Points positifs : Amazing crew, outstanding landing by pilot!
Points négatifs : Everything was wonderful
Pretty good !!
Points positifs : Nothing really dislike, just an average flight that was delayed forty five minutes.
Points négatifs : The departure from Antalya was delayed which meant that from leaving the aircraft to sitting on the next flight to Stansted to fourty minutes and included immigration and security. Well done the ground staff at Istanbul.
Good fligh
Points positifs : I had a row of three seats to myself, so being 6'2" I could sit sideways and spread out a bit.
The beef with rice was pretty good for a economy cabin meal.
Points négatifs : Total lack of entertainment on a 3.5 hour flight not good, glad I had a good Kindle book !!
Very good on time comfortable flight
Points positifs : At the Stansted check in I asked if there were any extra leg room seats available, luckily there were both for the flight to Istanbul and onto Antalya. Very attentive crew and comfortable seats.
Points négatifs : The food was pretty dire. I asked for beef which had all gone so had to have chicken something. Whether the meat had ever seen a chicken is questionable. It the rice and vegetables were all cold. The red wine however was very nice !!
Good flight
Points positifs : Short flight, hot sandwich and coffee served which were edible and drinkable.
Points négatifs : Slightly late leaving.
Points positifs : Nothing! Your system told the airline I am going to tel-aviv, and this costed me the flight.
Points négatifs : I missed this flight due to a mistake on my boarding pass- I got turned away at security. The kiosk would not print a new pass. The help desk was rude and unhelpful saying I am supposed to bebon telaviv flight (not true) They kept me at security checkpoint until I missed the flight and then tell me it is my fault. I was not issued another ticket nor a hotel voucher. They told me i need to enter france to get a new ticket or flight. I obviously cannot enter france because it is not my destination and I have no visa. Airport hotel was booked full. I got stuck in paris with no clothes, and nowhere to stay. I had to buy a new ticket via stupid hotel wifi (this time from priceline) and priceline got it right immediately ; I smoothly went to gate for next flight. Never again with you guys. I still dont know where my luggage is.
London to istambul
Points positifs : Entrada rapida e bancos nao tao apertados
comida de aviao nada de mais.
Points négatifs : Vc Nao sabe onde vc esta numa viagem de 4 hrs nao tem as telas que normalmente te mostra no mapa a localizacao .
Points négatifs : The flight was delayed
Points négatifs : The flight was delayed for more than 3 hours and for some reason Kayak application was showing it as on time
Good
Points positifs : Good
Points positifs : my little daughter did not feel good during the descent and one of the staff sat with hwe and try to calm her down. she was lovely but I don"t remember her name.
Points positifs : baggage
Points négatifs : no kosher meal spare on a flight to Tel Aviv ...
Good airlines
Points positifs : The airlines is very good in timing, price, meal and staff
Points négatifs : Boarding
5 counters boarding 4 airplanes to 4 countries at the same time, it was the longest line i have ever stand in
Wish they increase counters at ataturk airport in the future
mediocre airline
Points positifs : the flight was short
Points négatifs : huge line to check-in and the attendants were waiting for some signal from manemente to actually start processing passengers; awful food; flight attendants were not nice; baggage took 55 minutes to be delivered
mediocre airline
Points positifs : boarding: a very long line, all the airline checking personnel waiting for some signal from management to start processing passengers, a very strange and ineficient system;
one of the flight attendants was nice and professional; the others almost rude; food is the worse i have seen; zero entertainment
Points négatifs : boarding: a very long line, all the airline checking personnel waiting for some signal from management to start processing passengers, a very strange and ineficient system;
one of the flight attendants was nice and professional; the others almost rude; food is the worse i have seen; zero entertainment
Air conditioning is not functioning
Points négatifs : It was hot inside
It was nice 6.0
Points positifs : Food was hot but there was no variety you are stuck with only one type. The plane was almost empty so the cabinets were too.
Points négatifs : No variety of food, entertainment is limited to one tv for 15 people.
Not that nice 3.0
Points positifs : The only nice things was few of the crew members smiling.
Points négatifs : Not enough cabinet space (bad management), not enough food for the passengers (meat ran out), no pillows, and few crew members were mean to people and couldn’t manage situations.
I want to reimburse you at your company.
Points positifs : I want to reimburse you at your company.
Points négatifs : I want to reimburse you at your company.
Points positifs :
I've lost my suitcase and I'm still waiting for her to come
Points négatifs :
On the flight the flight attendants were really unpleasant
Points positifs : I was impressed by how much space there was in economy!
Points positifs : price affordable comparing to other companies
Points négatifs : no tv or music
لابأس
Points positifs : السعر منافس بصراحة
Points négatifs : الترفيه ع الطاىٔرة معدوم
وخدمة الضيافة ضعيفة
catastrophe aerienne
Points positifs : rien
Points négatifs : repas oublié,aucunes escuses,trop de siege pas de place,pas de film,pas d'écran,personnel amateur....,quelle tristesse.
Points négatifs : The problem was that the airplane was changed just before the boarding. Apparently it was a problem with the original airplane. This is OK but we never received an explanation from the Turkish Airlines about what was going on. We had to wait a long time, change the gate, new aircraft was smaller etc. and not a word explanation or excuse from the Turkish airlines. Terrible experience
Points négatifs : Nothing
Points négatifs : more than 90 minutes on the runway to take off
Points positifs : Nothing
Points négatifs : I lost my luggage and the stuff were not helpful.
