Avis des utilisateurs
NOTE GLOBALE
7,4
Bien
Basé sur 83 avis
Note générale
7,6
Embarquement
7,3
Confort
7,8
Équipage
8,0
Divertissement
6,0
Repas
7,5
Infos Air Namibia
| Code IATA | SW |
|---|---|
| Itinéraires | 34 |
| Itinéraire le plus populaire | Johannesbourg Johannesburg Intl (Jan Smuts) à Aéroport Intl Hosea Kutako de Windhoek |
| Aéroports desservis | 17 |
| Aéroport le plus populaire | Aéroport Intl Hosea Kutako de Windhoek |
Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
7,0
Points positifs : Yes.
Points négatifs : Entertainment system didn’t work poor maintenance.
avis de
-
6,6
Points négatifs : bag left behind
avis de
-
10,0
Points positifs : Great airline!
avis de
-
7,6
Great flight
Points positifs : The flight from Windhoek to JoBrg was fast, comfortable and easy. Lots of leg room, very polite service and a meal served.
Points négatifs : The negatives were that the meal was not really to our liking but that could be personal taste and the boarding at Windhoek was confusing. The plane was a little old looking inside but made up for it in comfort and was very clean. If they improved the other 2 issues I would give them a 5 on all counts. Oh and little entertainment but it was a short flight.
avis de
-
10,0
Points positifs : Reasonable price and friendly service. No delay.
Points négatifs : Nothing
avis de
-
7,3
Points positifs : Nice friendly staff
Points négatifs : Wasn't allowed to listen to music on my phone despite having it in airplane mode
avis de
-
8,6
Super friendly crew
Points positifs : The crew onboard were absolutely fantastic! Super friendly and helpful. One of the flight attendants even brought me a pillow and blanket when he saw me laying down.
Points négatifs : The long delay in Windhoek without communication from staff about what was going on.
avis de
-
2,0
Points positifs : never got to be on the plane since the flight was cancelled without notice nor explanation.
Points négatifs : No service at all given. I had to organize myself alone!!! Waited 8 hours at he airport without any help. Nowhere to claim, no reimbursement...just nothing.Was transferred on another airline that did not explain anything. Very bad first and last experience
avis de
-
2,0
Flight Cancellation - Terrible Service
Points positifs : I was placed in a very nice hotel for the night. Emirates staff very helpful in helping me get on another flight.
Points négatifs : When I arrived at the airport the next morning on January 1st 2017 to get on another flight, the lady at the OR Tambo Air Namibia ticketing office (her name is Happy) gave me a very hard time. She told me that the staff from the night before should not have put me in a hotel, and that she could not give me another flight. Her reason was that I had booked the flight through a travel agency website and so it was not Air Namibia's responsibility to get me on another flight. When I tried to explain to her why it was she started to yell at me. "Don't tell me how to do my job", she said. As I started to explain again that I paid for the flight and that Air Namibia surely received compensation and would not be out any money by placing me on another flight she told me to "stop arguing" with her. I took my claim to the Emirates counter, very upset from a fight I did not need to have and lack of sleep the past two days of traveling. The Emirates staff called Happy over to explain to her why she should get me on a flight. Happy finally agreed, but by this time the flight was about to leave and I almost missed it. Because of her delay, I had to run through the airport, and my bag did not make it on. When I finally received my luggage a week later, it was broken and torn with the contents spilling out. If Happy had better customer service skills and had helped me instead of giving me a hard time, I would not have had the horrible day that I did and resultant destroyed luggage. In my opinion, she should be fired, and I strongly advise Emirates not to connect flights with this airline (who apparently makes these types of cancellations every year). If a customer service representative from Air Namibia would like more details on this matter please contact me at callahcl@gmail.com
avis de
-
10,0
Small Plane, On Time, Nice FA
Points positifs : I took Air Namibia from Victoria Falls to Windhoek. It was a small plane (3 seats across total) which I don't like too much as you feel every like bit of turbulence. With the exception of take off and landing, it was fine. They served food and free drinks even though it was an hour and forty-five minute flight which surprised me. Overall, I was pleased. There were only 14 passengers and one flight attendant.
avis de
-
6,0
Flight was delayed
Points positifs : The state of the art new Walvis Bay terminal. It was spotless.
