It was fun for the kids, bright and colorful. The breakfast was ok, good variety of things to eat. The staff was very friendly except the late night desk guy.
This is a quiet hotel that has an excellent breakfast and is located not far from all Anaheim attractions. The staff is wonderful and the rooms are clean and roomy. It is an excellent hotel for a vacation or get away.
Tv had NFL network The room was not as nice as it should of been
The staff was super awesome. Especially the guy who makes the waffles! the first day we got there the pool and hot tub were freezing. we told them about it and 2 days later it was fixed so then we could swim. The other thing is I thought the hotel had a free shuttle to disney which its 5$ per person.that was misleading
This guest did not leave comments about this hotel.
Who help with pancakes Gave us wrong room and still can't remove messages and gave wrong towels
The staff was helpful. none
Friendly staff. Great breakfast staff. Nice room
Very clean & good Barack fast. Water pressure is very low.
The pool was clean and warm. The sofa bed was very uncomfortable. We could hear the person upstairs whenever they walked across the room.
the room -
Location Upgrades should be done if they want to charge a resort fee.
Breakfast Easy online check in No direct shuttle
The bed was very comfortable and freshly made each day. The bathrooms were clean and had freshly washed towels every day.The friendly staff was responsive to all requests. Breakfast was great. Good coffee. Great location for us to visit our family in Anaheim each day. I felt safe and secure while we stayed at the Comfort Inn. I think that is time to start thinking about replacing carpets. The whole place would feel a bit fresher and more welcoming.
For the time and season near Disneyland even tho we weren't staying there for it, was a great place to stay. Rooms were good - AC Worked Well - Room had Micro and Fridge+ Staff was very helpful and nice. - They had security which made me feel safe. The pool was awesome. Its close to a lot of helpful areas. Security. Although made me feel safe it felt awkward. Backdoor entrance wasn't 100% unlocked when you used your card. you had to wiggle it. Not a Con But If you don't like a crazy morning breakfast, don't stay here. They do keep it clean however. KIDS
The sheets weren't changed on our beds we found hairs on the sheets when we took off the comforter
Free breakfast, clean rooms, attentive staff. No disneyland shuttle
Good overall AC noisy, hum could keep light sleepers up
Staff was very friendly and willing to help me and my boyfriend right away. The room was very spacious and very comfortable and overall clean. The walls where kind of thin so we could hear what was going on on the room next to us, and the carpet looked a bit dirty.
Clean, free continental breakfast None really
Too noisy as we could hear traffic on highway.
After reading reviews for this hotel decided to give it a shot. It is a great room for what you get as far as value. The staff was friendly and the facilities were clean. All in all it exceeded our expectations. Also extremely close to Disneyland which is the purpose of why we chose this place. If we had to complain about one thing it was that some of the items were not fully fully clean ( I.e. the lounge chair had stains and the lampshade was stained as well). And that's me nitpicking but everything else was fantastic.
I love the shuttles that they have for Disneyland. It's probably a 10-15 minute ride over depending on traffic. All the shuttle drivers are nice and helpful. Rooms are always clean and nice staff are friendly and have cookies at the front desk if you ask. When we tried to go to Disney on Sunday they changed the bus schedule on us. We didn't know until 15 minutes after the shuttle was supposed to arrive and we asked. If you stay and go to the park keep up on shuttle schedules because they change! Paying $15 a night for your own hotel parking kinda sucks too.
The location, facilities and friendly staff Food service closed by 11pm on Saturday night
The comforts. There was no fridge. small room plugs for charges were loose and not working . no video game console as stated on the deal. over priced for the lack or amenities. No basic complimentary breakfast. I could or paid the same amount for more amenities elsewhere.
The room was very spacious and for the most part, clean. The view from our room was great, we could see Angels stadium. The carpet could use a deep cleaning. My son is a crawler and we didn't realize the floor wasn't clean (to the eye, it looks pristine), it's a dark carpet and hides a lot. My son's knees and hands were black from the carpet, for the short time we allowed him to explore. The hotel is next to a hospital, so there is a lot of noise from sirens. It wasn't too bad, and easily ignored. A little disappointed wifi was not included for the amount we spent on the room.
