Hôtels à Westcliff-on-Sea

Points positifs: Cheap price

Points négatifs: There wasn't any information about £50 deposit until we arrived. Deposit meant to be paid back in 7 to 10 days and never happened. When I tried to call ms Maria she text me she's on a conference call and requested a text instead of a call. Her answer regarding my deposit was "Hi, so the deposit is a pre authorisation which is a hold on the card. This can usually take around 7-10 working days to be released. However, you can contact your card issuer who may be able to help you further. I hope this helps. Kind regards Maria " Highly not recommended place in entire westcliff and southend area.

Points positifs: Very good price and location for what we needed. Staff were friendly on arrival and checkout. I would recommend staying here.

Points positifs: Ronnie on the staff was very welcoming and helpful. The location was good.

Points négatifs: Very few parking spaces and on-street parking can be hard to find at night. The room was pretty shabby, but not chic.

Points positifs: Literie correcte. Télévision dans la chambre. Bouilloire avec possibilité de se faire des boissons chaudes.

Points négatifs: Propreté en dessous du minimum attendu. Salle de bain minuscule. Joints de la douche moisis. Chambre vieillotte avec beaucoup de choses à revoir. Aucune insonorisation intérieure. Accueil,peu sympathique. A notre arrivée, pas de serviette dans la chambre, obligés d'aller les réclamer. Radiateur froid au mois de Janvier. Quand nous le signalons, on nous donne un petit radiateur électrique d'appoint sans autre explication.

Points positifs: La grandeur de la chambre

Points négatifs: Le petit déjeuner était limité. Que du thé de proposer. Il y avait des coquetiers et des verres mais cela ne sert à rien. Dommage

Points positifs: Simplicité et gentillesse de l’accueil . Propreté et confort au rendez vous qualité /prix imbattable !

Points positifs: Only had one night for early flight small basic hotel clean room 8 minuets drive from airport

Points négatifs: Close to airport

Points positifs: The staff were friendly, warm, ready to help and welcoming.

Points négatifs: It feels like home away from home.

Points positifs: It's closer do the sea very good staff

Points négatifs: It was a bit small the room

Points positifs: Tarif très peu élevé qui nous a convenu pour un départ à 5 h du matin . Situation pas très éloigné de l’aéroport ( 12 livres) En bord de mer Literie correcte, matelas neuf et housses de couette propre

Points négatifs: Infrastructures très vieillissantes : douche (joints noirs) et toilettes sales (fond encrassé) et vétustes, température de la douche que nous n’avons pas réussi à régler ( tiède) Moquettes, mobilier, pas de prise électrique en tête de lit Prise d’empreinte pour 50 livres (caution)

Points positifs: The bathroom was very small, including the lavabo

Points positifs: L'accueil et les renseignements .

Points négatifs: Accueile au top, mais la literie catastrophique on sentait les ressorts....

Points positifs: L’emplacement

Points négatifs: Chambre rétro

Points positifs: Très bon emplacement face à la mer. Les chambres sont spacieuses et confortables. Le personnel est sympathique. Le restaurant est très bien également. Rien à redire

Points positifs: great location and nice room

Points positifs: Comfortable & nice

Points positifs: Bel hôtel de charme, ancien, rénové, grande chambre vue sur mer, grande salle de bain, beaucoup de vastes espaces communs au rez-de-chaussée.

Points négatifs: Rien

Points positifs: Le personnel de l'établissement est très agréable. La literie est de qualité. Les chambres avec vue sur la mer sont fabuleuses. Le petit déjeuner à l'anglaise est très bon, copieux et frais. A recommander.

Points positifs: Lovely location, Lovely Jubbly

Points négatifs: Shower needed some TLC‼️

Points positifs: A bit small the room but for the budget was fine, great location

Points négatifs: Small room, no phone at the rooms

Points positifs: Le site est très sympa, je recommande d'y aller plutôt aux beaux jours car c'est une station balnéaire, l'hiver beaucoup de choses sont fermées et la longue promenade qui est à faire au bord de mer est moins agréable sous la pluie. Petit plus l'emplacement de l'hôtel est à dix minutes de l'aéroport de Southend-on-Sea et la course coûte seulement 10 livres Sterling

Points positifs: Great location, fantastic room with amazing bathroom

Points négatifs: Towels old

Points positifs: Really helpful friendly staff.