Points négatifs : The plane is parked so far from the terminal.
avis de
-
10,0
Pleasantly surprised.
Points positifs : I liked the fact that they served drinks right away. It's nice to sit back and relax. The food was plentiful and good. I was pleasantly surprised.
avis de
-
2,0
Points négatifs : They lost our luggage dispate the fact that this was only 50 minutes flight! Also, we left late, and the process to track down our luggage was terrible! We had to buy extra stuff and no one will reimburse us for this.
avis de
-
7,0
It's a same
Points positifs : Friendly workers
Points négatifs : Serving was unprofessional in a crate, and you can do better with your snacks and kiddy drinks
avis de
-
2,0
Disastrous. It left me stranded in Maun for 2 nigh
Points positifs : Nothing. The flight never happened. I missed the start of my tour in Namibia. Finally had to rent a car and driver along with 2 other people and drive for 8 hours to Windhoek.
Points négatifs : The fact that I got bumped from the flight because the plane was already full then got stranded in Maun for a second night with no prospect of a flight on the 3rd day.
avis de
-
2,0
Points négatifs : My air was broken. The flight was nauseating. The flight attendants were extremely rude. There were drinks and food offered to some passengers but not others. The flight attendants did not speak in English and did not seem to care if anyone understood what they said in Spanish. The plane was old and creepy looking.
avis de
-
5,6
Points positifs : No delays. Efficient meal service.
Points négatifs : Cabin crew could be a bit friendlier. It was easy to check in online, but it's not possible to print a boarding pass, so still had to stand in line at the airport.
avis de
-
10,0
Pleasantly surprised!
Points positifs : Full meal service, even on 1.5hr flight. Smooth take off and landing. Excellent inflight service. Free checked bag.
Points négatifs : Nothing. Flight was great.
avis de
-
8,0
GOOD AIRLINE
Points positifs : Consistently good friendly service from this airline.
avis de
-
8,6
Windhoek to Cape Town on Air Namibia A319
Points positifs : Great Service Modern planes Good food extremely punctual that wonderful Namibian hospitality
Points négatifs : Nothing was bad. Keep up the good work Air Namibia
avis de
-
4,0
Mediocre
Points négatifs : Would not recommend air Namibia as service is inadequate. The row of seats that we sat on were broken so we were unable to recline our seats during a 10 hour flight. You cannot do online check-in with this airline so you better be check-in in person early to choose your seats. Otherwise they might give you some really ceappy seats.
avis de
-
3,3
Delayed in both flight 5 and 2 hours respectevly.
Points positifs : that i finally arrive, alive
Points négatifs : The rest I will never ever reocmend this airline to anyone ever
avis de
-
8,3
Points positifs : Efficient and on time. Food better than air France.
Points négatifs : Nothing.
avis de
-
9,0
Points positifs : Its very comfortable and the crew efficient and accommodating
avis de
-
5,6
Everything but the flying
Points positifs : Pleasantly surprised to find a free checked bag, a meal served on all flights and complimentary beer and wine.
Points négatifs : The take off and landing on both legs of my journey were the worst I've ever experienced as a regular flyer
avis de
-
7,0
Points positifs : Oui.
Points négatifs : Le système de divertissement n'a pas fonctionné avec un entretien médiocre.
avis de
-
10,0
Points positifs : Super avion!
avis de
-
7,6
Super vol
Points positifs : Le vol de Windhoek à JoBrg était rapide, confortable et facile. Il y avait beaucoup de place pour les jambes, un service très poli et un repas servi.
Points négatifs : Les points négatifs étaient que le repas n'était pas vraiment à notre goût, mais cela pourrait être un goût personnel et l'embarquement à Windhoek était déroutant. L'avion était un peu vieux et donnait à l'intérieur, mais il était confortable et très propre. S'ils ont amélioré les deux autres questions, je leur donnerais 5 sur tous les points. OH et peu de divertissement, mais c'était un vol court.
avis de
-
10,0
Points positifs : Prix raisonnable et le service était sympathique. Aucune excuse.
