Points négatifs : I brought the car back 4 hours early. I thought I would get some sort of adjustment on the price. I was told if only happens if you bring it back 24 hours or earlier back. That sucks. Not sure if I will use you again.
Points positifs : Drop off was easy and fast.
Points négatifs : Pick up I had to wait over 45 minutes to get the car.
Points positifs : Nothing
Points négatifs : No one was there are the desk. I waited for over an hour and had to get an Uber.
Points négatifs : Second time I waited and hour and a half for a car!!! No customer service, the agent helping me offered no explanation and told me he has nothing to do with it. I said so its my problem? And he stared at me!!! I will never use THRIFTY again. Terrible customer service. The agent offered no help or explanation. I was late yet again. They rented me a car that was not there. What is the point of a reservation.
775 742 7203
Points positifs : The Car was fine.
Points négatifs : Second time and last I will use Thrifty or possibly Kayak for a rental car. This is the second time I have made a reservation and put money down to reserve a car. I showed up on both occasions and had to wait an hour and a half for my car because their were no cars available!!! When I asked why, I was told by the agent it wasn't under his control. Nothing I can do about it!!!!! What fine customer service!!!!!! Once was ok but Twice!!!! I was late again for where I needed to be. I will not use THRIFTY again. I will hopefully be asked by Thrifty my experience as well so I can give them my thoughts. Very poor form to rent a car that is not there. I look at it as false representation. Feel free to call me, but I know you won't. Allan Renwick 775 742 7203
Points positifs : It was close to the counter. The car that is.
Points négatifs : Reserved a car. Was told people that reserved a car at an earlier date, even though we’re not there, will be taken care of first. Tried to upcharge me for a larger car on the lot I said no. Then they gave me the car they had there for the same price finally. No customer courtesy at all, but I guess that is the world we live in now. I won’t be back to thrifty, or any hertz affiliates for that matter.
Points négatifs : Car had residual cigarette odor that was worse whenever the car was parked in the sun.
Points positifs : Staff was friendly and drop off was easy.
Points négatifs : It cost more to rent the care for 3 days than to fly there and the car had a very foul odor.
Points positifs : car was fine
Points négatifs : Charged $54 for gas nearly a month after I returned it even though I returned the car full of gas. Can't get Thrifty on the phone after waiting on hold for 30 minutes to try to clear it up with them. Disputing through my CC and never doing business with Thrifty again.
Points positifs : Toyota Corolla was awesome for the money.
Points négatifs : Would have liked better advice about the toll roads in California.
Points positifs : Staff was family. A bit confusing where the pick up process was located. Easy drop off.
Points négatifs : Clearer instructions as to where the pick up processing takes place.
Points négatifs : Only one employee at the desk on a Wednesday afternoon. That one employee was responsible to check in folks at Hertz, Thrifty and Dollar. It took way way way way too long. Not the employee’s fault rather the managements. They could do better.
Chez Thrifty, une voiture de location à Sacramento coûte en moyenne 35 € par jour.
Citadine (Dodge Grand Caravan ou similaire) est la catégorie de voiture la plus réservée chez Thrifty à Sacramento.
Thrifty possède 1 succursale à Sacramento. Consultez notre carte des succursales Thrifty pour trouver celle qui vous convient le mieux.