Points négatifs : They did not have the class of car we reserved available. We needed a large car because we had a LOT of luggage. We were told that we could have one size larger, but that we would have to pay the difference in cost. We explained that any time this has happened (and it has happened quite a few times), we were always given the upgrade free of charge. But Budget refused. We had no choice but to take the larger car and pay extra for it. It was extremely disappointing.
Points positifs : Nothing! they refused to rent me a car. My drivers license recently expired. Having a super res # with them meant nothing.
Avis rented me a mid size SUV for less money with out any issues.
Points négatifs : A little understanding during the pandemic was met with a firm NO
Points positifs : Good staff, good drop off. Car was dirty on pickup
Points négatifs : Car was dirty on pickup. Lots of bugs on Window and Car
Points positifs : Their counter rep (Michelle) was amazing! She listened to my situation and took the time to make sure I was taken care of. I will work with her again in a heartbeat.
Points négatifs : More personnel. Michelle was the only person manning the counter and even though she did an amazing job with it she shouldn't have had to.
Points positifs : The price was awesome and the service was top notch at both pick up and drop off. We had reserved a mini-van but when we arrived there were none available. A four door pickup was provided instead at the same price. Thank you!
Points négatifs : It was a great experience.
Points positifs : Staff was great and good car.
Points négatifs : nothing
Points positifs : Did not have vehicle that was purchased.
Points négatifs : Having the vehicle that was purchased.
Points positifs : Nothing
Points négatifs : Everything. You only had one person working the counter vs everyone of your competitors having 2-3 people working. The line was over a hour. You ran out of cars. Horrible experience and never rending from budget again
Points négatifs : Had to wait 45 min for a car to become available. Don’t understand why I had a reservation. Disappointing. Won’t use them again
Points positifs : drop off easy
Points négatifs : I booked a ford escape (or similar SUV). When I got to desk I was told no AWD vehicles in this class were available and to get an AWD vehicle I would have to go to a higher class and pay more. I argued that it should be given to me for the same price but was not no. I ultimately paid more for larger SUV.
Points positifs : Nothing. Absolute worst rental experience of my life.
Points négatifs : Everything. A reservation has ZERO meaning with your company. The vehicle we reserved was not there and the available options did not meet our requirements. Staff was rude, and we ended up renting the vehicle we needed from another company for an additional $700 over our "reservation" price. We will never deal with "Budget" again.
Points positifs : Very nice car.
Points négatifs : It had no scraper or brush to clean the windshields. Usually in December rental cars have those in the back seat or trunk. Luckily I only had to clean the windshield one time.
Chez Budget, une voiture de location à Salt Lake City coûte en moyenne 45 € par jour.
Intermédiaire (Toyota RAV4 ou similaire) est la catégorie de voiture la plus réservée chez Budget à Salt Lake City.
Budget possède 2 succursales à Salt Lake City. Consultez notre carte des succursales Budget pour trouver celle qui vous convient le mieux.