Points négatifs: Bathroom really basic and small. Not ideal for people with mobility issues.

Points positifs: L'emplacement de l'hôtel face à la mer, la proximité de la gare à pieds, les chambres relativement spacieuses et litterie confortable.

Points négatifs: Un personnel à la réception plus souriant, plus communicatif aurait été un plus.

Points positifs: Very clean Very tidy Quiet Close to train station Clean shared kitchen New furnishings

Points négatifs: Can be hard to find A little bit confusing with how to get in but it's keypad passcode once you know you won't forget Lack of staff of there are any problems then you need to call there number

Points positifs: We can come and go as we please. Parking space too.

Points négatifs: The room needs decorating and throughly cleaning. The walls had dirty hand marks on the walls. We found someones clothes in the wardrobe. The bed was extremely uncomfortable along with the pillows and the were bed bugs. The shower was falling apart aswell as the taps on the sink. The room temperature couldn't be adjusted either. We also found that not all the plug sockets worked properly.

Points positifs: Nice location

Points négatifs: Good

Points positifs: Location was ok but that’s the only thing going or this hotel. It’s dirty, uncared for and really shabby. The rooms smell and the bathroom was worse, just a general impression of they couldn’t give a hoot about the upkeep.

Points négatifs: It’s dirt,my, uncared for and really shabby. The rooms smell and the bathroom was worse, just a general impression of they couldn’t give a hoot about the upkeep. Dirty socks left in room, fridge and cutlery filthy. Bedside drawer had half eaten box of mouldy Maltesers in it.

Points négatifs: Rotten food in the fridge. Dust absolutely everywhere

Points positifs: Emplacement proche de la plage. Equipements dans la chambre très appréciable (frigo, four, ...)

Points positifs: La personne qui nous a reçus était très sympathique et disponible. Hôtel calme.

Points négatifs: Le tuyau de la douche plié : difficile d'utilisation. (Remarque : pas de télé dans notre chambre)

Points positifs: L’emplacement près de la plage, le calme, les jolies maisons du quartier.

Points négatifs: Propreté insuffisante, Besoin de rénovation et rafraîchissement, notamment les équipements.

Points positifs: La localisation près de la mer et proche de la gare. L'établissement nous a reçu même après ses horaires d'ouverture(22h max).

Points négatifs: La propreté n'est pas là, les bruits des logements voisins sont très forts, on entend la chasse d'eau comme si c'était dans notre logement. Il y a eu des bruits durant toute la nuit. Le bâtiment dans lequel nous étions était en face de l'hôtel et ne correspondait pas aux photos sur internet.

Points positifs: Quiet In Town and close to most things

Points négatifs: nothing

Points positifs: Rooms good size Beds Comfortable. Staff pleasant and helpful.Food very good ( and particularly for young children) near Adventure Island and the beachfront restaurants.

Points positifs: Great location... reception lad was very helpful

Points négatifs: Room was very dusty ... cleaners obviously didnt polish it ....

Points positifs: Face au Pier avec vue sur la mer.

Points négatifs: La chambre était sale, en mauvais état et il faisait très froid en arrivant. Bien qu'on soit un couple, on a eu une chambre famille avec le canapé-lit déplié (et surtout, 2 lit séparés et pas un lit double !). On a dû payer un deposit de 50£, soit quasi le prix de la nuit.

Points positifs: The building from outside is exceptional as it is very old. The inside is ok but doesn’t reflect the beauty on the outside. The staff are lovely and helpful. The views of the pier and sea from my room are amazing. The room was comfortable and fairly clean.

Points négatifs: The toilet doesn’t flush very well. Some of the attachments in the bathroom are loose e.g the shower head holder and toilet roll holder. But these things could be fixed easily. The carpets in the property need to be renewed and a lick of paint is needed in some areas, as well as repairs to doors and walls in corridors.

Points positifs: Loved the location, the vibe, the value for money, the staff ( Shout out to James, in particular) the room with the view.... So sad to leave......

Points négatifs: Rather overpriced bar prices

Points positifs: The room was very spacious and the bed was comfortable and large. I asked for a quiet room and this request was met.

