Avis des utilisateurs
Note globale
6,3
Bien
Basé sur 152 avis
Embarquement
6,6
Confort
6,4
Équipage
6,8
Divertissement
6,4
Repas
5,4
Trouvez des vols pas chers avec Norwegian Air UK
Aller-retour
Économique
Infos Norwegian Air UK
| Code IATA | DI |
|---|---|
| Itinéraires | 16 |
| Itinéraire le plus populaire | New York John-F.-Kennedy à Londres-Gatwick |
| Aéroports desservis | 9 |
| Aéroport le plus populaire | Londres-Gatwick |
Commentaires récents
Avis des clients
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14
21
20
10
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10,0
Points positifs : The crew was very entertaining
Points négatifs : It was great.
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4,0
Points positifs : No contact with flight attendance only first class
Points négatifs : More attention and better lot better amenities
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4,0
Points positifs : They were on time
Points négatifs : Everything else. They offer these super low fares but it’s just a ruse to get you to buy everything . Going to Europe with just 10 kilos including a handbag only works if you buy your clothes there or stay overnight.
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3,0
Points négatifs : Fare is confusing on purpose, despite paying higher fare for premium l, you had to pay for snacks. Model is terrible and makes you feel taken advantage of after flying.
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10,0
Points positifs : Very comfortable seats!
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7,6
Points positifs : I have a problem w my right leg so I made sure to pay for an aisle seat for the long flight At my aisle seat the earphone jack was broken so had to leave my paid aisle seat for a middle seat At departure gate they reweighed my cabin luggage even though it had been weighed and got clearance tag at check in Unnecessary and inefficient and unpleasant
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7,0
Points positifs : Crew was very friendly
Points négatifs : Food & inflight entertainment
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2,6
Points positifs : Flt was pretty smooth wish the beds could be flat beds
Points négatifs : Food options & Cabin crews attitude could be better at least for the business class passengers
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8,6
Points négatifs : I FORGOT MY SPECIAL CUSHION SEAT PAD AT SEAT 11G I REALLY NEED IT WHEN I FLY BACK ON 10 TH CAN YOU HELP ME TO GET IT BACK PLEASE?
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2,0
Points négatifs : Kayak organizers were not great.
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8,6
Points négatifs : Not cancelling flight and informing us of this at 12.04 am. Making out it was due to bad weather and persistently lying about this to avoid refunding the cost of the flight. Which meant I had to apply for a refund through the ADR. Disappointing handling at the airport. Very unsupportive. This was a shame as the flight itself was excellent. Comfortable and great in flight entertainment.
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10,0
Points négatifs : All good and according to plan.
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5,3
Points négatifs : No food or drink service. No pillow or blanket. I would have expected this for a long international flight.
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7,6
Points positifs : The crew was nice but only interacted with you if you had made a meal purchase, not included by default for an international flight nor are any drinks or snacks, or were going to make an in-flight purchase. For future reference, Norwegian Airlines is essentially Spirit Airlines with more legroom.
Points négatifs : Better communication before booking on what was not included with the fare.
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8,0
Points positifs : Nice leg room cause I purchased the seat.
Points négatifs : You guys can offer at least water to the passenger without begging for it. It was clear that you have to purchase food before you get on plan. Especially for international flights. Come on you guys are making enough money you can afford to offer water AT LEAST. SHAME ON YOU!
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5,0
Points positifs : There were movies on board and check in was easy
Points négatifs : The crew was awful. They were rude and didn’t let me have water even though I payed for it. The vegetarian option was very bad.
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4,0
Points positifs : comfortable seat cushions
Points négatifs : USB outlets did not work. no outlets to plug in my laptop. no free water or coffee or juice on a 9+ hours transcontinental flight??!!! outrageous!! not many choices for food. need a better menu more legroom needed. crew was not pleasant or friendly movie selection too limited
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2,0
Points positifs : We got bumped over our previous flight. DO NOT FLY WITH THEM. THEY OVERBOARD
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3,0
Points négatifs : It was not through Norwegian Air it was another company. It was as if we were flying a domestic flight. No comfort at all. Make sure you pay the extra fee for a meal because they include no food or drinks. Be sure to bring an iPad with movies because they don't supply any entertainment at all.