Complementary warm free choco chip cookies upon check in, they were soft and yummy! My son loved that! the beds are the comfiest hotel beds I have ever slept in. Was worried that the ambulances at the nearby hospital would keep us up but the beds were so wonderful that I slept like a little baby. SUPER clean lots of fun things around to do including a complimentary shuttle bus to Disney resort! Only 8 minute drive, SUPER quick! Also the night time driver Ray is a lot of fun! He did little magic tricks and told cute jokes. He also gave my son another free cookie and even a free Mickey mouse calendar! My son wrote Ray a letter telling him that he was "the best driver EVER". They overcharged me. I had two rooms for 4 nights and upon checking in to my room I looked at my bank acct and each room was charged a separate $100?? Called the front desk and had to get my bank on the phone but they took care of it. Had to go without some vacation money for a few days. Then the front desk manager accidentally charged another $100 to my card, leaving me without $300 of my vacation money for several days. Uncool. They did their best to fix their mistakes but didn't offer any compensation for me having to go without my spending money which I was upset about.
Like everyone, I liked the warm chocolate chip cookie. The staff was friendly and helpful. The location was convenient. Most people seemed to be there for Disneyland visits and I was not but nobody got on my nerves. Parking lot was under renovation so there was no self parking. Fortunately they did not charge for in and out. Fitness center could use some more machines. A heads up when I booked the room about the parking situation would have been nice,
Very run down
The fire pit. The cash deposit and the pay $15 to park your car. Totally was not describes prior to purchase or I would have stayed at the Embassy suites.
No breakfast. Valet didn't know how to get to the pool.
Bed was supper comfortable Parking situation. The parking lot was full in front of the building. I had two cars and was told I wouldn't be charged for parking one. That wasn't not true. Also. When they parking lot was full. There was no one there directing anyone to the other parking structure. I had to guess and ended up across the street in what I was later told was a federal building parking lot and that I had to move my car before it was towed. The hotel said that I had to park in there structure. I asked how I was suppose to know where it was and the guy just said I'm sorry. It was right there. I was like, right where, there are no signs. Long story short. I paid for 30 min of parking at a federal building parking lot. Instead of the hotel.
Nothing The place looks nice once entering the lobby, but it's all down hill when you reach the rooms. Dirty, run down dump.
We arrived early and they accommodated us with an early check-in. The room was standard and pretty clean. The hotel staff was great and even helped us find a great sushi place to go for dinner. The housekeeping staff was great as well. For a quick trip, the overall experience exceeded my expectations for paying such a cheap price. Would definitely return.
Overall accommodations were satisfactory....room clean enough...kitchen in room great for those on long trips...location and ease of access to surroundings is great...a lot of options in the area Breakfast...not exactly what they advertise...only coffee and prepackaged granola bars/vending machine worthy muffins...ended too early (9am)....staff was not knowledgeable about the area/could not make recommendations for dining besides McDonalds...even when providing take out menus, they only gave restaurants that were already closed...only 1 out of 5 staff members were friendly...even housekeeping rude when found out I had late checkout...could not provide amenities for what a guest may need in their room kitchen (i.e. wine opener)...but good enough
Location was great. Walking distance from restaurants, movie theater, Honda Center, Angel Stadium. Building was well maintained. Looked nice. Price was acceptable for the quality of the product. The room itself was very plain, and dated. The cabinets were white melamine and were yellowing. The sheets were horrible and the bed was flat. The pillows were bad. The furniture was old, dated, and very basic. Even when this room was brand new, it would've looked cheap. Nice, but cheap. Towels were very cheap. Reminded me of my HS locker room. Bathroom did not have shampoo or bath soap. While the room was clean, it looked old and dated and contributed to an overall negative opinion. I'm glad I was only there for a few days. I would've checked out if it were for any longer. This is my first stay in an Extended Stay hotel. Not sure if my experience was typical. I would not recommend this location, unless it's only thing available. It seemed like there was an apartment atmosphere with some of the people. A lot of people stood around smoking in front of the door at the end of the building.
Staff and location Floor was sticky and the sheets and pillows smelled dirty.
Location STAY AWAY!! Had ants in my room and front desk wouldn't take care of it. Had to wait 25 minutes to check in. Room was dirty, towels not clean, bathroom had mold, requested a pan and had to wait 12 hours because they were all being used.
Found multiple items the previous room users forgot to put in the trash. Housekeeping apparently had a bad day too. Location is good for the Angels ball park
Clean and quiet. Breakfast selection was limited and quality was not very good. Having stayed at other Ayres properties, I expected better. The free hot breakfast was a main reason for booking here.
