Points positifs : It was a nice truck. The counter person was nice and treated me well when I picked up my car.
Points négatifs : They charged me for two gallons of gas even though I returned it with more fuel than it had when I picked it up.
Points négatifs : Fast, easy, good car
Points positifs : No problems at all with the car itself. Totally great, as expected.
Points négatifs : Staff was moderately friendly, but the line for rental wrapped around the entire lobby. It was only Payless with this traffic, due to an online promotion. However, despite this choke of humans in line, there was only 1.5 folks working. 1 was on his phone at the counter consistently, while dozens of people waited in line. Another helped a customer for 20m then disappeared for 20m. Another employee came out in his stead and had to begin all over again. It may not have been the staff's fault that they were slammed, but it was their fault that they treated the customers and the line so poorly.
Points négatifs : Long wait line to get going - 30 min or so. I picked payless because they advertised a Nissan Versa. I ended up with a Chevy Avalanche which worked out just fine, but it wasn't what they advertised.
Points positifs : The staff was very friendly. And the service was simple and affordable.
Points négatifs : The pickup location was understaffed. There was only one person working so I ended up waiting more a half hour or more to pickup my rental. But the staff member was very friendly.
Points négatifs : The van was not clean and the “change oil” message kept flashing but we were told they are getting cars in and out so quickly that the mechanics just aren’t taking the “few extra seconds” to clear the messages...
Points positifs : Payless rents cars they don’t have. Unbelievably long lines. 45 min wait for cars they don’t have. Wait time is another 1.5-2 hrs to get a car which has been booked. Ridiculous. The price May be lower than competition fir cars they DO NOT HAVE. Always the same at SLC airport
Points négatifs : Have cars available if booked
Points positifs : Car upgrade because agent disappeared for 15 minutes
Points positifs : Staff was fantastic. Process was painless!
Points négatifs : Wish I could find a problem, but I can’t. Staff even sanitized the counter between guests.
Points positifs : Good value. Car was very clean. Almost brand new. Drop off was quick and easy
Points négatifs : Pick up was terrible. Had to wait in line for 20 minutes to get to the one assistant helping customers. Then there were no cars available, other than mini vans, so had to wait for another 25 minutes for a car. One of the worst car rental pick ups I've ever experienced.
Points positifs : Long wait at pick up. Asked for an economy and was put in a pick-up truck. Mileage was miscalculated and ran up my fuel charge. Time out and time in was wrong and they tried to charge me late fees.
Points négatifs : Have more than one person at the counter at busy times and don't try to rip people off.
Points négatifs : The transmission on the car I received was so loud and there was no pickup. Definitely not a car I would ever want to drive again.
Intermédiaire (Toyota RAV4 ou similaire) est la catégorie de voiture la plus réservée chez Payless à Salt Lake City.
Payless possède 1 succursale à Salt Lake City. Consultez notre carte des succursales Payless pour trouver celle qui vous convient le mieux.