Avis des clients
Note globale
5,8
Correct
Basé sur 60 avis
Note générale
5,8
Embarquement
5,7
Confort
6,0
Équipage
7,3
Divertissements
4,3
Restauration
5,6
Passer directement au contenu principal
Avis des voyageurs pour Andes Lineas Aereas
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
10,0
Points positifs : Personal very good.
Points négatifs : I did.no like the delay in taking off.the flight.
avis de
-
4,6
Points négatifs : PRICELINE IS BULLSHIT AND A FRAUD
avis de
-
4,6
Lost bag and incorrect tickets
Points positifs : Nice staff
Points négatifs : Our bag has gone missing so now we have no clothing and toiletries. We were never sent etickets. When we went on the airline's website to check in we only got tickets for half of our journey. At the airport we were issued new tickets which were also only for half a journey so we had to queue again to get new tickets.
avis de
-
2,6
Delays with no information
Points positifs : Nothing
Points négatifs : Firstly, upon arriving at the airport we were told we had to pay 200 pesos each for not checking in online, despite having no prior warning of this. The check in process was extremely long and slow - at least a hundred passengers were still queuing 30 mins before we scheduled to depart. We were then 2.5 hours delayed with no explanation given. Staff continually told us false information about boarding time, and when we were finally able to board, the whole process was chaotic and poorly managed. The plane was also incredibly old and uncomfortable.
avis de
-
8,0
Points positifs : Staff were fantastic!
Points négatifs : There was an issue with the online check-in system which caused some people delays.
avis de
-
8,4
Points positifs : I thought the crew were fantastic. And I was very appreciative of the fact that we were given food for such a quick flight.
Points négatifs : There was an issue with the online check-in. I had to buy a seat when I went to the online check-in as there were no free seats available. Which is rubbish in the first place as opting to buy a seat is fine but being forced to with no other option is not at all what I paid for. As it happens I decided to go through with payment anyhow as it seemed like the easiest way to get through the process only to be given the option of visa or American express only and I only have a mastercard. 'Fine' I thought, I'll pay at the airport. I arrived early to do so only to find out that I couldn't pay and therefore could not check-in. Myself and a number of other passengers had the same issue. I was very lucky as I was a solo traveller and there was one seat available on the flight but I think everyone else had to wait several hours for what was essentially a computing issue. The staff were amazing during this process, I have no qualm with the service of people whatsoever but the technology seems a little unreliable.
avis de
-
5,3
Difficult check-in
Points positifs : The flight was ok to good: on time, snack provided, etc.
Points négatifs : We couldn't check in online because we had to pay a charge for checking a suitcase, they only took Amex or Visa as payment (my cards are all MC), and the payment information required an extra date that I couldn't figure out. AND they charge $120 pesos extra per person for checking in at the airport! We didnt have assigned seats, so went to the airport early to check in. We actually were given seats in an exit row after much discussion between the airline rep and the boss... I assume because the plane was full and those are more expensive seats. We ended up having to pay $800 pesos each to check in and to check a small carry-on size bag.
avis de
-
6,6
Well done!
Points positifs : Friendly crew. Enough room for legs. Like lining up for boarding by getting in line.
Points négatifs : All carb snack. Lack of announcement for boarding in English.
avis de
-
5,0
Afraid of a little rain
Points positifs : Our plane sat on the tarmac in the rain when we should have been boarding. They waited an hour for a jetway to open up so we wouldn’t get wet. Of course missed connections ensued.
Points négatifs : Get some umbrellas. It rains in the jungle.
avis de
-
4,0
Points négatifs : Chaotic check in and doesn't get much support from other ground crews
avis de
-
7,6
Points positifs : Great staff, clean plane, nice snack
Points négatifs : Boarding was a mess. Need a more structured boarding process.
avis de
-
4,3
Points négatifs : Get some air conditioning! We sat on the tarmac for 40min roasting in 35degree weather.
avis de
-
8,0
Points positifs : Staff were fantastic!
Points négatifs : There was an issue with the online check-in system which caused some people delays.
avis de
-
8,4
Points positifs : I thought the crew were fantastic. And I was very appreciative of the fact that we were given food for such a quick flight.
Points négatifs : There was an issue with the online check-in. I had to buy a seat when I went to the online check-in as there were no free seats available. Which is rubbish in the first place as opting to buy a seat is fine but being forced to with no other option is not at all what I paid for. As it happens I decided to go through with payment anyhow as it seemed like the easiest way to get through the process only to be given the option of visa or American express only and I only have a mastercard. 'Fine' I thought, I'll pay at the airport. I arrived early to do so only to find out that I couldn't pay and therefore could not check-in. Myself and a number of other passengers had the same issue. I was very lucky as I was a solo traveller and there was one seat available on the flight but I think everyone else had to wait several hours for what was essentially a computing issue. The staff were amazing during this process, I have no qualm with the service of people whatsoever but the technology seems a little unreliable.
avis de
-
6,6
Well done!
