Hôtels près de Slave Chambers - Zanzibar

Points positifs: The hotel is the most luxurious hotel in Zanzibar. It is very comfortable and welcoming. The staff is very friendly and helpful. The food was very good, especially the breakfast which had a great variety. Choose this hotel if you want to visit Stone Town and Prison Island for a couple of days or if you are there for business.

Points négatifs: The Spa could definitely be improved. The beach is an open beach so dont choose this hotel if you want a beach holiday.

Points positifs: Tout était parfait !!

Points positifs: Breakfast was a fantastic spread! Many thanks to the general manager Nicholas for going out of his way to make us so comfortable. The staff was fabulous looking after us.

Points positifs: It’s historical significance, architecture, cleanliness, upkeep, good air conditioning and comfortable bed. The room was spacious. The staff were responsive to our needs and recommended things to do in the areas and arranged for it.

Points négatifs: Electricity outages were common during our stay but only lasted a minute at a time. Our room did not have hot water.

Points positifs: Excellent location, great restaurant

Points négatifs: No hand towel in the main bathroom, only tissues (difficult to wipe wet hands with)

Points positifs: Location

Points négatifs: We were promised a bottle of sparkling wine in our room on arrival as it was our honeymoon but this was not provided. No big deal. The service at the bar / restaurant was worst I have ever experienced in a 5 star hotel. 15 minutes between providing the menu and taking our drinks order. Red wine was being kept on ice so it was served ice cold. Our food took ages to arrive and when it did arrive it did not come with any of our side orders. They had forgotten. Side orders were provided 20 minutes after we finished our main meal. The restaurant was not busy. That evening we rang reception to ask about the sparkling wine and were told they would call us back. No response. We inquired on our way out to dinner and were met with a shrug of the shoulders. When we returned from dinner we asked again and they said they would send it to our room immediately. Unless we inquired again, the hotel staff would have continued to simply ignore us. 1 hour later and it still had not arrived to room. We had to call reception again. The next day we asked for some change at the bar as we only had large notes. We were told no. We asked at the reception and again were told no. This is meant to be a $500/night 5 star hotel but yet they could not handle such a simple request. We had a drink that night in the bar and ordered two glasses of red wine. 6 times the waiter returned to our table to confirm the order. Eventually he advised that the wine was not available so we ordered different wine. Again the red wine was served ice cold despite the hotels website boasting of their prestigious sommeliers. The robes in the room were torn and there was blood on the moaquito net around the bed. Despite all of the above, it is a beautiful hotel in an excellent location with spectacular views. Sadly the service is poor or maybe we simply weren't important enough guests as staff seemed to swarm to certain guests. It may be the most expensive hotel in stone town but definitely not the best.

Points positifs: Thank you for the birthday surprise cake. It was much appreciated.

Points négatifs: Bed making needs improvement. There needs to be two sheets (linen) a fitted and flat sheet

Points positifs: Amazing location, highly recommended if staying in stone town.

Points positifs: The staff were very good and took a lot of time to get to know us and make us feel comfortable, especially our 8 year old granddaughter. The room was very well appointed (junior suite) with loads of storage space. The food was a nice mix of local and international style and fairly priced. Fabulous sunsets over the sea from our balcony.

Points négatifs: TV remote and bathroom scales needed batteries and obviously hadn’t been checked before new guests arrived. TV choice very limited. Small problem with lighting that wouldn’t switch off too, though this was rectified when reported. So just a few small niggly things that shouldn’t really happen at the price level.

Points négatifs: The price is high for the rooms

Points positifs: The hotel is beautiful. We had an ocean view and kept the door open all night and it was simply stunning. We woke to the local women doing bootcamp on the beach in their hijabs and it was delightful. The management were exceptional and introduced themselves individually to us in case we needed anything. When we wanted to send some of our belongings back to Australia they were so helpful. We loved the pool area and after 2 weeks on safari, we adored this hotel. It gave us the refreshment we needed to travel on to Egypt.