Points négatifs : Rien
avis de
-
6,0
Notre vol a été retardé
Points positifs : Le terminal impeccable.
Points négatifs : L'avion garé trop loin de l'aéroport.
avis de
-
10,0
J'ai été agréablement surpris.
Points positifs : J'ai bien aimé le fait qu'ils servent les boissons immédiatement. Agréable de s'asseoir et de se détendre. La nourriture était copieuse et bonne. J'ai été agréablement surpris.
avis de
-
2,0
Points négatifs : Ils ont perdu nos bagages, dissipant le fait que ce n'était que 50 minutes de vol! De plus, nous sommes partis en retard, et le processus de suivi de nos bagages était horrible! Nous avons dû acheter des trucs supplémentaires et personne ne nous remboursera pour cela.
avis de
-
2,0
Désastreux. coincé à Maun pendant 2 nuits
Points positifs : Rien. Le vol ne s'est jamais produit. J'ai raté le début de ma tournée en Namibie. j'ai dû louer une voiture et un chauffeur avec 2 autres personnes et conduire pendant 8 heures à Windhoek.
Points négatifs : coincé à Maun dû au surbooking pour une deuxième nuit sans perspective d'un vol le 3ème jour.
avis de
-
10,0
Une agréable surprise!
Points positifs : Un service de repas complet, même pour un vol de 1,5 h. décollage et atterrissage en douceur. Un excellent service. Enregistrement de bagage gratuit.
Points négatifs : Il n'y a rien. Notre vol était super.
avis de
-
8,0
Bonne compagnie aérienne
Points positifs : Toujours très bon service chaleureux de la compagnie.
avis de
-
8,6
Windhoek à Cape Town à Air Namibia
Points positifs : Excellente qualité de service Les avions modernes La nourriture est bonne. Très ponctuel Merveilleuse hospitalité´
Points négatifs : Rien n'était affreux.
avis de
-
4,0
Médiocre
Points négatifs : Je ne recommanderais pas air Namibie car le service est insuffisant. La rangée de sièges sur laquelle nous nous sommes assis était cassée, donc nous n'avons pas pu incliner nos sièges pendant un vol de 10 heures. Vous ne pouvez pas effectuer d'enregistrement en ligne auprès de cette compagnie aérienne, donc mieux vaut vous enregistrer en personne tôt pour choisir vos sièges. Sinon, ils pourraient vous donner des sièges vraiment céppy.
avis de
-
3,3
retard de 5 et 2 heures respectivement
Points positifs : j'ai fini par arriver vivant.
Points négatifs : Le reste Je ne recommanderai jamais
avis de
-
8,3
Points positifs : Efficace et ponctuel. La nourriture était meilleure qu'Air France.
Points négatifs : Il n'y a rien.
avis de
-
10,0
Points positifs : Great airline!
avis de
-
10,0
Points positifs : Reasonable price and friendly service. No delay.
Points négatifs : Nothing
avis de
-
8,6
Super friendly crew
Points positifs : The crew onboard were absolutely fantastic! Super friendly and helpful. One of the flight attendants even brought me a pillow and blanket when he saw me laying down.
Points négatifs : The long delay in Windhoek without communication from staff about what was going on.
avis de
-
10,0
Small Plane, On Time, Nice FA
Points positifs : I took Air Namibia from Victoria Falls to Windhoek. It was a small plane (3 seats across total) which I don't like too much as you feel every like bit of turbulence. With the exception of take off and landing, it was fine. They served food and free drinks even though it was an hour and forty-five minute flight which surprised me. Overall, I was pleased. There were only 14 passengers and one flight attendant.
avis de
-
10,0
Pleasantly surprised.
Points positifs : I liked the fact that they served drinks right away. It's nice to sit back and relax. The food was plentiful and good. I was pleasantly surprised.
avis de
-
10,0
Pleasantly surprised!
