons passé un merveilleux séjour à l'hôtel Marina del Rey. Notre chambre avait une vue incroyable sur le port et était très bien équipée et le personnel n'aurait pas pu être plus serviable. Je recommanderais cet hôtel à tous ceux qui vont en voyage dans cette zone de Los Angeles.
I liked the location. The beach so close, the strand for bike riding, the many selections for restaurants, especially breakfast, and little shops at the pier. Weather was awesome too. I didn't like our room looking out to a public part, but the ocean just beyond it was beautiful. The kids skateboarding just outside our room was annoying, along with people coming and going from public parking and restaurant across the street.
Loved the fantastic view and perfect location to beach activities,shopping and dining.Coffee and pastries were delicious. Thank you for a wonderful stay!
A luxury hotel close to the Beach and still within walking distance to restaurants. Nothing!
Wat i liked the most was tht we playd music all night n no one complained. They did nt ask what beach view i wanted. And they jus gave me a room when i knw i was the 1st there.
Amazing beach view, comfortable bed, nice fireplace and sitting area with small kitchenette. Hot tub was in the back of the hotel and did not look clean.
location, location, location! fluffy bed, free breakfast, room amenities and decor.
Check in was super fast. Parking was free & in a gated parking garage which gives peace of mind. Hotel looked updated and clean. Room was clean and roomy. Bathroom was telling perfect size. Wifi was free which is always great. TV worked well. The hotel room bed was super comfy. And the breakfast in the morning deserves a 5 star rating! Shower was probably the only downside.. the water was luke warm at its hottest & I didn't like the shower head water settings.
I had a flight in the early morning so I stayed here for one night. Room was spacious, clean, and convenient. Price to value was perfect. Free secure parking but you have to walk back down the parking lot and enter the building from the front instead of through the parking lot. The best thing is that it was 8 minutes from the airport! The area was a little sketchy and not a lot of food options near by. The woman at the front desk in the morning could have been a little more helpful. We left our car keys and room key in the room while rushing to our flight, and we had to wait for her to "finish her transaction" in order to get the keys. Breakfast eggs were not fresh and you could taste it but there were plenty of other options.
Staff very friendly and accomodating. Was having work done on my apartment and needed a place to crash. everything was fine
Everything was wonderful. The rooms are nice spacious and clean. The service was excellent. the breakfast was hot fresh and had many items. The indoor heated pool was very nice for the kids as we went in December and the weather was a bit chilly. Parking is free and the attached garage has plenty of space. Nothing
We booked through a travel site and Hampton Inn staff was ill-prepared. Although we paid for three nights, Hampton Inn checked us out after the first night and I had to check us in again. Moreover, we were charged again for the stay even though we paid up front through the travel site. Getting our money back or to even get Hampton Inn to recognize the error was a nightmare. We recommended Hampton Inn to our relatives who were also staying for the Thanksgiving holiday. Because of my wife and I, Hampton Inn booked four rooms. Never again! We will never stay at a Hampton Inn again.
I booked a handicapped accessible room online and when checking in they had no record. Other than the booking problem I thought it was an excellent hotel.
I've stayed here twice. Both times were great. Clean rooms and bathroom. Comfortable beds. Pillows a little flat. Clean modern feel establishment. Very friendly and accommodating staff. Nice continental breakfast. If you have the time you can monitor the rates and save at least $20 off the normal daily rate. Love this hotel. Will continue to use as my primary place to stay. If you aren't familiar with the city it can appear to be a bad area. It's really not bad but it's definitely not Beverly Hills. All the major fast food places are in walking distance. Close to the airport and freeway. Needs to put a microwave in the lobby with continental breakfast.
Very clen, good breakfast and friendly staff.
Situation parfaite à 10 min au sud de lax et 3 min en voiture de la plage. Wifi suffisamment rapide et beau jacuzzi + piscine. Nombreuses chaînes tv et grande chambre. Parking gratuit en sous-sol !!!! Prix imbattable pour cette catégorie d'hôtel.
Eclairage chambre insuffisant
Chambre propre et correcte avec jaccuzi Décoration de la chambre un peu vieillote... Personnel peu chaleureux!
La facilité d'accès vers la plage. Le bain à remous ne fonctionnait pas correctement. Le soir le personnel était très sympathique. Le petit déjeuner aurait pu être un peu mieux.
rapport qualité / prix pour LA un peu plus de sérieux de la part du personnel (avions réservé 4 nuits et nous ont booké que 3 en nous disant que booking leur avait donné 1 résa de 3 nuits...)
Nous avons apprécié la navette gratuite pour l'aéroport.
Room was ok decore of hotel is a little dated but was not expecting a new hotel at the price, staff on counter at night very helpful and friendly A little noisy on the road side rooms and the girl on the front desk during the day needs to learn how to smile when talking to guests
The room and the grounds were great. I love the fact that the hotel provides small bottles of toiletries, especially the liquid shower soap. Our room was on the ocean side so it was very quiet although I love the sound of the garden water feature. The staff was accomadating but not at all friendly. I got an odd look for requesting coffee at 9:35, not realizing that the breakfast ended at 9:30 (the hotel night was a surprise provided by my boyfriend) I attempted to have a conversation with the quest clerk but I suppose she was busy although there was no one else in the lobby. Housekeeping on the other hand was very friendly even though we had a hard time communicating due to language barrier. I regret that we arrived late in the evening as my boyfriend specifically picked a room with an ocean view so we could enjoy the sunset.
It was a convenient location for my needs. They did an excellent job with the breakfast that came with the room.; Bed was very comfortable. Room decor is a bit dated.
The hotel had easy access to parking and was a good location for South Bay activities. Bed was very comfortable. Bathroom was large. City view king room was small and furniture and TV were dated. The staff could have been more outgoing or friendly. A hello or smile would be nice.
Beautiful hotel with great public areas. Not overly crowded. Hotel has parking. All of the decor was so cute.
I really like location a good veiw of the sea pity about the lower building as I thought was a bit of an eyesore Everything was great would visit again!
Nice rooms. Clean. Good location. Close to the beach and airport. Lots of shopping in the area.
The friendly and accommodating staff. The sea view, comfort and size of bedroom. Location of swimming pool.
Swimming pool very small and poor location as in shade also outdoor seating basic and uncomfortable
Big cars parking, nice garden.Not far from hermosa beach The girl at the front desk was quite rude, no customer care oriented. The breakfast was poor, food not super fresh,internet connection was not free
Clean, nice, large rooms well equipped. Good cheerful staff. Everything exactly as described at booking.com, no unexpected "surprizes". The breakfast is very basic and could be better (however this is reflected in the hotel dscription).