Points positifs : Nothing , worst experience ever!! Customer service could have not been worse. 1 person tells you one thing and another representative says another. Wasted money being lied to by people. The manager at the PBI location is awful! Horrible attitude.
Points négatifs : Everything. Worst experience from when I picked up a car that I didn’t want but told I could get. Even had issues dropping it off at a different location. Would never recommend Alamo to anybody!
Points positifs : Staff was great at pick up and drop off.
Points négatifs : Some type of note assuring customer vehicle was cleaned. Mine did not look as thought it was cleaned
Points positifs : Friendly staff at West Palm!
Points négatifs : Soda can was in back of car and tissue in glovebox.
Points positifs : Staff did a poor job of explaining extras and hounded us until my husband finally gave in and took extras. So my inexpemsive car cost me almost twice my initial quote.
Points positifs : Kneesha was very helpful when we arrived and there were no cars available. I don't know how she suddenly produced a car, but I didn't appreciate the agency trying to pass off a Ford F-150 instead of the full-size car we had reserved.
Points négatifs : There were at least 20 people who arrived behind me. I don't know what happened to them, or how this agency survived the day. It was a scene.
Points positifs : staff exceptional at all stages
Points positifs : Friendly staff, pick up to drop off went super smooth.
Points positifs : The car was good. Return process easy.
Points négatifs : There were no cars available when we arrived. There was a line of 30 other customers who also had reservations who were also waiting for their cars. The wait was 3 hours to get a car because you had to wait for someone else to bring back a car.
Points négatifs : They did not have the car i reserved (luxury) and would only downgrade me without refunding the difference. And the tank was not full either
It was 2 am and they just couldn't be bothered to take care of a customer
Points positifs : I like that you walk out and pick which ever vehicle you want in your price range
Points négatifs : Pretty much do everything yourself.
Points positifs : All Alamo agents we dealt with were extremely helpful and courteous. Truck we rented ROCKED!!
Économique (Hyundai Accent ou similaire) est la catégorie de voiture la plus réservée chez Alamo à West Palm Beach.
Alamo possède 1 succursale à West Palm Beach. Consultez notre carte des succursales Alamo pour trouver celle qui vous convient le mieux.