Points positifs: Facilities are modern and up-to-date. Very clean.
Points négatifs: Parking fees are not included in booking prices
Points positifs: The room was clean, well furnished and comfortable
Points négatifs: Having to pay extra for parking
Points positifs: A clean renovated hotel just a few blocks walk from Yale's old campus and art galleries. The breakfast buffet was inexpensive and ample and the rooms were clean and comfortable.
Points positifs: Front desk staff was very hospitable and friendly. When I asked for a room modification instead of acting like it was nuisance they happily looked into it and ended up accomodating.
The room was clean and very comfortable. I will definitely be returning!
Points positifs: Location to Yale. Clean.
Points négatifs: Expensive parking.
Points positifs: Location in downtown New Canaan
Points négatifs: Someone is apparently in it for the money only here, the New Haven Hotel offers no value and certainly no "caring" attitude. For that it charges too much at $ 159 per night. You get:
- Good downtown location.
- Clean room, good size.
- Thin walls, to hear the neighbors, and everyone from the hallways.
- Mattresses of dubious quality.
- Breakfast, a stale buffet in a dark 2nd floor room, is an unfriendly reminder that nobody cares, and at $ 13.99 someone wants to make good money.
- Self parking at the Temple Garage at $ 20 overnight, when the public rate is $ 16, no value add, just a surcharge by the hotel. Staff could have pointed out that there is a free parking on weekends around and across...
- Very friendly and helpful receptionist, one person only.
And Housekeeping knocking at the door at 9am on a Sunday morning makes this a bit of a bad dream in New Haven.
Points positifs: Everything was very clean, and the rooms are quite nicely appointed. Most of the staff was very nice, too (there was just one check-in person who I found a bit rude).
Points négatifs: No breakfast included - even of the most basic kind.
It's located on a somewhat dicey street.
The workout facilities were minimal.
The views from the room were ugly, and a bright light from the garage comes in unless you use the full blinds.
Points positifs: friendly staff, quick checkin/out, clean rooms, great location
Points négatifs: AC was set to 60 deg but never got below 72-75.. and the bed wasn't overly comfortable.
Points positifs: Les équipements sont modernes, avec tout le confort moderne. Très propre.
Points négatifs: Frais de stationnement ne sont incluses dans les prix réservation
Points positifs: La chambre était propre, bien meublée et confortable
Points négatifs: Il faut payer un supplément pour le parking
Points positifs: Clean rooms and lobby, courteous staff. This hotel was what you'd expect from a Courtyard. I went to see Yale with my daughter and the hotel was only convenient to the schools athletic facilities. nice area though!
Points négatifs: I didn't like paying for self- parking in an outdoor lot. There was a covered section but it was full. Once parked, I had a longish walk back to the lobby with my bags.
The basic wifi is free. Hi-speed is $5.95. The basic was fine for slow-surfing the internet but to stream a movie, you might need to upgrade.
Points positifs: People and staff were very nice while they are going thru renovation.
Points négatifs: There were college athletic teams also in the hotel that weekend..They ran up and down the halls till 3:00 am and to my knowledge no one ever asked them to hold the noise down.A constant party till about 3 or 4 am then they would all go into their rooms and go to sleep.Very annoying.
Points positifs: The room was clean and the bed comfortable.
Points négatifs: Only paper cups provided for coffee in the room. When we asked at the restaurant and front desk we were told that there were no other cups available. The housekeeper, however got us some regular cups.
Points négatifs: pool was dirty, didn't have towels, restroom sink/toilet? (didn't look, just reported) overflowing
windows so dirty couldn't see out of them
staff only miminimally concerned about pool
Points positifs: Comfortable rooms and beds with individual thermostats and a spacious bathroom. The hotel is conveniently located relatively close to everything. Courteous and attentive staff.
Points négatifs: The free breakfast was mediocre to low quality; though they did change out the options daily, the options were few. The eggs were bland and made with egg-beaters as opposed to fresh eggs, and without salsa/tobasco (my preference) I didn't have anything to put on them to make them taste any better besides pepper, which didn't help much - similar issue with the cheese omelets. Also, while fresh fruit was available the first day, it was not changed out daily and by the time we left the bananas had gone brown.