Points positifs : Friendly crew. Enough room for legs. Like lining up for boarding by getting in line.
Points négatifs : All carb snack. Lack of announcement for boarding in English.
avis de
-
7,6
Points positifs : Great staff, clean plane, nice snack
Points négatifs : Boarding was a mess. Need a more structured boarding process.
avis de
-
4,6
Points négatifs : PRICELINE IS BULLSHIT AND A FRAUD
avis de
-
4,6
Lost bag and incorrect tickets
Points positifs : Nice staff
Points négatifs : Our bag has gone missing so now we have no clothing and toiletries. We were never sent etickets. When we went on the airline's website to check in we only got tickets for half of our journey. At the airport we were issued new tickets which were also only for half a journey so we had to queue again to get new tickets.
avis de
-
2,6
Delays with no information
Points positifs : Nothing
Points négatifs : Firstly, upon arriving at the airport we were told we had to pay 200 pesos each for not checking in online, despite having no prior warning of this. The check in process was extremely long and slow - at least a hundred passengers were still queuing 30 mins before we scheduled to depart. We were then 2.5 hours delayed with no explanation given. Staff continually told us false information about boarding time, and when we were finally able to board, the whole process was chaotic and poorly managed. The plane was also incredibly old and uncomfortable.
avis de
-
5,3
Difficult check-in
Points positifs : The flight was ok to good: on time, snack provided, etc.
Points négatifs : We couldn't check in online because we had to pay a charge for checking a suitcase, they only took Amex or Visa as payment (my cards are all MC), and the payment information required an extra date that I couldn't figure out. AND they charge $120 pesos extra per person for checking in at the airport! We didnt have assigned seats, so went to the airport early to check in. We actually were given seats in an exit row after much discussion between the airline rep and the boss... I assume because the plane was full and those are more expensive seats. We ended up having to pay $800 pesos each to check in and to check a small carry-on size bag.
avis de
-
5,0
Afraid of a little rain
Points positifs : Our plane sat on the tarmac in the rain when we should have been boarding. They waited an hour for a jetway to open up so we wouldn’t get wet. Of course missed connections ensued.
Points négatifs : Get some umbrellas. It rains in the jungle.
avis de
-
4,0
Points négatifs : Chaotic check in and doesn't get much support from other ground crews
avis de
-
4,3
Points négatifs : Get some air conditioning! We sat on the tarmac for 40min roasting in 35degree weather.
avis de
Suivi des vols
Itinéraires proposés par Andes Lineas Aereas
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
860
Buenos Aires
AEP
Bariloche
BRC
861
Bariloche
BRC
Buenos Aires
AEP
854
Buenos Aires
AEP
Jujuy
JUJ
856
Buenos Aires
AEP
Salta
SLA
855
Jujuy
JUJ
Buenos Aires
AEP
871
Mendoza
MDZ
Buenos Aires
AEP
851
Salta
SLA
Buenos Aires
AEP
858
Buenos Aires
AEP
San Miguel de Tucumán
TUC
859
San Miguel de Tucumán
TUC
Buenos Aires
AEP
892
Buenos Aires
AEP
Córdoba
COR
893
Córdoba
COR
Buenos Aires
AEP
859
Salta
SLA
San Miguel de Tucumán
TUC
858
San Miguel de Tucumán
TUC
Salta
SLA
872
Buenos Aires
AEP
Mendoza
MDZ
552
Buenos Aires
AEP
Comodoro Rivadavia
CRD
553
Comodoro Rivadavia
CRD
Buenos Aires
AEP
550
Buenos Aires
AEP
Puerto Madryn
PMY
551
Puerto Madryn
PMY
Buenos Aires
AEP
574
Buenos Aires
AEP
Puerto Iguazu
IGR
575
Puerto Iguazu
IGR
Buenos Aires
AEP
895
Salta
SLA
Córdoba
COR
894
Córdoba
COR
Salta
SLA
638
Buenos Aires
AEP
Termas de Rio Hondo
RHD
639
Termas de Rio Hondo
RHD
Buenos Aires
AEP
Aéroports populaires desservis par Andes Lineas Aereas
- Aéroport de Buenos Aires Jorge Newbery (AEP)
- Aéroport de San Miguel de Tucumán Benj Matienzo (TUC)
- Aéroport de Córdoba Pajas Blancas (COR)
- Aéroport de Salta Gen Belgrano (SLA)
- Aéroport de Puerto Madryn El Tehuelche (PMY)
- Aéroport de Puerto Iguazu Cataratas del Iguazu (IGR)
- Aéroport de Comodoro Rivadavia (CRD)
- Aéroport de Jujuy El Cadillal (JUJ)
- Aéroport de Bariloche Teniente Luis Candelaria (BRC)
- Aéroport de Mendoza El Plumerillo (MDZ)
Coordonnées de Andes Lineas Aereas
- OY Code IATA
- 0810 777 26337 Appeler
- andesonline.com Consulter
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