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The facility, property, and amenities were nice. On the first night our car was broken into and a very sentimental wedding gift was stolen from the vehicle. We were notified by security at 0130, the police didn't come until 0330, and we got NO sleep because of it all. All that Manager Marc was willing to do was allow us to check out early without a cancellation fee!?!?! After several conversations he finally agreed to refund the second night. Hardly any compensation for the stress, grief and cost of the whole incident considering the vehicle was owned by a family member so now we have to pay the $500 deductible, $288 for a rental car, and not to mention the cost of replacing the wedding gift. IT WAS A HORRIBLE EXPERIENCE AND SOLELY BECAUSE OF THE TREATMENT WE GOT FROM MANAGER MARC, NOT ONLY WILL WE NEVER STAY THERE AGAIN BUT I WILL TELL FAMILY AND FRIENDS TO NEVER STAY THERE AS WELL!!!!
location and theme of hotel charging for parking
Being by the airport I thought that it would be noisy w/lots of traffic. Nothing, quiet as they come, and very beautiful location! Our room was a King Reg room.. nothing special by any means.. until we opened the door. Very clean and welcoming. It makes people spend the little extra to step up that high on the totem pole of hotels. A+++ Breakfast was all inclusive, but the time frame of AFTER 6:30am.. hello?? it was a Monday morning, and there are people that need to go back to work. Traffic in Seatac on Mon morning 6:30am was not going to allow anyone to enjoy that beautiful breakfast.
Cost, service, comfort Location, but only because I am working in downtown Seattle. Excellent access to SeaTac and would recommend highly for anyone song business in the airport area. Cheaper and nicer than the chain hotels in the area. Exceptional service and fabulous comfort and awesome environment. I would make it my long term lodging choice, except for where I am working.
Relaxing environment inside and out, despite close proximity to a major airport.
I liked the layout of the hotel. The staff was friendly and always ready to help. I would stay there again, and I would recommend it to anyone. I did not like that there was an extra cost for Valet parking, nor did I like the room size for the price. The menu was also a bit pricey.
Great food! Luxurious. People super friendly. Beautiful room, nice details.
Everything. The rooms were well appointed and very comfortable. The resident lounges throughout the hotel with 24/hr snack access was great. The restaraunt served excellent food. While waiting to change rooms I received a few uptight an accusatory calls from a guy at the front desk asking when I'd be checking out- not friendly and stuck up. I was packed and ready to move and just had to wait around in my room for about 3 hours until I was finally moved, to a very nice sweet that smelled of debauchery (day after a large wedding) and lots of snacks crushed and stuck in between the couch cushions.
Atmosphere....landscaping Needs nicer hot tub and hot tub area to enjoy the beautiful grounds
Due to proximity to airport, jet noise was prevalent. Otherwise, this place was absolutely wonderful.
It was an unexpected delight in a convenient location - close to the airport.
It did not have a hotel-like atmosphere
This was the best free breakfast ever! they thought of everything. maintenance in our room.
Parking was a pain in the butt
People at front desk were nice The hotel looks very old, smells and needs updating. The bathroom was gross, don't look down the sink drain it looks like something will jump out at you. Reminds me of those hotels you see on Hotel Impossible show that's gross and dirty.
Hair in bathtub. Parts missing from coffee maker. Unbelievably noisy when other guest flush. Will not go back.
Place is run down and seedy. Have stayed there for years. Felt super unsafe and rooms a total dump! Carpet was wer about three feet around the ac unit. No plugs in sink and tib. Coffee maker broke and missing parts. Part of a metal plug stuck in bathroom outlet. Room had a terrible odor probably due to wet carpet. Felt unsafe on room and walking down the halls. Water ending machine empty and no bottled water for sale in hotel.
The staff were very nice, and the airport shuttle is handy. The wifi worked. There is no restaurant, nor one nearby. (Though staff did offer to take me by shuttle.) The facility is in sad shape and in need of repairs and refreshing. It is older. The room was clean but worn and very, very small. I went down for breakfast at 8:20 but there wasn't any food left or coffee, so they don't refresh it often though it was open until 9:00 am. It was disappointing but not a disastrous stay.
