Points positifs : Customer service desk when I picked up was nice.
Points négatifs : The inside of the car had not been cleaned. Totally unacceptable. Tried calling customer service and got terrible help and then they hung up on us!
Points positifs : Fast pickup and easy drop off.
Points négatifs : We found someone's face mask under the seat and some areas of the car were not wiped down thoroughly.
Points positifs : Pick up took an hour. Very expensive.
Points positifs : Staff was friendly and helpful. Pick-up / drop-off was easy. Appreciated that the service counter was open <1hr after posting closing since my flight had late arrival.
Points négatifs : Car was definitely on the dirty side (exterior especially). It was also unnerving that there was no visual inspection for pre-existing damages to confirm condition of car. The car had a fair amount of scratches on the exterior of the vehicle that was not confirmed by anyone from Avis prior to me leaving with the vehicle. I just walked up and drove it off the lot with zero confirmation.
Points positifs : Nothing.
Points négatifs : Literally EVERYTHING! Waited in line for an HOUR only for them to tell me I couldn’t have my prepaid rental because I was using a debit card. Then was told to call customer service for a refund and was only refunded half my money. So basically I paid them to be assholes. Will never rent from AVIS again.
Points positifs : Great
Points négatifs : Early drop off
Points négatifs : After a 45 minute wait in an extraordinarily long line, even though we had a reservation, we were told it would be another 60-90 minutes before a car would be available. Totally unexceptable! And I was traveling with a 100 year old father in a wheelchair!
Points négatifs : The agent in Ontario was inexcusably rude. She shouted at me to not park in a certain area and when asked where I should go was told “well not here.” My brother in law was there to assist me as I am handicapped and she told him that if he got out of his vehicle to help
Me she would call security. I have never been treated so poorly by a company whom I’ve paid for a service. It was appalling, actually, the level of service I received.
Points positifs : No!!! I had to wait outside at SLC airport for over an hour & froze my butt off! I went inside to warm up & missed the shuttle.
Points négatifs : Everything could have been better!!! After all the waiting in line, FOX cancelled my car rental!!! I had to scramble to find another rental agency, go back to the airport/find another car/& wait in line all over again. Horrible!!!
Points négatifs : Nothing negative. Everything was great. Excellent, clean vehicle. Easy pick up and drop off, excellent value.
Points positifs : Total bait and switch. Scammers pretend they have vehicles in stock by using the slc airport stock so you have to wait 3 hours for them to bring the vehicle from the airport which is only 20min away. Then they force upgrades on you at your expense and double charge for insurance! Total scam!! Avoid at all costs!!!
Points positifs : Friendly and helpful staff. Easy drop off.
Points négatifs : Truly perfect in every way.
Chez Avis, une voiture de location à Salt Lake City coûte en moyenne 62 € par jour.
Intermédiaire (Toyota RAV4 ou similaire) est la catégorie de voiture la plus réservée chez Avis à Salt Lake City.
Avis possède 2 succursales à Salt Lake City. Consultez notre carte des succursales Avis pour trouver celle qui vous convient le mieux.