Lors de votre séjour à l'établissement Hampton Inn & Suites New Haven - South - West Haven, vous vous trouverez à moins de 15 minutes de voiture de points d'intérêt comme Yale Bowl et Yale University. La piscine couverte est idéale pour quelques longueurs matinales et vous trouverez également sur place une salle de fitness ouverte 24 heures sur 24. Vous trouverez une télévision à écran plat, l'accès Wi-Fi à Internet gratuit et l'accès gratuit haut débit à Internet (par câble) dans les chambres.
Points positifs: Verry nice hotel, great location with a lot of accommodations. Don't let the price scare you, well worth it.
Points négatifs: Woke up with a back ache, bed was not as comfortable as I would have expected. Access to wifi should be included, but you have to pay extra.
Points positifs: The attitude of the staff was wonderful. Above and beyond. It had a full service feel - staff only, not the facility, and certainly not the scary parking lot.
Points négatifs: It simply was not as high end as I expected. I have had two kids attend college closeby, and I always dreamed of being able to afford staying at the Omni. We decided to splurge on our last night there after checking our of a rental house in the area. I guess I built it up in my head that it would be like a Four Seasons or something really nice, but it was no better than the Marriott or the New Haven Hotel which are half the price or less. Disappointing! I was totally unimpressed with the bedding especially, it was like a flash back to the 90's!
Points positifs: The neighborhood is marginal, and with a room on the 4th floor, you get a lot of noise well into the night.
Only two elevators were working for almost 20 stories, with a wedding reception going on... made for really long waits.
Points positifs: The place is gorgeous! And the rooms were really nice!
Points négatifs: It's more a trend. When you get a budget room, so many amenities are included. When you splurge for some luxury, I feel like you are charged for everything. Breakfast was not included, wifi costs extra, parking was $20 per day. Elevators seemed a bit slow and there's only one of the 3 that go to the garage levels.
Staff was incredible
Points positifs: Amazing stay at beautiful clean hotel with courteous staff! I would highly recommend this hotel!!! Next time we visit my daughter we will definitely be staying there.
Points négatifs: Place was extremely clean and staff couldn't do enough to make you happy! Haven't stayed in a place that was outstanding in cleanliness with amazing staff in years!!!
Points négatifs: Room reeked of smoke, was dirty and outdated, and the unit next door held a party from 2-4 am with shouting and fighting that spilled over into the parking lot. On top of that, front desk was understaffed and slow, parking lot was crowded, and stairs to second floor unit was outside.
Points positifs: Good rate for a room with a full kitchen - Main lobby building and breakfast area was very nice with a nice outdoor patio. They accept pets.
Points négatifs: Rooms are pet friendly, but they stick you in the back corner with the other pet owners - There is also a $75 charge for pets. Some of the residents who live long term at the Village Suites were a little sketchy. New Haven town is also a little sketchy - The only nice area we found was near the old Yale campus.
Points positifs: I traveled with my husband and teenage son - we stayed in the 2 room loft - it was awesome space for all of us! Had a small kitchen with fridge - but most important we each had out own bathrooms. Cont breakfast was very decent. We didn't use the amenities. Easy on and off freeway which we did need. We had no views - but didn't care - that wasn't why we were staying there. Would recommend!
Points positifs: Clean, comfortable bed
Points négatifs: Noisy AC system, weird thermostat, it gets really cold then really hot, without me changing the temperature
Points positifs: We arrived just as the snow arrived. It was delightful to have a fireplace and space to relax with people during the storm. Loved the selection of teas available in the lobby in the afternoon and the waffles at breakfast in the morning.
Points négatifs: Would have enjoyed having an Earl Grey in the tea selection . ;>)
Points positifs: Friendly staff, comfortable bed, completary breakfast, a home away from home.
Points négatifs: Not many night life attractions, but isn't hotels fault.
Points positifs: Nice room with plenty of space. Courteous and friendly staff. We didn't stay for long but it was a good stay. The room was clean and neat. I would definitely stay there again.
Points négatifs: La chambre empestait littéralement d'une odeur de cigarette, c'était sale et démodé, et le bloc à côté de l'hôtel organisait une fête vers 2-4h du matin et des gens criaient et se battaient ce qui a fini par déborder sur le parking. Pour couronner le tout, la réception était en sous-effectif et lent, le parking était bondé, et les escaliers conduisant au deuxième étage était à l'extérieur.