Points positifs : Full meal service, even on 1.5hr flight. Smooth take off and landing. Excellent inflight service. Free checked bag.
Points négatifs : Nothing. Flight was great.
avis de
-
8,6
Windhoek to Cape Town on Air Namibia A319
Points positifs : Great Service Modern planes Good food extremely punctual that wonderful Namibian hospitality
Points négatifs : Nothing was bad. Keep up the good work Air Namibia
avis de
-
9,0
Points positifs : Its very comfortable and the crew efficient and accommodating
avis de
-
10,0
Points positifs : Super avion!
avis de
-
10,0
Points positifs : Prix raisonnable et le service était sympathique. Aucune excuse.
Points négatifs : Rien
avis de
-
10,0
J'ai été agréablement surpris.
Points positifs : J'ai bien aimé le fait qu'ils servent les boissons immédiatement. Agréable de s'asseoir et de se détendre. La nourriture était copieuse et bonne. J'ai été agréablement surpris.
avis de
-
10,0
Une agréable surprise!
Points positifs : Un service de repas complet, même pour un vol de 1,5 h. décollage et atterrissage en douceur. Un excellent service. Enregistrement de bagage gratuit.
Points négatifs : Il n'y a rien. Notre vol était super.
avis de
-
8,6
Windhoek à Cape Town à Air Namibia
Points positifs : Excellente qualité de service Les avions modernes La nourriture est bonne. Très ponctuel Merveilleuse hospitalité´
Points négatifs : Rien n'était affreux.
avis de
-
7,0
Points positifs : Yes.
Points négatifs : Entertainment system didn’t work poor maintenance.
avis de
-
6,6
Points négatifs : bag left behind
avis de
-
7,6
Great flight
Points positifs : The flight from Windhoek to JoBrg was fast, comfortable and easy. Lots of leg room, very polite service and a meal served.
Points négatifs : The negatives were that the meal was not really to our liking but that could be personal taste and the boarding at Windhoek was confusing. The plane was a little old looking inside but made up for it in comfort and was very clean. If they improved the other 2 issues I would give them a 5 on all counts. Oh and little entertainment but it was a short flight.
avis de
-
7,3
Points positifs : Nice friendly staff
Points négatifs : Wasn't allowed to listen to music on my phone despite having it in airplane mode
avis de
-
7,0
It's a same
Points positifs : Friendly workers
Points négatifs : Serving was unprofessional in a crate, and you can do better with your snacks and kiddy drinks
avis de
-
8,0
GOOD AIRLINE
Points positifs : Consistently good friendly service from this airline.
avis de
-
8,3
Points positifs : Efficient and on time. Food better than air France.
Points négatifs : Nothing.
avis de
-
7,0
Points positifs : Oui.
Points négatifs : Le système de divertissement n'a pas fonctionné avec un entretien médiocre.
avis de
-
7,6
Super vol
Points positifs : Le vol de Windhoek à JoBrg était rapide, confortable et facile. Il y avait beaucoup de place pour les jambes, un service très poli et un repas servi.
Points négatifs : Les points négatifs étaient que le repas n'était pas vraiment à notre goût, mais cela pourrait être un goût personnel et l'embarquement à Windhoek était déroutant. L'avion était un peu vieux et donnait à l'intérieur, mais il était confortable et très propre. S'ils ont amélioré les deux autres questions, je leur donnerais 5 sur tous les points. OH et peu de divertissement, mais c'était un vol court.
avis de
-
8,0
Bonne compagnie aérienne
Points positifs : Toujours très bon service chaleureux de la compagnie.
avis de
-
8,3
Points positifs : Efficace et ponctuel. La nourriture était meilleure qu'Air France.
Points négatifs : Il n'y a rien.
avis de
-
2,0
Points positifs : never got to be on the plane since the flight was cancelled without notice nor explanation.
Points négatifs : No service at all given. I had to organize myself alone!!! Waited 8 hours at he airport without any help. Nowhere to claim, no reimbursement...just nothing.Was transferred on another airline that did not explain anything. Very bad first and last experience
avis de
-
2,0
Flight Cancellation - Terrible Service
Points positifs : I was placed in a very nice hotel for the night. Emirates staff very helpful in helping me get on another flight.