Points négatifs: The hotel clearly needs refurbishment. The bathroom was run down. The toilet didn't flush properly, the shower needed re-sealing. The front door lock was broken. Unfortunately the biggest issue was the lack of cleanliness. The shower had scummy tiles that clearly hadn't been cleaned properly in some time. The toilet smelled like it wasn't properly clean and both chairs were very dirty, with questionable stains on the armchair and a desk chair that was sticky until I cleaned it. The bed sheets had what looked like a fresh coffee stain on them, not welcoming. I ordered room service and was sent a small bowl of icecream that wasn't the brand on the menu, with a dirty spoon and a £3 charge to bring it to my room, totalling £8.50 for a small bowl of low quality icecream. Not pleasing. Due to faulty security cards, I had to request a new room key 3 times and noted that because it wasn't working, the fire doors were being propped open to allow guests to enter their floors. Staff were always very friendly, and helpful, but the facilities are letting them down. The hotel isn't worth the money I paid in its current state.

Points positifs: L emplacement près de la mer. La gentillesse du personnel

Points négatifs: L entretien et le renouvellement des moquettes et carrelages. La vue sur le parking....

Points positifs: Giving carpark discount for over night stay was helpfull. Good choice of breakfast buffet and very helpfull staff

Points négatifs: The coldness of the room on arrival other that that the room was clean and comfortable with a seaview

Points positifs: It is close to the airport and after a late flight it just saves any hassle with travelling onwards.

Points négatifs: The room I had, had a frosted glass. I prefer to be able to see out.

Points positifs: Le confort du lit. La proximité de l'aéroport.

Points négatifs: Un peu de calcaire dans la douche.

Points positifs: bed & location

Points négatifs: paying for parking

Points positifs: parfaite proximité avec l'aéroport!

Points positifs: La propreté, le confort, le calme et l'emplacement...

Points négatifs: Pas de prise universelle...

Points positifs: Ideal location for airport

Points négatifs: Restaurant menu did not have any healthy options so went elsewhere

Points positifs: Parfait pour prendre l'avion tôt le matin car situé à 5 minutes à pied de l'aéroport et de la gare.

Points positifs: Très propre, localisation idéale pour des vols tôt le matin.

Points négatifs: Très cher la nuit

Points positifs: The bed

Points négatifs: The cost of a executive room and one chair in the room, the staff from room service didnt listen and wasnt allowed to order my own food via takeaway when they didnt have what i wanted on menu, i then was evicted just after eating my lunch and a business meeting. Manager was very rude. The tv stated smart but couldn't connect to smartphone or internet

Points positifs: Check in and check out fast and efficient Room very spacious Very clean Staff friendly and efficient Quality furnishings

Points positifs: During this difficult time your hotel was a life saver when a rescue flight delivered us unexpectedly to Southend Airport your staff were brilliant

Points positifs: Location and modern feel

Points négatifs: Air condition noisy and too cold. Staff not very friendly more matter of fact so didn’t make us feel special

Points positifs: V

Points négatifs: Very good breakfast room clean staff helpfull

Points positifs: Breakfast was fantastic, staff very polite and helpful. Very warm welcome. Lovely decorated room and lounge area. Will be staying here again next time I'm in southend. Great value for money. Would highly recommend

Points négatifs: Nothing to dislike. This place is amazing.

Points positifs: Very nice

Points négatifs: Can't fault anything

Points positifs: Accueil très chaleureux. H^tel très agréable. Petit déjeuner excellent.

Points positifs: Excellent room with side sea view. Owner and staff very friendly, parking on site close to town and a good breakfast. Will definitely be staying again.

Points négatifs: Nothing

Points positifs: Location was excellent, 4 minute walk from centre, adventure island and the pier. Staff friendly and helpful. Breakfast a little bit of a squeeze but the selection was very good.

Points négatifs: Nothing.

Points positifs: Le côté familial du personnel, la situation, le petit-déjeuner, le calme.

Points négatifs: Cette chambre un peu petite mais ok pour une personne.

Points positifs: Nous avons tout apprécié ! La gentillesse de nos hôtes, le petit-déjeuner, la chambre ! Situation parfaite pour rejoindre le centre ville ou le sea-front à pieds. Nous reviendrons !

Points positifs: Friendly staff, lovely room and great location, within walking distance to town, adventure park, sea life and right next to the beach!

Points positifs: Great staff polite & very helpful. Great breakfast option available too. Will be back soon.