Points négatifs : The plane took off after 2 hours, there were weird noises and no one explained what was going on and what is the reason behind the latency. Then 10 mins before the take off the captain apologized and said it was because of turbulence. Weather was bad, so the plane was shaking all the time and it was a very horrible flight!
Good for it’s price
Points positifs : Food
Points négatifs : No entertainment
Points positifs : Super nice, gentell, carismatic,
Nice fly, wonderful landing...
Points négatifs : ----------------------------------------------------
Great Value for Money
Points positifs : Good crew, clean plane, good food. It was a cheap, direct flight that didn't feel like an economy no-frills airline. Excellent value for the small budget i had.
No assistance at the airport
Points positifs : Very few things!
Points négatifs : At the airport staff is not duppportive at all. They dont have information. They can be much more polite. Food at bussines class was terible. no entrrtainment at all!
Points négatifs : Food was horrible
Good service
Points positifs : Helpfull staff
It was really Bad
Points positifs : Nothing I liked as I went to the Airport and found no reservation
Points négatifs : The reservation on your Kayak didnt show up at the atlas system in the airport and i missed my trip...
Points positifs : They had sandwich & snack for a short flight that was nice
Points positifs : 30 kg baggage allowance.
Reasonable price.
Points négatifs : No entertainment.
Food
No English or Arabic spoken!
Points positifs : 30 kg baggage allowance.
Reasonably priced ticket.
Cabin crew were calm & polite.
Points négatifs : For safety reasons the announcements & directions by cabin crew should have been in Arabic as well as the Turkish & English.
Most of the passengers were Arab on the flight to Kuwait.
The crew seemed to struggle communicating with passengers as they appeared to have a low level of English and no Arabic language.
Points positifs : Great food and great staff/ service!!!
Points positifs : Nice food. Pleasant flight.
Points négatifs : Most of the crew does not speak English!!!
Perfect flight
Points positifs : The timing was superb , perfect service .. and the updates from KAYAK was wonderful
Points négatifs : N/A
Canceled Flight
Points négatifs : My flight was cancelled and no one contacted me.
Points positifs : Everything was great and I fly with them every time. Great Airline...
Thank you
First time on Atlas aire
Points positifs : Price of the flight was irresistible and timing of the flight was suitable for us at the time of flinging
Points négatifs : The crow was existed from all trips on the same day (we can see that from there eyes and attitude) the seats where so small can't fit even a slim person , there is no entertainment on the airplane.
Points positifs : Friendly and helpful crew
Points négatifs : Too many questions by security prior to check-in and double check of documents during check-in
Points négatifs : Everything
Kayak is a prank
Points négatifs : No ticket
Kayak is fake
Points négatifs : The ticket wasn't booked the first time and I had to book all over again. The second time I booked they sent me an email 6 hours later apologising for the price change and that they didn't reach me and canceled again. Kayak and both the website are just a waste of money and time
Delayed
Points négatifs : 30 minutes late
Pleasure
Points positifs : On-time, friendly stuff, good service and delicious food
Points négatifs : None
Thank you very much KAYAL administration
Points positifs : I will travel with you in the coming times thank you and all thanks to your administration wonderful
Points négatifs : No thing
One hour sitting in the aircraft and waiting when
Points positifs : Cabin crew were good for there job, they were very nice and sweat
Points négatifs : Landing was very professional, thank you for that, food was not very good but safety was good.
Points positifs : Food, crew and flight was nice
Points négatifs : Istanbul airport is so big and no one was telling me where to go it was really bad, but thanks for the passenger which show me the way
Points négatifs : All
Points positifs : Everything great service
The worst airlines i ever tried
Points positifs : Nothibg
Points négatifs : The airlines did not stick to the time for the flight that is shown in the airport screens and took off before that time. And when i went and asked for another ticket or a refund they told me that its the airport mistake and that they are not responsible for it. Wordt airlines ever. Above all of this my flight was supposed to be a day after this incident but the flight was cancelled so they changed my ticket flight to a day before.
Points négatifs : The food tasted as if it came from a vending machine.
Atlasglobal est une compagnie aérienne turque fondée en 2001. Elle effectue des vols vers plus de 20 destinations en Turquie, au Moyen-Orient, en Asie Centrale et en Europe. En direction de l’Europe, elle propose par exemple des vols vers des pays comme la France, l’Allemagne, les Pays-Bas, le Royaume-Uni ou encore la Russie. La plateforme de correspondance principale de la compagnie aérienne est l’aéroport d’Istanbul.
Les appareils opérés par Atlasglobal sont principalement des avions Airbus A321-200, Airbus A319-100, Airbus A320-200 et Airbus A330-200. Ils ont une configuration à une, deux ou trois cabines. Sur les Airbus A330-200 et certains A321-200, seule la classe Economy est proposée. Les autres types d’appareils ont une cabine économique et une cabine business ou EkonomiPlus ou encore une combinaison des deux.
La classe EkonomiPlus est l’équivalent d’une classe Premium Economy. Les cabines de cette catégorie disposent de sièges avec une assise plus large et davantage de place pour étendre les jambes. Les passagers qui optent pour un vol en cabine business avec Atlasglobal pourront en plus profiter d’un embarquement prioritaire.
Les passagers peuvent emporter leurs effets personnels dans des bagages à main directement en cabine. Les passagers de la classe Economy peuvent transporter un bagage à main de 8 kg maximum et un accessoire personnel. Les voyageurs en classe Business ont la possibilité d’avoir jusqu’à deux bagages à main d’un poids maximum de 16 kg et un accessoire personnel. Les accessoires personnels peuvent être un parapluie, un appareil-photo, un ordinateur portable ou une tablette, un sac à main ou encore une poussette.