Points positifs : Yes
Points négatifs : We paid for a premium car. What we got was a car with no navigation or seat warmers, Chargers USB did not work. Inform them that we had to buy battery packs and we're told we would get an email with a discount in an upgrade Curtisy drop at the airport. They did come true on me drop at the airport. Inquired twice about the other two things I received no response.
Points positifs : Staff was friendly, rental place and car at airport, no need for shuttle.
Points négatifs : I had a late arrival. When I returned car, there was nobody after 11pm to receive car so I didn't get a receipt on site, they said they would email it. A couple days later I found out I was overcharged and I had to contact Enterprise for an adjustment. They were easy to work with on the phone but I had to go through the hassle. I feel rental price was high for 3 days anyway.
Points positifs : Heather was awesome! Waved us over as we stepped to the counter. Was so fun and energetic. Was able to offer us a free upgrade which meant we had a larger car for our 5 hour rode trip from Salt Lake City. Employees like Heather are priceless! Whoever hired and trained her deserves a gold star and so does Heather! We will use Enterprise next time we travel. Kayak found us the best price!!! We will use them next time we travel too!
Points négatifs : Nothing could have been done better! This experience was the best it could possibly be!
Points positifs : Rental agent in Salt Lake was superb.
Points négatifs : Nothing, Enterprise is a really good outfit.
Points positifs : Staff was very helpful on a busy weekend where colleges were moving students in..Drop off was early in the morning but easy.
Points positifs : Staff super helpful when I ran into a problem with payment
Points négatifs : Location was confusing, I thought that I had selected SLC airport for pick up and drop off
Points positifs : Staff was terrific. The drop off team was outstanding!!
Points négatifs : Nothing. Everything was perfect.
Points positifs : Everything! Great customer service, loved the upgrade , pickup and drop off were seamless!
Points négatifs : Everything was great!
Points positifs : Yes, yes
Points négatifs : Do not choose dodge caravan for mountain trips
Points positifs : The staff was friendly and very helpful. It was easy to find the drop-off location. But, I am still waiting for the security deposit refund.
Points négatifs : They could offer cheaper sedan options.
Points négatifs : Everything was very good.
Points positifs : Staff was incredibly kind and helpful. Car was perfect for what we needed, and they even gave us options at the counter!
Intermédiaire (Toyota RAV4 ou similaire) est la catégorie de voiture la plus réservée chez Enterprise à Salt Lake City.
Enterprise possède 4 succursales à Salt Lake City. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.