Points négatifs : When I arrived at the airport the next morning on January 1st 2017 to get on another flight, the lady at the OR Tambo Air Namibia ticketing office (her name is Happy) gave me a very hard time. She told me that the staff from the night before should not have put me in a hotel, and that she could not give me another flight. Her reason was that I had booked the flight through a travel agency website and so it was not Air Namibia's responsibility to get me on another flight. When I tried to explain to her why it was she started to yell at me. "Don't tell me how to do my job", she said. As I started to explain again that I paid for the flight and that Air Namibia surely received compensation and would not be out any money by placing me on another flight she told me to "stop arguing" with her. I took my claim to the Emirates counter, very upset from a fight I did not need to have and lack of sleep the past two days of traveling. The Emirates staff called Happy over to explain to her why she should get me on a flight. Happy finally agreed, but by this time the flight was about to leave and I almost missed it. Because of her delay, I had to run through the airport, and my bag did not make it on. When I finally received my luggage a week later, it was broken and torn with the contents spilling out. If Happy had better customer service skills and had helped me instead of giving me a hard time, I would not have had the horrible day that I did and resultant destroyed luggage. In my opinion, she should be fired, and I strongly advise Emirates not to connect flights with this airline (who apparently makes these types of cancellations every year). If a customer service representative from Air Namibia would like more details on this matter please contact me at callahcl@gmail.com
avis de
-
6,0
Flight was delayed
Points positifs : The state of the art new Walvis Bay terminal. It was spotless.
Points négatifs : The plane is parked so far from the terminal.
avis de
-
2,0
Points négatifs : They lost our luggage dispate the fact that this was only 50 minutes flight! Also, we left late, and the process to track down our luggage was terrible! We had to buy extra stuff and no one will reimburse us for this.
avis de
-
2,0
Disastrous. It left me stranded in Maun for 2 nigh
Points positifs : Nothing. The flight never happened. I missed the start of my tour in Namibia. Finally had to rent a car and driver along with 2 other people and drive for 8 hours to Windhoek.
Points négatifs : The fact that I got bumped from the flight because the plane was already full then got stranded in Maun for a second night with no prospect of a flight on the 3rd day.
avis de
-
2,0
Points négatifs : My air was broken. The flight was nauseating. The flight attendants were extremely rude. There were drinks and food offered to some passengers but not others. The flight attendants did not speak in English and did not seem to care if anyone understood what they said in Spanish. The plane was old and creepy looking.
avis de
-
5,6
Points positifs : No delays. Efficient meal service.
Points négatifs : Cabin crew could be a bit friendlier. It was easy to check in online, but it's not possible to print a boarding pass, so still had to stand in line at the airport.
avis de
-
4,0
Mediocre
Points négatifs : Would not recommend air Namibia as service is inadequate. The row of seats that we sat on were broken so we were unable to recline our seats during a 10 hour flight. You cannot do online check-in with this airline so you better be check-in in person early to choose your seats. Otherwise they might give you some really ceappy seats.
avis de
-
3,3
Delayed in both flight 5 and 2 hours respectevly.
Points positifs : that i finally arrive, alive
Points négatifs : The rest I will never ever reocmend this airline to anyone ever
avis de
-
5,6
Everything but the flying
Points positifs : Pleasantly surprised to find a free checked bag, a meal served on all flights and complimentary beer and wine.
Points négatifs : The take off and landing on both legs of my journey were the worst I've ever experienced as a regular flyer
avis de
-
6,0
Notre vol a été retardé
Points positifs : Le terminal impeccable.
Points négatifs : L'avion garé trop loin de l'aéroport.
avis de
-
2,0
Points négatifs : Ils ont perdu nos bagages, dissipant le fait que ce n'était que 50 minutes de vol! De plus, nous sommes partis en retard, et le processus de suivi de nos bagages était horrible! Nous avons dû acheter des trucs supplémentaires et personne ne nous remboursera pour cela.
avis de
-
2,0
Désastreux. coincé à Maun pendant 2 nuits
Points positifs : Rien. Le vol ne s'est jamais produit. J'ai raté le début de ma tournée en Namibie. j'ai dû louer une voiture et un chauffeur avec 2 autres personnes et conduire pendant 8 heures à Windhoek.