The airport shuttle service was great. The wifi was terrible.
The staff was courteous. I wish I had known they were under construction.
Le personnel était très accomodant.
Tout s'est super bien passé.
Chambre très propre. Climatiseur aussi était propre ... il n'y avait pas l'odeur de renfermé. Dans l'ensemble, l'hôtel a besoin d'être rénové. La moquette aurait eu besoin d'être changée.
En raison de conditions météorologiques de Seattle, l'hôtel Hampton Inn était incapable de répondre à chacun de nos réservations. Ils ont fait des arrangements pour nous nous a permis d'aller dans un autre hôtel. Le lendemain, ils sont venus nous chercher très rapidement et arriver à nous garer notre voiture dans leur hôtel. Excellent service !
Proximité de l'aéroport. Excellent service restaurant.
Bien placé. Bon rapport qualité prix.
Le personel tres acceuillant et disponible, la chambre d'une taille tres corect et la piscine.la proximité de l'aéroport sans le bruit. l'eloignement de seattle le léger bruit de la route.
petit déjeuner dès 5h, proche de l'aéroport, parking disponible
a)Le rapport qualité/prix si près de l' aéroport ( chambre deux queen beds à 76 Dollars) soit à la date d'aujourd"hui 54 euros + taxes avec petit déj compris .b) Le service de petit déjeuner ouvert dès 5 heures le matin
Cet hôtel est très, très propre, et même une odeur fraîche. Le service de navette gratuit et son emplacement est très pratique, et le personnel est sympa. Le petit déjeuner était un bon choix et le restaurant d'à côté n'était pas trop chère avec cuisine délicieuse. En plus, ils ouvraient tard le soir. Je recommande vivement cet hôtel !
Les chambres étaient propres. Le personnel était courtois et serviable. Le service est de bonne qualité. On y retournerait si nous avons de nouveau l'intention de faire un voyage à Seattle Il n'y a rien de négatif.
Navette rapide. Proche de l'aéroport et des restaurants.
Transport de l'aéroport à l'hôtel, c'est très professionnel et sympathique. La réception était très accommodant pour notre arrivée. Les chambres étaient propres, le petit déjeuner est varié et les produits sont frais. Il n'y avait aucun points négatifs.
Très près de l'aéroport Personnel très aimable et serviable Eco-leur budget Magnifique parc juste en face. Super pour une promenade avec un jeune enfant. Petit lac avec un ponton, d'un terrain de jeux, un espace ouvert.
Navette desservant le transfert au terminal de croisières était très pratique Petit parking. Le petit déjeuner gratuit était très limité.
Les formalités rapides d'arrivée et de départ La propreté était horrible, il y avait de longs cheveux de partout et la moquette était tachée.
Proche de l'aréoport et des autoroutes Pas d'insonorisation extérieure suffisante, pas d'insonorisation intérieure des différentes chambres, pas de déjeuner ni café avant 6h30' du matin alors qu'il s'agit d'un motel proche de l'aéroport qui est notamment destiné aux départ très matinaux, vétusté des installations sanitaires et électriques
J'ai adoré la propreté de la chambre, le service de navette, le personnel, et la proximité avec le Link. (Le Link est le train pour le centre-ville de Seattle) Essayez les restaurants à proximité, surtout Palmas Le IHOP est très bien aussi. Le meilleur service et service à l'américains complet à Seattle Oui ! Jetez y un œil ? Aucun reproche
Accès très facile depuis l'autoroute et pour l'aéroport. Le petit déjeuner offert est très correct La chambre est malheureusement très mal isolée au niveau phonique pour la route mais aussi entre elles
Pour 5$ de plus (nous avons payé 50$), nous avons eu une chambre avec Jacuzzi 2 place, une installation vraiment impressionnante qui nous a fait bien rire, mais on a su en profiter, tout était bien propre. Bref, cette chambre était bien au-delà de nos attentes pour le prix que nous avons payé, nous l'avons trouvé en bien meilleure condition que certaines chambres à 90$ que nous avons vue au cours de notre voyage. Le personnel n'était pas très souriant ni très présentable, mais au prix qu'on a payé, c'était un moindre mal.
