Points positifs : N/a
Points négatifs : We placed a reservation, went to pick up only to immediately be told by a lady there were NO CARS available. She told us to call and TRY to get our money back.
Points positifs : That there was someone at the counter when I arrived.
Points négatifs : I reserved a mid-sized sedan due to my wife being handicapped, upon arrival I was informed that there where none available and was informed that I could take a truck or check with the other agencies. :(
Points positifs : Before my flight I have make a phone call to let them know if I can pick up the rental in Las Vegas cause my flight to Sacramento was canceled through the coronavirus no one want to help me at all..
Points négatifs : Help out people who needed help
Points négatifs : They wouldn't rent us the car cause we didn't have a return flight ticket and you guys owe us the 33$ insurance that we pre paid and I want it on the card we used immediately.???
Points positifs : Yes! Yes!
Points négatifs : absolutely nothing! Thank You!
Points positifs : over charged me. One way fees even though I retired to same place where I rented.
Points négatifs : They cheated me on insurance. I already had rental ins and the charged me after the fact.
Points positifs : Customer service was A-1
Points négatifs : More discounts for continued users
Points positifs : Nothing much to like besides the politeness of the person trying to help at counter.
Points négatifs : Only a single attendant on staff when I arrived to pick up the vehicle made for an unnecessarily long wait time and no attendant at all when I returned to turn in the keys. The vehicle was okay, though at least one tire was very worn. Locating / returning the car were also unnecessarily difficult
Points positifs : Extremely friendly staff. Quick checkin. Car very clean. Drop off was easy.
Points négatifs : Signage in the lot was poorly placed and difficult to spot. Had a hard time finding the car and more trouble finding the correct return spot.
Points positifs : The drop off was easy, but i think I drove into the wrong slot. I had to go into the car rental building to get my credit card charged. The car was rented for 4 days rather than 7 and so I did receive a credit back.
Points négatifs : Many cars have higher mileage and are somewhat dingy. A newer car is helpful for rental.
Points positifs : on pickup Tony was extremely friendly and fast.
Citadine (Dodge Grand Caravan ou similaire) est la catégorie de voiture la plus réservée chez Payless à Sacramento.
Payless possède 1 succursale à Sacramento. Consultez notre carte des succursales Payless pour trouver celle qui vous convient le mieux.
Non (selon nos données)
Non (selon nos données)