Points positifs: The service and also the food was amazing, many thanks for the stuff that helped me through

Points négatifs: There is nothing to say bad about it

Points positifs: Room was large and clean and Looked like it had been recently decorated. The breakfast was piping hot and nicely cooked too. We went to an event at cliffs pavilion so ideal location and the bar in the hotel was still open on our return so we was able to have a nightcap.

Points positifs: Welcoming staff, room lovely and well equipped. Nice ambience. Would definitely stay there again.

Points négatifs: There wasn’t anything I didn’t like

Points positifs: Cold Buffet very good Room excellent in size and quality of furnishings Bathroom excellent

Points négatifs: Hot breakfast was not of a high standard Eggs were overcooked, yolks hard and plastic in texture

Points positifs: Il est tout simplement magnifique. Décoré avec goût. La chambre était très confortable et bien équipée. La vue pour le petit déjeuner et la salle magnifique.

Points négatifs: Rien.

Points positifs: Outstanding throughout, excellent room, excellent breakfast and friendly helpful staff couldn't have asked for more

Points positifs: Confort, décoration, petit déjeuner et la salle, cocktails, serviettes moelleuses, jolis fauteuils, tout est charmant

Points négatifs: Passage des voitures

Points positifs: We stop in quite a few different hotels and guest houses and I have to say this was truly beautiful the staff were excellent very attentive the rumours had such character cannot fault I stay at all we are already planning a return

Points négatifs: I cannot think of any negatives at all

Points positifs: Everything at the hotel was excellent, arranged for afternoon tea, and Dinner one evening all of which was excellent. The staff we helpful, polite and extremely willing to see you every request where they could.

Points négatifs: Personne n'était présent quand nous sommes arrivés à 17h30. Nous nous sommes adressés au voisin qui a téléphoné à la propriétaire et est venue 20 minutes plus tard. Le chauffage était coupé la nuit. A 7h du matin, il faisait 18C dans la chambre. Pas de petit déjeuner disponible. Le parking gratuit semble être le long de la route au bord de mer.

Points positifs: It was situated on the sea front.

Points négatifs: The mattress was very lumpy & uncomfortable. The toilet & shower suffered from blocked waste pipes.

Points positifs: Room 11, superior triple room was absolutely lovely. Would definitely return and would definitely recommend. Very spacious room and loved the balcony, it is bigger than others in Southend. Lucy was absolutely fantastic upon arrival, very accommodating and friendly. Very clean bathroom and enjoyed the television in the room. Enjoyed the use of mini fridge, hair dryer, iron and wardrobe in the room. Happy overall!

Points négatifs: WiFi was not working. There is a broken spring coming out of the side of the mattress, which poked me in the side of the leg while sitting so not very comfortable (the side closest to the door entrance)... however my partner thought the bed was comfortable. Please replace the mattress as I really do want to return.

Points positifs: When we eventually settled in, we were vaguely comfortable in the room. The shower was good. The lights worked. The bed was quite comfy.

Points négatifs: We arrived to a bad start. I telephoned the establishment two days before our arrival to book an extra night (the Friday night). I was told that the booking was all okay. We went to check in and were told that no booking existed, by an owner managing all bookings on her iPhone. She scrambled around for a spare room. She offered us a room telling us there was a sea view and that it was worth £120 per night, but it was good because she got us a good deal of £100 for the night. I refused to pay this as we came prepared to pay £65 for the night, as told over the phone a few days prior. We were then shoved in an empty room by the front door, which was definitely not worth £65 per night. We looked online for the room that we were told was £120. There was no room at the Waverly that was £120, or even £100 for the night. We were lied to so more money could be taken. We were not happy about this and felt on edge about our accommodation for the rest of the evening. We also had moments where we came out of our room to a smell of fresh cigarette in the hallway. Despite the 'no smoking' signs on the walls. Moving on, the wifi did not work for our entire stay. I went and asked a member of staff and was told to use next doors. HOWEVER, the Waverly did not have permission to use Pebbles Guest House's Wifi. I found this out as I asked for the passcode. I was told that they do not know it, but try a number of different phrases. I was not comfortable with this. The staff member then came in to our room to show us how to get the wifi to work. The wifi never worked. Overall, we were not happy with our stay and would not recommend this hotel.