Points positifs: The bed was very comfortable with nice linens and pillows. We enjoyed the breakfast buffet, especially the waffles. We also enjoyed the complimentary popcorn.
Points négatifs: The room was very clean and efficient, but the decor was a little "tired".
Points positifs: Pool & Dinner was included, Perfectly wheelchair suitable,
Points positifs: Spacious suite, room enough for 2 adults and 2 grown-up children; nice and relaxed atmosphere, everything we needed during this 2-nights stay!
Points positifs: Room, itself, was nice and it was quiet.
Points négatifs: Although check-in is known to be at 3pm we arrived early from Norwalk area at 11am and then went to the front desk again ar 2pm and they never tried to be accomodating to us but just told us it was not guaranteeed until a 3pm arrival. The housekeep[ng staff should try to accomodate someone who is already at the locatiuon versus their traditional room-to-room approach. We did not get into the room until 3:15-3:30pm.When tyou pay over $200/nihgt, I'd lik ethe staff to try to be more accomodating.
Points négatifs: The bathroom had hair and a used nose strip on the floor.
one of those breath rite strips.
Points positifs: Privacy, fast check in
Points négatifs: No complainta
Points positifs: Ok first off I commute to CT from NJ on the weekends for work, it's near a 2 hour drive and then working 12 hours to do it all over again takes a toll on your mind. Not having to drive back for one night was incredible, words can not describe how arete that felt. The hotel is within 5 minutes of my job. It's location is perfect, sitting next to many different places to eat and have a drink, close to many package store(Why do you guys call it that) and close to I-95. For the rate I had this was an amazing deal, had a great fridge and microwave, tv was better than my home one, breakfast in the morning was alright and I did love the variety of choices it did give. Staff was beyond friendly and helpful, always smiling. Free parking with security cameras was great seeing that I had many computers in my car it made me feel very secure. Water pressure in the room was great and the pillows were great as well. All around really great hotel, I'd recommend it to anyone in the area.
Points négatifs: Towels need to be thicker, used like 3 to dry myself. Add a light near the entrance because the beginning of the parking lot was sketchy.
Points positifs: Price was ok
Points négatifs: Kind of plain and rundown, entry roof looked like it was falling apart, breakfast not made by people but instead powdered eggs and not much there. I've stayed in better best westerns
Points positifs: Warm and comfy
Points négatifs: All the outlets weren't accommodating for all plugs. Internet mixed with two other locations that were in close proximity. No change machine for the laundry. Vending machines were all empty.
Points positifs: Le personnel était sympathique.
Points négatifs: La salle de bains, il y avait un cheveux et des bandes pour décongestionnantes pour le nez au sol , des breath rite
Points positifs: Intimité, l'enregistrement très rapide
Points négatifs: Il n'y a pas complainta
Les clients apprécieront l'emplacement de choix de notre hôtel de West Haven, proche de toutes les principales attractions et destinations de la région.Que vous soyez là pour assister à un événement à l'Université de New Haven ou pour une convention professionnelle, séjourner dans notre hôtel simplifiera grandement votre voyage. Grâce au réfrigérateur et au four à micro-ondes présents dans chaque chambre, les séjours prolongés sont tout simples. Bénéficiez de l'accès à Internet haut débit gratuit sur votre portable, iPad ou autre appareil électronique dans le confort de votre chambre ou détendez-vous dans notre piscine intérieure chauffée. Commencez la journée du bon pied avec un petit déjeuner chaud gratuit composé de délicieuses crêpes chaudes, œufs, saucisse, fruits frais, pâtisseries, céréales, yaourt et café 100 % Arabica frais.La gare de New Haven est à moins de 800 mètres de notre hôtel, il vous sera donc facile de vous déplacer autour de la ville. La plage et la patinoire de New Haven sont également proches, il y a donc de quoi faire pour tout le monde. En séjournant à New Haven, vous serez à 6 kilomètres seulement de Yale et à quelques minutes de la Boston Post Road, qui est longée par de nombreux restaurants, magasins et divertissements.Les voyageurs d'affaires travaillant avec les universités, le centre médical VA, le siège social de Subway, l'hôpital de Yale-New Haven et autres comptent sur nous pour les héberger tout au long de l'année. Avec nos salles de réunion, nous sommes le choix parfait pour organiser des petites réunions et des événements d'entreprise. Vous serez traité comme un membre de la famille et nous vous fournirons une chambre spacieuse, avec un lit confortable pour une bonne nuit de sommeil garantie.Les aimables membres de notre personnel sont bilingues et se tiennent à votre entière disposition pour répondre à tous vos besoins, à tout moment. Recommandations ou conseils, notre première priorité est de faire de votre voyage un moment inoubliable en vous fournissant un service clients incomparable. Il vous suffit de demander et nous ferons tout notre possible pour exaucer vos souhaits. Vous vous sentirez ici comme à la maison, de l'instant de votre arrivée à la minute de votre départ.Réservez une chambre au Best Western Executive Hotel of New Haven-West Haven dès aujourd'hui et faites des économies !Les hôtes payant en espèces ou par carte bleue devront déposer une caution pouvant s'élever jusqu'à 200 USD. La caution sera remboursée au moment du départ, après inspection de la chambre.
