Points positifs : Car was extremely clean and seemed they were taking covid precautions very seriously with the cars.
Points négatifs : The thrifty location at PBI is closed and I spent 30 mins driving around trying to find an entrance and calling bc there is a wrinkled up nearly falling down sign to advise you need to go to a complete different rental agency, hertz outside of the airport to pick up your vehicles. An email would’ve been appreciated as the several emails I received did not mention this at all and had the closed address listed.
Points positifs : The team on the board as great when I picked up and dropped off! Made it quick and easy, everyone was nice and efficient.
Points négatifs : Honestly have no complaints
Points positifs : The staff was friendly, but not really helpful.
Points négatifs : They could have had the car they promised. Terrible phone communications. It took over 45 minutes to get a live person. Never again!
Points négatifs : Unfortunately they weren’t open until 5am for drop-off, with no other option for return. The entrance was blocked by an employee & when they finally opened (late) the shuttle driver wasn’t there. Staff did step up & took us to the airport in an SUV. I barely made my flight - thankfully had no checked luggage. This is a HERTZ problem!!! The staff was great but overwhelmed & understaffed.
Points négatifs : Drop off listed on my reservation and actual drop off were completely different places. I wasn't informed of the change at pickup, so my drop off was late.
Points positifs : Everything was great. Good staff. Very helpful and safe.
Points positifs : Fast pick up/drop off
Points négatifs : passenger Door and windows broken. Customer Service to get any type of discount t was horrific.
Points positifs : Staff were efficient and friendly. Not a lot of wait time.
Points négatifs : No need to try to encourage buying expensive insurance.
Points positifs : The drop off option of driving me to the terminal at Orlando was very much appreciated.
Points négatifs : Nothing, the Thrifty employee was friendly and courteous. Two thumbs up!!
Points négatifs : the car I was given was the wrong class and had a dash sign that read "Maintenance Required". That car should never have left the lot that way.
Points positifs : Staff was very friendly and efficient
Points négatifs : Access in and out of the location
Points positifs : Ease of drop off
Points négatifs : We paid online for the car then got hit with another $50 of fees at the front counter. I was very unhappy about that. Things like that will make me look elsewhere when renting a car.
Économique (Hyundai Accent ou similaire) est la catégorie de voiture la plus réservée chez Thrifty à West Palm Beach.
Thrifty possède 1 succursale à West Palm Beach. Consultez notre carte des succursales Thrifty pour trouver celle qui vous convient le mieux.