Points positifs: Room with sea view , sea front near tourist spots

Points négatifs: No lobby , no breakfast .

Points positifs: The view, balcony, comfy bed clean and tidy room more than adequate for a weekend break.

Points négatifs: The bathroom lacked a hand shower it was very difficult to rinse your hair in the bath the tap was a hidden filler tap which was all very nice but made rinsing your hair (in this day and age) with the plastic jug provided the jug had to be filled at the wash hand basin difficult if you are a solo traveler and no bathroom toiletries provided this needs to be advertised before hand.

Points positifs: There are many guest houses in Southend but the Waverley stands out. We’ve now stayed in rooms 10 and 11. The balcony is a great addition to these rooms and you have uninterrupted views of the Essex Riviera. The rooms are comfortable, clean and homely. Lucy who owns it is a legend, nothing is to much trouble and makes you feel very welcome.

Points négatifs: No breakfast but a pub within 30second walk who do one.

Points positifs: Warm welcome, friendly atmosphere made me feel very at ease.

Points positifs: The room was clean and well stocked with tea and coffee, the staff were friendly.

Points positifs: Very friendly owner and freshly decorated.

Points positifs: Very friendly owners

Points positifs: Location. Breakfast. Owners.

Points négatifs: Almost booked a nearby place at half the price, but was swung by the prospect of an 'Executive Room'. The Waverley has some really lovely rooms... but not all of them it seems, & unfortunately the room we got was a disappointing one - duvet had cigarette burn; carpet was most stained I've ever seen; room was cramped; had to stand on the bed to operate tv from the top (no remote). It's a shame as some rooms looked great, but that just makes it even more disappointing when you pay the same money for one of the poorer ones. We asked if there was another room - but they were all reserved, which shows that people in the know, do return. For a lovely stay ask for one of the more recently refurbished rooms, otherwise you might be disappointed

Points positifs: Lovely styled room, nice suprise. loved the sofa. loads of tea, sugar and milk always an asset

Points négatifs: Heating didnt work. toilet was heavily stained and smelt, holes in the sheets blinds didnt close at the bottom, had to stand on sofa to draw the curtain. fire alarm sounds 'fire in zone 1. there wasnt any members of staff on site so I dealt with it, muting the alarm and calling a number. My guess is a smoker but if it hadnt been we could have been in trouble

Points positifs: Good clean family run hotel. Pleasant staff, good facilities and close to attractions. a great bar/bistro with a seaside outlook was situated on the beach a few yards away.

Points négatifs: None

Points positifs: La tranquillité dans l'établissement et la discrétion du personnel et le bon rapport qualité /prix

Points négatifs: 1 seule salle de bain/WC pour 5 à 6 chambres, il y a de l'encombrement. Le matelas était moyen, la table repliable trop petite.

Points positifs: every thing wonderful

Points positifs: Le personnel est accueillant et de bon conseil, la table est excellente ! On se sent comme à la maison... Très propre et au calme malgré la proximité de l'aéroport... J'y retournenerai sans hésiter !!

Points positifs: Accueil agréable et serviable

Points négatifs: La restauration est très moyenne, nous étions quatre et avons eu le même ressenti

Points positifs: Emplacement exceptionnel enseignant personnel très accueillant

Points positifs: The staff seemed nice

Points négatifs: Although it is not far from the airport, it is not possible to walk to the airport. I travelled on the train and had to get a taxi from the train and then in the morning back to the airport (c. £7.50 each way) . Consider this when compared to the other airport hotels. - The two big problems with the hotel were- 1. The carpet in my room was physically soaked by the door to the bathroom. I did not realise to just before I was going to sleep as I had my shoes on before. I left very early in the morning and there was nobody at reception to tell them in the morning. I had read a number of reviews saying that the place smelled like there had been a flood. It would seem to me that the issue is more fundamental, whether it's a plumbing or a ground water issue, there are some serious issues. 2. More annoying probably, the WiFi didn't work. I needed to do some work and had to tether to my phone to get any internet.

Points positifs: proximité de l'aéroport

Points positifs: le feu de cheminée

Points négatifs: froid et trop loin de l'aéroport

Points positifs: A great little hotel approximately 5 minutes from airport in a cab. The staff were very helpful and even cooked me a lovely meal after arriving late in the evening. They ordered my taxi for 5ams back to the airport on my arrival. Nothing was too much bother. To be honest it was more than I expected from a 3* hotel! Thank you

Points positifs: L’accueil était très sympathique , la chambre était conforme à nos attentes je recommande vivement

Points positifs: Le calme et la propriété. La proximité de mon lieu de travail.