PROCHE AEROPORT TRES CORRECT TRES BON RAPPORT QUALITE / PRIX
Clean and comfortable. Room was large with decent breakfast for a fair price. Shuttle to airport was perfect.
Absolutely nothing. Place is a dump. This place is a dump. Unsanitary conditions. Stayed for about fifteen minutes only because it took me that long to find a new hotel to stay at. My child walked up the stairs to scratched doors and walls to walk in and have my 10 year old son open a drawer and find utensils that had crusted food on them. If you can avoid this hostel type setting I would. Seemed more like after prison housing than a hotel. Then to find out that orbitz and the hotel won't refund my money. orbitz and sutton suites. Never plan on seeing my business back at either of your businesses.
Big room with lots of space. Located within 5 min walk to car rental facility. Room has fridge, microwave, tables with chairs. Free shuttle to the airport. The hotel seemed a bit run down, holes in walls, old fixtures, needs to be updated. The area is a little sketchy after dark. There is a subway and an awesome indian food hole in the wall down the street within walking distance, I wouldn't walk there after dark.
Place to sleep Being asked repeatedly if we were checking out today before checkout time. We checked out five minutes before checkout time. Expensive for quality imo
Quite and clean room... Nice people in front lobby Refrigerator made weird noise all night but not to point I can't sleep.
The convenience to SeaTac Airport was excellent. The hotel is about 5 minutes away. If you're just looking for a place to crash the night then this is not too bad of a place. The staff isn't the friendliest and the airport shuttle service varies. Please call head 2 or 3 times just to make sure they'll come get you.
close to the airport I stay in building nr 2 -dirty , smelly , overpraise for what offer .
shirt walk to Link to get into seattle city center Wi Fi weak and kept going out Got there and they said shuttle to airport was only once for pick up and drop offf - they didn't post this in description. Rooms and facillity was very dated
Nothing about this place was positive. False advertisement - the ad shows a beautiful place to stay. It's a dump! Had I known where and what it REALLY looked like BEFORE I had booked, I never would have even given this place a THOUGHT, let alone, stay there. It was dirty, dirty, dirty! No elevator, so had to trek up to the 3rd floor w/my luggage when there stood 3 men that appeared to work there -- but offered no help. The room/suite I stayed in was filthy -- the carpet was disgusting and looked like it hadn't been vaccumed in months; you could feel the dirt and gunk on the floor, crunch under your feet in the kitchen, the utensils, dishes, etc. were old and beat up, as was the furniture (looked like 2-hand used and abused furnishings). It was a pitiful experience. Very uncomfortable to walk into a setting like that, and all one hears is a foreign language (East Indian?) from those working there - rather than use ENGLISH! I would highly recommend that people stay away from this place. I would give it a negative 0!
The only thing we liked was the staff , front desk worker who was also shuttle driver was very friendly and helpful, we arrived very late and left first thing in the morning. It was very run down , room was very outdated , we couldn't wait to get out, did not feel clean.
They have a 24 hour shuttle to the airport. When using their computer to print out your complimentary boarding pass they were out of paper and there was no staff to put paper in, so we couldn't print our boarding passes. When we entered our room the bed sheets were disarrayed, there was a fast food bag full of garbage and garbage laying on the ground. Very uncomfortable night, but it was 11pm and we were just staying the night so we dealt with it.
La possibilité d'avoir une chambre près de notre lieu d'arrivée aux USA. Nous avons eu l'impression d'être des pigeons à plumer. En effet, l'hôtel pratique des taxes (aéroport proche....) plus des frais de parking plus d'autres taxes encores : résultat le prix de la chambre a plus que doublé !
la situation est excellent vis à vis de l'aéroport & transport public Pdj very light !!!! juste un café avec la moitié d'un muffins
Staff and location Room, stained carpet, bed was awful. Overpriced for room quality.