Points négatifs: The bar staff were so slow! Over an hour to get a Margherita at the pool is ridiculous and beers always arrived warm. However a local from Dar gave us a great tip - ask for an ice bucket with your beer and all will be fine.

Points positifs: Tout était parfait! Le cadre, la vue, le confort, le personnel... un hôtel idyllique!

Points positifs: Welcoming and friendly staff. Very attractive room in a very nice house. Easy walking distance to all places of interest.

Points négatifs: On-site parking chaotic. Not actually a hotel car park, only a couple of spaces. Had to move the car a few hours later. Worried it would be blocked in. No alcohol policy. This was not mentioned in the description but has been in place eight months. Were told we could bring own then this was contradicted. Told no wine glasses despite picture clearly showing this in details. Would not have booked if we knew about these issues. Description needs updating.

Points positifs: La chambre est mieux que dans la photo

Points négatifs: La terrasse n est pas come dans la photo

Points positifs: Le charme du style colonial de cet hôtel

Points positifs: Much more than we expected! Wonderful architecture, tradicional and modern at the same time. Best location in Stone Town and a delicious breakfast. Staff extremely friendly!

Points positifs: Everything

Points négatifs: Nothing

Points négatifs: They declare the hotel has a private parking, but there is no parking. I had booked this hotel just for this reason, since I had to go to the airport at 3.30 am. They make you park in a narrow dusty street near the hotel (if you find a place), where the cars are parked one behind the other, with the risk that you cannot exit if you need.

Points positifs: Le côté typique de l’établissement , les gens gentils et accueillants.

Points négatifs: Le restaurant sur la terrasse ne correspond pas du tout aux photos, merci de signaler sur le site qu’’il n’y a aucune boisson alcoolisée de servie et la breakfast box pour l’aéroport très moyenne

Points positifs: It’s a beautiful old colonial house turned boutique hotel. If you like your hotels to have character and history, Kisiwa House is ideal. It’s beautifully charming and it’s located in the centre of stone town.

Points positifs: Matelas très confortable Chambre spacieuse et lumineuse Bonne pression d’eau dans la douche

Points négatifs: Très impersonnel Aucun charme Très cher pour ce que c’est

Points positifs: La déco swahili très élégante,la maison est très belle et la situation idéale proche de tout. Personnel au petits soins.

Points négatifs: La literie trop ferme et nous étions au deuxième étage sous le roof top et c’était bruyant.

Points positifs: The rooms are very clean, roomie, the staff were very welcoming and nice. The breakfast was great! Just near Kenyata road where you can buy things. Near the clothes market and beach

Points négatifs: Without elevator and the hotel has high stairs

Points positifs: Location of the hotel, roof terrace

Points négatifs: additional charges on credit card to pay transportation

Points positifs: Bon emplacement central, jolie vue sur la mer (suite Livingston) et bon rapport qualité-prix.

Points positifs: Location, service, cleanliness

Points négatifs: Check on process was too slow Net connection too slow

Points positifs: I loved the hotel really, with the atmoshpere of palace, all the desing inside, increadible swimming pool. Very stylish. and people working there, very clever and kind. Rooms big, and very good breakfasts.

Points positifs: The building is beautiful and so unique. The staff are very friendly and the location is superb. Lots of bars and shops; the post office and a pharmacy all within walking distance.

Points négatifs: Struggling to think of something I didn't like.... we requested an airport pickup but there was noone there to meet us, not a massive problem as many taxis outside. Pool area is quite small for the size of the hotel but we spent most of our time exploring.

Points positifs: Absolutely beautiful hotel with Zanzibari feel. Staff was super friendly and helpful, but not overbearing. Breakfast is great, large assortment, and on the patio with a fantastic view of the sea and beautiful stained glass. Would def stay here again, great value for money! Huge rooms. Everything was so beautiful. Would for sure stay here again.