Points négatifs: Le chauffage très bruyant. Mais c'est pas grave Autrement rien à dire

Points positifs: The reception booked a cab for us and it appeared on time.

Points négatifs: It was more than a mile from the airport, hence was not walkable.

Points positifs: The fella on reception was a legend so friendly helpfull and polite customer service at its best the room was great the mega large bed was well comfortable will defo come back and stay again also fully recommended to all.. Final note thanks also to the fella behind the bar when we got back from are night out..

Points négatifs: Nothing was all good

Points positifs: All round excellent. Would like to have tried the breakfast but maybe on the future

Points positifs: Chambre au rez de chaussée avec vue sur mer calme et très agréable. Hôte très prévenant.

Points négatifs: Tout était bien.

Points positifs: Le balcon et la vue sur la mer

Points positifs: Great place and position right on the seafront

Points négatifs: Nothing not to like

Points positifs: Fantastic breakfast

Points positifs: Le petits déjeuners et la gentillesse de la serveuse

Points négatifs: Pas de communication avec la propriétaire. Quand nous lui avons demandé l'adresse d'un bon restaurant, elle nous, à répondu tout est écrit dans le book dans votre chambre !!!

Points positifs: La situation et les bons conseils du propriétaire !

Points positifs: Staff were amazing and welcoming, food was really nice good variety as well

Points négatifs: Our room was super hot even with the windows open, tired to turn down the radiator that didn’t work maybe broken?

Points positifs: La chambre avec vue sur l'embouchure de la Tamise et la grande douche.

Points négatifs: Avoir une housse de couette et des taies oreillers sans trous, serviettes de toilette moins usées

Points positifs: Really lovely and welcoming family, a very beautiful and comfortable house. I would highly recommend and would come back. Thank you x

Points négatifs: N/A

Points positifs: Great location for walks along the seafront

Points positifs: We travelled from the North East to attend my mum's funeral the following day. We were so grateful to the hotel for being able to accommodate us in the current situation, Jamie was polite, maintained social distancing and had good protocols in place to protect us and himself. Hotel room was excellent, very clean, comfortable, well maintained and excellent value for money. Highly recommend this hotel and would definitely stay again.

Points positifs: Really friendly staff great location 10meters from the sea. Their restaurant is amazing

Points négatifs: Nothing

Points positifs: Great location, Lovely room.!

Points négatifs: Only gripe that i have was that the shower was a bit of a nightmare, but that’s all, i love the hotel & it’s location.

Points positifs: The view

Points négatifs: The restaurant

Points positifs: Very polite and helpful staff. Clean and fresh room

Points positifs: Très bon petit déjeuner. Chambre (28) très confortable, avec deux fenêtres Ensemble de l’établissement très propre et personnel accueillant et sympathique. Situation idéale. (mais attention aux chambres vue mer qui donnent sur la route du front de mer et qui peuvent être bruyante selon la saison; elles bénéficient d'un petit balcon.) Le petit déjeuner sur la terrasse face à la mer était un vrai moment de bonheur.

Points négatifs: Aucun rangement dans la salle de bain et la ventilation (assortie à la l'éclairage) y était très bruyante (ch.28); Petite baignoire et petit pare douche.

Points positifs: Very clean and tidy

Points négatifs: Parking out the back massive pot hole luckily no damage to my alloys

Points positifs: Fantastic staff, was given an upgrade due to a late function booking and they didn’t want us to be disturbed. This was awesome as it was our 12th wedding anniversary treat. Suite was impeccably clean and a lovely view of the beach. Would definitely stay again

Points négatifs: There wasn’t anything we didn’t like about our stay.

Points positifs: L'hôtel est très bien situé ; les chambres ont été refaites il y a peu et sont bien équipées. La literie est très confortable

Points positifs: liked the fact it was close to everything, Debbie is a lovely lady, very funny and helpful! very good value for money and it was clean! definitely will stay again soon!

Points négatifs: nothing! everything exceeded expectations!

