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Excellent service and good rooms
- The neighbourhood is great. 5mins walk from metro, many great restaurants at walking distance in a beautiful scenario. - Check-in/out was fast and straightforward - All the areas are very clean and spacious - Hotel is quiet during the night, Windows are big, clean and provide good insulation - Staff very helpful and polite - Some rooms have small kitchens with a lot of equipment. - Bathroom is also good, but i missed an air extractor. - Breakfast is abundant, and with impressive variety, but IMO it could improve in quality. It is served by a restaurant that is not part of the hotel, so the staff is separate and not as good as the hotel staff.
La proximité de l'aéroport De grandes
juste en face de l'aéroport, on peut s'y rendre à pieds. La piscine, le jacuzzi, le confort des chambres... Le restaurant n'est pas très cher. Rien !
Situation idéale pour un transit, hotel à 50m de l'aéroport. Hotel moderne et trés luxueux pour un hotel exclisivement réservé aux voyageur d'un jour
La serviabilité et la disponibilité de l'ensemble des personnels de l'hôtel ont été exemplaires, et nous ont permis de profiter d'un moment de détente au cours d'un long voyage de retour (36 heures).
Nous sommes descendus dans cet hôtel car nous étions en transit à Santiago. Or, l'Holiday Inn est situé juste en face de l'aéroport, à seulement 2 minutes à pied ! Sinon, services habituels pour cet hôtel de chaîne. Un peu cher quand même.
Juste en face de l'entrée du départ.
Juste en face de l'aéroport. Parfait pour une halte. Le personnel est très sympa et parle anglais si votre espagnol n'est pas à la hauteur.
Hotel agreable et confortable, situe dans l aeroport de Santiago du Chili, parfait pour un transit entre deux avions.
très pratique car à 2 pas de l'aéroport, bien entretenu et très propre...
L'hôtel Holiday Inn est le meilleur où nous ayons jamais séjourné. Le personnel est exceptionnel, et une grande attention est portée aux détails. Nous reviendrons à coup sûr la prochaine fois que nous irons à Santiago.
Le personnel était très serviable. Propre, spacieux. Dans l'ensemble le séjour. La salle de gym et la piscine étaient petites et était trop froide pour y nager.
Personnel attentionné situation excellente , près de bellavista et du métro taxi toujours disponible
Wonderful stay--everything was excellent
Real great value.
Concerige very helpful & front of house have good english
Excellent health club & restaurant. Reasonable prices for a luxury hotel. Very helpful staff providing directions.
Very reasonable price for a luxury hotel. The lobby always smelled lovely. Free wi-fi. Comfortable bed and linen. Lots of fluffy towel. The water temperature of the shower was not constant and kept on going from ice cold to super hot. Water pressure was rather low as well. It always took a while for the hot water to come out at the sink. Breakfast was ok but would have been better if there were more vegetables (i.e. - tomatoes, lettuce, cucumbers for a morning salad).
Hotel très bien situé pour un transit ,proche aéroport
Nada. Reception, restaurant, personnel nuls.
proximité aéroport - qualité des services d'un grand hotel - professionalisme du service
Hotel très proche de l'aéroport avec un service de navettes gratuites. Saturation de la WiFi, connections difficiles et très lentes.
location need a better gym or should have an agreement with gym right in the corner
The location is just a short block from the metro. It is in a wonderfully clean and safe area. The hotel is quite nice ACD the pictures are very accurate. The staff were wonderful. Leonardo and his brother Waldo are so pleasant!. I honestly likes everything. A great hotel in a great location. It is only 10 minutes by metro to the Catolica metro stop and the charming LaStarria neighborhood.
Hotel is nice, but needs updating Hotel condition is OK..nothing great, desperately needs maintenance in rooms. Major concern is hotel staff - restaraunt / bar staff. Service is horrible . Lack of attention / lack of service. Have stayed many times here but decided to move on after last visit...