Points positifs: 5 am fire alarm very loud and left behind a pair of pants never to be returned again by iiuserkeeoing.
Points positifs: It was nice and relaxing for a stay.
Points négatifs: I'd have liked a way for to connect my computer to the tv. Also wish there was a microwave.
Points négatifs: The wallpaper in room was peeling off, stained and moldy looking.
The ceiling was stained and poorly patched.
Points positifs: There's a shuttle available to pick you up from Union Station, which is close by but not exactly walking distance. Their staff is SUPER friendly and really have that New England-region pride of their city and the area. Their rooms are well-maintained and clean. The view toward Long Wharf/Pier and the New Haven harbour - outstanding, I really love the view of a harbourfront!
Points négatifs: There wasn't much to dislike, but important things to point out was that, upon entering the room, there was one single moth flying around - it didn't make any appearance again after the first night, so I wasn't too bothered by it.
The only other oddity that I had to double-take on was the choice of toilets in the room - it was one of those industrial toilets - not that I have a problem with it, but it just wasn't the best choice (plus, the noise that can be heard from your neighbours with the same toilet makes it feel like literally being in a bathroom stall.)
Points positifs: Good for a short stay. Great location. Perfect for what we needed and at the price it was.
Points positifs: There isn't really anything nice I have to say about my experience. The location was good.
Points négatifs: Facility in serious decline. Room should have been $79 a night not $129 for the lack of quality.
Points positifs: Room was clean.
Points négatifs: Kind of a rough area. People drinking in the parking lot. A lot of screaming and yelling in hallways at night.
Points positifs: The staff is always very friendly
Points négatifs: The bathrooms have not been updated.
Points positifs: It was very easy access to and from the highway and downtown. Always wasn't far from the wedding we were going to. Also the free breakfast was good.
Points négatifs: The LA Quinta was not very comfortable sleeping. The parking was over crowded and the rooms could use a freshen up.
Points positifs: No deposit. Location is good. Free breakfast foods.
Points négatifs: Plywood sink front. Old water bottles under tv stand. sound of traffic in the room.
Points positifs: The Staff was great friendly and helpful.
Points négatifs: When I got to my room the ceiling had hair stuck to it and the bathroom sink was broken. I tried to use the fitness facility and they had no towels, no wipes and the tv was turned up very loud and there was no remote in site.
Points négatifs: Le papier peint se décollait dans la chambre et il y avait des tâches et de la moisissure
Le plafond était taché et mal assemblés.
Points positifs: The Days Inn is a nice hotel. It's on a busy street, but quick access to and from I-91 - and to downtown New Haven. The bed was comfortable. The HVAC was nice for a moderately-priced hotel. The bath and shower were good.
Points négatifs: The breakfast was very mediocre. There were few amenities with the property.
Points positifs: It was only 10 minutes away from my destination. They had a decent sized refrigerator in the room.
Points négatifs: The free wifi was a joke; I never successfully pulled up a website after 15 minutes. The bathtub had some worrisome cracks and the general state of the place was fairly rundown. The free breakfast? We went down at 830 am. They had runny oatmeal, 1 Apple and, yes, 1 piece of bread. There were 2 cereal options. They were out of bith sugar and cram for the coffee and when I asked if they were replishing the buffet, they looked surprised. My family had to leave and eat elsewhere. We tried to check in 2 hours early and were told it would be an extra $30 a room fee. So when we came later in the evening instead (around 9 pm), the guy at the desk was rude and said he was done for the night and wouldn't answer questions such as when is checkout? We booked about a month in advance and they didn't even put our two rooms next to each other, disappointing when you have children. All I can add, is we picked a cheaper hotel and had a place to lay out heads and that was about all.