Points positifs: The owner of the hotel was great, she catered for us and the stay was excellent. Will definitely be returning once this Coronavirus eventually goes

Points négatifs: Nothing the hotel and service was great

Points positifs: How clean it was the lady who runs it Debbie

Points négatifs: Nothig

Points positifs: A beautiful building, friendly staff and perfect breakfast! We were upgraded which was such a lovely surprise. The room was spotless.

Points négatifs: It was perfect

Points positifs: The whole property was beautifully decorated and comfortable. Our room was beautiful, very comfy bed, fantastic shower in the en-suite, lovely and warm and biscuits and water provided as well as kettle with teas and coffee. Breaks was superb! Debbi, our host went out of her way to assist, making me a breakfast to go on first morning as we had to leave before breakfast time. Can not fault this lovely place and will be staying again soon.

Points négatifs: Erm... nothing!

Points négatifs: Felt unwanted to stay for breakfast

Points positifs: The size of the room was amazing

Points positifs: Debbie and her team were exceptional very friendly and helpful. Location was perfect and breakfast was delicious. We'll be back...

Points négatifs: Nothing we didn't like

Points positifs: The hotel was in a fantastic location, near the pier and town centre. The hotel was really quaint, each room had it's own name and the room we stayed in was a great size with everything we needed. Breakfast was exceptional, Debbie made sure we had plenty of contential options to choose from as well as a delicious cooked breakfast. Really enjoyed our stay here.

Points positifs: The bed was very comfortable and it as peacefully quite

Points négatifs: There wasn’t anything I didn’t like

Points positifs: Emplacement super (quartier magnifique, proche de tout, calme). Accueil très chaleureux. Salle de bains toilettes et chambre très propres. Petit-déjeuner inclus extraordinaire...

Points négatifs: Chambre petite (mais c'était pour une nuit, je le savais). Lit instable, j'ai eu l'impression de rouler d'un côté ou de l'autre... Malgré tout dans cet hôtel tout est de qualité et j'y retournerai volontiers !

Points positifs: The room was lovely: beautifully decorated and with a very comfy bed, tea and coffee making facilities and toiletries in the bathroom. The location was perfect, in a quiet area but close to the town centre. Wonderful breakfast and a very nice breakfast room. The very best thing about our stay were the hosts, Penny and Gary, who were warm, welcoming and extremely helpful. They manage just the right pitch of being friendly but non-intrusive and made our stay both enjoyable and completely stress free.

Points négatifs: The shower could be updated a little but really that's just being fussy.

Points positifs: Nice staff, good breakfast, clean room and bathroom. Would stay again. Good location. Felt comfortable staying on my own.

Points positifs: Chambre correcte, très propre. Tranquille. Se situe à quelques pas de la rue commerçante.

Points positifs: As always, everything. Great location, very friendly helpful staff. Beautiful rooms & wonderful breakfast.

Points négatifs: Nothing

Points positifs: Very nice hotel lovely friendly staff nice breakfast clean hotel

Points négatifs: Only the stairs where an issue we were right at the top

Points positifs: Breakfast excellent, staff very plrasent, bed comfy and room warm

Points négatifs: No baths ,( my own preferencelovely and definitely come again

Points positifs: très bon petit déjeuner chambre très agréable avec vue sur la mer restauration proche

Points positifs: Très cosy : juste ce que je voulais. Très bon petit déjeuner. Etablissement très bien situé : à 2 pas du centre ville et pas loin de la gare, trajet que l'on peut faire à pied.

Points positifs: This is our second stay at the Gleneagles and to be honest it was so good first time around we booked for this visit and have booked again for August......The location is great for the town nice view of the sea. The owners and staff are very friendly and accomadating the rooms are lovely and the breakfast is fantastic.....can't say anymore looking forward to August. Thank you.

Points positifs: Comfortable bed, good breakfast and friendly staff

Points négatifs: Telly didn't work very well and I couldn't get on the WiFi. Not too bothered though because that's not what I went for.

Points positifs: Amazing Weekend Here ! I Had Commented It Was My Partners Birthday So We Got An Amazing Room ! It Was So Clean And Tidy , We Had Everything We Needed And The Breakfast Was Also Fantastic , The Service Was Great Too ! We Will 100% Be Returning !!