Points négatifs : coincé à Maun dû au surbooking pour une deuxième nuit sans perspective d'un vol le 3ème jour.
avis de
-
4,0
Médiocre
Points négatifs : Je ne recommanderais pas air Namibie car le service est insuffisant. La rangée de sièges sur laquelle nous nous sommes assis était cassée, donc nous n'avons pas pu incliner nos sièges pendant un vol de 10 heures. Vous ne pouvez pas effectuer d'enregistrement en ligne auprès de cette compagnie aérienne, donc mieux vaut vous enregistrer en personne tôt pour choisir vos sièges. Sinon, ils pourraient vous donner des sièges vraiment céppy.
avis de
-
3,3
retard de 5 et 2 heures respectivement
Points positifs : j'ai fini par arriver vivant.
Points négatifs : Le reste Je ne recommanderai jamais
avis de
Statut du vol
Itinéraires proposés par Air Namibia
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
405
Windhoek
WDH
Victoria Falls
VFA
714
Le Cap
CPT
Walvis Bay
WVB
728
Johannesbourg
JNB
Windhoek
WDH
703
Windhoek
WDH
Le Cap
CPT
723
Windhoek
WDH
Johannesbourg
JNB
715
Windhoek
WDH
Walvis Bay
WVB
715
Walvis Bay
WVB
Le Cap
CPT
714
Walvis Bay
WVB
Windhoek
WDH
101
Windhoek
ERS
Ondangwa
OND
102
Ondangwa
OND
Windhoek
ERS
742
Durban
DUR
Gaborone
GBE
741
Gaborone
GBE
Durban
DUR
742
Gaborone
GBE
Windhoek
WDH
741
Windhoek
WDH
Gaborone
GBE
133
Windhoek
ERS
Mpacha
MPA
134
Mpacha
MPA
Windhoek
ERS
416
Harare
HRE
Windhoek
WDH
415
Windhoek
WDH
Harare
HRE
708
Le Cap
CPT
Windhoek
WDH
304
Luanda
LAD
Windhoek
WDH
303
Windhoek
WDH
Luanda
LAD
406
Victoria Falls
VFA
Windhoek
WDH
113
Windhoek
ERS
Oranjemund
OMD
114
Lüderitz
LUD
Windhoek
ERS
113
Oranjemund
OMD
Lüderitz
LUD
378
Lusaka
LUN
Windhoek
WDH
377
Windhoek
WDH
Lusaka
LUN
286
Francfort
FRA
Windhoek
WDH
283
Windhoek
WDH
Francfort
FRA
125
Windhoek
ERS
Rundu
NDU
126
Rundu
NDU
Windhoek
ERS
Aéroports populaires desservis par Air Namibia
- Aéroport Aéroport Intl Hosea Kutako de Windhoek (WDH)
- Aéroport Windhoek (Eros) (ERS)
- Aéroport Johannesbourg Johannesburg Intl (Jan Smuts) (JNB)
- Aéroport Ondangwa (OND)
- Aéroport Walvis Bay (WVB)
- Aéroport Le Cap (CPT)
- Aéroport Gaborone Aéroport Intl de Gaborone (Sir Seretse Khama) (GBE)
- Aéroport Francfort (FRA)
- Aéroport Aéroport Intl de Durban (DUR)
- Aéroport Victoria Falls (VFA)
- Aéroport Mpacha (MPA)
- Aéroport Luanda Aéroport Quatro de Fevereiro de luanda (LAD)
- Aéroport Rundu (NDU)
- Aéroport Oranjemund (OMD)
- Aéroport Lüderitz (LUD)
Coordonnées de Air Namibia
- SW Code IATA
- +33 1 86 46 79 70 Appeler
- airnamibia.com Consulter
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.