Points négatifs: No complaints

Points positifs: We only stayed one night, but we had a great experience. The breakfast was exceptional in the morning as there was just so much to choose from! The hotel itself is gorgeous, the pool is in a lovely courtyard and the design of the hotel in a kind of Arab-esque way was beautiful. What stood out most was the service. Although check out was at 11AM, they allowed us to use the facilities throughout the day as our pickup wasn’t until 7PM. As a result, we were able to put our luggage in their luggage room (very safe - all still intact with valuables), go out on a tour arranged by the hotel, have money exchanged, and hang out by the pool after a long day of activities until our cab arrived. Bed was also comfortable, and equipped with mosquito nets which a staff member came in to spray with insect repellent in the evening.

Points négatifs: The room was quite small, and bit dingy. However, being in the amazing Stonetown and having the lovely pool and balcony meant we were really only in there to sleep. Also, we had paid online but when we checked out the receptionist didn’t have any confirmation attached to our invoice. We were able to pull up the payment confirmation on our phone but could have been tricky if that weren’t possible.

Points positifs: J'ai adoré la décoration élégante de l'hôtel. Le personnel est au petits soins sans être oppressant et l'emplacement est idéal. La vue sur mer est incroyable et le confort optimal

Points négatifs: Rien à dire

Points positifs: The building is beautiful, nice swimming pool, friendly staf and the breakfast is super.

Points négatifs: There is a music school or something like that next door, if you are in a room at that side of the building you hear people learning how to play a violin, people singing etc, the whole day.

Points positifs: Staff were very accommodating and friendly. Rooms were great. We had a balcony on the seafront, which was good except there was a fairly busy road at the front.

Points négatifs: The hotel is near a big shipping port, which spoils the view a little.

Points positifs: Beautiful building. Great terrace.

Points négatifs: Hotel doesn’t have a bar.

Points positifs: Loved it, unusual boutique design, decent breakfast, comfortable bed and staff very helpful in arranging trip to prison island.

Points positifs: Large clean room (2 double beds) and large bathroom, nice pool, beautiful old furniture with "Sansibar doors", breakfast (Buffet) on the balcomy with nice view to the sea.

Points négatifs: Nothing

Points positifs: L établissements à une très belle architecture il et bien placer frenchement s’y je reviens à stow Town je le reprendrez

Points positifs: L’emplacement est idéal

Points négatifs: Il n’y avait pas de prise à côté du lit

Points positifs: - The food is good - The staff is very friendly - The location is perfect to discover stonetown

Points négatifs: - The cleanness of the room

Points positifs: Location was fantastic and the staff were really friendly with us and our friends.

Points négatifs: The food at breakfast was OK but there weren't many tables and it's in a dark room - would have been nice to have it on the roof. The bath was beautiful but awkward to shower in.

Points positifs: The location The pool The waiter at the restaurant is really nice Nawab was really reactive and nice when answering emails

Points négatifs: Not welcoming staff at the reception No water in one of the rooms!! Really Bad smell in the room!!!

Points positifs: Great location, hotel design and concept is nice.

Points négatifs: Food, staff attitude was way below average. Cleanliness of the hotel, kitchen, rooms was terrible.

Points positifs: Best thing about the hotel? The staff. They made my stay something I will never forget, I did'nt want to leave. Big shout out to all of you! Thank you.

Points positifs: I loved this friendly, historic hotel. Well Before I arrived I was impressed by all the help the staff gave me through this site. Our room was so gorgeous. Loved the bath and gorgeous bed. Such a quaint town as well. Our waking guide was so well informed. We will be back !!

Points positifs: A beautiful hotel with a lot of character! The staff were really friendly and the breakfast great!

Points négatifs: Our bathroom sometimes smelt, but as it’s an old building the drainage systems are probably also very old.