The staff was extremely helpful and knowledgeable. They helped us save money by booking a town car to the airport. The free breakfast was great. I liked that check out wasn't until 12pm. The hotel was located a short bus trip from Disneyland. For $5 we could by an all day bus pass. The bus drivers were always friendly and on time in most instances.
great value, friendly and helpful staff, comfortable clean rooms with great beds/bedding
The actual room was fine, just as you would expect from any non-budget hotel. On the online booking site it was described as a "boutique hotel" in an excellent location. There was nothing special about the place. I have no idea why it was described as "boutique." I booked there based on the description to give my daughter a different experience than the other hotels on our vacation, but it was very similar to the Doubletree we stayed at in Flagstaff on our drive out. I don't know what I expected, but I was certainly not impressed. The price was about double what it should have been for a similar room at a name brand hotel chain. I would NOT book a room there again. Website reviews also stated hotel was 0.7 miles from Angels Stadium. According to my car odometer and Google Map App it was closer to 1.1-1.2 miles, too far for my daughter to walk in summer heat. If you have to drive to get where you are going anyway, location is NOT an advantage as advertised.
breakfast. Good value.
The location in proximity to Angels stadium was fantastic. Nice decor, clean and quiet rooms, good breakfast.
Rooms are nice and clean. Breakfast is good. Prime location I got 1 item dry cleaned and they lost my item. I was stressed and pissed off that they couldn't find it. After a full day of them searching everywhere they finally found it. Apparently someone didn’t do their job right. Other then this little incident it was nice. It wouldn’t hurt if they updated the fitness center. Good, but I've stayed in hotels that I paid less and the gym was more up-to-date.
The room is very clean and spacious The foods are expensive and don"t have much choices same as the stuffs that they sell in their gift shop like bottle water and all others
We like the convenient and easy access.. The staff were pleasant and helpful. Did not like extra payment for parking daily.
clean rooms Rude staff and very limited parking. I had to walk fairly far with bags ect. Hidden parking fees of $10.
Complementary breakfast buffet was amazing. Walking distance to Angel Stadium and close to Disney Land. Very nice suite rooms and awesome views. It would be nice if they didn't charge for parking.
Fantastic location (close to downtown Anaheim, Disneyland, Angel Stadium, The Pond, Orange, I5/I57/I55/I22...), great facilities (tasty food, very nice interior and rooms), and efficient staff. I was disappointed that the continental breakfast was not free; the food in general was a little overpriced, but very good.
I was very impressed with the way this hotel was run. The staff was courteous, everything was clean, nothing was in shambles. The breakfast was great, and the complementary drinks in the evening was actually a great gathering place. My room was spacious. A wonderful overall experience. The only problem I had with my room was that the bedroom tv was not showing all the channels. It didn't bother me that much, seeing that I didn't mention it until I was checking out, and they sent someone to fix it as I was leaving.
close to Disney land, free parking Poor reciption, I was denied the breakfast untill I contacted booking . com and the spoke to the manager who solved the issue
Breakfast is outstanding each morning. Great staff, servicing of room and perfect location. Super Clean room. Will DEFINITELY stay again... Parking was very limited at the hotel. Seems to be a war between the adjacent college with the college having most of the parking spaces. Makes it really hard for the hotel patrons. They WILL tow you if you park in the wrong place (the staff warns you about this)
Good localisation No place on parking
Very clean, room with internet and service attendants were excellent. The food was very good. Ciomplement the fitness center with more options than what was available.
Manager on site was very rude and unfriendly ! He never apologized for his behavior nor did he offer a solution
Breakfast excellent. Free Internet. Good location. Parts of the hotel could do with updating.
Quite for relaxation Nothing I can think off.
Nothing. No extra toilet paper. Nobody at front desk when we had a question. Could hear every single foot step from every room.
It's location Wasn't clean, no blowdryer, not enough towels or toiletries! I will never stay there again!
It provided me a bed and a shower. I was not pleased with the proximity of smoking rooms to non-smoking rooms - too close! The lighting was poor, one light fixture gone altogether.
Clean/comfy room. Good price. Near places to eat (Sushi & gas station) as well as others on busy road which has a local bus route. Location very hard to access. Have go into a Chevron gas station to enter then go through that parking lot til you get to the hotel.
I liked the spaciousness of the rooms. It's my first time staying at a Howard Johnson Inn and I really liked my room.
The room was nice The staff was rude!!
There was nothing really wrong with the place, it just wasn't very nice. The breakfast is just cold cereal danishes and toast. Nothing with protein.