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5,3
Points négatifs : Way too cramped for such a long flight
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4,0
Points négatifs : They didn't offer any beverages at all for a 10 hour flight! Not even water.
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7,0
Points positifs : There was a long delay that cause me to miss my Transfer. Staff was not really helpful.
Points négatifs : Staff could improve their service.
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4,0
Points négatifs : They couldn't check my luggage all the way to Tallinn. Ot was a real nuisance picking it up, waiting two hours for Air Baltic to open so I could check in and through security again. Not pleasant! Also I booked with Norwegian, but we flew in a less comfortable plane.
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9,0
Points positifs : Cheap!
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2,6
Points positifs : Nothing bad experience and poor foursomes service. Will never fly again with them
Points négatifs : Customer service is abysmal. Didn’t get offered a drink or food until 4 1/2hrs into a 8hr flight. Flights delayed and cancelled and didn’t even look after us half decent. No food vouchers or taxi back to airport. Waiting in lines for hours with no one at desk. I could go on but no room to type
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6,0
Points négatifs : It would be nice if they would give all passangers free food and drinks
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3,3
Points positifs : Nothing really
Points négatifs : Delays and cancellations on every flight with them. Incredibly poor customer service. Had to wait 4 1/2hrs into a 8hr flight for any drink to be served. No updates on delays whilst at gate or during flight. Much more to say but not enough space to type
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2,0
Points positifs : Nothing. The flight was delayed, caused us to miss our connection. 700$ additional to get us to our final destination.
Points négatifs : The staff ignored us. If you want to be ignored, starve, die of thirst, and miss your next flight the. Norwegian air is the airline for you.
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8,4
Points positifs : Flight was on time The cru was very friendly and helpful Smooth ride
Points négatifs : I am a size 6 women and the chair are way too small And narrow
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8,0
Points positifs : Some of the crew were great but some had some sort of attitude problem
Points négatifs : Better food for the morning portion
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6,0
Points négatifs : Be careful when booking as without paying extra for a food package (which I didn't know about through any communication with Kayak or Norwegian airlines) you won't even get water. The crew didn't even make eye contact to those of us without the food package.
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8,3
Points positifs : Crew great, seat comfortable (Hi Fly)
Points négatifs : My wife and I had a long gap between hydrating and wished the crew could have offered beverage service more often.
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2,0
Points positifs : Anything
Points négatifs : almost all
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3,0
Points positifs : Not much
Points négatifs : The flight could have been flown by the airline awe booked not by another airline from another country
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4,3
Points positifs : One very nice crew member and one who refused to fill my very small bottle with water since I did not want to use plastic for ethical reasons. If I wanted water I was forced to go against my principles.
Points négatifs : Beverage service after takeoff and before landing. I couldnt believe they didn’t even serve drinks. Larger seats. Thanks.
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5,6
Points positifs : Spacious seats
Points négatifs : Hospitality and entertainment
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10,0
Points positifs : Upgraded to premium for very reasonable price.
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10,0
Points positifs : Fantastic comfort for the price.
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3,3
Points positifs : The seat Reclined back.
Points négatifs : No meal was included, the TV screen was too small, no free drinks and to pay for enough coffee..
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5,2
Points positifs : Zero frills. Not a glass of water, a set of head phones or glance of the staff unless you paid for it. You get what you pay for and nothing came without a cost
Points négatifs : More leg room would have been nice. Maybe one complimentary drink for over a 7 hour flight. Don’t forget to fill up your water bottle
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7,6
Points négatifs : Noise in the bulkhead kitchen area
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6,8
Points négatifs : No movie on a long flight?
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6,0
Points positifs : Crew was nice and the seats were fine. It was a short flight so I didn’t expect any more than the basics. I do find it strange to have to pay for little snacks or a can of soda.
Points négatifs : Free snack/soda
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6,0
Points positifs : It was good
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8,0
Points positifs : Very nice plane.