Points positifs: Excellent établissement Le personnel est au top du top La propreté des chambres

Points positifs: Dhow Palace is well situated within stone town. The common areas are adorned in antiques and create a feeling of being transported back in time as one wonders through it's many floors. The pool and roof deck are rare extras in stone town.

Points négatifs: A few staff members are trying to sell you a taxi ride or excursion, this can become tiresome as there are already loads of touts and fast talking salesmen outside of the hotel.

Points positifs: This is quite good location. This is old style building with preserved interior decoration.

Points négatifs: The hotel is not very well maintained, it is actually run down. Breakfast was pretty average with low quality and cold, bad cofee

Points positifs: Location and staff were perfect

Points négatifs: Nothing

Points positifs: bedroom was lovely however the bathroom is not as nice at the photos- more basic. the staff were friendly however there was a lady that never smiled at anyone. there was confusion over the price as we asked someone who turned out to be new who said a room is $80 for one night in a standard double. obviously very different to what is offered on booking.com. however when we checked out all was fine and we paid the correct price from booking.com. the restaurant is nice, we got a 10% off from being a guest there. As a vegan they had a few selections which were good. it’s very close to the ferry and i wished we had walked there when we first arrived instead of overpaying for a taxi. i would recommend to anyone but next time i’ll find somewhere cheaper.

Points positifs: Un très bon accueil par un personnel très sympathique, idéalement situé sur une petite place tranquille, proche du bord de mer. Chambres spacieuses et confortables. Le restaurant est également une excellente adresse.

Points négatifs: La réception n’a jamais de monnaie. Pas pratique.

Points positifs: Très bien situé Personnel aimable toujours prêt à aider

Points négatifs: Air climatisé bruyant

Points positifs: We had chosen this hotel because we had visited for a coffee on a previous trip to Zanzibar and found it charming. We have been travelling in Africa for several weeks and wanted accommodation that was central and luxurious. We found both these qualities in the Beyt El Salaam. On arrival we were offered welcome coffee and introduced to some of the main staff and the chef. We were delighted to be able to check in early and shown to a lovely room which Very much met our expectations. The facilities, including the restaurant where we had delicious lunches and dinner , were in keeping with the elegance of the hotel. The nearby spa facilities were also good value with a 20% off the price for being residents. A benefit is also the situation as it is a quiet leafy enclave of Stone Town which is welcome after the hustle and bustle of the main tourist areas. It was also delightful to be near the beach area where we enjoyed sunset walks.The security guards were very present but also friendly, as were all the staff who did all they could to make our stay special. We have already recommended it to family who wish to visit Zanzibar.

Points négatifs: Genuinely, nothing. It was near to perfect for what we wanted and needed.

Points positifs: The staff were friendly and helpfull. Room very clean and spacious. Bathroom beautiful. Restuarant on the ground floor was great. Will stay here again. Location excellent, walk to Travelers Cafe next to Serena for great cocktails at sunset.

Points négatifs: Wifi connection can improve, but it is still functional.

Points positifs: The authentic decoration and atmosphere. The restaurant's food was really good

Points positifs: Extrêmement hospitalier... Nous avons été très bien accueillis. Très bons petits déjeuner. Emplacement idéal dans Stone town.

Points positifs: We like the location of the hotel the most. It is outside the hustle and bustle of downtown Stonetown and yet close to the main Street with all the highlights.

Points négatifs: We booked the deluxe room, which looked great on the website. Yet upon arrival, the staff must have been confused about our early check in and gave us a standard room. We didn't want to negotiate the room after a long day so we stayed at the standard room. There was then confusion during check out about the prepayment. It was overall not chill and the value for money definitely off.

Points positifs: We stayed here our last night in Zanzibar, and everything was great. Spacious room, clean. The restaurant is GREAT (especially the crab coconut soup and seafood curry. Yummm) We also had a massage in the spa which was pretty good.

Points positifs: location.. heritage.. room.. cleanliness.. restaurant.. spa.. chic little boutique hotel with all rooms different and unique.. superb location..