The location right next to a freeway, but the room was insulated enough you could not hear the traffic. This facility had a pool but I would not consider this location a prime spot for a family vacation pool side. The occupants in some of the other rooms were a little sketchy. I felt like they were locals who were living there. We were a party of 4, but a cleaning service kept replacing all our towel with only 2 sets vs 4 sets.
Its simple, clean, comfortable and cheap.... Its great! I mailed to your staff asking about sending a package to the hotel few day before my reservation, I wanted to keep it until I arrived, but they never answer my mail.
Thingsvwere clean. Parking was difficult. It was next to the 91 freeway on ramp. You had to drive through a gas station to get in and out of the property.
The place was clean. The bed had lumps. The side rail of the bed frame was sticking out and kept hitting my legs. The bedding was stained. The bathroom walls looked like a messy cement job. It looked like they rented rooms to monthly occupants. People yelling and fighting outside. It looked like a crack house on the side of the freeway. parking was horrible.
Didn't like anything about this place Beds & pillows we're all lumpy. Woke up with an aching body. Sheets & towels were disgusting, we had to go & purchase our own sheets & towels. This place is just gross. Found a cigarette & someone's nasty shoe under the bed.
La salle de bain était très bien et le lit était très confortable. Le restaurant était tout juste correct.
En-dessous de la moyenne service La chambre avait une odeur bizarre. A demandé à la réception de changer ma chambre, et ils m'ont dit qu'ils ne pouvaient pas. Ils m'ont dit que j'aurais besoin de rénover et payer un prix différent. Service de ménage nettoyaient les chambres vide à 10 h00 alors que nous voulions dormir. 32$ Le stationnement la nuit dans une région où ça devrait être gratuit. Encore mieux. Je n'y retournerais pas.
le restaurant nom
Lits confortables et jolie et propre et le personnel chaleureux. À seulement 5$ super pour aller aux parcs Disney. Le restaurant n'était ouvert que pour le petit-déjeuner et le dîner, le café se trouve à seulement à 11 h un peu craint check out est à 11 heures et si vous avez faim.
Wifi fonctionnnant très mal, petit déjeuner mauvais et pas assez de place pour s'assoir dans la salle
Le confort et le personnel
La chambre était propre Douche séparée et lavabo un avantage supplémentaire Le petit déjeuner compris était fantastique.
La localisation de l'hôtel à proximité de Disneyland, du centre de Convention et des restaurants. Le petit-déjeuné est de qualité quelconque mais à volonté.
Love that they served hot breakfast!!!! Helps when you have small children and all of you are beat from Disneyland the night before. My kids loved the bunk bed!!! It's about a 25-30 min walk to Disneyland, but it doesn't feel that long at all! Kids didn't complain, so that was a plus! Staff was friendly and no one bothered! I will definitely rent a room here again on our next Disneyland trip!
Loved that it had continental breakfast it was good .
The location for the price was excellent, it was paid parking but there was always enough open spaces. The hotel is very close to both Disney and the Anahiem Convention center and was one of only a few hotels in the area to have breakfast included. Overall a good hotel for the price and will likely come back on future business trips. For the most part it was a pretty standard best western. There were a few oddities that didn't bother me but might bother others. Being in California it's very common to have open air hallways to the rooms the disadvantage of this is that it adds to the noise especially of cleaning carts rolling back and forth. When I tried to get ice both the ice machines on the 2nd and 3rd floor were not working. I did see the next day a new machine being assembled so it appears that problem was already being addressed. The outlets in my room for whatever reason fit plugs a bit loosely they all worked just had to be sure that the plug was all the way in and not falling out. The shower had ample hot water but when it was on it sounded like a motor was running in the distance, nothing wrong just came across as weird to me. Lastly the wifi was overall good but in my room it would only work consistently sitting at the desk of my room and the signal would fluctuate in quality especially during the morning and evening when the most people were around the hotel and active.
The staff person who checked me in (different from the person on the phone) was kind. I forgot toothpaste and was able to be provided with some. There was a comfortable, outdoor patio where I was able to wait for my shuttle pick up. Complimentary breakfast included ramen noodles, little debby snack cakes, instant oatmeal, sunny D, and capri-sun. The temperature gauge on the shower handle was inverted (I turned toward the side indicated "cold" to make the water hot.) The staff person who answered my phone call prior to my arrival could not be helpful in making shuttle or transportation recommendations for getting from the airport to the hotel, which I found a bit odd.
I would have rather taken my son to a Chevron gas station to use the bathroom then use the one in our room. There were ants it was just terrible. The staff were very nice.