Points négatifs : Seats not very comfortable
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5,2
Points négatifs : Never sent boarding pass nor options to purcahse bags. Had to pay $100 baggage fee at the counter.
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10,0
Points négatifs : All around pleasant experience
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7,0
Points négatifs : Kiwi.com said in ALL their communications that the weight limit for carry on luggage was 7 kilograms, even though Norwegian air's website said the limit was a much more reasonable (but still skimpy) 10 kilograms. When we got to the airport, they confirmed it was 10 kg.
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2,0
Points positifs : Nothing
Points négatifs : Any sort of hint that my passport expiring within the next three months would be an issue. I was not made aware until I got to London now I am stranded here thanks
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4,8
Points positifs : Almost nothing but the price.
Points négatifs : Tighter seats couldn't have been possible. It took an hour for the crew to warm up some food for aq child. They were intent on selling duty-free stuff.
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7,2
Points positifs : Easy flight, on time, polite and informative crew
Points négatifs : It was pretty standard— very functional, which is what we expected
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5,3
Points négatifs : Lost bags!
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4,5
Points négatifs : the boarding was slow
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6,4
Points positifs : Value, and you get what you pay for, not paying for things you do not need or want
Points négatifs : Nothing really, it is a low cost airline. You get what you pay for
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8,0
Points positifs : Very very nice crew on Check in San Francisco.
Points négatifs : Some spiritual movies available on the plane
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2,0
Points négatifs : Flight was canceled after waiting 4 hours due to plane technical difficulties. No customer service to get to destination. While I know I will get a refund for Norwegian, not sure I will with the connecting flight. Had to go to a different airport and pay a lot more money and getting in a day. United
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5,6
Points négatifs : I don't like the fact that they nickle and dime you for food and different comforts
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9,0
Points négatifs : Flight delay not posted at airport, I did get a notification from kayak; flight took off even later because of “paperwork”
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3,2
Points négatifs : Everything.
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10,0
Points positifs : everything
Points négatifs : the pricing on the items in the menu..., oh and take cash!
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Statut du vol
Itinéraires proposés par Norwegian Air UK
Aéroports populaires desservis par Norwegian Air UK
Coordonnées de Norwegian Air UK
- DI Code IATA
- +44 (0)330 828 0854 Appeler
- norwegian.com/uk Consulter
Présentation de Norwegian Air UK
Norwegian Air UK, est une compagnie aérienne britannique. Comme sa société mère, la compagnie Norwegian Air Shuttle A SA (basée à Oslo, en Norvège), elle se positionne sur une politique commerciale de prix attractifs avec un modèle de "low-cost". Fondée en novembre 2015, la compagnie britannique est basée à First point, tout près de l’aéroport international de Londres-Gatwick.
En plus de l’Europe, Norwegian Air UK a été créée pour assurer des vols long-courriers à destination des autres continents. La compagnie aérienne effectue ainsi principalement des vols internationaux vers l’Amérique, du Nord comme du Sud, avec des destinations telles que les États-Unis, le Brésil et l’Argentine. Sa plateforme majeure de correspondance est située à sa base principale, en Angleterre, à l’aéroport international de Londres-Gatwick.
Pour ses vols internationaux long-courriers, la compagnie aérienne offre le choix entre une classe Premium et une classe économique classique avec des options payantes (comme dans toute compagnie low-cost). La classe Premium inclut d’office la plupart des options payantes de la classe économique, c’est-à-dire un accès prioritaire lors de l’embarquement, un bagage supplémentaire et un repas chaud ainsi que des boissons offertes (eau minérale, bière et vin) à bord. En outre, un siège en cabine Premium est conçu pour offrir davantage de confort et d’espace.
Les avions de la flotte Norwegian Air UK sont identifiables à leur livrée rouge présente sur toute la partie avant. Ils ont également les portraits de personnes célèbres dessinés sur leurs dérives. Enfin, la flotte de cette compagnie aérienne est essentiellement constituée d’appareils Boeing (737-800 et 787-9).
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.