J'ai adoré la salle de bains et toilettes, le gymnase, le spa et la piscine Les prix de la nourriture sont beaucoup trop chers. Le jus de fruit était 10$ ! Le petit déjeuner coûtait $21 pour le moins chère et même pas de buffet. On entendait des bus passer par la fenêtre, des gens en train de faire la fête dans la mezzanine, je pouvais entendre la musique dans la chambre.
This is a colonial-style building completely refurbished as a hotel in the old city, with an extremely willing staff. Hotel pick-up at the airport was handled very well, even though my plane was several hours late (after midnight). Staff very helpful and anxious to please, and they do not charge for using their computers in the patio (Business Center) There is no elevator, and you have to go up to the 4th floor for breakfast, which can be a real feat given the altitude of Quito, at least the first couple of days.They serve only breakfast. Although there are several restaurants a couple of blocks away, I wished I could have eaten something at night, say, right in the hotel or closer by. Single room was very small (but very new and well-maintained), and the closet pole was out of reach, 7 feet up or more.
Although I made an online reservation, the front desk attendant decided that he would give priority to other people who walked in and paid him cash. They did not give any reasoning why they did not think my online reservation was valid and simply dismissed us. I was left stranded with my significant other having to look for a different hotel. If you are in Old Quito, I would recommend Hotel San Francisco, which is just down the block from this one.
Great location! Nice breakfast and coffee available 24/7. Beautiful relaxing hotel and rooms.
the cable tv and the excellent hot shower no
Location was very good and staff were friendly and helpful. Design of hotel caused it to be noisy sometimes but after midnight it was quiet.
Breakfast was nice,served in a beautiful setting with a view of the city. Good location, close to LaRonda for nice restaurants and shopping and sightseeing. It's noisy in the mornings because most rooms face the enclosed courtyard and you can hear the guests leaving for breakfast and checking out. Not a good hotel for sleeping in.
The hotel was comfortable and very clean. The staff was helpful. It is located in Quito's old section and very close to many of the sites we wanted to see. The courtyard in the center of the building was a nice quiet place to relax. The hotel provided eveerything we needed-- comfortable beds, hot water, a good breakfast and free wi-fi. I was sorry that there wasn't a restaurant in the hotel. (The information I received when I made the reservations said that there was.) Quito is not very safe at night and we didn't feel comfortable going out at night. The hotel has a refrigerator and we were able to use that which helped.
JW Marriott Quito is an excllent hotel in all aspects. The staff are very polite and they are always available for suggestions. The restaurants are great specially for La Hacienda. The room is clean, big and very beautiful. The executive lounge has excellent food and it is very comfortable. I really recommend JW Marriott Quito.
Staff was very nice Didn't feel the cost was worth the stay not sure if I would stay there again at her hotels closer that are just as nice and less expensive
Did not pick us up at the airport. We arrived in Quito at 10:30 pm and van driver said they only picked up Delta flyers. We arrived on United. We took a taxi. They stored our bags for us the next morning for our meeting and allowed us to collected them later.
Just a $5 taxi fare from the airport (or free hotel shuttle) the Hilton is located in the New City but within walking distance of the Old City. \n\nThe staff at reception were friendly and helpful, as was the concierge.\n\nPricey for the region, but worth it for a bit of luxury.
We were completely satisfied with our check-in, room and dining experience here. Our twin bedded room was spacious and on the 12th and 10th floors (two stays). Now that I've tried the travel agency once very successfully I expect to use them again. They provide free vans to the airport at certain hours, which we could take advantage of!
This hotel had fabulous rooms! The beds were very comfortable with European styel duvet covers and lovely pillows. The bathroom was all granite, good shower. The soaps, towels, linens were all spa quality, very nice. It was spacious, and extremely clean. Seemed like it was freshly remodeled. I travel constantly and stay in a lot of places, this is one of the very nicest hotels I have ever stayed in.\n\nHaving said that, I did not pay (it was part of a package) so I am not sure about the cost/value.
I do not have anything to complain about this Hojo hotel. Location was perfect, price was fair, the personnel was friendly, the breakfast was great, and the room was comfy. Definitely would recommend it. I would like to add that they always have safe taxis available on the outside at a reasonable fare to move to the airport or other destinations.
Excellent hotel with fabulous staff and they are all very accomodating, great location and I do recommend this hotel to everyone.
I arrived late without a reservation, but got a room within minutes, the staff is very friendly and offerd a perfect service throughout the whole stay, they helped me in any occasion, best choice for Quito travelers! I wished I would have been able to extend my stay!
Well located, good price, good restaurant, rooms are old fashioned but in good condition.
employees are friendly to anyone - spanish speaking or not - their airport pickup was amazing and they opened the kitchen earlier for me to eat and catch my flight - simply amazing service
My flight arrived late in quito but the hotel offers a great shuttle service from the Quito airport. I did not have to worry about having to find a taxi late at night. The people at the reception were also amazing. I was looking for a place to eat typical ecuadorian food and they gave me multiple recommendations and even called each establishment to confirm that the were open. The hotel itself is extremely clean, very well decorated and the rooms are very comfortable. It is located very close to the Quito airport and in a very nice area of the city. It is an amazing grab for its value.
I didnt like. There is not real costumer service. They only One tour money. Costumers service is not The right One. Tehy only One tour money
this is my second time here, and the staff and my room as well as the service was excellent.
Nous n'avons pas réalisé combien c'était loin de l'aéroport ... 45 minutes. La musique était très forte toute la nuit. Nous avions réservé une chambre climatisée, ce qu'ils ne nous ont pas donné jusqu'à ce que nous nous sommes plaints
Le fait que je suis arrivé à 10 heures du matin et voulais m'enregistrer ... Ils ont fait les arrangements pour moi pour avoir ma chambre plus tôt 10 points pour ça !! Il y aurait dû avoir plus d'options pour le petit-déjeuner, du pain qui comprennent du blé entier, et du thé. Et le fait que j'ai à sortir de l'hôtel pour prendre le petit déjeuner, c'était un peu inconfortable, mais on ne peut pas faire grand-chose à ce sujet (passage peut-être pour que je puisse y aller en pantoufles).
It was luxurious but there were many things that needed repair or cleaned. There wasn't good lighting in the hall way, Jacuzzi wasn't working, the hotel mentions they have a casino but its not true the casino was taken out 3 years ago. I want my money back.
location is great. executive suite was so small, we didn't have a dresser to keep our clothes.
Good location, spacious room, friendly staff. No moisturizing cream available.
Le charme de la maison à l'intérieur comme à l'extérieur , son calme, ainsi que sa situation à proximité quartier animé ( cafés, restaurants ) Le personnel ( y compris le maître des lieux ) est très aimable , à l'exception toutefois d'un élément un peu étrange à la limite du désagréable . Eclairage faible dans certaines chambres.
I always liked the location and the facilities as well as the service. The food was also very good. The items I mentioned above and maybe other that did not use, makes of this hotel one of the best around. Thank You.
security and convience very poor internet connection meals were expensive compared to what was available elsewhere
The hotel is very clean. The staff professional, helpful and friendly. The buffet breakfast was fantastic! Laundry service is rather expensive, but very good. No airconditioner in the room. The WiFi is fickle.