Points positifs: comfortable bed and continental breakfast is satisfying
Points négatifs: shower floor is slippery and the heating/cooling unit needs to be upgraded
Points positifs: Employee at desk very nice.
Points négatifs: The heat didnt work. Pillows very used uncomfortable.
Points positifs: Extremely nice and helpful staff and clean, comfortable rooms for very low prices. Also right off 91 so easy to get where you want to go!
Points négatifs: Needs newer TVs
Points positifs: I was afraid that I was going to walk into the room and it was going to be gross. It wasn't. They had clean sheets and a cute bed spread on each bed. I was only there for one night because I was attending a wedding in the area. It was perfect for a one night stay.
Points négatifs: I don't suggest going here if you are looking for great vacation sleep. It was a bit loud. You could hear noises from outside very clearly. Thats not something Days Inn can control, just though Id mention it for anyone whom is a light sleeper.
Points négatifs: Hair between the sheets on both beds. Bedspreads were stained and looked dirty.
Points positifs: Employé à la réception très sympa.
Points négatifs: Le chauffage ne marchait pas. Les oreillers sont très inconfortables utilisé.
Points négatifs: Very filthy front lobby stinks of old mildew and cigarette smoke lobby desk attendant unprofessional while inquiring about the facility he continued on his personal conversation on his cell phone
Points positifs: The only good thing about this place as the housekeeper. Very friendly, leaving the room always clean also with enough towels.
Points négatifs: The location is bad, the entrance is creepy it doesn't look thT there is a hotel in that area especially if you don't know the area. They offered " Continental breakfast" which was a joke : coffee, creamer, white bread ( the only choice), butter, jelly, and cereal, REALLY. The room needs a renovation big time. It was very old. Bathroom door doesn't close. The sink in the bathroom was liking day and night so the first night I couldn't realized where the noise was coming from. So the second night I had to pu it a towel to minimize the noise in order to sleep. Bad experience in this place.
Points négatifs: The price is too high for one night. I should had got a discount for same day booking or a cheaper price if you left way before the time you supposed to be out.
Points positifs: The staff was pretty nice, especially the cleaning staff.
Points négatifs: My room was bug-infested. The floor was sticky. A cop staked out the hotel for most of one day. All in all: shady and gross. Do not stay here, no matter how tempting the prices are! I left early and moved to a much nicer hotel!
Points positifs: Nothing
Points négatifs: A complete fraud. Made the reservation through Kayak and received a price. Show up, and the guy behind the bullet proof glass says "There is a error with the rate, I cannot honor it". I ask him what the new rate is, and he says $ 79.99, which was more than double what the rate I had confirmed from Kayak. I decided to go elsewhere, especially after the guy just rented a room for "a couple of hours" to a lady who was "working". Place is a dump, in a bad neighborhood. Do not stay there!
À l'établissement Super 8 West Haven, vous vous trouverez à moins de 15 minutes de voiture de points d'intérêt comme Yale Bowl et Yale University. Parmi les petits plus gratuits, l'accès Wi-Fi, le parking sans voiturier et un petit-déjeuner icontinental proposé tous les jours. Vous vous sentirez comme chez vous dans les chambres de cet établissement qui bénéficient de petits plus comme un réfrigérateur et un micro-ondes.
Points négatifs: Unclean...lipstick stains on pillowcases, dried blood all over bathroom floor.
Points positifs: Convenient location
Points négatifs: Parking lot is like a minefield. The lobby looks like five year olds decorated. Things need a bit of soap and water.
Points positifs: Nothing
Points négatifs: Outdated and a bit dirty
Points positifs: Nothing
Points négatifs: Old, smelly
Points positifs: Nothing.
Points négatifs: It was dirty. Rooms had bad smell, one of cigarette smoke, other of an air freshener. Sheets had cigarette burns
Points positifs: We visited someone at VA hospital, so this hotel location is perfect, less than 5 minutes. Good for stay overnight, not for enjoy but for sleeping.
