Hôtels - Mumbai

great location, fantastic service by staff, diverse food choices for breakfast.

ROOM, Like holiday inn.

The bill contain room service meal that I never ordered. The staff did not believe me and told me to wait while they called for the check. Then after 20 minutes they realized their mistake and took the amount of my bill without ever apologizing for accusing me to lying to them.

Beautiful hotel and good security. Staff forgot to leave hand towels one time and face clothes another. Overall it was a nice place to stay.

Pretty good hotel with above average facilities. Its best feature is the proximity to the Gateway to India and other similar tourist attractions. The Indian restaurant was exceptionally good and the general bar area, which also serves snacks, was also good. I was disappointed with the Thai restaurant and, as a seasoned traveller with a special liking for Thai food, I found the Tom Yam poor and even though I requested a 'spicy' green curry it was not anywhere near. The hotel is quite expensive but this is relative in India where everything is really inexpensive. As a comparison, it is almost double the price for food and drink as it is in Goa. Overall I would recommend the hotel as the service is good, as are the rooms and facilities. The risk is from the journey from the airport to the hotel - the taxi drivers are suicidal. However, the journey would have to be made regardless of hotel choice.

I liked the location and the luxury feel of the hotel , staff was very helpful ,

Magnetized cards for rooms , keeps demagnetizing , need to upgrade the technology to open the room doors.

I glad this hotel is on Priceline. Always a deal from this website for the Leela Hotel.This is NICE hotel.

Half the staff was fantastic and half were indifferent

Everything. Great comfort & attention to detail by the staff.

No free wifi.

Polite and welcoming staff and breakfast.

The location is remote and far from any shops/stores.

The rooms, food and recreation facilities.

Overpriced extras. Pushy staff that aren't completely honest.

Overall decent quality hotel. However, I was tricked into spending 3500 rp extra on their 'club lounge'. This lasts until check out time on same day. Since I checked in late I only used about 8hrs...which was more or less just breakfast. Of course the guy at the front desk did not bother to tell me this! Some advice: check the fine print before agreeing to anything!

location is close to international terminal - very convenient!

Location is very convenient for international travelers. While returning I had 5-6 hours during daytime, and I purchased the 'gateway package' which included access to the spa/gym/lockers/pool area, 2 hours of internet, buffet dinner and a one-way transfer to the international airport for about xxx. This is a good deal too, not well advertised though. The staff at the hotel is very attentive and helpful.

the staff is very nice, room is ok, some people may like the soft bed, but I would like to be firmer(for my back). free airport transportation (included in my package)

the location is not far away from airport, but surrounding area is very poor. if the air-conditioner has timer would be better.

Good cleanliness and friendly staff

When I booked my reservation through priceline it said that wireless internet is free. But the hotel staff said that it was not free and it would have been under some other plan but not the one I choose. I was confused then why it said free on my booking

It was a great experience staying at Grand Hyatt, Mumbai. I think room service could be better. But nothing substantial.

I stayed in the Sahara Star hotel twice on this trip. It was the best I have ever visited in my travels around the world. Great Rooms, Breakfast was the best, and customer service was over the top. I will make it a point to stop in Mumbai when ever possible just to enjoy the stay. Very close to the airport. You would never know from the outside what you would find on the inside. They are doing construction so the outdoor pool was closed but all inside venues were the best. Great for a romantic get away with your special someone.

Enjoyed the stay. Service was good. Room was nice and clean. Breakfast was fabulous. Very convenient location. Restaurants were excellent. Highly reccommend it.

The staff and the grill on the rooftop

Rooms need a renovation. Very dated look. Also it says free wifi and breakfast but they somehow charge for those items as well if you dont pick the right "package"

The location to the airport is very convenient. They also have lots of cars for airport pick-up and drop off. The rooms were clean. If time to and from airport is important, then this is a very good hotel.

First, they charge for Internet. In today's day an age, where the Internet is free in airports and McDonald's, to charge for Internet (especially to a hotel that is largely for business people, is ridiculous. Second, the quality of everything is not 5 stars as advertizing. Over-all, I would rate the hotel 3.5 stars. But, both the facilities and the staff training needs to be improved just to bring it to 4 stars.

I loved the steam bath and the jacuzzi

the location is a bit strange

I had an overnight connection in Mumbai, so searched for a hotel that would be close to the airport. Searched within 1 mile of airport, and the Ramada Powai popped up at .88 miles. Their car picked me up at 2:30 am the international terminal, and we drove through the Moonlight in Mumbai for 25 minutes !! This place is nowhere near the airport, and the next morning it was well over an HOUR in the traffic back to the domestic terminal. These guys must know someone at google because the listing and map bear no resemblence to actual geography. !! We drove right past at least 5 hotels on the ariport grounds that appear on the list above this one that would have been a 5 minute drive or less. This hotel was probably really nice at one time, but now it is pretty tired. Clean, but tired. Staff was polite, as you find at most all Indian hotels, but not top level professionalism. There was a tour bus of travelers, and they were just overwhelmed with handling the check-in / check-out pro...

Property was safe and comfortable. The food was pretty good too. Access to/from pool and room is not convenient, but not other complaints about the hotel. If you don't want a smoking room, make sure they know that when you check in. Checkin staff was more concerned with giving us a great view (which is was) than giving us a no smoking room. They didn't tell us before we got up there and found it smelly. Had to start over. Staff was helpful in getting it corrected.

I stayed here during a business trip but while in the hotel I felt like I was on vacation...The hotel and surrounding grounds are beautiful, the staff was beyond what one might expect...it's as if they anticipate exactly what you will want. The restaurants were incredible although a bit pricey. Very secure...very clean....just awesome