Points positifs : Staff very helpful and accommodating.
Points négatifs : N/a
Points positifs : Every time I use budget I say this will be the last time, however it is the closest walk from my house. But considering they aren’t cheaper anymore but still lack staff and service availability I’m just done. Always takes forever to check in and out even if only 1 other person there. I get if you have lower and slower staff if your prices are lower, but they are not! Also I’ve had issues with picking up vehicles every time (dead battery, buried behind other vehicles...) If I buy online and go to pick up, stop trying to force people to add on extra stuff, if I wanted it I would have added it online! I want to get in and out not be badgered for five minutes about adding or upgrading. The last time I was there I just walked out bc 15 people in line. Considering I’ve waited 15 minutes per person in the past I just left and went to enterprise and had a vehicle in 5 minutes for cheaper price.
Points négatifs : Add staff or lower prices back down.
Points positifs : Very good!
Points négatifs : Cleaning under and in between seats could’ve been better, but overall, great deal and good people.
Points négatifs : Customer service rep at west palm beach airport did not even acknowledge me as I stood in line waiting. Waited until a new attendant arrive and took care of me.
Points positifs : Return was quick and easy
Points négatifs : Waited over an hour to get car because they only had one person at the check in desk.. When I got to the desk they no longer had the car I had reserved! The only car they had was a Jeep . I had to take it, and it was a noisy, poorly made car. The whole experience was very disappointing!
Points positifs : The person that help me when I first got there was really nice thank you for making me feel good!
Points positifs : Quick process.
Points négatifs : The ability to select my own car from a row or rows. I was initially given a parking spot to retrieve my car and the spot was empty
Points négatifs : The rate quoted was $41, the final price was $83. So $40 more in taxes fees and assessments. Very misleading...
Points négatifs : They charged me for fuel even though I brought it back full.. After they make the mistake they send me inside to get credited back for the mistake they make and it took me an additional 30 minutes..
Points positifs : Drop-off staff was nice and helpful, that was all.
Points négatifs : Literally everything about this experience was a nightmare. The first car they gave me stalled, so I took it into a different Budget location. That woman yelled at me like it was my fault and made me drive the car to put gas in it, even though it was unsafe to drive. No help from Budget at all.
Points positifs : The car was running and waiting for us by the time we got the rental location. The associate who helped me explained everything clearly. The car was clean, smooth and looked great
Points négatifs : Nothing
Points positifs : The shuttle bus was not running. Although they confirmed the shuttle buses run 24 hrs. We had to take a taxi to the rental location. Only to have to wait 1 hour for someone to arrive and provide us a rental.
Points négatifs : Everything.
Chez Budget, une voiture de location à West Palm Beach coûte en moyenne 24 € par jour.
Économique (Hyundai Accent ou similaire) est la catégorie de voiture la plus réservée chez Budget à West Palm Beach.
Budget possède 4 succursales à West Palm Beach. Consultez notre carte des succursales Budget pour trouver celle qui vous convient le mieux.