Points négatifs: It supposed to be non smoking room, but it smells like cigarettes and the smoke detector covered by plastic bag. Bathroom door can not lock. I saw spiderweb above the bed, footprints (boots) in the tub,
Points positifs: Their staff and management are a bunch of worthless liars.
Points négatifs: They did not refund my money.
Points négatifs: Very noisy. Party the whole night. Only smokers room available.
Points positifs: Nothing
Points négatifs: The staff needs to know what rooms are occupied when guests are there and not to barge right in afer 11:00pm. I found this to be totally unacceptable. The front desk was no help in this situation and I would never stay here again!
At checkout (7:30AM) the breakfast area was filthy with cans overflowing with garbage on the floor and no person about to attend to the breakfast area and tables, most of which were strewn about with bits of someone's doings. The room had been tidied up but not cleaned, bits of garbage behind the table and desk. Overcome with fatigue, I could not press for better and fell into a sleep and fled this disgusting pit immediately upon my waking.
Points positifs: Staff refused to allow me to check in a few minutes early despite the nearly empty parking lot.
Points négatifs: Attendant was not at the desk for a full 10 minutes after my late return, common area unkempt. I got stuck in the elevator for several minutes and only when a call came from another floor did it move despite my urgent pushing of buttons.
Points négatifs: The staff was extremely rude and when I told them about any issues I had I was told that I can always go to another hotel
Lors de votre séjour à l'établissement Econo Lodge West Haven, vous vous trouverez à moins de 15 minutes de voiture de points d'intérêt comme Yale Bowl et Yale University. Pour un séjour sous le signe du sport, vous pourrez faire de la plongée avec tuba à proximité et profiterez de petits plus gratuits comme l'accès Wi-Fi, le parking sans voiturier et un petit-déjeuner. En voiture depuis ce motel il ne vous faudra pas longtemps pour accéder à Parc d'East Rock.
Points négatifs: Everything else, almost every room had a hole in the door that was just filled in with what looked like toilet paper, bugs in the bathroom, the staff saying 'the safest place to be is the 2nd floor rooms'
Points positifs: The staff were wonderful
Points positifs: Leaving...
Points négatifs: Gross hotel. Pictures are deceiving. Also booked a king bed and got a queen...
Points négatifs: I reserved 1 room with double beds non smoking .I called 4 hours before to confirm my reservation but when I got there the guy told me they only had 1 room with 1 bed and when I said no he gave me a smelly room from the smoking sections with my kids .bad
Points positifs: Nothing
Points négatifs: It was so disgustingly dirty that I drove home to new York to sleep and drove back to Connecticut in the morning. I bought cleaning products but there was no helping how disgusting it was. I Did not feel safe either. I Asked for a refund but to no avail.
Points positifs: The wifi and location was about the only thing I liked about this hotel.
Points négatifs: The hotel has a noticeable odor as soon as you walked in. The decor throughout the hotel is very dated, still had the old. 19' tube tv in the room. The breakfast was lousy, white bread and bagel seems to be the daily choice,
Points positifs: It's really old and dingy, needs to be updated and cleaned. I didn't have hot water had to change my room and was locked out in the middle of the night when staff changed had to get a new key. They need more than bleach and fabuloso
Points positifs: The peaceful,relaxing atmosphere and the breakfast buffet were the perfect touch to begin the day refreshed.
Points négatifs: No.
Points positifs: Good size room. Bed and linens were clean and firm. Only one minus, was TV did not have a remote, otherwise everything was good. Staff was super, as I was coming in late and street signs are not so good, they talked me right in to the Inn. Nice people.
Points positifs: Everything was as per the expectation. Good for the price. Staff is good and helpful as I had left my jacket there and they called me about that and I got my jacket back.
Points positifs: Leaving
Points négatifs: Everything about it I disliked floor was dirty the door didn't lock properly it's stunk like mothballs there was dog food remnants in the room overall it's stunk and should've been condemned
Points positifs: Checking out
Points négatifs: Room door didn't close properly the rug was wet the room smelled of mothballs trying to cover up the smell of the four dogs that belonged to the last tenant just by walking on the carpet with my socks turned the bottoms black stillsomedogfoodon the floor