Points négatifs: Our Stay Was Fantastic

Points positifs: Confortable, très propre et petit déjeuner bon et copieux. Le personnel est très accueillant

Points positifs: The lady in charge was very friendly and efficient. Could not be more helpful. The room was spacious and clean and the local pub was very welcoming. Would definitely recommend.

Points positifs: Friendly staff with comfy beds and decent sized rooms

Points négatifs: Limited choice in the restaurant meant I had to go elsewhere for food in the evening.

Points positifs: Reasonably priced and nice looking hotel

Points positifs: Friendly staff, clean rooms etc, lovely breakfast! Recommend

Points négatifs: La propreté devrait clairement être améliorée. J'ai découvert un couche épaisse de poussière sous le lit et sur la plinthe derrière la tête de lit. Des morceaux d'emballage. Un vieux comprimé orange sous le lit. Pas de serviettes dans la salle de bain le jour de mon arrivée. J'ai fait part de mon mécontentement à la réception de l'hôtel. La personne m'a demandée sur la défensive, pourquoi j'avais regardé sous le lit et derrière la tête de lit. La remarque de cette dernière fut carrément hors de propos! Elle a osé me dire que si je voulais que la chambre soit faite, il fallait peut-être libérer la place. Non seulement la chambre est sale, mais en plus je n'ai pas le droit de prendre mon temps le matin pour me préparer. La gouvernante a tout de même était priée de passer l'aspirateur correctement. La chambre aurait due être impeccable, point final. Pour le reste, la bouilloire était entartrée, la tasse et le verre moyennement propres. Les moquettes des parties communes sales. Je dois ajouter qu'après le passage du housekeeping, la chambre était toujours partiellement aspirée. J'ai renouvelé mon mécontentement. Cette fois-ci, la personne de l'accueil fut agréable et à l'écoute. Le dernier soir, nouveau désagrément avec des odeurs de cigarette et de tabac dans les parties communes et ma chambre. Au check-out, le bilan du séjour a été très négatif. La réception a promis de transmettre mes doléances au manager, afin d'obtenir un geste commercial. J'avais choisi cet établissement pour son emplacement, pour le parking. J'avais surtout été convaincue par le retour des internautes. Leurs avis sont clairement erronés!!!! C'est le 2e établissement que je choisis via booking.com. Et le premier, park inn via Radisson était guère mieux voire pire. Rapport qualité prix nul!

Points négatifs: Trop de bruit aéroport et route passante à proximité

Points négatifs: Heating in public rooms could have been warmer.

Points positifs: The peace, the surprise cooked breakfast and it being just across the road to the beer festival..

Points négatifs: No soft door closers

Points positifs: The hotel was in a lovely location. The staff were very friendly and the rooms were spacious and very comfortable. The cooked breakfast the following morning was a welcome surprise as we thought we were only having continental! I would definitely recommend this hotel.

Points positifs: Staff very helpful. Some of the moans in the reviews have been rectified. Very good value for money. The widest bed I have ever slept in, in an hotel.

Points négatifs: Being alongside a main road, the room suffered from from the passing traffic.

Points positifs: Very nice room, large double bed and the food

Points négatifs: the fitness centre was very small only three pieces of equipment to use.

Points positifs: The room - very nicely styled, lovely sized & comfortable bed

Points négatifs: The wait in the restaurant - very slow to serve food (waited 20minutes for apple pie!) and there was only five other diners, so being too busy was not an excuse

Points positifs: Voilà un hôtel récemment rénové avec goût, au bon rapport qualité prix, tout proche de la gare. J'ai déjà réservé 2 nuits pour la semaine prochaine !!

Points négatifs: Un peu excentré de la zone urbaine.

Points positifs: The bedding was in two parts and so soft....i was travelling with my female (just friend) sharing the costs so the two part bedding was superb!

Points négatifs: Spider in the bath, the paint work by the headboard could be touched up....the window latches were a bit loose.

Points positifs:

Points négatifs: the road next to our room was noisy .

Points positifs: We had a executive room, The bed was very comfortable

Points négatifs: No air con in bedroom night temp was about 26 degrees, Extractor fan in bathroom not working, No tea/coffee facilities in room these were in the corridor so if you wanted a drink you had to get dressed to get it. Restaurant not open on saturday night,

Points positifs: Efficiency, and free wireless connection

Points négatifs: No

Points positifs: Ambience

Points négatifs: Shower not powerful enough