Points positifs : Honestly nothing.
Points négatifs : The pickup was extremely slow because they appeared understaffed. I was given a vehicle that absolutely reeked of stale smoke. Worst of all, I realized 3 days into my trip that the license plate had expired 4 months earlier and K could have been pulled over/ticketed at any moment. Stay far away from Enterprise at PBI!!
Points négatifs : Everything was absolutely perfect!
Points positifs : Car was available at scheduled pick up time
Points négatifs : I chose the pickup location based on convenience. I called the location to confirm my reservation and pickup. At no time was I informed the location has changed. When I requested pickup, I was only told they no longer provide that service. This was again a chance for them to tell me about the location change. I ended up needing to catch a ride, via Lyft, only to find out that the location has changed. I then had to catch Lyft to the new location. This inconvenience cost an additional $15 approx. that could have been avoided if they had properly informed me of the changes in location. Their website also needs to be updated to reflect this change. In addition to the added costs, my trip was also delayed due to their lack of information.
Points positifs : Staff was friendly but short handed in West Palm Beach
Points négatifs : More people working
Points positifs : New, clean car, outstanding value for money, knowledgeable and helpful staff
Points négatifs : No COVID-19
Points positifs : Staff was super friendly and informative but not over-zealous or annoying. We were very pleased with the service.
Points positifs : Drop off was easy
Points négatifs : Car smelled like cigarettes and air freshener. Ac plug for phone charger did not work! (I brought along plug in phone charger specifically to allow me to use gps and not drain phone.)
Points négatifs : Car was not available upon arrival or for days after. I understand it was high season but whats the point of making a reservation if Enterprise won’t honor it. Never again, Enterprise!
Points positifs : Staff was great. We checked in at National for an enterprise rental. They upgraded me for a small fee. The car was awesome and fun
Points négatifs : Clean the cars a little better
Points négatifs : Enterprise rented out too many cars and did not have one for me when I got to the rental car pickup.
They also did not follow up with me the next day as they had promised.
It was by far the worst rental car experience I’ve had and I will not be using Enterprise or your service again.
Points positifs : Yes and yes
Points négatifs : Pickup at home
Points positifs : Staff helpful & attentive
Économique (Hyundai Accent ou similaire) est la catégorie de voiture la plus réservée chez Enterprise à West Palm Beach.
Enterprise possède 6 succursales à West Palm Beach. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.