Réservez une voiture de location chez Payless à Sacramento

Points négatifs : There was no truck available. I was offered a small SUV. I waited for the truck. It was not clean inside or out. It was very dusty inside, and the truck had a smokey odor. I had to go back to the counter to request another truck. I waited over a hour.

Points positifs : N/a

Points négatifs : We placed a reservation, went to pick up only to immediately be told by a lady there were NO CARS available. She told us to call and TRY to get our money back.

Points positifs : That there was someone at the counter when I arrived.

Points négatifs : I reserved a mid-sized sedan due to my wife being handicapped, upon arrival I was informed that there where none available and was informed that I could take a truck or check with the other agencies. :(

Points positifs : Before my flight I have make a phone call to let them know if I can pick up the rental in Las Vegas cause my flight to Sacramento was canceled through the coronavirus no one want to help me at all..

Points négatifs : Help out people who needed help

Points négatifs : They wouldn't rent us the car cause we didn't have a return flight ticket and you guys owe us the 33$ insurance that we pre paid and I want it on the card we used immediately.???

Points positifs : over charged me. One way fees even though I retired to same place where I rented.

Points négatifs : They cheated me on insurance. I already had rental ins and the charged me after the fact.

Points positifs : Nothing much to like besides the politeness of the person trying to help at counter.

Points négatifs : Only a single attendant on staff when I arrived to pick up the vehicle made for an unnecessarily long wait time and no attendant at all when I returned to turn in the keys. The vehicle was okay, though at least one tire was very worn. Locating / returning the car were also unnecessarily difficult