Room was big. Bed bugs.
Do not book this hotel! Very run down and dirty. Independently owned and not tooken care of. Bath tub was cracked, mattress was stsined , carpet was dirty, the other tenants looked homeless and left their crying toddler in the stroller unattended outside while they stepped in the office.
I liked the location...extremely close to the airport. The bed was a king and plenty big for a tall man like myself. The first room I recieved smelled like smoke...I returned to the front desk to ask for another room. The lady at the service desk got snappy with me and reluctantly gave me another room. I will definetly will inquire whether they allow smoking at the hotel before I rent in the future.
Other than the dislikes the room was well kept and maintained, as was the small portion of the hotel we saw. Staff was somewhere between meh and alright overall, standard check in/out. The room we had was close to pool area so room smelled like chlorine and we were awoken by children running up and down hallways. Bed was... odd; I'm 6'3 160 pounds and laying in the bed created an indent the size a small hippo.
Our room had a lovely view of the HVAC and had cheap updates with shotty workmanship.
clean and close to airport
The staff was dealing with large groups of guests and a housekeeper issue, but they (staff) remained pleasant and helpful. Many areas of the hotel were not as clean as what we consider the "Hilton standard."
The beds were extremely comfortable.
The room was comfortable and I felt welcomed. It was clean but could always be cleaner. More food that is less expensive.
Excellent service, clean, nice room, quiet, relaxing. No.
Fairly comfortable bed, clean room. Friendly staff. Location is in a business park with nothing around. Walls are a bit thin. Woken up by noise from adjacent rooms.
Hotel has a good location and they have a shuttle for airport. If you wanna be alone and relax that is the best place in Renton. but you must have a car to go Seattle or all around by the way there is an Avis in Renton on Grady Street which has gentle and friendly staff.
The cleanliness & friendliness. Pool was too cold to use. Remodeling. We had to walk outside in the pouring rain to get from the front desk to the elevator. I'm in a wheelchair, which made it especially unpleasant. I would have appreciated knowing about the remodel before hand. There is no excuse for a cold pool. It should have been 85 degrees (I have a home pool so I know). Grandkids were disappointed. We were too.
It was cheap The room was poorly lit, the door wasn't sealed; I could hear everything coming from outside and see light shining through the cracks around the door,the sink was super dirty, the bedding stunk, & there were trashy movie channels playing porn on the t.v.
LOCATION DOUG, THE FRONT DESK GUY, WAS A TOTAL JERK, ALMOST GOT HIM BY THE NECK, WANTED TO BLOODY HIS NOSE, RUDE IN HIS AGRESSIVE WAY --SURPRISE --THERE WAS A 100$ DEPOSIT REQUIRED, WHEN I ASK ABOUT IT I TOOK CRAP, WILL FILE A COMPLAINT WITH WA ST ATTY GEN.
location hotel staff charged $100.00 deposit & I have stayed there before without this charge. group that partied outside our room until 2:00am and we had to get up early. were smoking and drinking & very loud.emblem on car stolen, breakfast not good & messy
This guest did not leave comments about this hotel.
I am tired of doing this type of survey. The Econo Lodge fill my need for a bed. Thanks
The bed was comfortable. They need more space for the guests who eat breakfast or allow the guests to take the food back to the room. More healthy options for breakfast and more vending machines.
I made my reservation at 4pm on Friday. I called the hotel and told them I'd be arriving driving 1000 miles and would arrive early AM. Upon arrival, they had no record of my call and I ended up having to be DOUBLE-CHARGED for my hotel!!
It was quiet and comfortable. The staff was nice. The fridge needs attention. And the sheets smelled stale.
Price The bed was way to firm and not enough pillows. Dirty bathtub. Credit card good but would not read on hotel PC.
The location suited our needs.
Easy access to freeway Noisy, dirty