Points négatifs : I reserved a car and they didn't have any cars.
Points positifs : Yes, nice and quick.
Points négatifs : The cost of my rental car was twice the amount of my flight...honestly!!
Points positifs : It was a bit busy, but staff worked fast to try and get everyone out. So customer service was okay. I liked that they were working to serve everyone.
Points négatifs : Cars need to be cleaned between customers. If I did not need the car for only a few hours and I didn't already spend 45 minutes checking the car out, I would not have accepted that car. "Enhanced cleaning" had a lot of dead bugs all over the front of the car and dirt and rocks in the truck bed. Like lots of dirt and rocks. Enterprise does not care for repeat customers.
Points négatifs : The cleanliness of the car was disgusting!!! I had to be given another car which was much better than the first car. The return of the car was ridiculous as there were no place to return it other than on the streets. I would never recommend this place to anyone. The only thing that was right was the assistant manager Ryan K. he was kind and really did a good job in making me the customer satisfied. His customer service and his alone was excellent!! He needs a bonus, you should hire more people like him who are willing to keep customers happy.
Points positifs : Very poor instructions. No review of the car before and after. Social distancing is still possible when renting a car.
Points négatifs : The car was filthy. I took it back cleaner than I got it.
Points positifs : The staff was super friendly & helpful!
Points négatifs : Clean the windows. Our convertible was clean inside, but the driver-side door had fingerprints all over it & the windshield was "hazy"... No big deal, we took care of it ourselves. :-)
Points positifs : Vehicle is comfortable and clean. Drop off staff is friendly and helpful!
Points négatifs : They could have been more up front about the type of vehicles that they have; first they gave me a small SUV, which was not i reserved for and told me that I would have to pay extra to get a media SUV. Thankfully, another staff was able to assist and gave me what I reserved for. Else, I would have cancelled it and wend for another company.
Points positifs : The young woman I dealt with was very nice and helpful.
Points négatifs : When I arrived to pick up the SUV I reserved, I was told there was only a pickup available. When I insisted on the car I reserved, they magically found one, but the tank was empty. The inside was clean, but the outside looked like it had a few days since it had been washed.
Points positifs : STAFF VERY FRIENDLY, VEHICLE VERY COMFORTABLE.
Points négatifs : Ripped me off, I will never go there again, gio is dishonest and was not provided with what was promised! Bad business and I would NEVER recommend this place to a friend!!
Points négatifs : Do not go there unless you'd like to be ripped off!! Crooked business, will never go there again, or let a friend go there. Dishonest and pushy, and felt cornered. Ripped me off BIGTIME!!!!
Points positifs : Picking me up was super helpful & returning me home as well.
Points négatifs : It was NOT the deal of 35$ I was quoted from price line @ the enterprise on roseville road. They were deceiving, and I ended up paying 75$ instead if 35$ for 1 day rental. No matter what I said to dispute it, they refused to admit it was wrong of them I took the vehicle anyway, by then 330.I got rip
Citadine (Dodge Grand Caravan ou similaire) est la catégorie de voiture la plus réservée chez Enterprise à Sacramento.
Enterprise possède 11 succursales à Sacramento. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.