Location, close to subway, close to malls. Breakfast was good Water temperature varied during shower. Room was not cleaned one day because do not disturb sign was at the door until 9:45am, after that the sign was removed and upon returning to the hotel 8 hours later room was still untouched. Rooms are very old fashioned and could use some renovation. Bathtube was peeling off (room 314) and toilet had some dark stain inside that looked like dirt (though it was not, it was disgusting to see). There are many other better hotels in Santiago for that rate.
Our room was ready when we arrived. The staff was helpful when we had questions or needed a reservation. Liked the location as it was quiet and only one block from a lot of shopping. Our hotel dinner the first night did not measure up to the quality of similar hotels that we had stayed at during our trip.
The staff was súper polite and attentive. Great room, good breakfast. I was near everywhere I had to visit Few elevators for Many floors. I was always in a hurry
Good, solid business hotel which is conveniently located in a pleasant commerical district of Santiago. Fabulous staff, helpful in all requests. Room was a little on the small side, but clean and comfortable.
Phenomenal location, great staff. Nice small hotel. Very clean, nicely appointed rooms Guest floors and guest rooms need update.
Excellent personnel, aimable et prévenant. L'hôtel est propre, bien meublé et bien entretenu et il y a de beaux restaurants sur place. Il est très bien situé pour aller à pied aux restaurants et aux magasins.
Il y avait beaucoup de restaurants tout près. Hôtel trop cher pour ce qu'il est. Les chambres sont très propres.
The location was very good and the hotel reached completely our expectations.
This hotel was set in the middle of Santiago and was like an oasis of peace in the big city. The grounds were beautiful as was the building. The staff were all very friendly and helpful - going beyond what is expected. The Grand Hyatt was located close to a great shopping mall and good restaurants The room was large and well appointed and the bed was very comfortable. The only thing I disliked was the first room they put me in. It was low with a terrible view and a CRT television. When I asked, they changed to a great room. To be fair, I got there early so better rooms were not available and they let me use the room until a better one was available.
The design in combination with the situation giving a nice view. Even though not all the. Rooms have the mountain view.
We stayed for 1 night, but everything worked out perfect. Since the check in (the room was selected as we asked) till the easy going late check out that we got, with a smile from the front desk. Had a meal in the room (nice) and breakfast the next day (american style, very good). By the end of the day, we (me and my girlfriend) recomend and will be back next time in Santiago!
The bed was really confortable.
excellent help and sevice from the front desk - particularly Oscar - in all my requests, including chasing down the tour company and finding batteries for my camera late at night. I found the wireless internet in my room difficult to use.
Perfect organisation of transfer in the time after the earthquake.Very prompt reponse. Very fine hotel. We paid half of the regular price. The full price would be too high. A bit far from the old town to walk (although possible). However, (cheap and convenient) subway is next door
A very fine, comfortable hotel with a high standard of customer care and service. Excellent location, free Internet, close to good restaurants in Patio de Bella Vista.
The location is ok, really friendly and helpful staff Paying for wi-fi as so many hotels in the region offer this for free
There is a good massage service, generaly hotel ok, makes you feel safe but it is very much old style furnished and does not feel so fresh,
Excellent hotel in a very good location with a high standard of servcie and free Internet
The hotel was beautiful, the rooms were large and clean and well appointed. The 24 hour room service was tasty and a welcome perk. When we arrived, we were told that booking.com had cancelled our reservation and that they had no rooms available, but would be happy to call us a cab, goodbye. I called booking.com who assured me they hadn't cancelled anything. Then it turned out that the manager said that they didn't have availability even though they hadn't blocked the days off with Booking.com. So the story changed, but still no rooms. I had to make a stink (not my favorite thing to do) in order to get any real assistance or accommodation. In the end they got us the rooms we'd booked initially, but the whole process was a fiasco, especially when you're getting off 15-20 hours of flying to get there.