I loved the hard wood floors, the cable and especially the small fridge and microwave. I felt at home. I did not like that the bathroom light switch was attached to the fan. The fan should be optional, it was too loud.
Proche du parc disneyland, 10mim à pied - informations touristiques (plan, adresses, coupons de réduc...) disponibles à l'hôtel - prix correct pour la situation de l'hotel - zone avec pleins de restaurants, de toutes sortes, boutiques ... hotel propre, connection wifi gratuite, parking gratuit, frigo + micro onde dans la chambre - Petit déjeuner quasi inexistant donuts, jus d'orange à l'eau et fruits - Nous a fait payé 10$ en supplément pour chek-in à 8h - chambre un peu "vieillotte" - l'antenne TV ne fonctionnait pas! tout l'hotel est non fumeur
TheDesk Was Very Nice...Checked To Make Sure Room Was good
Everything exceeded my expectations. Staff was VERY kind. Room was way more than I paid for. Everything was just perfect. I have absolutely no complaints what so ever. All around great!
Convenient location, comfortable room, adequate parking, good value given prices of other hotels in the area. A metal clanking repeatedly from 2 a.m. to 4 a.m., which woke me up multiple times the one night I was there, which I didn't hear the rest of my stay. It makes me think it was the result of cleaning or maintenance; if so, it's a poor choice at that time of day and inconsiderate.
Clean. Staff was kind and polite 1) room was very small 2) we arrived 20 min early and waited. And waited as if the only room in the huge hotel was the small Kayak rate room??
Good shower. Rain style shower head. Good restaurant and friendly staff. Lotion in the bathroom was already used. No refrigerator in room. Location of ice only on the first floor. Old furniture. 10 dollars a night for parking.
Location only The air conditioner wasn't working, was too hot, we open the window and a lot of noise
Very relaxing, wonderful food and brilliant staff. Did not use Spa. Pool was good. We had to move rooms as there was building work on that side of the hotel. Very surprised that they even put guests in such rooms as work started as early as 5am and we did not sleep after that time.
We come back regularly. The hotel is well appointed and the staff is very professional. Rooms are comfortable and view to ocean side over fashion island is super. Oak Grill Room on the deck for breakfast is a treat.
I think the valet parking fee was too high. There wasn't any options provided to self parking. You had no choice but to pay $32 parking fee.
The location was perfect close to shops, restaurant with easy access. The hotel rooms were very comfortable & roomy. The staff was excellent, exceeded any expectations. My toilet had some trouble flushing but aside from that no problems. Please do not print that for public use.
The decor was awesome A little pricy
Very nice & comfortable rooms Wonderful staff. Very helpful & personable Nothing. All was good
Great location - right across from Fashion Island shopping center. Easy access to restaurants, movies, shopping. Staff was very courteous and friendly. This was my second stay here. I would come back.
everything except the HOT, HOT, HOT weather. could not get hotel room cool enough in face of heat wave (25 degrees above expected temperature).
Hotel was beautiful, staff was courteous and friendly. $29/day for valet parking when no public parking was available. This added an additional 10% to the total cost of my stay. Ridiculous.
Excellent customer service. Everything was great!
Nice hotel which is close to PIMCO and Pacific Life Insurance
The Hotel was truly five star, excellent staff and the rooms were great. Good location but you need a car to get anywhere in California. The Fashion Island shopping centre is next door and offers alternative dining options. This was our first visit to Newport Beach and the Hotel was a positive start to a great trip. As with most west coast hotels the parking costs do increase the cost of staying but overall this was a minor issue.
Belle piscine et beau paysage. Près des attractions et des magasins. Il est évident que les propriétaires travaillent à améliorer l'aspect et l'ambiance de l'établissement. Travaux en cours, donc poussière /odeur constante (ennuyeux mais compréhensible). Le personnel de ménage est arrivé le premier jour à 14:45 pour nettoyer/faire la chambre. Un peu tard dans la journée. Nous étions déjà rentrés de Knotts Berry Farm et prêts à nous détendre. le buffet de petit-déjeuner est au mieux médiocre.
La clim ne marchait pas Ensuite, l'eau n'était pas disponible dans la douche Sale et il y avait une mauvaise odeur
On a changé de chambre rapidement et avons été surclassés en chambre avec balcon à cause d'inondations. Aussi le petit déjeuner La première chambre qu'on a eue était innondée
Le calme ,la piscine et aussi un matelas trés trés agreable