Points négatifs: staff were a bit uninformed but very courteous.. check-in was a hassle..

Points positifs: Its right in town bt far enough from the busy noisey streets

Points négatifs: The rooms looked abit older bt nothing yo complain off.

Points positifs: Best location for exploring the Stone Town on foot. Clean, comfortable, good friendly service and reasonably-priced. Good mix of Zanzibari/Western breakfast. We didn't try their lunch and dinner menu, but it looked okay.

Points négatifs: They need to put dampers on the feet of their furniture. If there is a floor above you, every movement of furniture above you makes a horrendous noise below.

Points positifs: The staff were welcoming and pleasant. The room provided was immaculately clean as was the swimming pool area. Well done to the cleaning staff!

Points négatifs: the breakfast was poor in choice and quality. I have stayed here at this hotel many times on various short trips to Zanzibar From Dar. It feels that the breakfast has been neglected. Additionally whilst the skip area opposite the hotel has been moved (thankfully)- the smell of the waste remains when walking past - very offensive especially if venturing out for a meal/drink somewhere else

Points positifs: The location of the hotel is great. The hotel is a lovely old building with surprisingly spacious rooms and good firm beds and pillows. The staff (with the exception of Reception) were helpful and friendly. The restaurant food was good (other than the gobi manchurian, which was awful) and the service was mainly prompt and efficient.

Points négatifs: Our experience with Reception was uniformly poor. We had booked a car to meet our plane, but it didn’t arrive. We got a cab. When I showed Reception their confirmation email, she said that the person who sent it had left - then took a photocopy. She quoted a rate for the room which was higher than the booking.com confirmation. I showed her the confirmation - she took a photocopy and charged us the lower rate, but with a whooping 4% surcharge for using a debit card! When the eftpos machine finally worked (on the 4th attempt) it chewed up the merchant copy. She asked if they could keep the customer copy. We said no - so she took a photocopy, which the Manager then insisted we sign. We asked if they could change some money - she said no, but gave us (incorrect) directions to the nearest bank. We asked if they would need to see our passports and she said no - also incorrect, they needed the passports....

Points positifs: Nice view from the terase. Rich breakfast. Clean room.

Points négatifs: We ordered the child´s bed and it wasnt prepared. I send there many emails about this and without any answer. I asked many times to transfer us from the airport to the hotel and anybody answer neither. I asked many times about our early check-in at 5 am and nobody answered, eventhough I kept sending emails from different email addresses. So - administation was very very poor!!!

Points positifs: Food was really yummy to the tummy. Staff were dedicated. Environment was tidy. Nice simple rooms. Service by waiter and other staff was the best. Very nice building and enmities in side.

Points négatifs: Fairs agreed while booking were different and price charged at the counter was different. We had request assistance on arrangement or recommendation on places to visit while our stay but we did not get any assistance. Every one was looking for their commissions/ interests first than service

Points positifs: Every thing you just mention it. Mr. Babu was very helpful and friendly not to me only but to all.

Points négatifs: I didn't like to leave the hotel and continue our 5 remaining days, but we had to move to another hotel where our relatives were staying in.

Points positifs: hôtel propre mais très bruyant le matin de bonne heure car beaucoup de résonance

Points négatifs: la piscine au dernier étage

Points positifs: Petit déjeuner copieux. Hotel très bien placé pour visiter Stone Town.

Points négatifs: Accueil très décevant. Hotel un peu vieillissant

Points positifs: The staff were not friendly and seemed disinterested. They did things the way they had been told to do it with no thought for customers.

Points négatifs: I didnt like that i booked big room and they give us different rooms as per available not as per booked twice i got different room as per available not booked in booking

Points positifs: The location is perfect. Also very very clean.

Points négatifs: Breakfast was average.

Points positifs: Personnel à l’écoute Piscine sur le roof top