Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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10,0
Easy drop off
Points positifs : Didn't take long at all to return the vehicle
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6,8
Points positifs : I was able to p/u car after a late evening arrival.
Points négatifs : I wish the attendant had spent time with me before I took possession of the car. I couldn't find the trunk release button, dome lights, and fuel door latch release(there wasn't one). Seems simple instructional review as I wasn't familiar with many of the car's features.
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8,0
Points négatifs : When we picked up the car at Sacramento airport the car was extremely dirty. We had to bring it to their attention in order for them to clean the car and wait another half hour when it was already 11PM.
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10,0
USB port
Points positifs : The car was new but didn't have a USB port in the dash. I will need to be more attentive not to rent a low end Nissan again.
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6,0
Sporty sports car not for us!!
Points positifs : Checking in was great - very nice gentleman helped us.
Points négatifs : The "upgrade" from a midsize sedan to a BMW sports car sounded fine, but turned out to be a real bummer - definitely not made for 75-yr-olds whose bones are not as flexible as the vehicle required! Very difficult to maneuver. Our fault for not being more diligent before we started the two-week trip! Will not make that mistake again.
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10,0
Very helpful
Points positifs : The Alamo rep was helpful and considerate. He was concerned about the size of the car I had reserved and the comfort level because of the amount of driving I would be doing. In the end, he upgraded with no additional cost.
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9,6
Fantastic agent
Points positifs : Pick up desk agent was absolutely fantastic, hooked us up with a convertible although none were available online, then came out to the parking lot to ensure all was good.
Points négatifs : Car (Mustang) at 22k miles clearly had wear and tear issues.
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9,2
Points négatifs : A little slow waiting in line at pickup
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8,4
Points positifs : Ease of drop off
Points négatifs : I didn’t have a chance to inspect the vehicle to identify scratches and dents or review the various controls (like Enterprise does with their customers).
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9,2
Points positifs : Easy pick up and drop off. Very organized process( polite staff
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5,2
Wash your cars!
Points négatifs : How could you put a car as dirty as this one out?
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5,2
Charged for things without knowledge
Points positifs : The car and features were amazing
Points négatifs : I was charged for multiple things that i wasnt made aware of, my car got upgraded after a month long reservation and i was charged for it in full without my knowledge during drop off including an extra day. Water spots all over the car upon pickup. Bad communication. No pre check before driving off lot so they are able to keep your deposit. This company is horrible.
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10,0
Easy drop off
Points positifs : Didn't take long at all to return the vehicle
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10,0
USB port
Points positifs : The car was new but didn't have a USB port in the dash. I will need to be more attentive not to rent a low end Nissan again.
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10,0
Very helpful
Points positifs : The Alamo rep was helpful and considerate. He was concerned about the size of the car I had reserved and the comfort level because of the amount of driving I would be doing. In the end, he upgraded with no additional cost.
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9,6
Fantastic agent
Points positifs : Pick up desk agent was absolutely fantastic, hooked us up with a convertible although none were available online, then came out to the parking lot to ensure all was good.
Points négatifs : Car (Mustang) at 22k miles clearly had wear and tear issues.
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9,2
Points négatifs : A little slow waiting in line at pickup
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9,2
Points positifs : Easy pick up and drop off. Very organized process( polite staff
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6,8
Points positifs : I was able to p/u car after a late evening arrival.
Points négatifs : I wish the attendant had spent time with me before I took possession of the car. I couldn't find the trunk release button, dome lights, and fuel door latch release(there wasn't one). Seems simple instructional review as I wasn't familiar with many of the car's features.
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8,0
Points négatifs : When we picked up the car at Sacramento airport the car was extremely dirty. We had to bring it to their attention in order for them to clean the car and wait another half hour when it was already 11PM.
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8,4
Points positifs : Ease of drop off
Points négatifs : I didn’t have a chance to inspect the vehicle to identify scratches and dents or review the various controls (like Enterprise does with their customers).
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6,0
Sporty sports car not for us!!
Points positifs : Checking in was great - very nice gentleman helped us.
Points négatifs : The "upgrade" from a midsize sedan to a BMW sports car sounded fine, but turned out to be a real bummer - definitely not made for 75-yr-olds whose bones are not as flexible as the vehicle required! Very difficult to maneuver. Our fault for not being more diligent before we started the two-week trip! Will not make that mistake again.
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5,2
Wash your cars!
Points négatifs : How could you put a car as dirty as this one out?
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5,2
Charged for things without knowledge
Points positifs : The car and features were amazing
Points négatifs : I was charged for multiple things that i wasnt made aware of, my car got upgraded after a month long reservation and i was charged for it in full without my knowledge during drop off including an extra day. Water spots all over the car upon pickup. Bad communication. No pre check before driving off lot so they are able to keep your deposit. This company is horrible.
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