Points positifs : Friendly staff. Nice car
Points négatifs : Nothing. Everything was great
Points positifs : Staff was very friendly picking up at Sacramento Intl Airport, not so much at the dropoff in Phoenix
Points négatifs : Car had an odor to it like someone had smoked a pipe or cigar in it.
Points négatifs : I had a reservation but when I arrived at the counter it took 40 minutes to get to a counter attenant, they took 10 minutes to get my paper work, then I had to wait 20 more minutes for the car - more than 1 hour to get a car - UNACCEPTABLE.
Points positifs : The car
Points négatifs : A receipt after drop off
Points positifs : The car was very clean and comfortable.
Points négatifs : Staff at the pick up counter was rude and not helpful at all. I had to wait because they did not have a car available. They first asked me if a specific car would be ok, not telling me it was a lower category vehicle (I had to ask if it was the same category).
Points négatifs : Lady at counter was rude and basically told me if I didn’t buy additional coverage they would be coming after me for any damages. Very pushy and felt like I was being sold by a used car salesman. Will not be renting from Avis again.
Points positifs : Easy to reserve, great price, easy dropoff, great car, lady was super helpful
AVIS one way rental
Points positifs : Attendant was very courteous. Presented me with alternate options as my initial reservation didn’t work.
Points négatifs : The fact that I was not informed that my drop-off destination Would be closed for the day. Hence the alternate options. But the cheapest option was $75-80 more than my original reservation. I opted for Uber.
Points positifs : ease of pick up location.
No customer service
Points positifs : not much
Points négatifs : Did nothing about the car smelling like cigarettes when I reported it
Points positifs : Everything was perfect from picking up car to dropping off. Smooth as can be. Great customer service and very friendly. I will be renting cars from Avis from here on out.
Great price and great experience
Points positifs : The price was about $100 less than other venders. We received a Cadillac for the price of a Impala.
Citadine (Dodge Grand Caravan ou similaire) est la catégorie de voiture la plus réservée chez Avis à Sacramento.
Avis possède 4 succursales à Sacramento. Consultez notre carte des succursales Avis pour trouver celle qui vous convient le mieux.