Avis des clients
Note globale
6,1
Bien
Basé sur 181 avis
Propreté
6,4
Confort
6,5
Prise en charge/retour
5,7
Rapport qualité/prix
6,3
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Commentaires récents
Avis des clients
26
11
24
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23
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2,0
Points négatifs : Everyone
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5,6
Points positifs : Car was fine.
Points négatifs : Shuttle pick up and registration slow.
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2,8
Points positifs : Staff was extremely rude. Took two hrs to check in only one person working the desk and he was soo rude and moved as slow as a turtle.
Points négatifs : The car smelt like cigarette smoke. It was disgusting g. Staff was extremely rude. Read above for more....
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10,0
Points positifs : Easy check in and out. Unlimited miles.
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4,0
Points négatifs : It took an hour and a half to get my car bc no one from Payless was at the desk and then they tried to charge me double the rate I had booked on kayak
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5,2
Points positifs : Staff not very professional, car dirty, drop off easy
Points négatifs : no local maps available
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2,4
Points négatifs : Was unable to speak with them over the phone for an issue i had with the rental
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2,0
Payless get less
Points négatifs : Received a car that got a blow out flat tire 15 minutes after we left with the car . All the tires were very worn. And the spare was bad as well. The car was clearly beat up. After traveling all day, dealing with that was just more exhausting.
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8,8
Points négatifs : Truck smelled like smoke
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10,0
Great service
Points positifs : Easy in and out
Points négatifs : Nothing
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2,4
Terrible service
Points positifs : Once we finally got a car, the car was clean and ran fine.
Points négatifs : The car was supposed to be ready at 11 AM. Due to horribly slow service we didn’t leave the premises until after 2 PM. There were three people ahead of me and it took over an hour to get through the line.... THEN after I was finally assigned a car they said to wait out front and they would bring it around. After 20 mins of waiting I went in to have them check on it. I was reassured that I just needed to wait out front for a couple more minutes. Another 20 mins went by and still nothing. Finally I asked one of the guys bringing cars around to look for the car we were assigned. He came back ~15 mins later and said that car isn’t on the lot and that I needed to go ask for a new car. Finally after over 2 hours of trying to get it figured out the inside attendant took a car assigned to someone else. Just a terrible experience with organization and service. They were clearly understaffed.
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4,4
Poor
Points négatifs : Incompetent at the counter. Not enough agents or cleaners. Car had only 1/2 full tank and had to tell them to fill it up before we left. Will NEVER use Payless again.
avis de
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- 8.7/10 Voitures de location Alamo à West Palm Beach
Où trouver des voitures de location Payless à West Palm Beach ?
Les meilleures astuces pour louer une voiture à West Palm Beach avec Payless
- Le prix des voitures de location de catégorie « Économique » chez Payless à West Palm Beach est environ 20% moins cher en moyenne que les autres types de véhicules.